Embed Size (px)
Citation preview
Partnering with Your Workforce
Agency to Hire Veterans:
Employer Success Strategies
Wednesday, January 16, 2013
Bob Simoneau
Deputy Executive Director
National Association of State Workforce Agencies
NASWA National Association of State Workforce Agencies
• ICESA (later NASWA) founded in 1937
• Private non-profit organization
• Represents Workforce agencies in all 50 states & 3 territories (DC, PR and Guam)
• Use policy statements to work with – Congress
– U.S. Department of Labor
– Employers
– Other organizations & partners
NASWA
• NASWA is a non-profit association, representing state workforce agencies
• NASWA is an organization of state administrators of unemployment insurance laws, employment services, training programs, employment statistics, and labor market information programs and other programs and services made available through the publicly-funded workforce system.
Publicly-funded Workforce System
Operates at three government levels:
Federal, State, and Local
Federal Partner provides funding & sets program
regulations, performance goals, and oversight.
State Partner administers programs; provides
systemic technological framework; and coordinates
local outlets of services.
Local Partners offer various mixes of program
services in OneStop Centers (core, intensive, and
training).
Primary Programs
Unemployment Insurance (UI)
Workforce Investment Act (WIA)
Labor Market Information (LMI)
Employment Service (ES)
Veterans Employment Services
A universal system with requirements to serve special pipelines of jobseekers, e.g. veterans, disabled, older adults, etc.
Delivered through self-service technology and in
One Stops Career Centers.
Publicly-funded Workforce System
State Workforce Agencies • Check your State’s Website for More
Information
• Go to the NASWA Website www.naswa.org
Numbers of Participants served through the Publicly-funded Workforce System
through June 30, 2012
Publicly-funded Workforce System:
Unemployment Insurance (UI) Federal/State structure provides up to 26 week of benefits +
possibly 13 weeks of extended benefits.
Funded by federal and state taxes on employers
Majority of state tax funds pay for benefits
Additional weeks of benefits added by Congress as needed -
current recession reached 99 weeks total duration
States set and apply eligibility requirements
States can request repayable loans to cover benefits during
high unemployment periods
Employers play an active role in the operation of the system
Publicly-funded Workforce System:
Workforce Investment Act (WIA)
• (WIA) supports various activities through
local One-Stop Career Centers including:
– Core Services
– Intensive Services
– Training Services
• Most WIA funds are administered by
Employer-led Local Workforce Investment
Boards
Publicly-funded Workforce System:
Labor Market Information (LMI) A core service is the provision of employment
statistics information:
Job vacancy listings;
Information on job skills necessary to obtain the jobs; and,
Information relating to local occupations in demand and the earnings and skill requirements for such occupations
Must relate to local, regional and national labor market areas
Publicly-funded Workforce System:
Employment Service (ES)
• Primary function is to serve as a labor exchange intermediary
• Funded by the Wagner-Peyser Act
• In most states integrated with One-Stop Career Centers
• Provides individuals with core employment and workforce information services – such as:
job search assistance, workforce and economic information, skills assessments, career guidance, job matching and referrals, connection to other program services, and recruitment services to employers.
Publicly-funded Workforce System:
BUSINESS SERVICES
• State Workforce Agencies offer specialized Services to Businesses
– Rapid Response
• Downsizing Businesses, LMI, Info on tax credits, etc.
– Recruiting and Hiring Connections
• Veterans Services, WIA, state job banks, job fairs
• Special or personalized account representatives
– Worker Training
• Connecting businesses to customized training providers
– Employer Workshops or Presentations
Publicly-funded Workforce System:
BUSINESS SERVICES
• Services Most Frequently Offered to Businesses by State Workforce Agencies
• From 2010 NASWA Survey
• Chart on Next Slide
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Free continuing edu credits/units for workshops
Workshops: employment law
Workshops: special/timely topics (e.g., identity theft protection)
Help developing employee handbooks
Workshops: general HR issues
Industry Advisory Councils/Committees
Help establishing apprenticeships
Help with other government agencies (e.g., Labor, Natural…
Employer Advisory Councils/Committees
Help with Unemployment Insurance issues (e.g., tax, appeals)
Assistance working with state or local economic developers
Labor Market Info tailored to specific location, industry
General Labor Market Info
Educating businesses about employment tax credits (e.g., WOTC)
Rapid Response for businesses downsizing, closing
Percent of states responding (n=34)
General services/tools Not offered Some 1-stops
Most / all 1-stops
Publicly-funded Workforce System:
Veterans Employment Services
• LVERs – Local Veterans Employment Representatives
• DVOPs – Disabled Veteran Outreach Program Representatives
• Priority of Service for Veterans
TAX CREDITS • Work Opportunity Tax Credits for Veterans
– Extended through December 31, 2013
– Tax credit of up to $5,600 for hiring veterans
• who have been looking for a job for more than six months
– Tax credit of up $2,400 for hiring veterans
• who are unemployed for more than 4 weeks, but less than 6 months
– Tax credit of up to $9,600 for hiring veterans
• with service-connected disabilities who have been looking for a job for more than six months.
