P a s c o H e r n a n d o

J o b s a n d E d u c a t i o n P a r t n e r s h i p

R e g i o n a l B o a r d , I n c .

A n n u a l R e p o r t 2 0 0 3 - 2 0 0 4

A F O C U S O N B U S I N E S S .

from the chairman

It’s truly been an honor to serve the Board of the Pasco

Hernando Jobs and Education Partnership Regional

Board, Inc., as chairman this past year—a year in which

we’ve faced some of the biggest challenges in recent

memory. While the nation’s uncertain economy and tight

job market has taken a toll on job-seekers and employers

alike, we recognized that lasting progress could be made

only by focusing on the business community.

Grounded in that knowledge, we strengthened our

efforts to serve area employers—by enhancing and

adding to the menu of Business Services designed to

meet a variety of crucial needs. To get the word out, a

refi ned, targeted marketing strategy was created and

implemented. I’d like to thank each and every dedicated

Board and staff member for their hard work toward

these ends. And while there’s plenty left to be done,

today we’re well on our way—helping to build a thriving

business environment in Pasco and Hernando Counties.

Roxane Coon, chairperson

Pasco Hernando Jobs and Education PartnershipRegional Board, Inc.

S U P P O R T I N G B U S I N E S S E S T H A T S U P P O R T P A S C O A N D H E R N A N D O .

Among the Business Services programs initiated or enhanced this year are:

• Career Fairs— Monthly job fairs held in New Port Richey and Spring Hill Career Central offi ces match

qualifi ed applicants with employers having current openings.

• Assessment and testing— Several proven HR tools, which help employers determine job applicant readiness for

specifi c positions, can be administered by Career Central.

• The Business Advantage Seminars— These quarterly interactive seminars keep employers up-to-date on essential HR

developments, economic trends, benefi ts programs, and more.

2003-2004 in review

O U R B U S I N E S S I S H E L P I N G Y O U M A K E T H E M O S T O F Y O U R S .

S E T T I N G H I G H E R G O A L S . B U I L D I N G A B E T T E R S T R A T E G Y . I M P L E M E N T I N G W I T H C O N F I D E N C E .

The Pasco Hernando Jobs and Education Partnership Regional Board, Inc., is a private, non-

profi t corporation with a board of directors consisting of business professionals, educators,

community-based organizations, organized labor, economic development representatives, and

state agencies. These dedicated volunteers bring substantial management and policy develop-

ment expertise to providing oversight for workforce development in our region.

The Career Central system of One-Stop centers is our most visible program. These centers

offer a wealth of information and services to area employers—our primary customers—and

job-seekers alike. Career Central’s employer services representatives provide assistance

with everything from crucial decision-making to recruitment and staffi ng. Career managers

assist job-seekers in establishing and meeting career goals within the current economic and

business climate.

Career Central

Pasco HernandoJobs and Education PartnershipRegional Board, Inc.

member

who we are

A M U L T I - F A C E T E D A P P R O A C H T O T H E E V E R - C H A N G I N G W O R L D O F W O R K .

Career Central

The Pasco Hernando Jobs and Education Partnership Regional Board, Inc.’s most visible programs

are those offered by Career Central’s system of One-Stop Centers. These centers serve as a conduit

to a wide array of available services offered to area businesses and job-seekers alike.

Business Services

During the past year, Career Central’s Business Services team has recommitted itself to developing

and improving the quality workforce area businesses demand. To that end, several new initiatives

are well underway, including:

Career Fairs

Beginning in October 2003, the New Port Richey and Spring Hill Career Central locations

began hosting monthly Career Fairs, which are advertised in local newspapers and pro-

moted by Career Central staff. During the fairs, employers can meet with qualifi ed job

candidates one-on-one, an essential step in narrowing the fi eld of applicants.

Assessment and Testing

To aid area employers in pin-pointing the most-qualifi ed applicants, Career Central now

administers several highly regarded assessment tests, which have established track

records and are routinely used by HR professionals within larger companies.

