Pathway (s) 2015 EDITION

(s)Pathway 2015 EDITION

N°. 4Journeys, projects, encounters: Total, committed to Africa

SAFETY: A KEY OBJECTIVE P. 12

PARTNERSHIP TO BRING SOLAR ENERGY TO THE LAST MILE P. 08

VOCATIONAL TRAINING TO CREATE MICRO-BUSINESSES P. 22

CONTENTS

02Our activities in Africa

04Our 8 commit-ments in Africa

06Committed to health

08Improving access to energy

10Boosting local industry

12SPECIAL FEATURE: SAFETY, No. 1 PRIORITY

02

10

20Supporting access to education and employment

22Promoting economic develop ment and entrepreneurship

24Protecting the environment

26Building long-term relationships

28And elsewhere…

29Total Foundation at a glance

We would like to thank our interviewees,

writers and all those who contributed to the production

of this document.22

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Pathway(S)Total, committed to Africa

As a long-standing player in Africa, we have set ourselves the ongoing goal of contributing to the continent’s growth momentum through our wide range of activities. All Group business sectors, including Exploration & Production, Marketing & Services, Refining & Chemicals and New Energies, are taking part in this effort. They are all striving to maintain an ongoing dialogue with our stakeholders while building innovative partnerships.

We invite you to learn more about these initiatives through stories and personal accounts in this fourth edition of Pathway(s). This issue gives us a golden opportunity to introduce you to new aspects of our role as a local player attuned to our stakeholders’ needs and expectations from Liberia to Zambia, from Gabon to Angola. While our efforts are often geared toward safety, which must be THE absolute priority, they also focus on education and employment, health, access to energy, entrepreneurship and environmental protection.

At a time when Africa is striving for inclusive economic and social development, Total, the most African of all the oil majors in terms of breadth and cultural knowledge, must create more opportunities for its stakeholders than ever before.

We hope you enjoy this issue!

Guy MauriceSenior Vice President Africa,Total Exploration & Production

Momar NguerSenior Vice President Africa/Middle East,Total Marketing & Services

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02

2015 Edition | Pathway(s)

OUR ACTIVITIES IN AFRICA

Total is embarking on ambitious exploration campaigns and making ongoing efforts to increase the reserves of oil fields already in production to provide a sustainable future energy supply for Africa. Our priorities for discovering and developing the continent’s unique potential are innovating to mobilize new energy resources and passing on our know-how to the next generation.

The Group is also the leading distributor of oil products (fuels, lubricants, bitumens, LPG, etc.) on the continent. Thanks to its historic roots, the excellence of its products and services and its 4,200 service stations in some 40 countries, Total is seen as the benchmark local oil company amongst both individuals and trade customers. Our aim is to ensure that as many people as possible have access to energy, which also means developing additional, less expensive energy sources such as solar, in particular by marketing solar-powered equipment.

We listen to our partners and act with them to encourage economic development, employment, education and health.

Around

10,000EMPLOYEES

1SPECIALTY CHEMICALS

SITE (Tunisia)

03


Figures to end 2014.

2MILLION CUSTOMERS

per day in 4,200 service stations

in over 40 African countries

18MILLION TONS of petroleum

products distributed, representing

a 18% market share

Around 30 %of the Group’s

HYDROCARBON PRODUCTION

10BILLION DOLLARS of Group investment

in Africa in 2014

5REFINERIES

(South Africa, Cameroon, Ivory Coast, Gabon, Senegal)

in which the Group owns a stake

2SOLAR

POWER PLANTS in South Africa run

by SunPower (a Group subsidiary)

TOTAL IN AFRICA

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Good health conditions in a country play a central role in its development. Our goal is to ensure the well-being not only of our employees and their families but also of civil society as a whole. How? By actively participating in public policies, funding medical facilities, training health workers and conducting campaigns against HIV-AIDS, malaria and, more recently, cardiovascular diseases. In the field, our AIDS Committee, led by the

Total Foundation, makes the Pasteur Institute’s virology expertise available to local populations.a�Page 06

Committed to health

Because there can be no sustainable economic development without an effective education system, Total has made education one of its priority commitments in Africa. At all levels of the education system –primary, secondary and higher– we work with students and teachers to improve the technical skills and answer African companies’ needs. We build partnerships with leading African universities, where students attend

vocational courses that lead to employment in a wide range of fields. a�Page 20

600 million people in Africa (or 57% of the continent’s population) have no access to electricity. As a result, they are cut off from information, educational opportunities and any hope of economic and social development. To improve this situation, Total provides even the most isolated populations with access to electricity, LPG, bottled gas or efficient and affordable solar equipment under the brand name Awango by Total. We tailor our solutions to the specific needs of

customers and populations, and meet their growing demands with innovative products and services.a�Page 08

Supporting access to education and employment

Improving access to energy

Nearly

145,000 consultations in Total clinics in Africa (Uganda, Nigeria, Angola, Congo and Gabon) in 2014.

Small and mid-size companies, cooperatives and more: all kinds of initiatives contribute to the economic growth of African countries. For that reason, Total encourages entrepreneurship in all business sectors and in various ways, including micro-credits, training in business management, support for business start-ups and partnerships. Launched in 1960, the “young dealer scheme” provides young African

entrepreneurs with an opportunity to become service station dealers. Moreover, in remote areas, our network of solar lamp and kit resellers is giving a boost to the local economy.a�Page 22

Promoting economic development and entrepreneurship

37universities partnering with Total in Africa at end-2014.

40young Angolans trained as operators work for Total E&P Angola in Block 17.

1 MILLIONAwango by Total lamps sold in Africa between 2010 and 2015.

OUR 8 COMMITMENTS IN AFRICA

TOTAL IN AFRICA

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In order to respond quickly and appropriately, Total focuses on recruiting a local workforce and cooperating with national companies, always maintaining the safety rules and ethical standards expected of an international group. We support our partners by providing advice and training and helping regional and international players set up local operations. This approach involves

a major transfer of knowledge and skills. a�Page 10

Boosting local industry

Protecting the environment

Total makes every effort to reduce the potential impact of its industrial operations and limit its environmental footprint. This commitment takes tangible form through many different initiatives, including impact studies on water, air, soil and biodiversity prior to all our exploration and site construction projects; an environmental management plan; service stations that are more eco-friendly; introduc-tion of used-oil recycling at our stations and the sites of our industrial customers; and

a wide range of international partnerships, such as the World Bank’s Zero Routine Flaring by 2030 initiative.a�Page 24