Tax Credits and Hiring Incentives
• Some States provide State Tax Credits for Hiring Veterans
• Some States provide other incentives for employers to hire veterans
Check with your State Workforce Agency or Local One-Stop Career Center
Bob Simoneau
Deputy Executive Director
NASWA
202-434-8021
www.naswa.org
Questions?
Hiring Vets: Successful RPO with the
Georgia Department of Labor
9th largest state with 9.8 million residents Over 700,000 veterans in Georgia
Almost 60,000 veterans served by GDOL via 47 career centers and www.dol.state.ga.us Home to major corporations
2012 Georgia Snapshot
Georgia Department of Labor Mission
Providing customized workforce solutions
through
technology,
dedicated staff,
and collaboration.
Vision: EMPLOY GEORGIA!
Customized Workforce Solutions through
Technology
Job announcements w/wo screening
Automated vets preference
Weekly blast of job announcements to vets
Data mining
LMI 101 and Data Mining (Two Days for Extreme Data Users)
Customized Workforce Solutions through
Dedicated Staff
Customized prescreening/assessment/ testing/referral on employer qualifications
Follow up after hire
Vet and business roundtable
Soft skills training
GeorgiaBEST
1. Discipline and Character
2. Punctuality
3. Teamwork
4. Professional Image
5. Self-Management and Time-Management
6. Oral and Written Skills
7. Attitude and Respect
8. Responsibility
9. Career Research
10.Productivity
Customized Workforce Solutions through
Collaboration
SWAT – Special Workforce Assistance Team
Reverse job fairs with Chamber of Commerce
Statewide and local vet expos
Roosevelt Warm Springs Wounded Warriors
Economic development
Economic Development Success
14
Average UI Claims Duration Georgia and US 2007 – 2011
In thousands
For More Information:
Ann Shirra Director, Employment Services Georgia Department of Labor [email protected] 404.232.3509
Texas Workforce Commission
Overview
• Almost 150,000 veterans served last year
• By more than 200 offices and www.WorkInTexas.com
Standard Services
• Talent recruitment & acquisition
• Labor market analysis
• Job/Career Fairs & Hiring Events
• “Hiring Red White & You”
Veteran-Specific
• 2-day Veteran Hold
• Veteran-only job postings
• Flagging veterans
• Automatic job match notifications
Texas Workforce Commission Workforce Investment Boards - Business Services Groups
• www.twc.state.tx.us/dirs/wdbs/wdbweb.html
College Credit for Heroes
• www.texasworkforce.org/ccfh
Skills For Veterans
• www.twc.state.tx.us/svcs/funds/skills-veterans-initiative-program-overview.html
WOTC Veteran tax credits
• www.twc.state.tx.us/svcs/wotc/work-opportunity-tax-credit.html
UCX Demonstration Grant
Texas Workforce Commission
Dedicated staff
• Texas Workforce Solutions
• www.texasworkforce.org/directory
• Texas Veterans Leadership Program (TVLP)
• Veteran Resource & Referral Specialists
• www.twc.state.tx.us/tvlp/tvlp_vrrs.html
• Texas Veterans Commission (TVC)
• Veteran Business Representatives
• www.tvc.state.tx.us/Employer-Services.aspx
Scott Eychner, Texas Workforce Commission
• 512.936.6758
Bob Gear, Texas Veterans Leadership Program
• 512.936.6024
Shawn Deabay, Texas Veterans Commission
• 512.463.1466
Texas Workforce Commission
Partnering with Your State Workforce Agency to Hire Veterans:
Employer Success Strategies
Dennis Petrie
Deputy Director
Workforce Services Branch
EDD currently has 81 Local Veterans’ Employment Representatives (LVER) throughout the state whose primary responsibilities are:
Market the advantages of hiring veterans to employers and employer groups
Promote job seeking veterans for their highly marketable skills and experience
Serve as advocates for veterans with business, industry, and other community based organizations
Recruit employers for job and career fairs, and outreach activities
Coordinate with unions, apprenticeship programs, and business organizations to promote employment and training for veterans
Inform federal contractors of their responsibility to recruit and retrain qualified veterans
Promote credentialing and licensing opportunities for veterans
EDD Employer Outreach
New approach of providing services to veterans
Proven to be extremely successful: 90% of the graduates entered employment
Ten workshops conducted over a period of five weeks
Train veterans to use the latest job search technologies available
Assist veterans in developing effective résumés and cover letters
Improve interviewing skills
Encourage veterans to assess and apply transferable skills
Empower veterans through self-confidence training
Develop techniques for maintaining employment through labor market research
Teach veterans appropriate dress and business etiquette
Case Study: Veterans Academy
STATE FARM
VANGUARD SECURITY
DISNEY STUDIOS
GOV’T CONTRACT
KITCHEN REMODELING
KAISER PERMANENTE
I.T. JOB IN LAS VEGAS
HIRED IN HAWAII
REAL ESTATE
SECURITY GUARD
CONSTRUCTION SECURITY GUARD
HOME DEPOT
INDEPENDENT
Employer’s Challenges
No central point of contact to display job openings
Many applicants lacked softs skills necessary to succeed in their work environment (tardiness, communication skills, unable to follow directions, etc.)
