Paul Alexander RossACII Chartered Insurer

Tel : 07803 229 632paulalexanderross@gmail.com

LinkedIn : paulrosscharteredinsurer

Profile A highly commercial and delivery focussed insurance professional with an established strong performance record and expertise in the financial services insurance sector.

A breadth of role experience has provided a foundation to communicate, present and work effectively with a wide range of people.

Key Skills Relationship management Team Management Business analysis and strategy Coaching/mentoring of individuals Knowledge sharing Value Creation

Personal Commitment Team building and leadership Strong analytical and numeric

skills Structured, logical problem solver Strong decision maker

Career Experience

Head of Trading 2012 - 2016Scotland, Northern Ireland & Perth National Trading CentreAviva

Scope and Scale

Directly controlled and lead the Intermediary Business Trading activity, c160 fte, in designated geographical territories through all Broker Segments.

Responsible for c£120m GWP and achievement of Plan Premium and Profit returns and achieved annual year on year growth.

Key Achievements:

Delivered the strategic development of Commercial General Insurance through all Broker segments.

Built and developed relationships with designated brokers and was instrumental in the significant profitable growth and development of key accounts.

Actively promoted and implemented Aviva’s Commercial Underwriting strategy across all Broker Segments and delivered required returns.

Generated new an innovative opportunities in intermediary markets eg Premier proposition which provided the platform for profitable growth.

Managed and optimised the Regions direct cost base of plus £5m to maximise business return.

Ensured that all Underwriting and Group Risk compliance procedures were in place and operating effectively across all Trading functions which resulted in optimal audit reports.

Directly influenced and obtained commitment from all levels of staff to positively influence and support long-term relationships delivering enhanced positive broker sentiment.

Acted as a role model for strong performance and leadership principles and actively promoted this through coaching senior staff (direct reports) delivering incremental improvements in individuals’ performances and built and developed high performing teams.

Extensive market knowledge / intelligence and became frequent point of reference for colleagues and the wider market.

Sponsored, led and actively promoted central and local change initiatives including the Business Lead role for new IT strategic commercial insurance trading platform (Guidewire) with best Regional performance statistics.

Paul Alexander Ross

Account Director, Santander 2008 - 2012Aviva Key Achievements:

Following organisational redesign appointed by Aviva Executive to manage key strategic partnership with Santander for Household and all Creditor product portfolio of c£230m GWP per annum. Key influencer in moving relationship from a contentious position to an extremely positive one.

In 2009/10 led the successful 2011-2014 renewal negotiations following competitive market tender exercise by Santander.

Delivered GWP and COR targets. Managed partner negotiations in 2008/9 to deliver extended contracting terms and duration to

existing arrangements. Successfully managed transition of Santander’s strategic IT platform, Partenon, for FNOL

services from Capita to Aviva. Managed both direct and virtual team to ensure delivery against key strategic goals at the

same time as developing and building their skill base and individual capabilities.

Head of Commercial – Customer Services 2006- 2008Norwich Union Key Achievements:

Responsible for managing commercial opportunities and risks associated with all aspects of RAC B2B activity.

Led a team engaged with negotiations on legacy RAC legal Services Panel disputes. This resulted in our reaching final settlements which delivered highly material savings.

Delivered Contract Compliance target for all RAC CP contracts and ensured compliant process were embedded within RAC Bid team.

Engaged in largest of RAC renewal bids and led contract negotiations and ensured this was signed prior to go live.

Head of Motor Partnerships (relocated from Perth to Norwich) 2003- 2006Norwich UnionKey Achievements:

Developed, maintained and managed in-depth, multi level complex GI motor relationships with strategic motor manufacturer partners circa - £100m GWP pa.

Led the creation and implementation of tender process to win Daimler Chrysler motor portfolio and ongoing management of scheme produced circa 20% year on year incremental and profitable GWP growth.

Delivered expert point of reference in responding to new business tenders that secured new and profitable business for Partnerships.

Successfully managed key strategic partner, Ford, from legacy platform to new IT strategic platform.

Head of Business Development – Partnerships 2001-2003Norwich Union Key Achievements:

Co led with Head of Strategy the development and implementation of a sector based partnership strategy.

Built and delivered new business team strategic vision and pipeline of new business opportunities that were instrumental in creating and delivering significant new business opportunities for NUI.

Managed a team responsible for delivery of several new business relationships with “Blue Chip” financial services providers in the UK.

Worked with Partnerships Proposition team to develop multi product Retail Sector offering. Led the contract win team for major UK Retailer ‘Asda’ which delivered £75m incremental

GWP within three year timeframe.Sales Development Manager 1998 - 2001

Paul Alexander Ross

CGUKey achievements: Led the “pitches” and ITT responses on all partnership opportunities. Successfully negotiated terms with targeted new business partners. Advised and worked with internal business units to develop products to meet partner’s needs.

Career History pre 1998Account Manager – Major Accounts 1995 - 1998 General Accident

Account Manager – Financial Risks 1993 -1995General Accident

Senior Underwriter - Schemes 1991 - 1993General Accident

Marketing Planning Manager 1989 - 1991General Accident

Operation Officer – Overseas Division 1987 - 1989General Accident

Senior Evaluation Officer – Overseas Division 1985 –1987General Accident

Travel Insurance Underwriter – Personal Accident Division 1983 –1985General Accident

Qualifications Associate of the Chartered Insurance Institute (by examination) Chartered Insurance Practitioner following the continuous professional development

programme. Certificate in Managing Markets – Henley Management College All business governance modules up to date e.g. Financial Crime, Business Ethics

Code, Data Protection Act and Health & Safety.

Paul Alexander Ross