The safety of its employees and partners is THE priority for Total, which has a proactive, three-pronged policy: develop a Group-wide industrial and road safety culture; share our standards with our service providers and stakehold-ers; and train, support and raise awareness among local residents. The groundwork for this policy has been laid for many years, giving us a head start for setting the rules and, more broadly, sharing best practices. Total is a member of the Global

Road Safety Partnership and a partner in the United Nations’ Decade of Action for Road Safety.a�Page 12

Developing more profes-sional-quality dialogue with our stakeholders ensures lasting relation-ships and first-rate work based on cooperative efforts. For example, the Group provided support to a societal performance research program led by the École supérieure des sciences économiques et commerciales (Essec). The goal is to gain a better understanding of commu-nity expectations in the Niger delta in Nigeria and meet them as effectively as

possible. More broadly, as a result of its Stakeholder Relationship Management (SRM) system created in 2005, Total has a tool that makes it easier to consult residents living near its sites and develop targeted action plans. a�Page 26

Building long-term relationships

21 MILLION local working hours planned for exploring the Nigerian Egina oil field, the equivalent of more than 2,000 jobs per year.

100,000schoolchildren received instruction in road safety by Total in 2014.

10%reduction in the amount of flaring by Exploration & Production: Ofon offshore project in Nigeria brings this environmental goal closer to reality.

38SRM+ surveys conducted in 17 African countries in 2014.

SPECIAL REPORT

Increasing safety

COMMITTED TO HEALTH

Helping the Red Cross to contain EbolaThanks to a relationship spanning more than 10 years with the Red Cross, Total was able to respond fast in an emergency situation. Géraldine Houlière of the French Red Cross and Fayiah Tamba, Secretary General of the Liberia National Red Cross Society, talk about how this collaboration helped bring the Ebola crisis under control.

The Total Foundation’s €500,000 financial aid during the Ebola crisis was shared equally

between the national Red Cross/Red Crescent associations of the three countries affected: Guinea, Liberia and Sierra Leone. The monies were used to finance human resources –200 people a day were needed to run a 50-bed treatment centre–, to buy protective personal equipment, to allow families to disinfect their houses after a death and to pay for burials,” explains Géraldine Houlière.“These safe and dignified burials were a decisive factor in bringing the outbreak under control,” adds Fayiah Tamba, “Thanks to the financial aid, nationals familiar with local traditions were able to undertake a vast

information campaign, convincing bereaved relatives to forsake traditional burials as the deceased remain contagious and explaining that those handling the bodies unsafely were highly likely to be contaminated,” he remarks.

Collaboration was vital“It was very important that this campaign be undertaken by locals and Total’s familiarity with these residents and their needs translated into a global vision. The Group’s familiarity with the local environment and its high proportion of native employees means it understood that working with the national Red Cross was vital. A Total subsidiary, Hutchinson, even donated €100,000 worth of sterile gloves,” Géraldine Houlière notes.“Thanks to the protective equipment and protocols we are grateful that not one person on our burial teams in Liberia died of Ebola. We already had a positive image thanks to our work in health and sex education but we had to increase our visibility. With the financial support we were able to build up our communications to acceptable stand-ards and the communities embraced us,” Fayiah Tamba concludes.

Total’s other commitment to healthTotal has set the goal of helping

-

* The prevalence rate estimates the total number of cases of a given disease at a designated time

of contracting the disease.

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LIBERIA

Capital: MONROVIAPopulation: 4,092,312Surface area: 111,369 KM²

10 YEARS SINCE TOTAL BEGAN OPERATING IN LIBERIA

TOTAL IN LIBERIA

80 employees

Marketing & Services Activities Operating throughout the entire petroleum product distribution channel –network, lubricants, general trade and aviation– Total Liberia has a network of 30 service stations nationwide. In 2014, Total began building four new service stations to meet the market’s growing needs while diversifying its range of services such as mobile payment solutions offered in partnership with telephone operators.

A Red Cross Ebola treatment center in Guinea.

Thanks to the protective equipment and protocols we are grateful that not one person on our burial teams died of Ebola.”

Fayiah Tamba, Secretary General. of the Liberia National Red Cross Society.

The Group’s familiarity with the local

environment and its high proportion of native employees resulted in a

good understanding of the situation.”

Géraldine Houlière, Head of Corporate Partnerships,

French Red Cross

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KENYA

Capital: NAIROBIPopulation: 45,010,056Surface area: 580,367 KM²

16.5 MILLION DOLLARS INVESTED TO EXPAND MARKETING & SERVICES OPERATIONS IN KENYA IN 2014

TOTAL IN KENYA

400 employees Exploration-Production Activities Created in Nairobi in October 2012, our subsidiary Total E&P Kenya B.V. operates one offshore block and holds stakes in five offshore blocks operated by Anadarko, where significant exploration work has already been performed (notably drilling of two wells).

Marketing & Services Activities Operating throughout the petroleum product distribution channel –network, lubricants, general trade, bitumen, LPG and aviation– Total Kenya has a network of 175 service stations nationwide. As a leading partner for industrial customers in Kenya, Total is supplying Del Monte, one of the main fruit and vegetable producers in the country.

A partnership was natural and complimentary to the shared ambition of Total and Solarkiosk: bringing access to solar connectivity to those who’ve never had access to electricity.” Rachna Patel, managing director of SolarKiosk Kenya.

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IMPROVING ACCESS TO ENERGY

Partnership to bring solar energy to the last mile In parallel with its solar lamps program, Total has further committed to access to solar energy by taking part in an innovative project with SolarKiosk. Rachna Patel, managing director of SolarKiosk Kenya, explains how rural and peri-urban areas will benefit.

Total and Solarkiosk share an ambition to provide solar-powered products and services to residents

of low-connectivity or off-grid rural and peri-urban areas. Berlin-based Solarkiosk, a for-profit enterprise which now has 18 employees in Nairobi, launched in Kenya in November 2012 to sell, from a solar-powered kiosk, consumer goods such as sugar, flour, milk and bread. These attract the customer and sustain the business. But before concluding a sale, we introduce them to high quality portable solar lanterns and Solar Home Systems* and tell them about our solar services available for a small fee: a refrigerator where the local clinic or residents can stock vaccines, a place to charge phones or make a photocopy and, as all our kiosks are fitted with a TV screen, the possibility of watching a film or a football match. In this way we are not only enabling access to products and services that were previously inaccessible but also creating a social hub. Going a step further, the kiosk can power up telecom towers, power mini-grids and provide solar connectivity to other businesses and institutions.

