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Parent Champions – who we are and what we do Family and Childcare Trust – the new name for Daycare Trust and Familiy & Parenting Institute Parent volunteers providing peer-to-peer childcare information

Parent Champions Who We Are and What We Do · Parent Champions – who we are and what we do Family and Childcare Trust –the new name for Daycare Trust and Familiy & Parenting …

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Parent Champions – who weare and what we do

Family and Childcare Trust – the new name for Daycare Trust and Familiy & Parenting Institute

Parent volunteers providing peer-to-peerchildcare information

Parent Champions for Childcare are parents who havepositive experiences of using childcare and/or supportingtheir child’s early learning, who act as advocates and peeradvisers to other parents in their community.

At every stage of their children’s lives, there is one sourceof information that parents rely on most – other parents.And when it comes to deciding whether or not to sendyour child to nursery, or choosing a childcare place, thedirect experience of other parents is a powerful source.This is the thinking behind Parent Champions, a DaycareTrust initiative that started in 2007 with pilot schemes in 3London boroughs, which tested whether parents withgood experiences of childcare can act as advocates intheir communities and influence the choice of otherparents they may not have previously known. Since thatpilot phase, with the support of government funding,Daycare Trust has delivered a number of projects aroundthe country working in partnership with local authoritiesand local community organisations.

Parent Champions usually work closely with the localFamily Information Service or children’s centres and the

objective of a scheme is to engage parents, provideaccurate information and encourage an increase inparticipation in early learning activities and take-up ofchildcare and children’s services. Parent Championsvolunteer for an average of five hours per week and eachproject run has an ideal target of recruiting six–eightParent Champions. The costs of running a scheme willdepend on the incentives offered to the ParentChampions, the number of volunteers, the resources theyare given and the costs of the delivery organisation, forinstance, staff salary and overheads.

From 2011–2013 Daycare Trust delivered pathfinderParent Champions schemes and a National Network ofParent Champions projects across the country. It is fromthis phase of the project that the case studies included inthis booklet have been developed.

The case studies represent a cross section of thevolunteers involved in both past and current projects andfrom a range of backgrounds.

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting Institute

Above: David from Bradford, see page 7

The Parent Championsscheme has beendeveloped by DaycareTrust. Following ourmerger with Family &Parenting Institute, we willcontinue to deliver ParentChampions under our newname, the Family andChildcare Trust.

We are most grateful to theDepartment for Educationwhose continued supportand funding has enabledthe development of ParentChampions.

Fadhila was chosen by Westminster local authority tobecome a Parent Champion due to her links to the Arabicspeaking community near where she lives in London.Fadhila, originally from Syria, has only been living in theUK for 2 years and has an 18-month-old daughter.

When her daughter was four-months-old, Fadhila’s healthvisitor advised her to visit the local children’s centres inthe area. It was through the children’s centres that sheheard about English classes and later the ParentChampions project. Whilst at the children’s centre,Fadhila became involved with translating someinformation into Arabic and through that work she wasable to build relationships with the staff at the centre,who she got to know quite well. This helped in hersubsequent Parent Champion role. Being relatively new tothe area, and also with English as an additional language,it took a little time for Fadhila to build up her contacts andconfidence.

“The first week was very hard, since it wasnew, and I was not fluent in English, but thesecond week I felt more comfortable, and thenit became very easy.”

As well as going to the local children’s centres, Fadhilaalso spoke to Arabic speaking parents at colleges, at thelibrary, near local shops and even when she was on theunderground. She also selected one local children’scentre and took the centre’s timetable into thesurrounding streets to explain to passing families aboutwhat was available there – “many of the local familiesthought you had to pay for all the activities”. She also tookinformation into local schools and talked with the familiesof the children attending.

Building on her previous translation work with children’scentres, Fadhila helped translate some of the local FamilyInformation Service leaflets into Arabic and was also ableto sit down with some Arabic speaking parents to gothrough non translated materials, ensuring that parents,

who did not haveEnglish as a firstlanguage,understood whatwas written.

