Papyrus Document Capture System 7 · ISIS Papyrus Product Information Papyrus Products • Papyrus Designer Package/Capture for Windows 2K/XP/2K3/VISTA/2K8/7 consisting of - Capture

ISISPAPYRUSTM

Contact

EuropeP: +43-2236-27551F: +43-2236-21081

AmericaP: 817-416-2345F: 817-416-1223

Asia PacificP: +65-6339-8719F: +65-6336-6933

[email protected]

Internet www.isis-papyrus.com

© 2012, ISIS Papyrus, replaces all previous documentation.

January 1st, 2012

ISIS Papyrus Product Information

Papyrus Document Capture System 7

Concept Outline

With the variety of documents daily entering a company and the need to quickly process and forward them to the right place, the development and operation of a capture system must be independent of document types, input hardware and operating system. Based on a carefully architectured ‘MIDDLE-WARE’ concept, ISIS has developed the most powerful document application development tools. Large banks, insurances companies, government organiza-tions, industry and service corporations such as direct marketing companies, all require the speed of development, the elimination of programming effort and the operating system and scanner independence, that is inherent in the Papyrus inbound Concept.

The Papyrus Document Capture concept provides an integrated corporate solution for powerful and efficient development, processing and management of inbound document systems.

manual processing

automated processing

Data Archiv & Export Export validated data as XML, CSV, TXT / TIFF, JPG, PDF �le

Papyrus Capture /Papyrus Objects

Scan-/File-/XML-/e-mail-

Receiver

Images toobject structure

FreeFormClassify

Classi�cation of document type FreeForm

RecognitionRecognixe index

data, header and invoices Validation

Batch/DetailCheck extracted

data with process rules Verification

ClientCorrection reco

results, document validation Supervisor

Special correction of documents

Scan


Papyrus Products• Papyrus Designer Package/Capture

for Windows 2K/XP/2K3/VISTA/2K8/7 consisting of - Capture Designer/FixForm - Capture Designer/Classify - Capture Designer/FreeForm®

• Graphical development of Document Capture Definitions.• Papyrus Collect Products for Windows 2K/XP/2K3/

VISTA/2K8/7 - Papyrus Scan Adapter - Papyrus Fax Adapter - Papyrus Adapter/email

• Integrated acquisition of paper and electronic documents.• Papyrus Server/FixForm for Windows 2K/XP/2K3/

VISTA/2K8/7• Recognition and Extraction of data out of highly

structured forms.• Papyrus Server/Classify for Windows 2K/XP/2K3/

VISTA/2K8/7• Categorizing of heterogeneous documents for automatic

forwarding.• Papyrus Server/FreeForm® for Windows 2K/XP/2K3/

VISTA/2K8/7

• Processing non structured documents by extracting logical data even from unknown positions.

• Papyrus Client/Capture for for Browser and Desktop (Papyrus EYE) MS IE, Mozilla

• The universal User Interface for all user interactions with the document capture system.

• Papyrus WebRepository provides basic architecture and totally object oriented infrastructure, including versioning, user control, workflow and integration

• Papyrus WebArchive on z/OS, Windows 2K/XP/2K3/VISTA/2K8/7, AIX, HP/Itanium and Sun Solaris for Internet document distribution and storage in TIFF, AFP, PDF and GIF with XML interface to archiving systems.

•

The Capture ApplicationsThe ISIS Papyrus Document Capture System manages the complete lifecycle from the development of each inbound application to scan and collect, to classify and extract, to completion and transfer to any business application. This includes the document layout and content recognition, document logic, validation interfaces and manual interaction mask design.

As all recognition engines are available during design time, it is guaranteed that the capture quality and results can be verified immediately. Supporting tools for higher volume benchmark-ing of automation and reject rates allow the best preparation before going live.

Due to a variety of experience based on hundreds of successful projects ISIS provides additionally pre-configured frameworks to start quickly with productive individual customizing. They include all necessary definitions for documents and datafields as well as prepared views for administration and workflow design.

These are:• Inbound Mailprocessing Framework • Offers a comfortable environment for both training and

testing a Capture System for incoming mail. • Capture Framework – Formsprocessing• The standard quick-to-setup configuration for forms of all

kinds and types including special processing operation.• Capture Framework – Invoice• Incoming freeform documents need more workflow steps

and usually an tighter integration to validation data.• Document Workplace• Wherever incoming documents must be manually split

or rearranged this Papyrus EYE based framework offers all necessary tools and functions.

• Campaign Management Framework• To process in the most professional way the returns from your

various marketing campaigns and to automatically generate answers on the basis of the data received from the customer is provided with this framework.