Unable to identify veterans
Processes Developed
A series of intensive workshops to address résumé preparation, soft skills, how to complete online Vons application, interviewing techniques/role play, presentations by Vons recruiters
Five-day curriculum
Priority to veterans and their families
At the completion: “certificate of completion”, a Work Opportunity Tax Credit (WOTC) form and a referral to Vons or other employers
Academies are held quarterly
Case Study: VONS Job Preparation Academy
Successes
Led to the inclusion of other employers into the process
To date, 145 veterans and other job seekers have graduated from the Academy
As the middle of 2012, 17 veterans hired by Vons alone, and 10 by other employers
Wages range from $12.00 to $23.00 per hour
Feedback from academy graduates indicates that the academy contributed to their employment and has definitely made them a better job candidate
Feedback from VONS is that the Academy has been very successful in providing them with more qualified applicants
EDD’s priority to veterans allowed VONS to reach their hiring goals for their Veteran Hiring Initiative
VONS plan to roll our pilot project nationwide
Case Study: VONS Job Preparation Academy
EDD joined forces with Portfolio Hotels and Resorts, which operates the Radisson, Doubletree and Sheraton Hotels in the LAX area.
To prepare veterans to successfully compete for vacancies in the hospitality industry
Three week – nine day curriculum – 20 participating veterans
Added sessions :
Hospitality industry résumé/skills transference online application
Introduction to hospitality workplace environment
Overview of hotel departments by panel of department managers
Hospitality workplace culture session by Hotel Human Resources Manager
Results
Portfolio Hotel and Resorts employed 7 out of 20
The rest gained the knowledge and confidence to seek employment with other hotels.
Case Study: Hospitality Job Preparation Academy
A Mini-Job Fair immediately follows each of the Academies Graduation ceremony The Academies described are currently in place in the Los Angeles-Ventura area
Professionally facilitated series of workshops designed for veterans in career transition
To educate veterans about the tools they need to compete in today’s job market, increase their career opportunities and professional networks and stay engaged in the job search process
A collaboration between EDD and local employers throughout the Northern California region
8 modules (one per week) on networking, résumé writing, interviewing techniques and a 30 to 60-second personal introduction
Employers participate in 3 of the 8 modules
Includes 3 fundamental components:
attendee networking
local employer, EDD and partner staff presentations
participation by the veterans
Success is directly tied to the involvement of regional employer representatives who share their expertise and professional feedback
Case Study: Veterans Network (VetNET)
The VetNET Forums are currently operational in many areas of Northern California
New Horizons Computer Learning Center Anaheim, CA
Category: Private, Small Business (under 100 employees)
The world’s largest independent Information Technology training company
Within one year, hired 12 highly qualified veterans including two disabled veterans as IT instructors and educational advisors
Company collaborate with EDD in finding qualified veterans to fill open IT positions
With the assistance of EDD veteran representatives, some qualified applicants were hire on the spot
Successful Results
New Horizons is an inspiration to all employers because the company is a true example of supporters of our American Heroes.
BNSF Railway, San Bernardino, CA
Category: Private, Large Business (100 or more employees)
One of the largest North American rail networks
Partnered with the Transition Assistance Program (TAP) and Army Career Alumni Program (ACAP) to recruit veterans
Participate in the EDD job fairs to recruit veterans case managed by the EDD under the Veterans Intensive Program
In California, 71 veterans were hired within one year
BNSF dedicates several staff members that are solely dedicated to recruiting veterans.
Successful Results
BNSF is committed to the hiring of qualified veterans in numerous ways and has a long standing tradition of hiring veterans.
