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Getting Started with User Guide Pathways to Rural & Remote Orientation Training

PaRROT - User Guide - Queensland Health · Please note: If working outside Queensland Health, please contact the PaRROT team administrator - [email protected] (Refer

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Page 1: PaRROT - User Guide - Queensland Health · Please note: If working outside Queensland Health, please contact the PaRROT team administrator - parrot_contact@health.qld.gov.au (Refer

Getting Started with

User Guide

Pathways to Rural & Remote

Orientation Training

Page 2: PaRROT - User Guide - Queensland Health · Please note: If working outside Queensland Health, please contact the PaRROT team administrator - parrot_contact@health.qld.gov.au (Refer

Introduction _________________________________________________________________________ 1

Welcome to the Pathways to Rural and Remote Orientation and Training (PaRROT) program. _______________ 1

Access ______________________________________________________________________________ 2

New User ___________________________________________________________________________ 2

Login – Non Queensland Health Users ____________________________________________________________ 2

To gain access to the PaRROT Training Program, please contact the PaRROT team via email with the following details: _____________________________________________________________________________________ 2

Login – Queensland Health Users ________________________________________________________ 3

Orientation Training _____________________________________________________________ 6

Induction Training _______________________________________________________________ 7

Professional Development Training - Child Health Check ________________________________ 8

Professional Development Training - Adult Health Check ________________________________ 9

PD3214 – Cognition and Recall _____________________________________________________ 9

Learning Plans ______________________________________________________________________ 11

Administration Officers _______________________________________________________________ 11

Health Professionals _________________________________________________________________ 11

How to enroll _______________________________________________________________________ 12

Commence Training __________________________________________________________________ 16

Introduction to PaRROT ______________________________________________________________ 17

ELearning Sessions______________________________________________________________ 18

Session Enrolment ___________________________________________________________________ 18

Introduction ________________________________________________________________________ 20

ELearning Modules __________________________________________________________________ 21

Pre-Session Quiz ____________________________________________________________________ 22

Getting Started with PaRROT v3_3

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ELearning Module ___________________________________________________________________ 23

ELearning Module Environment ________________________________________________________ 24

Below is an outline of the eLearning environment. _________________________________________________ 24

Module Completion __________________________________________________________________ 26

Exiting eLearning Module _____________________________________________________________ 27

Learning Activity ____________________________________________________________________ 28

Quiz examples ______________________________________________________________________ 29

Post-Session Quiz ____________________________________________________________________________ 33

Certificate of Completion _____________________________________________________________________ 33

Self-paced and interactive printable manuals are for those learners who prefer not to do online learning and/or users of text readers. These manuals can be accessed via the PaRROT website homepage - http://www.health.qld.gov.au/parrot/ or through the PaRROT flexible learning site http://ilearn.health.qld.gov.au ____________________________________________________ 35

Trouble Shooting ____________________________________________________________________ 36

Technical Specifications ______________________________________________________________ 36

Computer System ___________________________________________________________________________ 36

Mobile Devices ______________________________________________________________________________ 36

Accessing __________________________________________________________________________________ 36

General Browser Requirement _________________________________________________________ 37

Contact Us _________________________________________________________________________ 38

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Introduction

Welcome to the Pathways to Rural and Remote Orientation and Training (PaRROT) program.

Rural and remote health has a great deal to offer and you are invited to learn more about improving the health of the community in which you will be working.

The PaRROT eLearning site has been developed to provide orientation and training about your role, working with health care providers in the team, resources, and how to prevent and manage chronic disease using a primary health care approach. Working in primary health care and rural and remote health is both rewarding and challenging. We hope the experience is valuable for your professional and personal growth and that you find this resource useful.

PaRROT offers flexible modes of delivery including:

Online – self-directed learning Workshop - facilitator training provided by PaRROT eManual - completion at own pace Workbook - completion at own pace Podcast - for use with personal audio devices DVD – self-directed learning (internet access required) Text Reader - for visually impaired users

PaRROT also has a Learning Community Discussion Forum, which is a place for you to communicate with others and make general comments, queries and view announcements.