Fadhila receivedgood support fromWestminsterFamily InformationService (FIS) andknew she couldcontact themwhenever shecame acrosssomething shewasn’t sure about. She also linked with the children’scentre outreach workers. The FIS noticed a definite rise inenquiries from the Arabic speaking community, a result ofFadhila’s contact with families in the area.

Before coming to the UK, Fadhila had been a journalist inSyria and had some volunteering experience with theSyrian Women’s Union, helping refugees in Baghdad. HerParent Champion role had been her first work experiencein England. She has found being a Parent Championtransforming – her confidence has grown, she has madesome friends locally, and now feels much more part ofthe community. She has also begun to study childcare atcollege and applied to volunteer at a children’s centre.

Fadhila’s story – Westminster Parent Champion

“I feel very happy now, and know I can findhelp for people. I feel part of thiscommunity and my life has meaning now.Before I was scared to start work and leavemy daughter with other people, but now Iknow I can do some work and still take careof her.”

1Parent Champions – who we are and what we do 3

The Westminster Parent Champions project ran for 6months in 2012. The project was managed through theWestminster Family Information Service (FIS) andcoordinated by the FIS Manager, Janese Samuels(pictured right with Parent Champion Fadhila, left).

The project focused on target groups of disadvantagedfamilies in three localities and sought to engage parents oflooked after two-year-olds in an aim to reduce child povertyand inform families about the free entitlement. ThreeParent Champions were recruited for the project and werelinked to three children’s centres in the borough, throughwhich they would be supervised. In practice the ParentChampions tended to link more closely with Janese andthe FIS and built up a close working and trusting personalrelationship, which Janese feels is key to any schemesucceeding. All three of the Parent Champions were Arabicspeakers and as a result, the Westminster project endedup particularly targeting Arabic speaking families.

Prior to the project beginning, Janese made contact withall relevant partners in the authority, including children’scentres and schools, in the maintained and private,voluntary and independent sector, family centres, librariesand locality managers to make sure they were aware ofthe Parent Champions work and to get them on board.

Recruitment started off slowly; there was little responseinitially to adverts that were circulated to children’scentres and through local networks. The deadline wasextended and recruitment was more successful - sixparents applied and three of those were felt to have theappropriate skills and experience and were selected asParent Champions. The target was to recruit sixvolunteers, but it was agreed to be far more beneficial totake on those who were known to be very capable ofdoing the role. By chance the project ended up with oneParent Champion per locality, which was ideal.

The Parent Champions were given Oyster cards, loanedmobile phones and given top ups and monthly incentives,

which were provided through their supervision sessions.The monthly incentives were particularly valued by theParent Champions.

Training was provided in short sessions over threeseparate days, which was seen as beneficial, as itenabled the Parent Champions to digest information andcome up with questions that added value to the training.Training included basic childcare information, how toengage with parents and confidence building, using roleplay situations to work through different examples. Thetraining was co-delivered by a Daycare Trust consultantand by Janese and so included information from the FISperspective, which worked well.

“An important lesson that came out of thetraining was that you don’t need to get tooinvolved with individual stories you comeacross and you do not have to try and solveeveryone’s problems – just help guide them torelevant services.“

The Parent Champions had different reasons for wantingto take on the role, including gaining relevant workexperience, improving their English, building confidenceand improving communication skills, overcoming isolation

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting Institute

The Westminster Parent Champions project 2

and making friends, and becoming more involved in theircommunity and society in general. All three ParentChampions felt that they had achieved these goals by theend of the project.

Janese has kept in contact with the Parent Championsand tries to include them in other FIS work. Since theproject ended the Parent Champions have been involvedin other Daycare Trust work, including speakingengagements at events, talking about their volunteeringexperience. One of the Parent Champions has recentlybeen accepted for a post working in a nursery anddirectly attributes this to the experience she gainedthrough working on the project. She was always quiteclear that she was interested in getting paid employment,so the experience has been particularly beneficial for her.Also, through the knowledge gathered during the project,one Parent Champion successfully gained a free two-year-old place for her child and two were able to accessfunding for adult education.

