Parcel Endorsement Options and Shipper Paid Forwarding 8/05/08

Parcel Endorsement Options and Shipper Paid Forwarding

8/05/08

13.7% of all Americans move each year

41.1 million individual / family Change-of-Address (COA) filings

19.3% of all businesses move each year

2.3 million business COA filings

146+ million delivery points in USPS® database

1.8 million new addresses are added each year

America Is Growing & On the Move

Undeliverable Parcels Forward Return Waste

No Address Corrections Corrections on Changes of Address (COA)

only Corrections on all Undeliverable-as-

Addressed (UAA)

Address Correction Methods/Content

PS Form 3547 ACS™ electronic record Correction affixed to returned piece

New address information Reason for nondelivery

Mailer’s Decisions The mailer must decide:

If my mail cannot be delivered as addressed, how do I want the mailpiece treated?

If my mailpiece cannot be delivered, do I want the address correction? Do I want the reason for nondelivery?

If I want the new address or nondelivery reason, how do I want to receive it?

How much do I want to pay for undeliverable pieces?

Mailpiece Disposition What do I want done with the mail?

Forward where possible, return the rest? Dispose of all UAA? Dispose of all UAA that cannot be

forwarded? Return everything?

Address Corrections

Do I want a hardcopy notice? Do I want electronic notices, but only of

forwarding information? Do I want a hardcopy if electronic

cannot be produced?

Express Mail®

Forward with separate address correction, return with correction affixed (ASR1)

Return all pieces with correction affixed (RSR)

Forward (no correction) or return with correction affixed (FSR)

All corrections manual only

First-Class™/Priority Mail®

Forward with separate address correction, return with correction affixed (ASR1)

Dispose of all pieces, separate correction provided (CSR1) (Priority – perishable only)


Return all pieces with correction affixed, except forward temporary (TRSR)


First-Class™/Priority Mail®

Forward with separate address correction, return with correction affixed, electronic correction in all cases (ASR2)

Dispose of all pieces, separate correction provided (CSR1) (Priority – perishable only)

Forward with separate address correction, dispose all other undeliverables, electronic correction in all cases (CSR2)

Require ACS™ participation

Standard Mail®

Forward with separate address correction, return with correction affixed (ASR)

Dispose of all pieces, separate correction provided (CSR)



Standard Forwarding/Return Postage

Forwarding postage is not collected directly All mail pieces returned because they are

undeliverable and bear an ancillary service endorsement requesting forwarding pay the weighted fee on return (2.472 x appropriate First-Class™ or Priority Mail® rate).

Other requested returns charged at appropriate single-piece First-Class or Priority Mail rate or Bulk Parcel Return Service (BPRS) rate if applicable.

Standard Mail® BPRS Requires an annual fee Requires an Accounting fee Requires a minimum of 10,000 returned

pieces in 12 months Requires endorsement of Return or

Address Service Requested-BPRS Requires machinable classification Pays a flat rate for each return

Standard Mail® Shipper Paid Forwarding (SPF)

Requires Traditional ACS™ Requires the use of Address Service Requested or

Address Service Requested – BPRS ancillary service endorsement.

Allows mailer to be charged forwarding postage billed via ACS account. Each forwarded piece generates an address correction and a postage charge for the single piece rate.

Returned pieces are charged the single piece rate or BPRS rate as applicable, collected at return office.

Package Services

Bound Printed Matter Waste all pieces, no address

corrections (Unendorsed) Forward where possible, return

undeliverable with correction affixed (FSR)

Waste all pieces, separate address correction (CSR)

Package ServicesBound Printed Matter

Return all pieces with address correction affixed (RSR)

Forward all possible, separate address correction, return undeliverables with address correction affixed (ASR)

Shipper Paid Forwarding available

Library/Media Mail®

Forward locally free Forward non-locally postage due Returns at qualifying rate if marked Forward where possible, return



Library/Media Mail®

Return all pieces with address correction affixed (RSR)

Forward all possible, separate address correction, return undeliverables with address correction affixed (ASR)

Shipper Paid Forwarding

All other Package Services Forward locally free Forward non-locally postage due Returns at single-piece zone rate Forward where possible, return



All other Package Services Return all pieces with address

correction affixed (RSR) Forward all possible, separate

address correction, return undeliverables with address correction affixed (ASR)

Shipper paid forwarding may be available

Package Services Forwarding/Return Charges

Forwarded locally no charge Forwarded non-locally postage due Returns at single piece zone rate or

BPRS rate (if applicable) Shipper paid forwarding available for

qualifying pieces

Package Services Shipper Paid Forwarding

Requires Traditional ACS™ Requires the use of Address Service

Requested or Address Service Requested – BPRS ancillary service endorsement.

Allows mailer to be charged forwarding postage billed via ACS account. Each forwarded piece generates an address correction and a postage charge for the single piece rate.

Returned pieces are charged the single piece zone rate or BPRS rate as applicable

Traditional ACS™ The USPS® assigns the mailer a Participant

ID (PID) consisting of 7 alpha characters. The mailer completes a profile, choosing a

class and mailpiece treatment option for each Participant ID.

The mailer prints the Participant ID and optional keyline at the top of the address block.

The mailer prints the requested ancillary service endorsement on each piece.