Recruiting the right peopleOur kiosk operators must have basic maths and literacy so we can train them in keeping an inventory using a scanner, calculating sales and profits or maintaining a cash flow. They are paid on commission: lower for consumer goods and much higher for solar systems.We think Total’s experience in Africa and willingness to invest in innovative projects will help Solarkiosk not only with our recruitment but also with establishing a sales strategy, securing better deals on bulk purchasing of consumer goods, supporting distribution and establishing local stakeholder partnerships.For our part we promote TOTAL products, including the Awango solar lamps, at our kiosks. The pilot is very promising and has already enabled the teams to share experience and skills.

* Two watts solar panel with one 85 lumens bulb; 6 watts solar panel with four such bulbs.

Total’s other commitment to energy

With one million Awango by Total

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Total has confidence in the skills of our local

technicians, which is encouraging for the

future of our country.” Serge Mberi, CEO of Chapet Congo.

The country’s young people play an important role on the modern Moho Nord project’s work site.” Herman Loemba, Quality Engineer at Technip

CONGO

Capital: BRAZZAVILLEPopulation: 4,662,446Surface area: 342,000 KM²

47 YEARS SINCE TOTAL BEGAN OPERATING IN CONGO (SINCE 1968)

TOTAL IN CONGO

1,412 employees

Exploration-Production Activities Total is the country’s leading oil and gas company, accounting for 60% of national production. The Moho Bilondo offshore oil field-operated by Total- reached a plateau production of 90 Mboe/d in mid-2010. Total EP Congo was granted approval for the Haute Mer B license in June 2014. The subsidiary recently launched the Moho Nord development project, the largest oil field project ever carried out in Congo.

Marketing & Services Activities Operating throughout the petroleum product distribution channel –network, lubricants, general trade and bitumen– Total Congo has a network of 40 service stations nationwide. Attentive to customer needs, Total regularly expands its range of products and services and thus launched a number of new products on the Congolese market in 2014. Among them, are a mobile payment and money transfer solution in service stations in partnership with Airtel, Awango by Total solar products and TOTAL Effimax premium-quality fuel.

An aeral view of the Moho Nord platform.

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BOOSTING LOCAL INDUSTRY

Total’s other commitment to boosting local industry

The SME Incubator Centre in Niger (CIPMEN) has received support from Total since its inception in 2014. This non- profit organization marshals its resources to create small

companies and start-ups in the areas of Information and Communication Technologies, renewable energy and environment. The goal is to help boost Niger’s social

and economic development. In one year, CIPMEN has taught entrepreneurship to over 500 people. Its efforts have already led to the creation of six companies.

Developing local skillsAs has been done in the past, Total E&P Congo is partnering with local subcontractors for its Moho Nord project. This partnership entails a transfer of skills and training for local SMEs. Subcontractors Serge Mberi and Herman Loemba tell their story.

We work on various projects with Total through Technip, a company operating at Moho Nord, but

also as a direct subcontractor,” says Serge Mberi, CEO of Chapet Congo, a local construction and civil engineering company. “This partnership has grown in just a year and a half; we’ve already won about 30 contracts, including restoration of the facade of the Total E&P Congo head office, renovation of the school in Djeno and creation of plant barriers of the Djeno oil terminal.” Local teams participate in each project, which fosters the development of the Congolese economy. “The fact that we’re a Total preferred supplier has increased our turnover by 40% in just over a year,” says Mberi. “We’ve hired about 60 new employees and should top 100 by the end of the year.”

A partnership based on dialogue and trainingIn order to deploy its local subcontractors program, Total E&P Congo asks its direct and indirect subcontractors to commit to ambitious skill-transfer initiatives. This is how Herman Loemba, a Quality Engineer at Chapet Congo, was assigned to the Technip site to work with Total on the Moho Nord project. His experience, he says, was very enriching: “I have eight years’ experience in quality control but my participation in the Moho Nord project allows me to broaden my horizons. This is the first time that I am playing a part in the prefabrication and creation of new structures. My managers have also signed me up for a training course that will help me obtain the COFREND certification in non-destructive testing of magnetic particles, which is a real benefit for me.” “For my part, I had the opportunity to take a six-month training course in management, accounting, marketing, risk management and other subjects,” says Mberi. “That should help us become more competitive.

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SAFE

TY: N

°. 1

PRIO

RITY

Safety is the linchpin of Total’s social responsibility

policy and helps drive its performance.

As a result, it is an absolute priority for the Group.

Strict, non-negotiable rules govern the safety of

our employees, partners, facilities and vehicles.

These rules are backed by a proactive three-

pronged strategy: the development of a Group-

wide safety culture; the dissemination of our

standards among our employees and service

providers; and awareness-raising, training

and support of all our stakeholders, beginning

with local populations.

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SAFETY: NO. 1 PRIORITY

Interview with MARCEL SIMARD, Professor of Occupational Health and Safety at Université de Montréal

AFRICA SAFETY: A KEY OBJECTIVE

What are the major safety

issues currently facing

Africa?

MARCEL SIMARD: I believe there are three main concerns. The first is road safety. While Africa only has 2% of the world’s vehicle fleet, it accounts for 16% of traffic deaths. Road crashes kill 24 out of100,000 people. This dramatic situation can largely be explained by the absence of national road safety agencies and the lack of coordination among countries. Many African Heads of State acknowledge that road safety is a priority, which is a positive development.The second concern relates to

high-risk activities, such as deep offshore oil drilling. When poorly managed, these operations can lead to human, environmental and economic disasters. While there may be real technical skills on site, not enough has been done to educate workers about risks.Lastly, the third issue facing Africa is the lack of a true safety

culture. This largely results from the fact that industry is still rela-tively new on the continent and a safety culture has not yet had time to become firmly estab-lished in people’s minds. The large number of service provid-ers working on major local pro-jects make it harder to build a shared knowledge base.

Marcel Simard has taught for some 30 years at the Université de Montréal.

In addition to working as a professor, he has also served as a consultant,

particularly as a safety expert for Total. He reviews the major safety issues

facing Africa and analyzes the role that companies must play in this area.

Road safety issues are one of the major obstacles to Africa’s development.” Marcel Simard

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A FEW KEY MEASURES

“Safety Leadership” program in Congo

12 Total “Golden rules for safety at work”

Radès Training Center by Campus in Tunisia

EMPLOYEES

FURTHER STRENGTH-ENING THE SAFETY CULTURE

TRAINING AND SUPPORTING

DISSEMINATING AND IMPLEMENTING THE HIGHEST STANDARDS

SHARING AND RAISING AWARENESS

At Total, we have a societal approach to safety that involves all of our stakeholders.

