Spare Parts Information and Ordering System

www.abb.com/partsonline

Parts OnLineParts OnLine

ABB offers a fast and effortlessinformation and ordering system tofacilitate spare part management.Introducing Parts OnLine systemoffering more than 100,000 differentspare parts.

Prerequisites� MS Internet Explorer 5.0� Internet connection

28.8 kB or better

Parts OnLine is based on a clear,hierarchical structure that spans theproduct range – from the equipmentlevel to a single spare part. Locatingdata on the right spare part andplacing an order is easy. The systemalso allows you to quickly find theequipment in which a specific sparepart is utilized.

� Information on more than 100,000 spare parts including repair services

� At your service 24 hours

� Order effortlessly from the Internet

� Minimize communication errors

� Real-time data

� Previous orders available for browsing

One Channel Offers All Data on Spare Partsincluding Repair Services and Service PartsParts OnLine offers a comprehensive range of more than100,000 spare parts for a wide variety of equipment.Using your PC, you can directly access the real time sparepart system of the ABB parts network. This enables you toaccess key information such as specific spare partavailability, the device that will utilize the part, technicaldetails, and photographs of the spare part. You caneffortlessly order spare parts with a click of your mouse.

Parts OnLine Offers Real-timeInformation Around the ClockParts OnLine services your needs – in real-time.You can make inquires, search a part or place an order atyour convenience, 24 hours a day. Since you communicatedirectly with the system, miscommunication becomespractically obsolete.

The spare parts are arranged using a hierarchical structurethat spans the product range – from the equipment level toa single spare part. Searching for a part is simple: enter thetype, code or description of the spare part. You can verifyyour choice by viewing a photograph of the spare part inquestion. In addition, several sort and search functionssimplify information management for you.

You Choose the Time– We Offer the MeansOrdering spare parts becomes a quick and simple processwith Parts OnLine. It’s as easy as 1, 2, 3:1. Click on the spare part you want to add toyour on-line shopping basket2. Complete the order references, be sure to include theshipping address and save3. Click to send the completed order form

Once you have placed your order on-line, ABB will sendan order acknowledgement automatically to you and theparts will be delivered to the specified address. You willalso receive all transport information so that you canmonitor the delivery. All data pertaining to your order issaved in a client specific database for future reference.

How to get accessParts OnLine is found at www.abb.com/partsonline.To get ordering access you need to fill out a membershipform at the site.

Parts OnLine – always open

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