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Access

The PaRROT program is located on the Queensland Health internet site at www.health.qld.gov.au/parrot Here you have access to the PaRROT training courses, Introduction, (formerly known as “Orientation”), Orientation, (formerly known as “Induction”) and Professional Development, Your Learning Community Discussion forum and the PaRROT framework documentation.

An iLearning@QHealth login is required to access the entire PaRROT training course modules and the Your Learning Community Discussion forum.

iLearning@QHealth is a Queensland Health flexible education and training portal, which has been designed to allow all Queensland Health staff access to flexible learning opportunities. The PaRROT training program can be accessed from both work and at home, 24-hours a day, 7-days a week. Non Queensland Health staff can gain access by contacting the PaRROT team on [email protected].

New User

Login – Non Queensland Health Users

To gain access to the PaRROT Training Program, please contact the PaRROT team via email with the following details:

Username Password Title First Name Surname Email address City/town Country Occupation Organisation Courses interested in

PaRROT Team contact details:

Mary King, PaRROT Program Manager Ph: (07) 4226 3009 Email: [email protected]

Emma Broe, PaRROT Multimedia Officer Ph: (07) 4226 3039 Email: [email protected]

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Login – Queensland Health Users

1. Click on the New User Login link on the PaRROT website.

2. You will then be redirected to the Queensland Health flexible education and training website iLearning@QHealth.

3. Read the instructions Is this your first time here? Then click on the Create new account button.

4. Complete the online form then click on the “Create my new account” button. A confirmation email will be sent to your email address.

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5. Please note: If working outside Queensland Health, please contact the PaRROT team administrator - [email protected] (Refer Login – Non Queensland Health Users)

6. Confirmation email – You must confirm your new account by clicking on the web link provided in your confirmation email.

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Click on the “Courses” button to commence training.

7. Select PaRROT – Rural and Remote Orientation and Training to commence your PaRROT training.

8. Click on the relevant training course (e.g. Orientation, Induction or Professional Development) to commence your training.

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Please note: All PaRROT training course sessions are accessible through the PaRROT website. Using Mozilla Firefox, visit www.health.qld.gov.au/parrot once you have received your iLearn login.

Orientation Training OR101 - Introduction

• Introduction to PaRROT

OR102 - Chronic Disease

• Introduction to Chronic Disease • Queensland Strategy for Chronic Disease • Chronic Disease Strategy - Rural and Remote

OR103 - Clinical Support

• Evidence Based Guidelines • Clinical Information System • Primary Health Information

Systems

OR104 - Medicare

• Medicare - Rural and Remote MBS • Medicare - COAG • Medicare - PBS

OR105 - Self Care

• Looking after yourself • Working as a team

OR106 - Cultural Considerations

• Multicultural Health • Working in Aboriginal and Torres Strait Islander

Communities

OR107 - Safety and Quality

• Patient Safety

OR108 - Primary Health Care

• Aboriginal and Torres Strait Islander Health • Comprehensive Primary Health Care • Selective Primary Health Care

OR109 - Screening

• Introduction to Health Checks

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Induction Training IN201 - The Health Team

• Scope of Practice • Credentialing Part 1 • Credentialing Part 2

IN202 - Clinical Support

• Chronic Disease Guidelines • Primary Clinical Care Manual • Primary Health Information System • I-Stats

IN203 - Cultural Considerations

• Cultural Awareness • Cross Cultural Interaction • Cultural Safety

IN204 - Safety and Quality (Part 1)

• CQI in Primary Health Care

IN205 - Safety and Quality (Part 2)

• Pathology Packaging • Vaccine Management

IN206 - Safety and Quality (Part 3)

• Emergency Retrieval Flow Charts

IN207 - Population Health (Part 1)

• Defining Population Health • Immunisation Program • Sexual Health

IN208 - Population Health (Part 2)

• Men's Health • Women's Health • Child Safety

IN209 - Primary Health Care

• Engaging Communities • Ottawa Charter • Social Determinants of Health • Alma-Ata

IN210 - Brief Intervention

• Introduction to Brief Intervention • Programs

IN211 - Chronic Disease Management

• Introduction to Self-Management • Self-Management Programs • Pathways to Health Fee