• Response Management Framework• Listening to your customers responses and reacting quickly

and individually, with highest quality standards and as auto-mated as possible, is made possible within this application.

Papyrus Document Capture System 7

Order InformationThe ISIS Papyrus Document Capture System consists of independent components. Even though these are completely integrated, most of them can be used standalone if required.

TrainingISIS offers a special in-house training service for its clients, the Papyrus Designer Capture Workshops. Please contact us for more details.

Papyrus Recognition ServerWindows 2K/XP/2K3/VISTA/2K8/7

PapyrusCollect

- Scan- Fax-E-mail

Windows 2K/XP/2K3/VISTA/2K8/7

PapyrusClient

/CaptureWindows

2K/XP/2K3/VISTA/2K8/7

Papyrus Designer Package CaptureWindows 2K/XP/2K3/VISTA/2K8/7

Classify ExtractFixForm

ExtractFreeForm®

Import

CompletionCorrectionClassificationSupervisionAdministration

ISISPAPYRUSTM

Contact

EuropeP: +43-2236-27551F: +43-2236-21081

AmericaP: 817-416-2345F: 817-416-1223

Asia PacificP: +65-6339-8719F: +65-6336-6933

[email protected]



January 1st, 2012


Papyrus Designer Package/Capture

Product Description

The Papyrus Designer Package/Capture is the convenient ISIS Designer toolkit family to define classification and data extraction set-ups for every type of documents. Essential features to speed up the customizing process include re-use of predefined parameter settings, teach-by-example wherever possible and self-explaining rules are as a matter of course. Papyrus Designer/FreeForm® is an extremely powerful software module to easily create definitions for automated data recognition of scanned or electronic but unsorted business documents with unknown structure and layout like invoices, lists etc.

Papyrus Designer/FixForm provides all necessary tools for speedy definition of data extraction parameters to process all kind of structured forms layouts.

Papyrus Designer/Classify supports a self-learning module for classification of documents that offers a broad range of possibilities for application in the field of automated sorting and distribution of electronic documents, fax and paper mail.

Unmatched power to define classification and data extraction on all types of documents.

Powerful tools for teach-by-example

Document & �eld structure

5 OCR/ICR engines

De�nition of parameters

Display of evaluation images

Immediate preview of extraction results


Benefits• Faster definition and testing of new

document types than any other product

• A special design-tool for each of the three basic document understanding requirements (Classification, Data extraction FixForm and FreeForm®)

• Ergonomic, self-explaining user shell – no programmer’s skills required

• Universal function Repository offers re-use of generated definitions wherever possible

• Analyze and statistic functionality (regression tests) included

Package Components• Papyrus Designer/FreeForm®• Papyrus Designer/FixForm • Papyrus Designer/Classify

Common FeaturesImage Pre-processingAll designers allow automatic or adjusted preparation of the image data for optimal recognition results:• Despeckle• Dilate• Erode• Line removal, Dirt removal• Punch hole removal• Automatic rotation• Binarize• Convert Color to gray• Deskew on border• Deskew on contentImage Recognition of anchor, bitmaps, lines, barcode, OMR, text: 5 OCR/ICR engines cover every recognition challenge, Character types easy selectableFlexible Post OCR Processing with filter patterns, space compression etc.

Designer/FreeForm®The “star” among the Capture Designers allows both document type based generation and generic definitions and layout-based region extraction. The combination of both results in shortest time definition effort with best results possible. • Generic Definition

- Rule based extraction - Maintainable rule system - Advantage: works on document

layouts never seen before

• Layout-based Definition - Learn-by-example - Template based, region orientated

data extraction - Optimization to specific attributes

of document types

Basic definition process structure:

• Define all document types that occur• Define the elements of interest on

each document type• Define for each data element:

- General attributes - Related anchors - Patterns that apply to the element - Condition (rules) that have to be

fulfilled• Test the definitions with various

documents• Compare the results with previous

generated “golden files” of intended extract data.

Various display support tools enable you to define new documents in minutes, not hours:• Display candidates for extraction• Show regions and coherences• Convenient tag tools.

Designer/FixFormPersistently designed on XML structure principles, the Papyrus IDEX designer pools more than a decade of experience with forms extraction.

The workspace contains all necessary parts• Image frame to display the example

document to be read out• Extraction tree with all defined data

elements and their accompanying parameters like zone or recognition type

• Attribute frame with detailed attributes of each selected element

• Processing result frame for immediate visualization of results.