If doing the project again, Janese says that she wouldensure that sufficient local authority staff time would beavailable from the start.

“You need to keep it centralised rather thanbeing managed through a number ofchildren’s centres and this would help to keepthings joined up and would also help withmonitoring.”

It was a challenge for Janese to both coordinate theproject and deal with the resulting increase in calls to theFamily Information Service.

Janese has greatly enjoyed working with the ParentChampions and with the link now made she is sure thatWestminster will continue to keep in close contact withthe parents, and their reach into their communities.

Parent Champions – who we are and what we do 5

Parents at the Lambeth ParentChampion project (see page 14)

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting

When I went to my first volunteer meeting, I was not sure what to

expect. I knew that I had some spare time and that I would like to help

in the community. After attending the first meeting I thought abo

ut it for

the weekend and decided I would like to become involved with Parent

Champions.

After the second meeting it sounded exciting. At first I was a little

nervous about the role, but as soon as I

started telling people what I

was doing and how I could help them it became easier each time. I

signposted a variety of people in different

directions. One of my first

ladies had never been to the children’s cen

tre after a bad experience, but I

assured her our centre was friendly and welcoming and I even offere

d to

accompany her on her first visit. This lady now

attends on regular basis

and has signed up for some courses.

I also attended a course with a lady who was shy and found it h

ard to

join in with people she didn’t know. I accompanied her and just g

ave her

the confidence she needed - she now wants to know when the next one

is! I love knowing I have helped someone.

The local school is very supportive and a

llows me to talk to people in the

playground and even offered me their family room after school one da

y a

week. I found most people just wanted to pick their children up, so I am

going to try a different approach.

It is nice knowing that after speaking to a person/family we have made a

difference to them by helping or just chatting and I find no

w they come

back for more advice. I attended a volunteer event at

the local pastoral

centre but they were looking for people to volunteer and un

fortunately I

just didn’t have the time to give. But they ha

ve asked me to go back and

talk about my volunteering at some point .

I now volunteer at my local children’s centre two days a week in the

reception, which I love and I can also do some Parent Champion work

here. I have been lucky enough to sign up

for a NVQ in Business and even

luckier that I’m getting support with my childcare. It is a nice feeling to

be SHARON and not just MUM.

Sharon

Sharon’s experience – a letter from aParent Champion in Hampshire

Sharon is a ParentChampion from theHavant Parent Championsproject. The volunteersthere are working withfathers and young parentsand are extending the useof the two-year-old offer.

3

David found out about the Parent Champion schemethrough a support worker at his local children’s centre,where he had previously received support for his son whohas special needs. He had already been helping out witha dads’ group there and wanted to be able to help otherparents get the kind of information that he had been ableto get. His motivation for becoming a Parent Championwas a combination of wanting to support other parentsand transferring his knowledge of local services andwanting to improve and strengthen his CV and improvehis future chances of employment.

As a Parent Champion, David chatted to parents in anumber of places, including at the local college, at thechildren’s centre and in the surrounding streets. Hecarried around cards from the Bradford FamilyInformation Service, which people could fill in and sendoff if they wanted further information. He also regularlyset up stalls in different places, including at the children’scentre, with information for parents.

One of the main strengths of David’s work as a ParentChampion was the connections he created betweenorganisations and the way he actively promoted a strongpartnership approach. He was able to link up agenciesthat did not currently have a professional relationship, aswell as informing local parents of these services.

“I found it easy to approach people – theywere part of my community, they knew me, Iknew them.”

Although David was relatively relaxed about chatting topeople in his community, he felt being a Parent Championboosted his communication skills and generally thought ithad provided him with valuable work experience, whichwas good to include on his CV. He was also able to learna lot more about the Bradford Family Information Servicefor his own needs.

“The volunteering gave me confidence. Youcan lose it when you have not really beendoing anything for a while. I had beenunemployed since January 2006, so gettingwork experience has been really important for me.”