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Professional Development Training - Child Health Check PD3101 - Child Health Check Introduction

• Background • Primary Health Care • Screening • Screening Tool

PD3102 - Child Health Check Core

• Maternal History • Birth Information • Current Measurements • General Appearance

PD3103 - Skin

• Introduction • Rashes • Infections

PD3104 - Development

• Developmental Milestones • Reflexes

PD3105 - Ears and Hearing

• Introduction • Otoscopy • Tympanometry • Audiometry

PD3106 - Eyes and Vision

• Introduction • Eye Checks • Abnormal Findings

PD3107 - Oral Health

• Introduction • Screening Part 1 • Screening Part 2 • Prevention

PH3108 - Nutrition

• Introduction • Anaemia • Food • Growth

PD3109 - Social and Emotional Well Being

• Introduction • 0-4 • 5-14

PD3110 - Child Safety

• Harm • Assessment • Reporting

PD3111 - Injury Prevention

• Home • Water • Outdoor • Motor Vehicle • Burns

PD3112 - ATODS

• Introduction • Screening • Foetal Alcohol Syndrome • FASD Prevention and Management

PD3113 - ARF/RHD

• Acute Rheumatic Fever • Rheumatic Heart Disease

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Professional Development Training - Adult Health Check PD3201 - Adult Health Check Introduction

• Background • Primary Health Care • Screening

PD3202 - Screening

• Screening Tool Part 1 • Screening Tool Part 2 • Current Measurements

PD3203 - Skin

• Introduction • Screening

PD3204 – Ears and Hearing

• Introduction • Otoscopy • Tympanometry • Audiometry

PD3205 – Eyes and Vision

• Introduction • Eyes Checks • Abnormal Findings

PD3206 – Women’s Health

• Introduction • Screening

PD3207 – Men’s Health

• Introduction • Screening

PH3208 - Pathology

• Introduction • Screening

PD3209 – Oral Health

• Introduction • Screening Part 1 • Screening Part 2 • Prevention

PD3210 - Nutrition

• Introduction • Anaemia • Food

PD3211 – Physical Activity

• Introduction • Screening

PD3212 - ATODS

• Introduction • Screening

PD3213 – Functional Capacity and Safety

• Introduction • Screening

PD3214 – Cognition and Recall

• Introduction • Screening

PD3215 – Social and Emotional Wellbeing

• Introduction • Screening

PD3216 – Remote Practice

• Introduction • Workshop

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Breadcrumb navigation helps users find their way around a website. Its purpose is to reduce the number of actions a website user needs to take and indicators visually where the user is within a website. They are usually at the top left hand corner of a website.

For example:

Your Learning Discussion Forum is a place for you to communicate with others and make general comments, queries and view announcements. Once enrolled you can add a new discussion topic or join in to other discussions/topics that are of interest to you.

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Learning Plans

Learning plans have been developed to assist you in your learning journey by suggesting pathways for your professional stream.

Administration Officers Health Professionals

Orientation Induction Professional Development

Orientation Induction Professional Development

Orientation Learning Plan

Induction Learning Plan

Child Health Check Learning Plan

Growing Strong Learning Plan

Sexual Health Learning Plan

Mental Health Learning Plan

Perinatal & Infant Mental Health Learning Plan

Orientation Learning Plan

Induction Learning Plan

Child Health Check Learning Plan Part 1

Child Health Check Learning Plan Part 2

Growing Strong Learning Plan

Sexual Health Learning Plan

Mental Health Learning Plan

Perinatal & Infant Mental Health Learning Plan

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How to enrol

All learners are required to create a profile for each PaRROT training course prior to commencement. Please note: By creating a profile, you will be provided with an ACCESS KEY. Your access key is used to enrol in each training session and is case sensitive so MUST be entered in UPPER CASE.

1. Click on the Create Profile button within the relevant training course.

2. Select Yes to commence.

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3. Select the PaRROT Profile link to create your profile.

4. Select “Attempt quiz now” to commence.

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5. Please note: You have only 1 attempt at this quiz.

