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Overview of Discussion
Background
Parking Enforcement Programs – Other Jurisdictions
Parking Enforcement Assessment - Herndon
Technology Applications
January 5, 2016
Parking Enforcement – Other Jurisdictions
Fairfax County
18 full-time parking enforcement officers
Salary - $36, 581-$59,586 per year
Assigned to the Police Department’s Traffic Division
Revenue collected pays the salaries
• (6-10 tickets per day, per officer for program to pay for itself)
3-5 week training program
No time-restricted parking to enforce
Work Monday - Friday
January 5, 2016
Parking Enforcement – Other Jurisdictions
Fairfax City
Two parking enforcement officers (one full time, one part time)
Preparing to implement new pay scale in line with Fairfax County’s
Assigned to Police Department’s Traffic Section
Revenue collected pays for program costs
Training is 8 weeks in classroom and field
Work Monday - Friday
January 5, 2016
Parking Enforcement – Other Jurisdictions
Leesburg Two part-time parking enforcement officers
• (preparing to hire 2 more part-time)
Salary in line with that of Fairfax County
Assigned to the Finance Department
Revenue collected pays for the salaries
Training is conducted by the Leesburg Police Dept. (only 4 hours for both classroom and field work)
Work day time hours
Monitor parking garage, 48 meters, and other parking violations in Town
January 5, 2016
Parking Enforcement Assessment- Herndon
Needs assessment conducted by Fairfax County Parking Enforcement– 173 violations observed over two different days, 5-hour period
Majority for expired or missing tags/inspections
Parking complaints up – citations down
2014 – 250 calls and 1,730 citations
2015 – 302 calls and 1,261 citations
Revenue collected averaged over past 5 years = $78,300/yr.
January 5, 2016
Parking Enforcement Assessment- Herndon
Salary for part-time officer at 29 hours per week = $29, 957
Vehicle Costs = $22,000 (Ford Focus and markings)
Other = $4,080 (Handheld E-Citation device and uniforms)
Total Cost = $53,037
* Vehicle, technology and uniforms not an annual cost
January 5, 2016
Legal Authority
January 5, 2016
State Code 46.2 permits the Town to
Employ a parking enforcement officer
Designate a responsible department
Provide equipment for enforcement of parking violations (meters, handheld scanners, kiosks, etc.)
§ 46.2-1220. Parking, stopping, and standing regulations in counties, cities, or towns; parking meters; presumption as to violation of ordinances; penalty.
The governing body of any county, city, or town may by ordinance provide for the regulation of
parking, stopping, and standing of vehicles within its limits, including, but not limited to, the
regulation of any vehicle blocking access to and preventing use of curb ramps, fire hydrants, and
mailboxes on public or private property. Such ordinances may also include the installation and
maintenance of parking meters. The ordinance may require the deposit of a coin of a prescribed
denomination, determine the length of time a vehicle may be parked, and designate a department,
official, or employee of the local government to administer the provisions of the ordinance. The
ordinance may delegate to that department, official, or employee the authority to make and
enforce any additional regulations concerning parking that may be required, including, but not
limited to, penalties for violations, deadlines for the payment of fines, and late payment penalties
for fines not paid when due.
Technology Applications
Mobile Handheld E-Citation Devices
Electronic Tire Chalking (iChalk)
Parking Stations/Kiosks
iMeter/ForCommerce
Mobile Ticketing and Records Mgmt. System
January 5, 2016
THE UNPRECEDENTED MOBILE
ENFORCEMENT SOLUTION
Meet the N5Scan – The next generation of mobile
enforcement devices designed specifically for
demanding environments. The N5Scan is the only
ultra-rugged, all-in-one mobile handheld that allows
you to input vehicle information, scan barcodes,
capture violation images, upload ticket data, and
print a weatherproof ticket all from the same device.
The N5Scan truly is the best-in-class mobility choice
for parking, permitting, and code enforcement.
11
Integrated 3”
thermal printer
13 MP Camera,
4128 x 3096 pixels
with HD video &
image recording
Hot Swappable
Battery
Polyvinyl Cutter
with Stainless
Steel Blade
Adjustable
Hand Strap
Charge and sync
your N5Scan
with a Desktop or
Vehicle Mounted
Cradle with extra
battery charger
12
THE PROBLEM: HANDWRITTEN TICKET • Paper tickets and envelopes are expensive
• Manual process for officers and administrators = increased errors (in fact 1 in 7 issued tickets has an error)
• No proof = lost revenue
• Reporting with a paper system is difficult and often inaccurate
THE GOAL of our Solution
• Increase revenue
• Decrease cost
• Decrease disputes and court dismissals
• Increase officer safety + efficiency
• Significantly improve productivity
13
THE SOLUTION UPsafety has developed a unique system for issuing parking
tickets, combining mobile computing with a cloud based Record
Management System.