This proactive policy is based on non-negotiable rules and cooperation at all levels.


How can private companies

help improve safety in

Africa?

M.S.: Private companies operat-ing in Africa play a crucial role because they bring their road safety and industrial expertise as well as the resources neces-sary for successfully completing their projects. They determine the technical standards that they and their service providers must meet. They are also responsible for working closely with Africans and Total is well aware of this.

Which of Total’s industrial

and road safety solutions do

you consider most effective?

M.S.: In Africa, Total continues to expand its operations and contribute to local economic and social development by mak-ing safety a number one priority. Not all major industrial compa-nies have done the same.In terms of safety, Total has taken a number of measures that I consider worthwhile, such as developing a safety manage-ment system and, with regard to offshore drilling operations, installing the HORUS underwater station, which continually monitors

geohazards using a preventive approach. I also think Total’s efforts in Angola have been exemplary. In 2010, the subsidi-ary evaluated the security culture by surveying all employees. The effects of the resulting action plans continue to be felt today. ●

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A FEW KEY MEASURES A FEW KEY MEASURES

“On the road for your safety” program with the “safety cube”

Global Road Safety Partnership

A transporter and contractor inspection and

assistance programSafe Way Right Way

A best practices guide for

all transporters

CIVIL SOCIETYPARTNERS

Safety problems still cause too many deaths in Africa, requiring a change in behav-iours. But changing attitudes takes time. A number of measures must be taken to help build a long-term safety culture in the field. At Group-level, Total brings together everyone from operations staff to managers around a common approach and a commitment shared with service providers.

Creating the conditions for buy-in and sharing One of Total’s major safety goals is to encourage best practices to the point they become second nature. The Group participates in World Safety Day every year as a way to motivate employees to share the appropriate behaviours. These behaviours are known and formalized as the list of 12 “Golden rules for safety at work”. But dictating standards is not enough for raising awareness.

We also need to ensure that each employee truly buys into them as part of a shared culture.Total E&P Congo, for example, selected six priority projects for improving the subsidiary’s safety culture. “These projects were developed with the help of more than 3,000 employees and industrial partners, who were surveyed about their views on safety,“ says Alexis Mayet, Head of ● ● ●

INSTILLING GOOD SAFETY HABITS

Supported by Total

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● ● ● the Operations Safety Department in the subsidiary’s HSE Division. “The ‘Safety Leader-ship‘ program, the first to be rolled out, led to workshops where managers could join forces to develop better safety tools.” In addition, a peer leader pro-gram was created to spread the lessons learned on a wider basis and increase field staff buy-in. Selected due to their role as “opinion leaders”, these employ-ees coach their colleagues and share best practices, which the latter then pass on to others. One of the peer leaders, Marcel Ngouama, a Senior Mechanic at the offshore Alima site, gives a thumbs-up to this approach: “All week, I observe the teams’ behav-iour at the site and each Sunday, I hold a safety meeting with all the trades. It’s an opportunity to go over the Golden Safety Rules based on specific examples and to encourage discussion. In a year and a half, I’ve noticed real improvements in the field.”

Training in theory, with a focus on practiceTo take efforts to spread the safety culture a step further, Total

also relies on training. We created an innovative centre in Tunisia that covers all logistics fields and is called the Radès Training Center by Campus (RTC). Available to staff working for Total and its partners, the center mainly aims to enhance the skills of risk management professionals all along the oil supply chain, includ-ing product storage, transport and distribution in service sta-tions. The center provides a grounding in theory but mainly focuses on practical knowledge because it is convinced that safety depends as much on following rules as it does on taking the appropriate steps. In both cases, the quality of teaching must be a top priority. For that reason, the RTC uses state-of-the-art facilities and brings in experts such as APTH*, a loyal partner of Total’s

in the transport industry. On the campus, for example, Total built a 500 m3 vertical tank, a depot maintenance workshop and a working service station to conduct training under real-life conditions. ●

* Association pour la prévention dans les transports d’hydrocarbures (an oil and gas transport safety organization).

The Radès Training Center by Campus in Tunisia can accommodate up to

1,000 professionals per year for training.

RTC: a program that provides both theoretical and practical training.

In 2014, 128 employees and industrial partners of Total E&P Congo, all sites combined, participated in “Safety Leadership” workshops, whose dynamic and educa-tional format included role play and simulations.

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Because our trucks travel hundreds of thousands of kilometres every year to transport our products across the continent, road safety is one of our major commitments toward both our teams, partners and local populations.

Establish and enforce rulesGuidelines and internal procedures, Golden rules, a road transport improvement program, a dedicated transport management system: these are some of the standards and methods Total has put in place over the past 10 years in Africa to improve

petroleum product transport, which is particularly risky.In December 2012, the Africa-Middle East (AME) Division of Total Marketing & Services initiated a transporter inspection program to ensure compliance. “We wanted to make sure they were meeting Group standards while also sharing the same skills and safety culture,” says Pierre Prod’Homme, Head of Transport Logistics for the AME Division. These inspections, conducted by independent contractors, evaluate driver training, fleet technical standards, trip management and whether the carrier has a transport management system.

Create lasting progressThe evaluation would make no sense without a desire for long-term improvement as well as appropriate measures for achieving that goal. As a result, the inspections are generally followed by an improvement plan, which is the target of another inspection the following year. From December 2012 to December 2014, over 90% of transporters under contract with Total were inspected. Most of them were found compliant with the standards and thus able to move forward. Contracts were cancelled, however, for those that did not receive satisfactory results on the evaluation and did not follow the improvement plan. In addition to the inspection, Total cooperates with its transporters on an ongoing basis. The initial results were fast in coming, with a 31% reduction in the number of serious accidents from 2013-2014 in the Africa-Middle East perimeter. “In the end, the carriers no longer see these inspections as a hindrance but as a way to improve their performance, optimize their fleet and increase their competitive edge,” says Mehmet Celepoglu, HSEQ and Sustainable Development Vice President for the AMO division. The program has been so successful that Total plans to expand it to all contractors working at its industrial sites and service stations. ●

MAKING SAFETY A KEY TRADE PRIORITY

A Total tanker-truck fills up in Mozambique.

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EDUCATING POPULATIONS ABOUT ROAD SAFETY80% of traffic deaths occur in low- and middle-income countries. Africa is the most affected continent – with 24 people out of 100,000 dying on the road*– which costs 1 to 5% of its GDP each year**. Total is fully equipped to fight this scourge. Aware of its social responsibility, the Group conducts awareness-raising programs among the most vulnerable populations: drivers of two-wheeled vehicles, pedestrians and children.