6. Once you have completed the enrolment quiz click Submit all and finish

7. Click OK to continue

8. NOTE: YOU WILL NOW HAVE YOUR ACCESS KEY CODE IN THE FEEDBACK SECTION. WRITE THIS CODE DOWN FOR FUTURE REFERENCE.

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9. Select Finish review to continue.

10. Once you have completed the quiz you will be provided with your access key in the Overall feedback. Please write your access key down for future reference as you will need this key for all the training modules for that particular course. Select the Continue button to return to the enrolment quiz course.

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Commence Training

1. Select Start Here to commence your training.

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Introduction to PaRROT

1. OR101 – Introduction to Parrot is the first eLearning training session for the PaRROT Program. By now you would have:

• Received your enrolment key (Access key) • Download your learning plan • Familiarised yourself with your learning environment

If you have not completed all these steps please do so now.

2. Click on OR101 – Introduction to PaRROT to commence your training.

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ELearning Sessions

Session Enrolment

Prior to commencing any PaRROT training sessions, you are required to enter an enrolment key (access key). Please refer to the Enrolment section (pg 6) of this manual for further details on how to achieve this.

Once you have your enrolment key, enter it into the field provided and press Enroll me in this course button.

Please note: The enrolment key is case sensitive and needs to be entered in UPPER CASE.

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There are six (6) sections within the eLearning session.

• Introduction: Introduction Learning Objectives Session Overview References

• eLearning Modules: Pre-Session Quiz eLearning Modules Learning Activities Session Quiz Post-Session Quiz Certificate

• Participant Manuals – Interactive and printable versions • Video and Interactive PDF Formats – Interactive PDFs and various video formats have

been developed for learners who do not have access to a flash player. • Podcasts – audio files of the eLearning modules for the auditory learner. • Contact Us

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Introduction

The introduction gives you an outline of the topic and your learning outcomes. It also includes an overview of the full session and all references used within the eLearning modules.

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ELearning Modules

There are five (5) steps to complete within the eLearning Module. You CAN NOT move onto the next topic or receive your certificate until you have completed all relevant requirements.

Image 1 below demonstrates that you can only commence by completing the Pre-Session Quiz, whilst the other elements are grayed out. Once you have completed the Pre-Session Quiz the eLearning Modules will become accessible and there will be a tick next to the Pre-Session Quiz to indicate that it has been completed (Image 2).

Image 1 Image 2

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Pre-Session Quiz

1. To commence click on the Pre-Session Quiz under the eLearning Module and the following message will appear.

Click on the Attempt quiz now button to commence quiz.

2. A pop-up message will appear informing you the number of attempts allowed for this quiz. Click OK to proceed.

3. Once you have completed the quiz click Submit all and finish button.

You can also click Save without submitting if you need to leave your work station and come back to it later. It does not close the quiz.

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4. Once submitted the following message will be display. Click OK to continue.

5. The message below will appear – select Continue to commence your eLearning module.

ELearning Module

ELearning modules are animated presentations with audio. Once you have completed the Pre-Session Quiz you will have access to all of the eLearning modules within the training session.

1. To access click on the relevant eLearning module.

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2. Click Enter to commence.

Please note: The eLearning modules are flash files (.swf), which need to be pre-loaded prior to commencing. The speed in which this will be done depends on your location and internet connection.

ELearning Module Environment

Below is an outline of the eLearning environment.

Table of Contents

Control Bar Play and Pause Rewind

Back and Forward

Fast forward

Audio on/off

Exit – for DVD only

Close Caption – Displays text

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Close Caption (cc) Example

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Module Completion

At the end of each eLearning module it is important to ensure that all of the slides have been viewed. Image 3 below shows that two (2) slides have been missed (no green tick). You will not be able to move onto the learning activity (pg 22), which is the next step within the relevant eLearning module, until all slides have been viewed and/or completed as shown in image 4.

Simply click on the slide that has not been viewed and proceed through the presentation. You should then receive a green tick once the slide has fully played through.

Image 3 Image 4

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Exiting eLearning Module

Once you have completed the eLearning module, click on the Exit activity at the top right hand corner of your screen. This will return you to the PaRROT training session.