David really enjoyed the experience and has since goneon to do a course in Health and Social Care and wants towork with young people with disabilities. He’s hopefulthat the combination of the work experience and thecourse would help a move into employment in the future.He was disappointed when the project finished, feelinghe had both more to learn and more to offer.

David was a Parent Champion in the Bradford ParentChampion Pathfinder project. The project lasted for sixmonths and targeted fathers, BME families, lone parentsand teenage parents. You can also hear David speakabout his experiences in our Parent Champions film,available on our website –www.daycaretrust.org/parentchampions.

David – a Bradford Parent Champion4

Parent Champions – who we are and what we do 7

With a background in music and dance, Sarah used towork part time for a company that runs music workshopsin children’s centres. Through that work, she realised shewas interested in working with families, and then foundout about the Parent Champion scheme.

Sarah has helped to get information to families about thefree two-year-old offer, one of the targets of the project inTrafford. She has found that although there are placesavailable, there are so many parents out there that arejust not finding out about them, and she feels thereneeds to be a lot more promotion. Having free placesavailable in some areas but not others has also added tothe confusion for some families. In her experience shefound that sometimes those in poorer areas assume theyare not entitled to anything and do not even try to find outabout places.

“I was shocked about the number of peoplewho did not know about the funding. AsParent Champions we have been definitelygetting into the right areas. The more affluentpeople know about all the fundingpossibilities. But those in more deprived areasdo not know about it.”

Sarah has been through a lot of challenges herself andhad personal experience of the benefits system, whichhas been very useful when chatting to other parents. Shehas met families at the local children’s centre stay andplay sessions, health visitor appointments, leisure centretoddler groups and the local Blind Society.

She helped a single mum, with a two-year-old boy, whowas unemployed and still very affected by a past still-birth which meant she couldn’t let her little boy out of hersight. Aside from the free place for her son, Sarah wasable to tell her about counselling and other supportavailable locally.

“She seemed very alone and in an awfulsituation, and not confident to say ‘I needhelp’.”

Sarah had experience of using the local FamilyInformation Service when she was looking for childcarefor her own child, but she hadn’t realised the range ofsupport they could give to families.

Through her Parent Champion role, she now has a betterunderstanding of how the different services work and ofhow they connect with each other.

“I can understand why a lot of people don’tknow about their FIS – it is like a ‘hiddenservice’.”

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting Institute

Sarah’s experience of volunteering in Trafford5

Becoming a Parent Champion has been life changing forSarah, and through the role she has found the careerdirection she would like to take, into family support andoutreach. She has just completed her Early Years Diplomaand is now studying towards an Open University BADegree in Child and Youth Studies. She has given up herpart-time work for the music workshop company and isnow looking for entry-level jobs in children’s centres.

Sarah feels she is now even more passionate about herdaughter’s education and sees how crucial the earlyyears are. She sees many families who don’t understandthe importance of play and childcare sessions and justthink everything will be fine and that their child will beginto learn formally when they start school. Sarah recentlydid some part-time work as a teaching assistant, and alsoin a special school for children with major behaviouraldifficulties. Although she was shocked by the problemsfacing some of the children, she enjoyed the challengeand the chance to make a difference.

“This was down to the outreach that I haddone, my degree studies and my personality.”

Ideally she would like to get part-time work since shewould love to continue volunteering too, and especiallylikes the idea of mentoring others. She is currentlybringing up a child, working and studying all at the sametime, and has even found time to help with campaigningand giving out leaflets about the planned closure of somelocal children’s centres.

Being a Parent Champion has been a great experience forher. She says the main thing she has learnt is that, “youcan change things”.

Parent Champions – who we are and what we do 9

Najma was chosen to be a Parent Champion to help theBirmingham Family Information Service particularly link upwith parents of disabled children. She was alreadyinvolved with ‘Parents Views Count’, a voluntaryorganisation led by parents of children and young peoplewith disabilities, as a parent volunteer and when she sawthe notice about Parent Champions she immediately puther name forward. She knew there were a lot of familieswho did not know about services available and wanted tohelp them get information.