The Business Advantage Seminars

Career Central recently introduced a quarterly series of interactive seminars designed

to keep employers up-to-date on essential HR developments, economic trends, state and

federal benefi ts issues, and more.

In addition to these new projects, many ongoing business services have been streamlined and/

or augmented to maximize benefi ts to employers, employees and job-seekers alike—including

job posting and processing, employed worker training, facilities use, and labor market and tax

program information. In all, more than 1,500 employers benefi ted from Business Services during

the fi scal year.

services and resources

Job-Seeker Services

Building on Career Central’s past successes, our job-seeker services also have been augmented

and streamlined this year. Regular Career Fairs put job candidates face-to-face with employers

with immediate openings. Those looking to upgrade or add skills can attend quarterly

presentations by representatives of training institutions, and thus gain a realistic overview of

in-demand career options. Career Central’s public kiosks and well-organized resource rooms

make it easy to research openings and receive referrals. Indeed, our career managers are more

committed than ever to helping job-seekers overcome barriers to employment—and achieve

success.

Youth Programs

To ensure the creation of a qualifi ed and successful workforce, the board funds services for

Out-of-School Youth (19-21) and In-School Youth (16-18) that stress employability skills, as

well as programs focused on teen pregnancy prevention. These programs continue to be very

successful—helping to stem pregnancy rates while preparing young adults to thrive in their

chosen career paths.

Outreach

To promote a wide range of employer, job-seeker and youth services, the board has developed

and implemented a dynamic new marketing plan over the past year. Reinvigorated branding and

targeted communications avenues ensure a cohesive message that stresses the importance

of professional development. This emphasis not only addresses the needs of business and

job-seekers alike, but also helps diminish the stigma sometimes associated with government/

workforce agencies.

All Career Central promotions, including a revamped web site, trade and consumer advertising

campaigns, as well as mailings and handouts, incorporate the same theme and elements,

resulting in a professional and welcoming public image. One of this year’s earliest projects,

the board’s 2002-2003 annual report, earned recognition by the International Association of

Business Communicators (IABC) Tampa Bay chapter’s Bronze Quill awards panel.

E N E R G Y I S T H E G E A R T H A T D R I V E S I N G E N U I T Y .

2003–2004 Goal Attainment

Through its participation in state and local projects, the Pasco Hernando Jobs and Education Partnership Regional

Board administered specialized training for employees of the following area businesses:

5

6

5

1

3

3

23

Company Workers Trained

Employed Worker Training

Measuring Performance

A S S E S S I N G T H E D A T A , J U D G I N G S U C C E S S , L O O K I N G A H E A D .

Performance Measure Goal Actual State Average Change from ‘02-03

Welfare Entered Employment 27.5% 27.80% 28.80% +1.80%

Adult Entered Employment 70.0% 90.63% 68.82% +13.63%

Dislocated Worker Entered Employment 71.0% 95.00% 75.82% +11.00%

Wagner-Peyser Entered Employment 35.0% 36.64% 41.54% +9.24%

Wagner-Peyser Employer Involvement Rate 25.0% 22.23% 24.79% +.53%

Wagner-Peyser New Hire Involvement Rate 14.0% 20.07% 21.39% +.77%

CAD software and machining/routing technology interface

Single and twin-screw plastic extrusion

Master CAD and production accounting software

Accounting software

Surface mount soldering technology

Six Sigma Green Belt

Kinematics Controls Corporation

Sun Coast Plastics

Chapman Toll & Mold, Inc.

Designer Golf

Cutting Technologies

Alumi-Guard

Total trained

Training Received

Value-Added Services

Businesses are rapidly learning that Career Central is

much more than an employee resource. “Most people

would be surprised to learn that Career Central func-

tions like an extended arm of their HR department—al-

beit for free,” says Gregg Holloway, senior director of

human resources for New Port Richey’s Pall Aeropower.

