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Building Successful and Sustainable Webcasts and User Groups Amanda Anderson Marketing Manager, Epicom

Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

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Planning online events and user groups is all about ratios (registrants vs. attendees, interaction vs. presentation, value-driven content vs. the pitch). Amanda Anderson, Epicom’s Marketing Manager, shows how she and her team grew Epicom’s online webcast registration by 900% using Pardot. In this slideshow, learn tips for increasing attendance, narrowing your topics for niche markets, and engaging attendees during your webcasts and user groups. Also, see how using Pardot’s webinar connector helped streamline the registration and follow-up process.

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Page 1: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Building Successful and Sustainable Webcasts and User Groups

Amanda Anderson Marketing Manager, Epicom

Page 2: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

The Epicom Team

Page 3: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

The Problem?

Page 4: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

User Groups

Page 5: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups
Page 6: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Decline In Membership

Page 7: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups
Page 8: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Revamping the User Group

Page 9: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups
Page 10: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

0  

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May-­‐11   Aug.  -­‐  2011  

Attended  Online  Attended  

Page 11: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

What Do Your Attendees Want?

Page 12: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups
Page 13: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Webcast Promotion

Page 14: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

“You Are Not Alone”

Page 15: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

0%  

5%  

10%  

15%  

20%  

25%  

30%  

35%  

Average  Email   September  Email  

Open  Rate  

Click  Through  Rate  (CTR)  

Number  of  Direct  Replies  40  

Replies  

Subject Lines Really Do Matter

Page 16: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Content Matters More Than Length

Page 17: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Be Real In Your Promotion & Webcast

Page 18: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Interaction

Page 19: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

SMS Text Messaging DEMO ������

Go to this URL and fill in the form: ���goo.gl/qABaB

Page 20: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Plan Ahead & For Everything

Page 21: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups
Page 22: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

The Difference is in the Details.

Page 23: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

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Dec-­‐11   Feb.  12   Mar-­‐12   May-­‐12   Jul-­‐12   Sep-­‐12  

Registered  

Attended  Average  Attendance  at  In-­‐Person  Events  Prior  to  Dec.  2012  

Page 24: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Simply Promote & Promote Simply.

Page 25: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Don’t Try To Do It All.

Page 26: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Be Real.

Page 27: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Promote Interaction.

Page 28: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

Be Prepared.

Page 29: Pardot Elevate 2012 - The Science Behind Successful & Sustainable Online Events & User Groups

[email protected] (512) 782-0007

www.epicom.com

Follow us on Twitter : @epicomcorp

Thank You!