Our solution:
• Streamlines/improves the ticketing
process
• Eliminates transcription errors
• Requires no servers or IT costs
• Improves the creation of
customizable reports
• Reduces ticket cost to
4¢ per ticket
• Eliminates the need for envelopes
and expensive carbon copy tickets
• Tracks productivity of enforcement
officers
• Creates a secure online area for easy
payment for your patrons
• Reduces the burden of the
back office
• Export data function that
interfaces with all record
management systems (RMS)
14
15
The Handwritten Ticket The UPsafety Ticket
Illegible handwriting
Per ticket cost $1.00+
No photo
No GPS location
No time and date stamp
Expensive Transcriptions
• Concise, easy
to read text
• Per ticket
cost $.04
• Time, date &
GPS location
• Photo printed
on ticket
• Polyvinyl
(will survive
all weather)
THE PROCESS • All vehicle, violation, and payment data
is available to view
• All images that were taken can be viewed at full size
• Time, date, ticket number and GPS
location is superimposed on the images
• You can also review recorded audio evidence
• Reset late fee button and append notes to the ticket record after issuance
• And owner information is auto-populated in the case of repeat offenders
• Tickets are searchable by any and all information uploaded to the Cloud (ex. License plate number, state, vehicle make, owner name, ID#, etc.)
17
Mobile Automatic License Plate Recognition
Mobile ALPR increases officer efficiency by creating a more streamlined process when verifying permitted vehicles or when checking vehicle status for those using pay-by-license plate kiosks or pay-by-phone solutions.
All ToCite vehicle checks are performed instantaneously for that license plate including scofflaw, permits, escalating fines, exclusion list, iMeter, etc.
Accuracy confidence percentage (0-100%) is clearly displayed; the displayed license plate numbers are highly visible and can be reviewed by an officer prior to taking any action.
Mobile Automatic License Plate Recognition (ALPR) allows an
officer to take a picture of the vehicle’s license plate which then
conveniently inserts the license plate characters into the software.
18
iChalk
• Two click process (take an image and save)
• No chalk, no physical contact with the vehicle
“Chalk as you walk” process = no liability
• Photo proof of the violation
• GPS Assisted-displays only the vehicles that are in
close proximity
• Officers are then alerted of vehicle violation status
• Option LP#, space #, and valve stem data capture
• Real time Google Maps™ view of iChalked vehicles
iChalk allows for “Chalk-free" Electronic
Tire Chalking. iChalk aids officers in
performing the task of timing vehicle
stays without the use of notepads,
bending, or physically contacting the
vehicle or the sidewalk.
19
Purchase desired Time
Take the Receipt and place in on your car
dashboard
Enforcement – Manual – city agent needs to
inspect each car for compliance
Integrates easily with cell phone payment and
vehicle sensors
Modes of Operation
Add time from any of the meters or mobile
application
No need for patron to return to vehicle with receipt
Convenient enforcement – all space data at your
fingertips
All paid and unpaid spaces on any wireless enabled
handheld
Enforcement – manually using a handheld or Machine–
Integrated with various enforcement solutions
Integrates easily with cell phone payment and vehicle
sensors
Modes of Operation
Add time from any of the meters via terminal or
mobile phone
No need for patron to return to vehicle with
receipt
Convenient enforcement – all Space/Plate data at
your fingertips
Automated using vehicle enabled cameras
All paid/unpaid Space/Plates data are on any
wireless enabled handheld
Integrates easily with cell phone payment and
vehicle sensors
Modes of Operation
iMeter
• Automatically refreshes data for the most accurate information
• Filters results to view only vehicles which have paid for parking or
vehicles which have time limits that have recently expired
• Searches for a vehicle using a specific Space Number or License
Plate Number
• Issues tickets with auto population of relevant ticket data
• Real-time check for extended parking time before completing the
issue ticket process
• Partnered with industry leading Kiosk vendors and Pay to Park
mobile applications
iMeter provides enforcement officers a real-time view of
those vehicles which have paid for parking using Kiosks
and Pay to Park Solutions. The mobile device will alert
users of areas to target based on the number of expired
or soon-to-be expired vehicles.
27
ForCommerce ForCommerce, the UPsafety e-Commerce
solution, is the quickest and easiest path to
expedited revenue return:
• Customized e-Commerce web pages
• Fast and easy integration with your organization’s
web site
• ForCommerce enables patrons to view all ticket
data and images taken
• Allows for safe and secure payment as well as
optional ticket disputes
• Greatly reduces in-person and mailed
payments One client reduced in-person
payments by 70%!
• Eliminates need to interact with a separate credit
card gateway provider and payment processor
• Automated daily reconciliation reports
• ACH remittance
• Convenience fee charged directly to patron
not to you
28
ToCite® Mobile is the most powerful Mobile Ticketing and Records Management System on the market. Our solution is ready to issue and manage citations right out of the box; without the use of IT services or lengthy training. • Scofflaw Automatic Notification for repeat
offenders or unpaid tickets
• Capture violation with up to 3 photos
• Print the first photo on the ticket
• Officer’s electronic signature prints on the ticket
• Location Based (GPS) reverse geocoding Technology
• Auto-fill intelligent fields for efficient issuance
• iChalk® Ultra-fast timed parking management
• iPermit® Pre-printed and on-the-spot permits
• No per ticket fees
• Subscription/Lease versus Outright Purchase
• Easy to use e-Commerce site for instant payments
• Automatic Reporting and Notifications
• Escalating violation fines
• Boot & Tow
• Permit Validation via barcode scanning
Affordable Elective Features
THE SOLUTION
29
CityLine Reports Reports are configurable by Tariff Group,
Machines, Time Period, and Groups/Zones
All reports can exported to PDF or Excel
Sample Reports
Total Revenue
Revenue Per Machine
Single Payment
Duration
Live Monitoring
Notification History
Machine Status
Open Action
Credit Card
Credit Card Refund