Over the past year Pall has obtained supplemental

funds for design and drafting training in crucial new

technologies, as well for Six Sigma lean-manufacturing

classes. Pall’s occupational nurse received updated

information on Workers Comp/HIPPA regulations

and benefi ts. These and other value-added services

strengthen a company’s internal competencies and

functions, and can have a measurable impact on the

bottom line. Port Richey’s American Food Distribution

and Brooksville’s Monitor Products, Inc., among others,

also have benefi ted from Career Central’s value-added

services during the past year.

High Wages, High Priority

Firms that offer high-wage positions are of particular

importance to Career Central. Their success is crucial

to high-wage job growth in our region. Pasco and Her-

nando counties’ many specialized employers are en-

couraged to participate in Career Central programs that

best enhance internal functions. Brooksville’s Sparton

Electronics, a leader in its industry, calls upon Employer

Services Representative Yvonne Woods when hiring.

Qualifi ed candidates are screened and tested before

referral, allowing Human Resources manager Katyryna

Kaczmarek and HR Administrator Evie Harper to focus

on important factors such as attitude and motivation.

Sparton also has received assistance in securing training

funds, which helps keep the cost of upgrading employee

skillsets manageable. High-wage employers such as JSA

Healthcare and New Port Richey’s Community Hospital,

and others, also rely on Career Central to augment their

internal HR and business development efforts.

a shared success

Gregg Holloway,Pall Aeropower

Katyryna Kaczmarek and Evie Harper,Sparton Electronics

D I S C O V E R I N G H O W T O G E T T H E R E I S T H E B I G G E S T G O A L O F A L L .

Investing In Our Youth

As teen mothers on public assistance, Hernando High

School students Aubrey, Angelique and Rebecca were

considered “at-risk” of dropping out. Thanks to the

counseling, career guidance, and tutoring they received,

all three overcame their barriers and graduated this past

May. A student named Sean, who was reading at an

elementary-school level, actually begged to be in the

employability skills program at Pasco High School. There

he received one-on-one attention, improving his read-

ing and math skills through ‘real-world’ experiences like

building computers and summarizing newspaper articles.

Both programs—operated by the Hernando County

School Board and (in Pasco) by Henkels & McCoy in

partnership with Pasco County Schools—emphasize

internships, employability skills, tutoring, and academic

progress. Career Central also provides targeted services

to young adults who are no longer in school and funds

two pregnancy prevention programs run by the Hernan-

do and Pasco County Health Departments.

Swift Start-ups

As one of the fastest-growing areas in the state—and the

nation, our region has seen a signifi cant increase in new

business openings. Many such start-ups must screen,

interview and train employees for an array of positions

within a startlingly short timeframe. Sam Seletos, general

manager of Brooksville’s Sam’s Club, had less than

three months to screen, hire, process and train nearly

200 new employees for a wide array of needs—from

baking bread to selling tires! His Career Central employer

services reps conducted a three-level screening process

that whittled the fi eld using specifi c criteria (weekend

availability, retail experience, etc.). After follow-up

interviews, new hires were then processed in time for a

month’s training. The store opened without a hitch, with

everyone “performing up to par,” says Seletos. Other

businesses using Career Central to ramp-up for business

include New Port Richey’s Marshalls and Ross depart-

ment stores.