Najma already had experience of running a parentsupport group at her child’s special school and she hadgood links to the local community. As well as talking toparents in schools, she also chats with families insupermarkets and in the local park.

“Being Asian myself and speaking Urdu andPunjabi, I target the Asian communities. I giveout information and explain what I do.Knowing I’m a parent, they let their guarddown, relax and often happily offer theirtelephone number for getting back to.”

She feels being a parent, having a sense of humour andjoking about things is crucial for putting people at theirease.

Some parents that she made contact with were reluctantto talk to her at first: “some even have fears that the localauthorities might take their children away if they talk aboutany problems they are having”.

Najma keeps small packs of information in her bag andalways has them handy if parents need them.

One parent she came across had an autistic child who hadbeen excluded from school, leaving her to struggle with

two other children. With goodsupport from the BirminghamFamily Information Service,Najma was able to help theparent get the relevantinformation, which resulted inthe child being able to returnto school.

She hands out what they call‘The purple book’, which lists local facilities and activities.Families who have found out about childcare have toldher how grateful they are for having something to helptheir children develop, and also give themselves a break.

Being a Parent Champion has enabled Najma to furtherincrease her knowledge about information for families,and she feels she has definitely become more confident.

On recommending the Parent Champion role to otherparents, Najma advises:

“You need to know what you are talking about,and do as much research as possible. Whentalking to parents it’s important to make themrelaxed and not make them feel intimidated ifit sounds like you know everything. You needto find a balance. You need to work together.”

She feels that Parent Champions are really valuablebecause parents like to speak to other parents – they feelcomfortable talking to a ‘middle person’ – someone whois a parent but can help link families up to localinformation and services.

“I really believe that knowledge is power”.

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting Institute

Najma’s experience of being a ParentChampion in Birmingham6

Anne Marie was chosen by Vauxhall Children’s Centre inLiverpool to be a Parent Champion, to help them reachfamilies who are eligible for the free 15 hour nurseryplaces, as part of a pilot. She has 4 of her own children,aged from 5 to 19-years-old, and liked the idea of beingable to help local parents, through the project.

Along with the other Parent Champions, she has beenable to reach lots of families who were unaware of thefree two-year old offer and fill places in the local nurserieswith eligible children. She chats with parents in schools,clinics, children’s centre groups and shopping centres.Families often face a number of difficulties, so the ParentChampions have had intensive training so that they canfeel confident in supporting them.

“We have been really well accepted and hadimmense support from the children’s centreand outside agencies.”

Anne Marie has particularly enjoyed the fact that she isbased in the children’s centre, so she can see the familiesfrom the point of her telling them about the free two-year-old places, through to the children arriving in the nursery,and the families receiving wider support.

“We see the family right the way through – weget to see the results of our contact withfamilies.”

She feels that the project has been really successful,although there have been challenges. One challenge shehighlighted is dealing with disappointed families, whocome to the children’s centre after word has spreadabout the two-year-old places expecting a place for theirchild, only to find that by then the eligibility has changed.

Even though she has been targeting families for the two-year-old places, Anne Marie has often also been able to

inform and referfamilies who werenot aware of theirthree-year-oldentitlement, to thelocal FamilyInformation Service.

Anne Marie wasunemployedbefore becoming aParent Champion.She has reallyenjoyed having thechance to meet somany families, andlearn so much,through her roleand feels she has been able to enhance her interpersonalskills, including being able to empathise with families.

She feels that the skills and confidence that she hasgained since becoming a Parent Champion will beimportant when looking for employment in future.

She would love to continue being a Parent Champion andfeels that the programme has been invaluable in the localcommunity – “everywhere should have them!”. She hasdiscovered a really good sense of community andchanged her opinion of the area. “It is really important tobe able to talk to people, so that they open up to you. Youshould relax; although it can be a bit scary at thebeginning, it gets easier.”

“The families you work with, the people thatyou meet – they need Parent Champions.”

