Partnering to Extend Collection Content

Naomi Krym @Information Online, Sydney January 21, 2003

Current situation

• More– citation content on desktop– reference linking– portals– one-stop shop

• Less– acquisition dollars– self-sufficiency

Current truisms

• Just in time vs Just in case

• Do more with less

• No man is an island

Why partner?

• No man is an island• Expand collection content• Don’t re-invent the wheel• Achieve together what one cannot get alone• Imitation is the highest form of flattery

What do you partner for?

• Expand access to:– paper collections– full-text journals– databases– reference linking

• Systems infrastructure

• Workflow efficiencies

Client view of partnerships

• Seamless, transparent access– integrated into home institution service– centralized:

• invoicing• Help Desk support

• Delivery to client

Partner assumptions

• Reciprocal borrowing: yes &/or no• What’s in it for me? and you?

– Identify needs & expectations of both parties• collection synergy• service delivery

Who do you partner with?

• Organizations that fill your gaps• Reliable reputation for service quality• Like organizations• Partnership experience with other organizations

Implementation

• Communicate!– meet staff

• Document workflow• Formal agreement• Promotion:

– conferences– brochures– web site - both logos

Risks

• Reputation for quality service influenced by 3rd party

• Extensive maintenance• Continuation?

What is CISTI?

• Comprehensive STM information source• Mandate as the “national science library”

and Canada’s largest S & T publisher– began in 1924

• Serves an international client base– Document delivery services – Current awareness services– NRC Research Press publications

What is CISTI? (cont’d)

• Just in time vs Just in case– TAT < 24hr– No off-site storage / Closed stacks

• Reliable– High fill-rate– Copyright-cleared– Comprehensive collection

• One stop shop for non-STM

CISTI Experiences

• Link Supply Service– non-STM– expand CKJ

• NRC-like organizations– government science agencies– synergy

• CISTI replicas• CISTI clients - serial cancellations

Future Challenges

• Permissions & licensing for full-text access

• Integrate partner collections into:– variety of ordering methods– ILL management systems– portals– Circulation modules

Benefits

• Collection:– expansion– rationalization

• Resource utilization• Reputation enhancement• Portal from Client desk-top

– comprehensive collection

Collection (Own + Partner) +

Services =

Expanded Access To Clients

Partnerships bridge the gap

naomi.krym@nrc.ca

+1 613-993-9248 (direct line)

+1 613-952-8244 fax

http://www.nrc.ca/cisti

Thank You!