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Partnering in a Global Organization
ASQ CQSDI – March 27, 2007Scott Jones
Agenda
Overview of Elbit Systems Ltd.– Global Organization– United States Organization– Key Products
Global Challenges– Security– Language & Culture– Time & Geography
ESG CQLG– Technical Synergy– Building Relationships
Elbit Systems Limited (ESL)
South America
AEL
Europe
UELU.K.
ESL-AITAustria
Kinetics
Cyclone
Israel
El op
Elisra
SpecialSpecial SecuritySecurity
AgreementAgreement
USA
Common Program – Interfaces map
ESLESL
MFG DSGN
KollsmanKollsman
DSGN MFG
EFWEFW
DSGN MFG
El-OpEl-Op
MFG DSGN
IEIIEI
Service
Elbit Systems of America (ESA)
Warner Robins, Georgia Helicopter HMDMaintenance and Support
Warner Robins, Georgia Helicopter HMDMaintenance and Support
1,300 Employees1,300 Employees
Vision Systems International -50%San Jose, CAHelmet Mounted Systems
Vision Systems International -50%San Jose, CAHelmet Mounted Systems
Merrimack, NHE/O Systems
Merrimack, NHE/O Systems
Washington, D.C. Governmental Affairs
Washington, D.C. Governmental Affairs
RTL Inc. (Kinetics)Boca Raton, FloridaCombat Vehicle Products
RTL Inc. (Kinetics)Boca Raton, FloridaCombat Vehicle Products
Talladega, AlabamaMaintenance andLogistic Support
Talladega, AlabamaMaintenance andLogistic SupportFort Worth, Texas
Defense Electronics (600 employees)
Fort Worth, TexasDefense Electronics (600 employees)
Defense Solution on Key Weapon Systems
F-16 Lockheed Martin
V-22 Boeing
MLRS Lockheed Martin
Bradley A3
BAE
F-18 Boeing
AH-64 Apache Boeing
ARHBell Helicopter
AH-1W Cobra USMC
A-10LM Owego
F-35 Lockheed Martin
Helmet Mounted Systems
Digital Maps &Display Systems
Weapon SystemsManagement
Thermal Imaging Systems
Avionic Support & Sustainment
Multi RoleComputers
Commercial Aircraft Systems
Lasers & Optics Systems
ESA Core Technologies
Global Challenges
Security
Time & Geography
Language & Culture
Lost in Translation
Decrease with the ship.
Rats giving up a boat of descent.
Does not sing until obese madame.
It abrades the inferior part of the keg.
These figures of speech were translated by computer to another language, then back into English. What were the original figures of speech?
Go down with the ship.
Scraping the bottom of the barrel.
It’s not over until the fat lady sings.
Rats deserting a sinking ship.
Brainteasers, Mind Benders, Games, Word Searches, Puzzlers, Mazes & More Calendar, Workman Publishing, 2007
נשיםא
שאינם
מאמיּנים
בניסים
אינם
מציאותיים
לישא טגיןּנומ
Language Barriers
Not always word for word
Idiomatic expressions
Cultural overtones
One who does not believe in
miracles is not realistic
Ashley Montagu
Idioms & Culture
Good Old Boys
Grinder
Moon Pie
Frappe
Elbit Systems Group CQLG
Corporate Quality Leaders Group Mission To support and bring to completion, corporate initiatives
chosen to improve processes, quality, and customer
satisfaction.
•Leadership
•Technical synergy
•Building Relationships
Kollsman, Merrimack, NH – September 2006
Technical Synergy
Common Standards: – AS 9100, ISO 9001:2000, et al.– Common set of Customer Satisfaction metrics
Corporate Quality Objectives Collaboration on Joint ProgramsBest Practices
– Sharing of processes– Benchmarking
IT Systems CompatibilityAnnual Quality Review with the CEO
Building Relationships
Semiannual meetings – host company rotates– Familiarization with host company– Focus on customers’ new requirements– Visits to World Class companies for Benchmarking– Social events to promote close personal relationships
Visits to customersVisits to other Elbit companies
– Shared audit teams
Teleconferences
Solutions to the Global Challenges
Security– Comply with security regulations– Remember security is a 2-way street
Geography & Time Zones– Consider your partner’s schedule– Get on a plane – there’s no time like face time
Language & Culture– Use common standards and processes– Establish personal relationships– Talk face to face, until you understand– Telephone or videoconference– Don’t rely on email!