Traditional ACS™ The Computerized Forwarding System

(CFS) uses the Participant ID and optional keyline, class and ancillary service endorsement typed into the system by a clerk – along with Change-of-Address records or reasons for nondelivery to determine the disposition of the mailpiece and produce ACS records.

ACS™ Record Content COA record contains the Move Effective

Date, move type (Family, Individual, Business), parsed name - from the COA, not the mailpiece, parsed old and new address.

Nixie record contains the Participant ID, the keyline, and the reason for nondelivery code.

New Address Quality Because ACS™ data comes directly from the

forwarding database, some percentage of those new addresses will not DPV® confirm. The information provided on the record is the information we use for forwarding.

COA data is corrected where possible through processes like LACSLink®, Address Element Correction (AEC), AEC II®, and the Electronic Unresolved Address Reporting System (eUARS).

Nondelivery Codes USPS® provides a reason for

nondelivery if the mail cannot be delivered or forwarded.

ACS™ reasons for nondelivery are a subset of the total. The others cannot be automated and must be provided manually.

Source of Nixie data Mail is determined to be undeliverable

only by the clerk, carrier, or postmaster at the address on the mail.

Each piece is marked with the reason for nondelivery and submitted to CFS for processing

Nixie data does not come from a database. It is determined on each individual mailpiece.

Nondelivery CodesAttempted—Not Known Delivery attempted, addressee not known at place of address.

Illegible Address not readable.

In Dispute Mail returned to sender by order of chief field counsel because of dispute about right to delivery of mail and cannot be determined which disputing party has better right to mail.

Insufficient Address Mail without number, street, box number, route number, or geographical section of city or city and state omitted and correct address not known.

No Mail Receptacle Addressee failed to provide a receptacle for receipt of mail.

No Such Number Addressed to nonexistent number and correct number not known.

No Such Office in State Addressed to nonexistent Post Office™ (X)

No Such Street Addressed to nonexistent street and correct street not known.

Not Deliverable as Addressed—Unable to Forward

Mail undeliverable at address given; no change-of-address order on file; forwarding order expired. (Q)

Outside Delivery Limits Addressed to location outside delivery limits of Post Office of address. Hold mail for out-of-bounds customers in general delivery for specified period unless addressee filed order.

Refused Addressee refused to accept mail or pay postage charges on it

Returned for Better Address

Mail of local origin incompletely addressed for distribution or delivery.

Temporarily Away Addressee temporarily away and period for holding mail expired (W)

Unclaimed Addressee abandoned or failed to call for mail.

Vacant House, apartment, office, or building not occupied. (Use only if mail addressed "Occupant.")

Undeliverable, but not a nixie ACS™ recordBox Closed—No Order Post office box closed for nonpayment of rent.

Deceased Used only when known that addressee is deceased and mail is not properly deliverable to another person. This endorsement must be made personally by delivery employee and under no circumstance may it be rubber-stamped. Mail addressed in care of another is marked to show which person is deceased.

Delivery Suspended to Commercial Mail Receiving Agency

Failure to comply

Moved, Left No Address Addressee moved and filed no change-of-address order.

Returned for Postage Mail without postage or indication that postage fell off.

Returned to Sender Due to Addressee's Violation of Postal False Representation and Lottery Law

Mail returned to sender under false representation order and lottery order.

Returned to Sender Due to Addressee's Violation of Postal False Representation Law

Mail returned to sender under false representation order.

Returned to Sender Due to Addressee's Violation of Postal Lottery Law

Mail returned to sender under lottery order

Undeliverable as Addressed, Missing PMB or # Sign

Failure to comply.

Temporarily Away Legitimate reason for non-delivery Two ways to receive:

Either the customer has a temporary change of address on file

The customer left mail on hold and did not return on schedule. Carrier/clerk not yet able to submit permanent database entry

ACS™ Account Approval (prior to mailing)

ACS mailers must submit samples to the ACS department for approval prior to account activation.

Samples are reviewed for correct use and placement of ancillary service endorsements the Participant ID and the keyline

Record Fulfillment Address corrections are compiled by

Participant ID and posted to RIBBS™ or mailed on CD.

Mailer chooses daily, biweekly, weekly, bimonthly, or monthly fulfillments.

Mailer logs into website manually or through a script or other automated process to collect data.

Record Delivery on RIBBS™ Access is provided via a login and

password by the customer account number, also known as a MEM number.

MEM number is an “umbrella” account number for billing purposes, under which PIDs can be grouped, by class.

Fulfillments and Shipping Notices

Each fulfillment data file is accompanied by a Shipping Notice file.

The file format is available in the ACS™ technical guides.

The Shipping Notice file provides the number and type of ACS records provided in the fulfillment file of the same date.

Monthly Billing

Each month, an invoice is sent to the PID/MID holder showing each fulfillment, the types of records fulfilled, and the amount due.

Invoices are payable 30 days net Statements are also provided.

For More Information Traditional ACS™, please read USPS® Pub

8a OneCode ACS®, please read USPS Pub 8b Both are available on RIBBS™ at

http://ribbs.usps.gov/files/ACS/ Check out our website http://ribbs.usps.gov/ Also be sure to read DMM® 507 for more

information on the treatment of UAA mail.

Thank you for your time and attention. I hope you found this presentation and discussion helpful.

Documents

Parcel Endorsement Options and Shipper Paid Forwarding 8/05/08