Strength through cooperationSharing expertise is key to finding the best solutions. For that reason, Total became a member of the Global Road Safety Partnership (GRSP) in 2005, joining associations, development

agencies and other private companies. According to Barry Watson, its Chief Executive Officer, “The GRSP aims to reduce the number of road-crash deaths and injuries worldwide by creating and supporting road safety partnerships in various sectors. We particularly focus on low- and middle-income countries, which are experiencing a rapid increase in motor vehicle use and growing rates of traffic accidents.” And to further expand their long-term, global efforts, Total and the GRSP are aligning their programs with the United Nations’ Decade of Action for Road Safety for the 2011-2020 period. This is a worldwide action plan based on five pillars: road safety management, safer roads and

mobility, safer vehicles, safer road users, and post-crash response.

Targeted effortsAfrica is crisscrossed by heavily trafficked routes with high accident rates that need to be the focus of road safety programs. In partnership with the World Bank, Total identified two priority routes where action was needed: one between Kenya and Uganda (Mombasa-Kampala) and the other connecting between Cameroon and Chad (Douala-N’Djamena). In order to act as effectively as possible, Total created a forum in 2012 called Safe Way Right Way (SWRW), which brings together private companies, local and national authorities, NGOs and

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international institutions. SWRW offers a number of initiatives in those areas. In Kenya, for example, it trains drivers of two-wheeled vehicles, support local authorities (radar equipment) and funded a first aid centre in Salgaa (North of Nairobi). Recognized for its expertise, SWRW Kenya has also been consulted by the authorities during the drafting of legislation, such as the Traffic Amendment Bill, which sets a maximum speed limit of 30 km/h in school zones.

Educating the most vulnerable segment of the populationCaution and good road safety habits are learned from a very early age. Well aware of this fact, Total subsidiaries also target children, the population segment most vulnerable to this hostile environment. Total is educating children ages 6 -12 about the issue with its program “On the road for your safety”: 33 subsidiaries in Africa

and the Middle East have rolled out this initiative, reaching more than 450,000 children from 2012 to 2014. The program also seeks to improve infrastructure with the participation of all stakeholders concerned. ●

* Source: WHO report, Global Status Report on Road Safety, 2013.** Source: World Bank report Transport for Health, 2014.

Educating schoolchildren in Madagascar.

Road safety is child’s play“On the road for your safety” is based on an innovative tool: a red “safety cube” containing many fun and educational learning materials for teachers and students. These include course booklets, accessories and, above all, a miniature replica of a road that is set up in the schoolyard so children can practice what they learned in the classroom. After completing the program, the students receive a certificate and some of them become “road safety ambassadors” for the school system, which gives the children a sense of responsibility and heightens the program’s impact.

nsibility t.

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SUPPORTING ACCESS TO EDUCATION AND EMPLOYMENT

Gaining an early international exposureTotal’s innovative Young Graduate Program enables graduates from African universities to work in one of 40 or so countries thereby gaining valuable skills for future employers. Livhuwani Nembliwi talks about her experience.

After earning a Bachelor of Commerce in Accounting from Limpopo’s University

of Venda in 2013, I saw this Total Young Graduate Program whilst browsing the Internet so I applied, like nearly 10,000 others so far, as I wanted the experience and challenge of working in a different country. I was one of the lucky 100 chosen! I spent six months in Johannesburg with Total South Africa in the Internal Control and Internal Audit departments, learning how to undertake a full audit. It was very nice because I had worth-while tasks to accomplish and help was always at hand if necessary.

Learning from another countryNow, I’m in the second phase of the program. I’m working as an auditor in Zambia for a full year and I have already completed my first audit on my own. I had to audit two service stations, one about 150 km from Lusaka and the other twice as far.

I spent a week in each and the whole thing took me about a month. I was very nervous because I’d never done an audit alone before. The station dealers looked a bit surprised to be working with a young woman but it was really helpful being South African as they were impressed that Total had sent me from so far! They were very kind and friendly.What I really like about this program is the exposure. You get something new from working in another country that you wouldn’t get if you stayed in your own. You see different methods and ways of doing things and you learn more because you’re out of your comfort zone.I think this is really one of the best programs of its kind. It allows graduates who can’t afford to go abroad to study or work to get international professional experience. None of my friends are doing anything like this!At the end of it, if there’s a vacancy in Total South Africa then I’ll apply. If not, I’ll probably go back to university to do an honours degree in auditing.

65 YEARS SINCE TOTAL BEGAN OPERATING IN THE COUNTRY IN 2015

TOTAL IN ZAMBIA

179 employees

Marketing & Services Activities Operating throughout the petroleum product distribution channel –network, lubricants, general trade, bitumen, LPG and aviation– Total Zambia has a network of almost 50 service stations nationwide. A leading partner for mine operators, Total notably supplies the Kalumbila and Kansanshi mining sites in northern Zambia with petroleum products. In 2014, Total built storage facilities with a total capacity of more than 8,000 m3 on the two sites.

If you are looking for a challenge, then this is the program that you should take.” Livhuwani Nembliwi, Auditor as part of the Young Graduate Program

ZAMBIA

Capital: LUSAKAPopulation: 16,638,505Surface area: 752,614 KM²

Total’s other comm

-

21


SUPPORTING ACCESS TO EDUCATION AND EMPLOYMENT

Victor Rogandji, Director of the centre of Port-Gentil

Sandrina Songo Mboumba, a former student of the 2004/2005 Instrumentation class

Training Gabonese youth for a bright future

GABON

Capital: LIBREVILLEPopulation: 1,672,597Surface area: 667,267 KM²

14.5 MILLION DOLLARS INVESTED TO EXPAND MARKETING & SERVICES OPERATIONS IN GABON IN 2014

TOTAL IN GABON

632 employees Exploration-Production Activities With production rising to 60,000 barrels per day in 2014 following redevelop-ment works at the Anguille oil field, Total Gabon remains one of the leading producers and investors in Gabon. With other redevelopment projects in Total Gabon’s portfolio, this production level will continue for many years to come.