Sam Seletos, Sam’s Club

(L to R) Aubrey, Angelique and Rebecca

2003-2004 Funding and Allocation Revenue Expenditures

Workforce Investment Act

Adult 608,439 591,524

Dislocated Workers 1,105,727 1,082,515

Youth 997,670 532,578

Other 55,037 38,565

HCA Health 129,984 36,229

Nurses Now 106,147 72,876

National Emergency Grant/NAFTA 75,959 42,732

Incumbent Worker 16,123 14,582

Temporary Assistance for Needy Families 2,394,672 2,395,819

Welfare to Work 156,669 156,669

Agency for Workforce Innovation 1,246,764 1,218,984

Total 6,893,191 6,183,073

fi scal review

Funds Available

Program Funding 6,893,191

Rental Income 98,000

Total 6,991,191

Expenditures

Administrative 468,936

Program 5,714,137

Total 6,183,073

Administrative

7.60%

Program

92.40%

Overall Expenditures

Subsidized Childcare Pasco Hernando Total

Total Served 4,135

Temporary Assistance 1,923 403 2,326

for Needy Families

Transitional Child Care 1,080 729 1,809

our workforce

Workforce Investment Act Adults Dislocated Workers

Total Served 269 241

Male 61 95

Female 208 146

African-American 45 23

Hispanic 23 20

White 193 206

30 and older 113 36

31-40 94 72

41-50 41 87

51-60 16 41

61 and over 5 5

Single Parent 117 45

Wagner-Peyser

Total Served 26,998

Male 12,509

Female 14,489

African-American 1,401

Hispanic 4,862

White 19,193

Workforce Investment Act Younger Youth Older Youth

Total Served 161 34

Male 93 7

Female 68 27

African-American 63 4

Hispanic 22 8

White 91 26

Age 14 46

Age 15 57

Age 16 35

Age 17 18

Age 18 5

Age 19 10

Age 20 12

Age 21 12

20 or younger 1,034

21-30 6,768

31-40 5,250

41-50 5,859

51-60 3,659

61 and over 1,635

board members

Mark Barry ARC Nature Coast

Ed Blommel Tampa Electric Company

Mary Bouffard Organized Labor

Donald Burgher Florida Insurance Brokers of Central Florida

Dennis Callaghan Florida Department of Children and Families

Roxane Coon Family Services

David Davis Experience Works, Inc.

Gregg Holloway Pall Aeropower

Robert Judson Pasco Hernando Community College

Katyryna Kaczmarek Sparton Electronics of Florida, Inc.

Edward LaFontaine St. Leo University

Emile Laurino Center for Independence

Roseann Liriano Florida Department of Children and Families

John Long Pasco County School District

Robert Maldunas Teamsters Local #79

Michael McHugh Hernando County Offi ce of Business Development

John Mistal American Building Materials, Inc.

Denise O’Berry The Small Business Edge Corporation

Dennis Phillips Certifi ed Financial Planner

Maria Risco Vocational Rehabilitation Services

Steve Sacone VLOC

Diana Sanders Spherion Workforce Architects

Mary Jane Stanley Pasco Economic Development Council

Sherry Sutton Florida Department of Children and Families

Wendy Tellone Hernando County School District

Joan Thiel First American Title Insurance Company

Karen Turner Pasco County Housing Authority

Susan Van Hoose Webster College, Inc.

Francine Ward Mid-Florida Community Services

Claire Walker Webster College, Inc.

Partners

V. A. Regional Offi ce

Department of Revenue, Child Support Enforcement

Mid-Florida Community Services

District School Board of Hernando County

Abilities, Inc. of Florida

Hernando County Housing Authority

Childhood Development Services, Inc.

Area Agency on Aging of Pasco-Pinellas, Inc.

Experience Works, Inc.

Lutheran Services Florida, Inc.

Webster College, Inc.

Harbor Behavioral Health Care Institute

Agency for Workforce Innovation

Resource Center for Women

Florida Department of Education, Vocational Rehabilitation Services

AARP Foundation

Gulf Coast Community Care

Connections Job Development Corporation

United Way of Pasco County, Inc.

Youth and Family Alternatives, Inc.

District School Board of Pasco County

Affi liated Computer Services, Inc.

Pasco Hernando Community College

Florida Department of Children and Families

Pasco County Housing Authority

U.S. Department of Housing and Urban Development

Florida Division of Blind Services

Pasco Board of County Commissioners

Hernando Board of County Commissioners

board membersEx Offi cio

Elizabeth Callaghan Hernando County Health Department

Pat Mullieri Pasco Board of County Commissioners

Robert Schenck Hernando Board of County Commissioners

Marc Yacht Pasco County Health Department

Pasco County Health Department

Hernando County Health Department

ARC Nature Coast

Center for Independence

General Management Solutions, Inc.

Henkles & McCoy, Inc.

Pasco Economic Development Council

Hernando County Offi ce of Business Development

Business, more than any other occupation, is a continual

dealing with the future.Henry R. Luce