Parent Champions – who we are and what we do 11

Parent Champions in Liverpool7

Robina lives inSlough with herfive children, theyoungest beingfive-years-old,who has recentlystarted school.She moved toSlough fromOldham and aftersome years there,Robina became asingle parent.During this timeshe had nosupport and hadto find out aboutbenefits and

other ways to help support her family, which she foundvery difficult at first.

As time went by she began to volunteer with AgeConcern, offering advice and support to people whoneeded it. She took a break from volunteering to spendtime with her youngest daughter, but as her daughter gotolder she found she had more free time on her hands andfelt that she wanted to spend some of this time returningto voluntary work. She contacted a local supportorganisation that helps families, particularly those notaccessing services, with advice, training and information.She helped families complete various forms and offeredgeneral advice on a range of matters. In September 2012she became a Parent Champion volunteer, which felt likea natural progression from the volunteering she had beendoing already.

“I feel that parents do not have all theinformation they need about the type ofbenefits, courses and childcare that isavailable – I wanted to see what I could do tohelp other people.”

Robina spends time chatting with parents, helping themfind out information and making sure they know wherethey can get information themselves. The ParentChampions in Slough go to a variety of places includinglibraries, swimming pools, schools, nurseries, children’scentres, mosques, parks, a refugee support centre, toddlerand play groups, and even a bowling alley! She particularlyenjoyed attending a ‘Slough Talks in Any Language’ event,which encouraged parents to be proud of their homelanguage. During the event, children across Slough wereread stories in 58 different languages and Robina read inEnglish to a group of children in a shopping centre.

“I am really enjoying my role as a ParentChampion. I hope to be able to continuehelping people in the future.”

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting Institute

Two Parent Champions in Slough – Hasiba and Robina8

Hasiba lives in the Manor Park area of Slough, with herthree children, the youngest of which is eight-years-old.All her children have attended local schools. She movedto Slough from Pakistan in 2003 with her partner, but hassince become a single parent.

She was keen to do something to help other people andcompleted a Community Champion course. She helpedpeople in the community with form filling and generaladvice. Realising that so many people were not aware ofthe opportunities that were open to them, she welcomedand applied for the role a Parent Champion. Through herrole she has seen first hand that there are lots of familiesthat do not know about childcare or the activities that areavailable for them locally. She remarks “schoolinformation is often put into school bags and thrownaway before parents even look at it!”

Hasiba has found that sometimes people are nervouswhen dealing with someone from the local authority andwon’t talk to them – “they worry that they might get intotrouble about their benefits or some other matter.” She can see the obvious benefits of families being able tospeak to someone like her, a Parent Champion, who is notan official and can understand their situation.

“As a parent I know that parents are morecomfortable talking to other parents.”

In Hasiba’s area there are mainly Asian people and anAsian culture – where some husbands and in-laws maynot allow their wife or daughter-in-law to go anywhereapart from taking children and to and from school. “I am afamiliar face at the school. The people are relaxed and willoften talk freely to me”.

Hasiba feels that her volunteering has allowed her to feelmuch more relaxed about chatting to people. She enjoystalking to as many people as she can and feels veryconfident in being able to help people who need support.

“In the future I want to continue working withpeople, and enjoying life.”

Parent Champions – who we are and what we do 13

Lambeth is one of the newest members of the ParentChampions National Network, with a project starting inJanuary 2013. As part of a Department for Educationpilot, Lambeth is using the Parent Champion model toreach families in the Coldharbour Ward, who are eligiblefor the free two-year-old childcare places. Due to the highlevels of deprivation this is a majority of the children –around 146. The ward includes three main housingestates and has a high percentage of worklesshouseholds and lone parents, as well as a higher thanaverage number of vulnerable children. The approach tothe delivery of early learning for two-year-olds in the wardwill be co-produced through the development of aninnovative Parent Champions programme to ensure thatthe diverse needs of the community are met.