Marketing & Services Activities Operating throughout the petroleum product distribution channel –network, lubricants, general trade, bitumen, LPG and aviation– Total Marketing Gabon has a network of almost 50 service stations nation-wide. In 2014, Total devoted 42% of its investments to the mainte-nance and modernization of its service station network: 12 of them were revamped in order to match with the TOTAL stations’ new look.

in 2003 at the initiative of the Gabonese government and Total Gabon, students are required to pass an entrance exam. The training program lasts nine months and consists of both theoretical and practical coursework. The students can choose from four main subjects: Industrial Mechanical Maintenance, Industrial Electrical Maintenance, Pipework/Welding or Instrumentation/Control. “After I received my secondary school diploma, this training provided me with theoretical knowledge that I was immediately able to put into practice because the training centre is fully equipped,” notes Sandrina Songo Mboumba, a former student of the 2004/2005 Instrumentation class. “The instructors are highly experienced with a number of them directly from industry, which gives us perspectives,” continues the former student, who now works as a Planning Technician at Total Gabon.

A gateway to the world of workGeared toward the oil industry, the Port Gentil CSP is supported by companies in the sector, including Total. This partnership with the busi-ness world helps the centre tailor its programs to the companies’ expectations and gives young people the practical skills they need. “Our primary goal is to ensure that the trainees find a job once they complete the program,” says Rogandji. “In fact, 98% of the certified stu-dents are hired, which is an excellent result.

Each year, the Centre de Spécialisation Professionnelle (Centre for Vocational Specialization) in Port Gentil trains over 40 young people to meet the needs of the Oil and Gas industry. Interview with the Director of the centre –which is supported by Total Gabon– and a former student.

I used to work in Engineering Opera-tions at Total Gabon and when I was

offered the opportunity to head the Centre de Spécialisation Professionnelle (CSP), in 2010, it took little hesitation. The time had come for me to serve the young people of my country,” says Victor Rogandji, the current head of CSP. In this training centre, which was created

itment to education

(baccalau-réat)

* Founded in March 2010 by the Gabon government,

Total Gabon, Shell Gabon and Perenco all sit on the IPG board of directors.

22


NIGERIA

Capital: ABUJAPopulation: 177,155,754Surface area: 923,768 KM²

,

21 MILLION LOCAL HOURS WORKED ON THE EGINA PROJECT

TOTAL IN NIGERIA

3,325 employees

Exploration-Production Activities Total’s production has doubled over the past decade. Nigeria is the main contributing country to the Group’s production with activities spanning conventional on and off shore, the deepwater and LNG. Total operates five production licenses (OML) out of the 37 in which it owns an interest and it also holds four exploration licenses. In addition, two major projects are underway: Egina, whose production plateau will be reached in 2018; and Ofon, which is in the final stage of development.

Marketing & Services Activities Operating throughout the petroleum product distribution channel –network, lubricants, general trade, bitumen, LPG and aviation– Total Nigeria has a network of more than 500 service stations nationwide. In 2014, in an effort to better meet customer needs and turn the stations into real living areas, Total partnered with KFC to offer this fast food service in some of its network’s stations.It also opened its first solar-powered service station.

Total provided me with everything I needed to start my business, from my sewing machine to the workshop rent.” Rukayya Aliyu, seamstress

Vocational training to create micro-businessesTotal Nigeria’s Skills Acquisition Program cuts unemployment amongst underprivileged young Nigerians by teaching them manual and technical skills. Rukayya Aliyu, a 30-year old seamstress, explains how it helped her.

Like all Nigerians I finished junior second-ary school. I went to a religious, Arabic

school. My children, three girls and two boys, are at government school and I aim to earn enough money to be able to send them to a private school. I wanted to work near my home, Makera District in Kaduna state so that I could be with my family.I was first taught how to sew by a woman who has a shop and she told me about the Skills Acquisi-tion Program. So I applied for it. I am now one of the 60 graduates of this program that started in 2008. Others on the program were doing weld-ing and fabrication, furniture, fashion designing, fish and crop farming and computer studies but my chosen vocation was to be a seamstress so

Total gave me more training in sewing. Total also gave me monthly allowance during the training period to assist me with my learning materials and upkeep. After I had completed the one-year pro-gram I was given a starter pack which included my sewing machine, weaving machine, generator, pressing iron and other tools used by tailors so that I could open my own business. Total even paid two years of the rent for my workshop.

Looking forwards to a bright futureDuring my training, and even now, I carefully applied everything I was taught and today, I am proud that the people who trained me can come and see me working. For me the training was important because it taught me how to organise my workshop and my business. Less than three years after I started up, I already have three ap-prentices. We all work together in the workshop and I really enjoy it. Thanks to this program, now I am doing what I really wanted to do. I hope that in the future I can continue to grow my workshop and have more apprentices and pass on what I was taught.

TARGET

23


The EGI Business Centre –backed by Total–, the EGI People’s Assembly and Fortis Microfinance Bank, provide office space and training to help local firms develop. Udo Benson, founder of Adbent ICT* Services, has benefitted from it.

I wanted to be self-employed. So, seven years ago –despite a degree in accounting– I created a

telephone booth. People with no phones would then pay to use mine. When I heard about the EGI Business Centre, I thought it could help me grow my business. Thus, three years ago, I launched Adbent ICT Services to supply the 3G Wi-Fi networks that the Nigerian telecom giants did not provide in this region.Today, my company has two employees and the annual turnover rose from 15.5 million nairas (€71,000), in 2013, to 18 million nairas (€83,000), last year. I am very proud of it and I intend on pursuing this development. In the five years to come, my ambitions are to reach a turnover of 40 million nairas (€184,000), to hire from 10 to 15 employees, and to settle in my own office complex. I also want to broaden my business into maintaining and repairing mobile phones.

How the EGI Business Centre helped For the moment, I own one of the 31 offices in the EGI Business Centre which was inaugurated in 2011. It offers training and business mentoring services that have been of great help to me. For instance, I was shown how to keep an account book and how to do stock and inventory management. Total also helped me prepare for the federal government entrepreneurship competition that provides grants. I successfully passed it as I was granted 10 million nairas (€46,000) which I have invested in the required technology for the 3G Wi-Fi network.Along with Total, I am working on expanding this network in service stations. We currently have this service in one station and our objective is to deploy the network to four others. Simultaneously, I want to provide 3G Wi-Fi to our local schools and clinics and also, of course, individuals. * Information and Communications Technology.

Total’s other commitment to entrepreneurial development

In Angola, Total partnered with the Porto Amboim Federation of Women Entrepreneurs, World Vision and SOL Bank to foster female entrepreneurship in the region. The project helps them

increase their household income and contribute to regional economic development as a whole, with a particular focus on rice farming mechanization, groundnut production and pig farming.

On top of ensuring the initiative’s success, the selected methods enhance the programs’ long-term viability by providing support to the local populations and gradually transferring skills.

