Partnering with Gallup

Gallup has developed and identified 12 core elements that link powerfully to critical business outcomes

The 12 Elements of Great Managing are referred to as the Q12®

Gallup Q12® Use the information contained in the

following slides to answer these questions:

What does the question mean? Why is it asked? How will it help employee engagement?

Clear Vision for Success

• I have a clear sense of the direction we are heading in as an organization.

Alignment Around Vision

• I would recommend UVA as a place to work.

• I would recommend UVA for care for my family and friends.

Effective Communication

• Leaders and managers provide me with clear and relevant information that is important to my job.

Trust and Collaboration

• If a problem arises, I can always count on the organization to reach a fair and satisfactory resolution.

Commitment to Improvement

• As an organization, we are fully committed to safety and quality.• If suggestions or concerns are raised in my department, I am confident my

[supervisor/chair] will act on them.

Open Ended Questions

• What are some barriers to you or your department’s success that you want to see removed?

• Please list 2-3 reasons why you would recommend UVA to others.

ADDITIONAL ITEMS (for all Health System employees)

• There is timely and effective communication between the physicians and other staff members.

• My supervisor involves our team in key decisions that affect our jobs and work environment.

• My role receives the attention and respect it deserves from others.

• I feel free to speak out without fear of retaliation or disciplinary action.

ADDITIONAL ITEMS (for Job Family: Nursing)