The ten Parent Champions recruited for the project havebeen specifically chosen for their communication skills,knowledge of the area and diversity, coming from a rangeof backgrounds including Caribbean, Eritrean, NorthAfrican, Polish, Portuguese and Sierra Leoneon.

Daycare Trust has been able to provide materials and atrainer for the induction training of Parent Champions andLambeth have been able to enhance this with Parents,Early Years and Learning (PEAL) training, which focuseson how to involve parents and families in their children’searly learning and development.

There are two strong children’s centres which haveexcellent multi-agency health and family support services,in addition to some 2-year-old places. As well ascoordinating closely with these, the Parent Championsalso play a key role in linking up with the childcareproviders, especially due to their rapid expansion inresponse to the increasing two-year-old places in 2013and 2014.

The Family and Childcare Trust - the new name for Daycare Trust and Family & Parenting Institute

The Lambeth project 9

In 2012 Daycare Trust carried out a Social Return onInvestment assessment of 1 of its Parent Championsprojects, in order to prove the value of investing in such ascheme. The research found that every pound investedbrings in a return worth nearly £13.

Working on Parent Champions since 2007, Daycare Trusthas seen the many benefits of the scheme. However, itwas decided that it would be beneficial to have anindependent assessment of the benefits of the ParentChampions model to capture how much it is worth tosociety. In an era of tight budgets, Daycare Trust wantedto provide evidence that the Parent Champions model isan effective way of reaching parents and provides goodvalue for money. The Liverpool Parent Championsprototype project was assessed using the SROI process.

In addition to the learning and social benefits, a detailedanalysis of the SROI shows that investment in ParentChampions pays for itself many times over and benefitsnot only parents and children, but the taxpayer as well.

The final calculation from the project showed that thetotal benefit to society in money terms was £1,075,567 –a more than 12-fold return on the total original investmentof £84,092.

Further information about the SROI assessment can befound at: www.daycaretrust.org.uk/parentchampions,including a briefing and the full report.

Parent Champions – who we are and what we do 15

Social Return on investment (SROI)

If you would like further information aboutParent Champions or you are interested instarting a scheme in your area and joiningthe National Network, contact us on 020 79407515 to discuss your requirements. We cantailor the model to meet your specific localneeds and can give you an indication of thecosts involved.

You can also find information at:www.daycaretrust.org.uk/parentchampions.

About the Family and Childcare Trust

The Family and Childcare Trust is the new name forthe charity created from the merger of DaycareTrust and Family & Parenting Institute. Collectively,we have over 40 years' experience of policy andcampaigning on issues affecting families. Themerger reflects our intention to build on thestrengths of both charities, by maintaining a focuson childcare within a broader context of otherpressures facing families. Our new name will befollowed by development of a new look website andbrand later this year.

The Family and Childcare Trust aims to relieve thepressures on family life through three main areas ofwork:

Insight – carrying out research to understand familylife and childcare.

Influence – campaigning for change in policy andbusiness to make life easier for families withchildren.

Information and innovation – providing informationand advice to parents and finding innovative waysof supporting families.

Parent Champions for Childcare started in 2007 withpilot projects in 3 London boroughs. Daycare Trusthas developed the model to reach parents who aremissing out on information about childcare andearly learning services, because they do not knowwhere to find information and are not engaged withlocal services or networks. The recent phase of

Parent Champions, which ended in March 2013,was funded by the Department for Education andfurther developed the Parent Champions modelwith the delivery of 6 pathfinder schemes and thedevelopment of a National Network of ParentChampions schemes across England.

The Family and Childcare Trust has secured fundingto develop the Parent Champions model into thenext phase, Parent Champions Plus, which focuseson developing delivery through children’s centresand building the National Network.

April 2013

The Family and Childcare Trust2nd Floor, The Bridge, 81 Southwark Bridge RoadLondon SE1 0NQ

Tel: 0845 872 6260 Fax: 020 7940 7515

The Family and Childcare Trust is a registeredcharity no.1077444 and a company limited byguarantee, registered company number: 3753345.VAT registered: 833 0243 65

All rights reserved. © Daycare Trust 2013