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Online Assessment in Indonesia : Past, Present, and The Future

Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

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Page 1: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Online Assessment in Indonesia :

Past, Present, and The Future

Page 2: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Kevin Thompson holds a degree in Modern Asian Studies

and is recognized as one of the leaders in the field of mass

online recruitment and assessment in Indonesia. Kevin is a

founding Director of ASI Asia Pacific, having established

the company in 2001. Over the past 15 years, Kevin has

been involved in a range of consulting projects, some of

which have had a direct impact on how assessment is

conducted in Indonesia.

Page 3: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Online Assessment in Indonesia : Past, Present, and The Future

Kevin Thompson ASI Asia Pacific

Page 4: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

ASI Asia Pacific

Online Assessment in Indonesia: Past, Present and The Future

Page 5: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

INTRODUCTION

Page 6: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

HI ! …… I’m Kev

BA Modern Asian Studies … 25 years of HR experience throughout Indonesia & SE Asia

Page 7: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Some of our achievements ….

No. of Companies / Institutions who we have converted to

online assessment

196

No. of Indonesians who we have assessed online

311.000 +

Page 8: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

My greatest achievement

Page 9: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 10: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

HOW TECHNOLOGY IS

IMPACTING HR

Page 11: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

As we know, technology isn’t going away…

Data is everywhere. • 80% of CEOs see data

analytics as important to their business, but only 46% use it to provide insights into their workforce is deployed.

Mobile is everywhere. • There are over 7 billion

mobile devices in the world driving 40% of internet traffic, but fewer than 20% of companies deploy HR solutions via apps.

HR processes continue to be outsourced and automated. • 42% of organizations

plan to outsource in-house HR systems with cloud-based ones.

Technology continues to drive recruitment. • 78% of CEOs report

their company uses multiple channels (including online and social) to find talent.

• 89% of recruiters report having hired someone through LinkedIn.

• 30% of Google searches are employment related

Page 12: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

…forcing HR leaders to provide more value with data and become more strategic

Organizations more active with HR data analytics are: According to Korn Ferry

2x 3x 3.5x as likely improve

their recruiting and leadership pipeline

as likely to realize cost or efficiency

gains

as likely to get the right people in the

right jobs

Page 13: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

…forcing HR leaders to provide more value with data and become more strategic

Companies with talent management reporting and analytics achieve : According to Korn Ferry

11x 6x or more increase in

profits improvement in per-employee revenue

Page 14: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Technology is also driving increased knowledge about companies from the vantage point of perspective employee

There is more transparency into organizations’ culture. According to Glassdoor.com

72% of employees are “OK” with their job/company.

67% Average CEO

approval rating.

Page 15: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Technology is also driving increased knowledge about companies from the vantage point of perspective employee

Employer branding and employees referral programs matter when recruiting talent. According to LinkedIn

More than

75% of people who recently

changed jobs used LinkedIn to help inform

their decision.

Social professional networks (43%),

Internet job boards (42%) and employee

referral programs (32%) are the key sources of quality

hires.

26% consider employee referral programs a long-lasting trend.

59% of organizations are

investing more in their employer brand.

Page 16: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

… Are Worth More

Page 17: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Q & A

Page 18: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Let’s take a moment – Some Questions for ourselves

How has technology changed the way you recruit employees over the last 5 years? How will it recruiting 5 years from now?

How do you see the role of HR evolving as companies collect and analyze more data

around employee performance

How is your company approaching employer branding in an ever increasing digital world?

How advanced are your own personal digital initiatives?

• A Pro Like Airbnb, Uber • A Semi-Pro Like Microsoft, Paypal • An Amateur Like (names withheld to protect the guilty) • Not a clue

Page 19: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 20: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

The Indonesian Reality

HR is typically data rich, but information poor !

HR teams are typically too slow !

HR needs a sollution that will collate the data & transform it into useful information.

Page 21: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 22: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 23: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 24: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 25: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 26: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

History of Online Testing in Indonesia

Page 27: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

We keep asking ourselves…...

“Is Indonesia ready for Online Assessment ?”

Page 28: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

If one consultancy can achieve this, what about when the whole industry changes its mindset ?

Companies / Institutions Who we have converted to

online assessment

196

No of Indonesians who we have assessed online

311.000 +

Page 29: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 30: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 31: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 32: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 33: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 34: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 35: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 36: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 37: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

So an important question that we should keep asking ourselves is…

“How strong is the assessment

capability of my company ?”

Page 38: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 39: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 40: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Some Myths about Online Testing

Page 41: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Online Applications is the same thing as Online Assessments”

Page 42: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Online Applications is NOT the same thing as Online Assessments”

REALITY : An Online Assessment Platform is far more complex than the simplicity of receiving Online Applications.

Page 43: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Good psychometric tests are made by psychologists”

Page 44: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Good psychometric tests are made by psychologists”

REALITY : Good psychometric tests are made by psychometricians !

Page 45: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Putting a test online is difficult & that is why few vendors offer it”

Page 46: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Putting a test online is difficult & that is why few vendors offer it”

REALITY : Putting a test online is NOT difficult but it requires professional vendors who have a comprehensive understanding of Recruitment, Assessment & Technology and are willing to invest !

Page 47: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Online testing is more expensive than Paper Pencil testing”

Page 48: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Online testing is more expensive than Paper Pencil testing”

REALITY : Online testing is definitely CHEAPER than Paper Pencil testing !

If a vendor is offering you Paper Pencil testing cheaper than online…...start asking questions !

Page 49: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Online testing is not as reliable as Paper Pencil tests because of Jockeys”

Page 50: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“Online testing is not as reliable as Paper Pencil tests because of Jockeys”

REALITY : Online testing is more reliable than Paper Pencil testing because; Few vendors & HR teams currently follow international standards for Paper Pencil test administration (1:25)

Research conducted with Bank Indonesia had great results !

Through online testing, you are able to have a ‘cheat proof’ assessment process

Page 51: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

40,000

4,000

- 1 %

Page 52: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

What does Cheat Proof look like ?

Page 53: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Cheat Proof #1 – Multiple Tests

Page 54: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Cheat Proof #2 – Validation

Page 55: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

The future !

Page 56: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Online Assessment Centres

Page 57: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Virtual Reality

Page 58: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Gamification

Page 59: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

Artificial Intelligence

Page 60: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 61: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely
Page 62: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“ We do not need to be concerned about whether or not Technology will continually improve, we need to be more concerned about whether or not as HR Professionals, we are ready & capable to use this technology “

Page 63: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

“ We do not want to resist the future, we want to be part of it ! ”

Page 64: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely

QUESTION ?

QUESTIONS ?

Page 65: Past, Present, and The Future - Assessment · PDF fileMy greatest achievement ... According to Korn Ferry 2x 3x 3.5x as likely improve their recruiting and leadership pipeline as likely