Expanding from a booth to a business

PROMOTING ECONOMIC DEVELOPMENT AND ENTREPRENEURSHIP

I don’t only provide internet services; I also provide personal services.” Udo Benson, founder of Adbent ICT Services

24


PROTECTING THE ENVIRONMENT

Bags more respectful of people and the EarthIn Senegal, Total decided to replace plastic bags with locally made paper bags in all of its service stations. Yves Crémieux, CEO of the company that produces them, tells the story.

In Senegal, plastic bags cause serious harm. They pollute the soil and water and harm animals which

eat them. The public authorities cannot treat this waste, so the situation is getting worse. As I am living in this country for a long time, I could no longer stand watching this disaster unfold right before my eyes. So in 2009, in addition to the paper bags for industrial use that we’ve been producing and recycling since 1978, I decided to launch a range of small bags manufactured in our Rufisque factory south of Dakar. Total Sénégal immediately showed interest. In 2010, they banned plastic bags in their service stations in favour of our paper bags. They also conducted an advertising campaign encouraging the public to use them.

Many beneficial resultsWe could hire more workers thanks to this initial contract and the resulting visibility. Rufsac grew from 65 employees to more than 100, all recruited locally. Since then, our customer portfolio has grown significantly, from 25 in early 2010 to 1,500 today. We mainly serve local customers, including pharmacies, department stores and restaurants. My employees are proud of providing a good alternative. And even though paper bags are more expensive than plastic ones, our customers are becoming increasingly motivated to reduce their environmental impact because, like me, they can see the harm caused by this pollution every day. They are also playing an active role in changing behaviours, which is well received by consumers. We’re proud to have led the way and to have Total’s trust. And what’s more, a law has just been adopted banning thin plastic bags in Senegal.

Total’s other commitments to the environment

In South Africa, Total is the long-standing official partner of Arbor Week, held each year by the National Department of Agriculture. This national one-week awareness-raising program highlights the

importance of trees for the planet through various activities, including reforestation with a focus on fruit trees and local species at risk of extinction. More than 56,000 trees were planted in 2014.

In Nigeria, Total carried out the Ofon 2 project to recover flared gas and reduce flaring by an average of 0.9 million m³/day beginning in 2015.

25


SENEGAL

Capital: DAKARPopulation: 13,635,927Surface area: 196,722 KM²

30.9%OF TOTAL SÉNÉGAL’S STOCK IS HELD BY LOCAL MINORITY SHAREHOLDERS

TOTAL IN SENEGAL

182 employees Marketing & Services Activities Operating throughout the petroleum product distribution channel –network, lubricants, general trade, bitumen, LPG and aviation– Total Sénégal has a network of 175 service stations nationwide. In 2014, in an effort to better meet customer needs and turn the stations into living areas, TOTAL partnered with La Croissanterie, which is introducing its range of sandwiches and pastries to the Senegalese market at two Group stations.

In a TOTAL station’s shop in Senegal, a customer gets the goods she purchased in a paper bag.

Limiting pollution caused by plastic bags

in Senegal has major impact both for the local

communities and for keeping the

country attractive.” Yves Crémieux, CEO of Rufsac

26


ANGOLA

Capital: LUANDAPopulation: 19,088,106Surface area: 1,246,700 KM²

TOTAL,

,

No.1 OIL COMPANY IN ANGOLA

TOTAL IN ANGOLA

2,321 employees

Exploration-Production Activities Total is now the leading oil company in Angola, with five deepwater licenses and a large number of facilities in Block 17 (four FPSOs*, four drilling rigs, two accommodation barges and 40 boats). The latest, CLOV FPSO, came on stream in 2014. The subsidiary reached a cumulative production of two billion barrels in Block 17 in April 2015. The Group is also a partner in three other deepwater licenses as well as an onshore LNG plant. Block 32’s first development project, Kaombo, launched in April 2014, is scheduled to start in 2017. Exploration activities are also underway in Blocks 25, 32 and 40 for the purpose of identifying new resources. Around 8,000 people from Total-operated sites will join the 2,400 Group employees already working in Angola.

Marketing & Services Activities Working with three partner distributors, Total made its first sales in the lubricant market in Angola in 2013.

* Floating Production Storage and Offloading.

Through the Eiffel schools, we are

committed to local communities, giving

young Angolans the opportunity to

keep studying.” Dr João Cafuquena,.

National Director of General Education .

Students working in a classroom at one of the Eiffel schools.

27


BUILDING LONG-TERM RELATIONSHIPS

Angola youth pass with flying coloursIn 2014, 174 young Angolans took the baccalauréat (secondary school leaving exam) after completing their studies at Eiffel schools. The Angolan Ministry of National Education is scheduled to take over full management of these Total-funded institutions by 2017.

The Eiffel schools grew out of a cooperative effort between the Angolan Ministry of Education, Total

and the Mission laïque française in 2008,” says Dr João Cafuquena, National Director of General Education. “Four secondary schools were created in the provinces of Bengo, Cuanza Norte, Cuene and Malanje.” These schools, which provide an education mainly focused on mathematics and the physical and biological sciences, are meant for students of lower secondary school level. One of them, Manuel João, pursued his education by taking on a series of odd jobs and enduring long walks to school until taking the entrance exam to the Malanje school, which has registration fees.

“I’m proud of having studied there because it allowed me to become someone who can contribute to the development of the Angolan society,” says the former student. “The school taught me to solve various types of problems. I especially learned to work in a laboratory for the sugar and bioenergy industries, which is a unique and important one in Angola.”

A long-term investmentSince 2011, the Eiffel schools have been achieving a 94% success rate on the baccalauréat (secondary school leaving exam), all classes combined. “These schools set the standard in the local education system,” says Dr Cafuquena. “They have greatly helped improve the quality of education and learning in Angola and regularly conduct training programs for their teachers and assistant principals as well as staff from other public schools. The trainings aim for better performance by improving the schools’ organization, administrative management and quality of instruction. This effort is especially important in Angola given the insufficient number of public schools in the country.

Total’s other commitment to education

In 2014, Total Togo launched a consultation process with stakeholders living near its LPG storage depot in Katanga, south-east of Lomé. The discus-sions with civil society representa-tives shed light on the needs of local populations and provided

Total with an opportunity to clarify its contributions to eco-nomic and social development. One major suggestion was to provide school supplies to prevent the most disadvantaged children from dropping out of school. Total met the community’s

expectations by supplying school kits to high-performing students at the town’s public primary school. To ensure the sustaina-bility of its community programs, Total Togo plans to carry out similar initiatives in surrounding schools.