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Learning Activity

1. Once the eLearning module has been completed a tick will be placed to indicate this process has been successfully completed and the learning activity will be activated.

2. Click on the eLearning module then select Attempt quiz now button.

3. The following message will appear highlighting how many attempts you are limited to and giving you the option to proceed with the new attempt or cancel.

One attempt:

Two attempts:

Select the OK button to proceed.

Completed indicator Learning Activity

activated

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Quiz examples

Below are some examples of the interactive quizzes used in the PaRROT training program.

Match answers

Short answer

True / False

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Multiple Choice

Once you have completed your quiz select the Submit all and finish button.

The following message will appear. Select OK to continue.

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A review of your first attempt will be displayed. Click the Finish review button to continue.

If your quiz has two or more attempts available the following message will appear. Select Re-attempt Quiz if you wish to try again else selection the course code on the Breadcrumb Navigation menu (pg12) to take you back to the training session if you are happy with your results.

Breadcrumb Navigation Menu

Re-attempt quiz

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Below is an example of a second attempt completed.

Once you have completed all attempts a summary of all your attempts will be displayed.

Selection Continue to proceed to the next eLearning module.

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Post-Session Quiz

The Post-Session Quiz is to measure how well we met your learning outcomes from the training session. It is separate from the session quiz. This quiz is matched against the Pre-Session Quiz. Please refer to the Pre-Session Quiz section (pg 12) within this manual.

Certificate of Completion

1. Once all the eLearning modules, learning activities and quizzes have been completed, you will have access to your session certificate. This is indicated by ticks on the right hand side.

2. Select the certificate link then click Get your certificate button as shown below.

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Your Certificate of Completion will open in a separate window as a secured PDF file. It is also emailed directly to you. The certificate contains: your name; the course session title; course modules; date received and credited hours.

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Participant Manuals

Self-paced and interactive printable manuals are for those learners who prefer not to do online learning and/or users of text readers. These manuals can be accessed via the PaRROT website homepage - http://www.health.qld.gov.au/parrot/ or through the PaRROT flexible learning site http://ilearn.health.qld.gov.au

To receive your certificate you will need to receive you pre and post surveys and session quiz. Simply email your saved and completed manual back to [email protected]

Please follow the steps below on how to save and email your completed manual.

Instructions:

Step 1:Download the PaRROT eManual and commence training.

Step 2:Save the completed manual to a relevant file/folder by click on the save icon

Step 3: Email the saved manual back to [email protected]

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Trouble Shooting

Technical Specifications

Computer System

PC Macintosh • Windows 98/2000/XP or later • Pentium Class – 200 MHZ or faster

processor • 32MB or RAM minimum (64MB RAM is

preferred) • 28.8kbps (or faster) modem • Sound card • Video card • Speakers

• MacOS9.0 or later • Power PC processor • 32MB or RAM minimum (64MB RAM is

preferred) • 28.8kbps (or faster) modem • Speakers

Mobile Devices

Apple Smart Phones and Tablets iPod Touch

iPhone

iPad

Operating Systems:

• Android • Symbian • RIM • Microsoft • Bada

Accessing

PaRROT can be accessed from home and work – you will need an Internet Service provider (ISP). An ISP is a company that provides you with access to the Internet. PaRROT interactions are conducted entirely on the Internet so an ISP is required to gain access.

Network users: check with your network administrator to ensure you have full access to PaRROT services. You will also need an email address. Queensland Health network users have full access to PaRROT.

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General Browser Requirement

In order to proceed through the courses, you will need to access via Mozilla Firefox.

Required Plug-Ins

Windows Media Player

Adobe Acrobat Reader

Adobe Acrobat is required to view some of the documents in the courseware, mainly selected readings.

Other Possible Required Plug-Ins

Apple QuickTime

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Contact Us

Mary King, PaRROT Program Manager

Ph: (07) 4226 3009

Email: [email protected]

Emma Broe, PaRROT Multimedia Officer

Ph: (07) 4226 3039

Email: [email protected]

Location:

Office of Rural and Remote Health

Level 6, 5b Sheridan Street, Cairns Qld 4870, Australia

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