AFM Pastoral Communication & G-mail accounts January 2014

AFM Pastoral Communication & G-mail Accounts

AFM Colleague,

We are aware that pastors with G-mail accounts are receiving all the SMS messages from

the National Office but are not receiving the e-mails. We investigated the issue and found

that G-mail accounts automatically sort the communication sent by the National Office as

SPAM and moves it directly into a SPAM Folder – without the pastor being aware of it.

The purpose of this quick guide is to help our pastors to find e-mails from the National

Office in their G-mail accounts.

STEP 1: LOG IN Type in your login details.

(See example below.)

STEP 2: FIND & CLICK ON THE “MORE” FOLDER

After you have logged in, your home screen of your e-mails will be similar to the image on the next

page. Look for a folder called “More” under “Circles” folder. Then click on it.

AFM Pastoral Communication & G-mail accounts January 2014

STEP 3: FIND & CLICK ON THE “SPAM” FOLDER

Look for the “Spam” folder. (See image below). Click on it.

NOTE: All correspondence previously sent by the National Office is lying in this folder. Even in future

when correspondence is sent out, the domain “g-mail”, will direct the information straight to the

“Spam” folder. This is because of the settings that the different domains have - and unfortunately it

is beyond the control of a G-mail account holder. There is also nothing more the National Office can

do to prevent this from happening.

AFM Pastoral Communication & G-mail accounts January 2014

Tip: To quickly locate e-mails that was sent to you from the National Office type “chantalle” in the

search bar. An example is provided below:

STEP 4: FIND & DRAG TO INBOX

All previous correspondence will be listed now. However, you will not be able to view

images/pictures that are forming part of the e-mails.

To view with images/pictures click on the e-mail and drag it to the “inbox” folder.

AFM Pastoral Communication & G-mail accounts January 2014

STEP 5: FIND IN YOUR INBOX & VIEW

Now quickly search to locate the e-mails in your inbox – as they are probably dated a few months

ago and listed in that order in your inbox. Again type “chantalle” in your search bar to find all the e-

mails sent by the National Office.

Finish! After following these steps you should be able to view e-mails received from the National

Office. If you still have challenges please do contact us:

Palesa (Data Administrator)

palesa@afm-ags.org

012 644 0490

END