28


Pathway(s) Document published in French, English, Arabic and Portuguese by the Africa Division of Total Exploration & Production and the Africa/Middle East Division of Total Marketing & Services • Publication manager: Anne-Valérie Troy • Editorial committee: Abiodun Afolabi, Michaël Crochet-Vourey, Corinne Deleporte • Contributors: Julie Dejean, Rafaela Essamba, Lana Ravel • Photo credits: © GettyImages – © Total Moçambique, Studio Saint-Louis – © Total Liberia/Liberian Red Cross, © French Red Cross, © Nicolas Beaumont, French Red Cross – © Total Kenya – © Total E&P Congo – © Total Outre Mer, Radès Training Center by Campus – © Total Moçambique/Studio Saint-Louis – © Total, Pascal Laurent – © Total Madagasikara – © Total Zambia – © Total Gabon, DCE – © Total Nigeria Plc – © Total E&P Nigeria – © Rufsac, © Total Sénégal – © Total E&P Angola – © Total Gabon, DCE, © Total Ethiopia, © Total Mauritius, © CITE – © Bruno Demeocq, © Musée du quai Branly. • Countries’ population and surface area key figures are coming from the CIA World Factbook (May 2015) – August 2015 • Design and production: • 01 55 76 11 11 • contact@ publicorp.fr • 13416 • Printed by: Advence S.A. • Contacts: [email protected] and [email protected]

GABON

Connected to the rest of the world through fibre optics

In 2010, the Gabonese gov-ernment and Total Gabon con-cluded a financing agreement for the installation of a fibre optic cable. They jointly created a diversified fund that will pro-vide two-thirds of the financing for this equipment, while the Gab-onese government will provide the rest. Overall, 12,000 km of cables and 387.8 billion CFA francs (€590 M) in investment will provide the Gabonese population with better Internet access.

ETHIOPIA

Trees and school material

Following a community outreach program with stakeholders in the town of Dukam, where Total Ethiopia has a petroleum product depot, two initiatives proposed by the local com-munities were undertaken to improve their daily lives. In 2014, the affiliate organized

a large-scale afforestation program by planting 3,000 trees. Named “Green village of Total Ethiopia and Dukam Town adminis-tration village”, the program will be renewed every year. The affiliate also renovated a town school, Gorgicha Primary Elemen-tary Government School, and provided school material to its students.

MAURITIUS

Protecting coral reefs

Following the dramatic decline of coral reefs in 2009, many such reefs died in Mauritius island lagoons. At Anse La Raie, in the northern part of the country, 60% of the coral population was decimated. The NGO

Reef Conservation, supported by Total, conducted a major coral reef survey as well as various studies. In the Anse La Raie Voluntary Marine Conservation Area (VMCA), the NGO also created an area for growing coral with the aim of achieving transplantations and helping restore the coral reef.

MADAGASCAR

Helping rural families improve their daily lives on a sustainable basis

In Madagascar, Total is funding a program to support rural development microprojects

in the Morafenobe district. Initiated in late 2010 with the NGO CITE, this program aims to reduce poverty in rural populations, for example, by mechanizing rice farming to increase income. In 2014, the program helped 516 families carry out income-generating activities. In 2015, it aims to help 675 families.

And elsewhere… A non-exhaustive overview of initiatives carried out in other African countries through Total subsidiaries.

29


Total Foundation at a glanceThe Total Foundation’s public engagement focuses on four key areas: culture, solidarity, health and marine biodiversity. The foundation supports projects developed with its partners (non-profits, institutions and NGOs) as well as community initiatives run by non-profit organizations in which Total employees participate on a personal and voluntary basis. For more information: www.fondation.total.com/en

Bonn, Amsterdam & Paris: a gallery of African sculptorsAs a way to promote the cultures of countries where Total Group operates, the Total Foundation is supporting the exhibition “Côte d’Ivoire Master Sculptors”, on display from April 14 to July 26, 2015 at the Musée du quai Branly in Paris, after showings in Bonn and Amsterdam. The exhibition puts an emphasis on the artistic rather than ritual aspect of the works and shows the central place of Ivorian sculpture in art history. It highlights, for example, the technical qualities and aesthetic power of wooden sculptures from West Africa, mainly Côte d’Ivoire, as part of an itinerary retracing the region’s major styles.The Total Foundation, the major patron of the Musée du quai Branly, supported this initiative as part of its ongoing efforts to promote African culture, including these previous exhibitions: “African Presence” and “Artists of Abomey”, 2009-2010, “Congo River”, 2010, “Dogon”, 2011, “Nigeria: Arts of the Benue Valley”, 2012-2013 and “Ivory secrets, the art of the Lega of central Africa”, 2013-2014.

Focus on child health with Pasteur

Marshalling a community of researchers, hospital doctors and nurses who work closely with local populations for the advance-ment of science and medicine: this shared project, in operation for 10 years, has made the Total Foundation the Institut Pasteur’s most pragmatic sponsor. With a focus on improving child health, this partnership develops research and public health programs.In the Central African Republic, for example, one program creat-ed techniques for identifying the causes of severe child diarrhea.Other programs are supported in Cameroon (early diagnosis of HIV), Niger (meningitis and respiratory infections) and Senegal (resistance to antibiotics). The social component, which involves training nurses and advising mothers, is an integral part of the program. From 2015-2017, the projects will work even more closely with local communities and foster interdisciplinary and international collaborations, some of which will bring together African and Asian teams. A stimulating South-South cooperative venture!

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Energy drives progress where it is readily available. Two of the biggest challenges in building a respondible energy future are ensuring access for all and using energy wisely.

This is the environment in which we conduct our business. With operations in more than 130 countries, we are a leading international oil and gas company. We produce, refine and market oil, manufacture petrochemicals. We are also a world-class natural gas operator and rank second in solar energy with SunPower. Demonstrating their commitment to better energy, our 100,000 employees help supply our customers worldwide with safer, cleaner, more efficient and more innovative products that are accessible to as many people as possible. We work alongside our stakeholders to ensure that our operations consistently deliver economic, social and environmental benefits.

TOTAL S.A.Headquarters: 2, place Jean Millier – La Défense 692400 Courbevoie – FranceShare capital: 5,963,168,812.50 eurosRegistered in Nanterre: RCS 542 051 180www.total.com

Total Exploration & ProductionAfrica DivisionContact: [email protected]

Total Marketing & ServicesAfrica/Middle East DivisionContacts: [email protected]

[email protected]

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Pathway (s) 2015 EDITION