Designer/ClassifyThe Designer/Classify is used to define the categories to be classified, the extraction of feature sets and the classification strategy.The Designer/Classify supports automation of several definition steps. It also enables the easy handling of sample data and supports test runs and result analysis. The Designer/Classify is fully integrated into Papyrus Objects.

Supported classification steps based on:

• Image attributes of the whole page or in certain regions

• Keywords at predefined positions or anywhere in the text

• Text phrases at predefined positions or anywhere in the text

• RulesThe Designer/Classify visualizes the automatically generated categorizing attributes and allows to• Modify parameters like the relevance

of keywords, classification threshold• Analyze the recognition, reject and

substitution rates and at which documents they occur

• Adapt classification method for special document types.

Before you start working with the Designer/Classify the required document categories have to be defined. With a number of sample documents (a few dozen) for each category the system is trained in order to learn the specific properties of each document class. New categories can also be added easily and conveniently while the system is in full operation.Continuous re-training as a seamless by-product to manual classification is possible.

Data formatsSupports a large number of file formats, Image (TIFF, JPG, PDF, AFP) and Text (DOS, ANSI, Unicode), Microsoft Office files.

Technical Prerequisites• Pentium IV or higher• 512 MB RAM (1 GB recommended)

Order InformationPapyrus Designer Package /Capture 7 for Windows 2K/XP/2K3/VISTA/2K8/7


MaintenanceThe Terms and Conditions for ISIS Software Products apply. Free service-period is 6 months after delivery. A maintenance agreement is offered optionally for updates and hotline.

Papyrus Designer Package/Capture

ISISPAPYRUSTM

Contact

EuropeP: +43-2236-27551F: +43-2236-21081

AmericaP: 817-416-2345F: 817-416-1223

Asia PacificP: +65-6339-8719F: +65-6336-6933

[email protected]



January 1st, 2012


Papyrus Client/Capture

Product Description

Papyrus Client/Capture is the Papyrus EYE based end-user interface for all kinds of user interactions within a document capture system. It enables the completion and correction of classification and extraction results with all display and validation support necessary:

• Uniform handling of scans, faxes and e-mails• Context aware edit fields for data entry• Interactive verification of recognized data• Image display of snippets or whole pages• Free message text and user hints• Masks for accessing all administrator and even designer functions.

Customized Document Workplace can handle expanded requirements for manual input processing such as rearranging the sequence of sheets or exchanging pages within documents.

Document pro-cessing interface for Capture Operator, Administrator and Designer


Benefits• Three ways to access the documents:

Portal–Browser, Terminal Server, Desktop

• Ergonomic screen designs• One user interface for all type of

documents• Customizable to your individual

needs without programming

Basic Functions• Display and view all types of

processed inbound documents• Image view with zooming and

scrolling• Handling of TIFF, multipage TIFF, JPG

and PDF• Selected view of image areas of

special interest• Color highlighting (variable) of

important regions• Highlighting of rejected or

suspicious characters• Freely definable mask for data

display• Checkboxes and dropdown lists for

the data fields• Tree lists of documents to allow

quick overview• Thumbnail preview• Freely customizable arrangement of

document list, data and images• PDF and AFP plug-in to view all kinds

of documents• Auto-formatting of text and image

according to available space• On-line validation with selection list

for values allowed

Capture Framework uses Client/CaptureFor rapid start-up ISIS designed all necessary views for the complete set of functionalities a successful Capture Project needs. This includes standard “work”-views for those who only complete or key-in data as well as for administrators:• Document view• Locations view• Maintenance view• Task view• Statistics viewEven the application designer can approach the whole system via the ISIS Portal within the browser:• Document and data field definition

view• Workflow view (Queues and Tasks)• Rules editor view

Document WorkplacePapyrus Client/Capture can be easily customized to act as an universal document workplace to manipulate image sequence and document affiliation. It allows the user to• Split and combine documents• Rotate, move and delete single

pages• Change the sequence• Move images to a clipboard• Additionally scan/import single

pagesVarious views allow you to access single or multiple pages of a document or the Page-Pool.

Papyrus DesktopThe Papyrus Client/Capture can be tightly integrated into the Desktop working the same way as being used via a browser only.

Technical Prerequisites• Pentium IV or higher• 512 MB RAM (1 GB recommended)

Order Information• Papyrus Client/Capture 7• For Windows 2K/XP/2K3/

VISTA/2K8/7• Windows Internet Explorer, Mozilla


MaintenanceThe Terms and Conditions for ISIS Software Products apply. Free service-period is 6 months after delivery. A maintenance agreement is offered optionally for updates and hotline.

Papyrus Client/Capture

ISISPAPYRUSTM

Contact

EuropeP: +43-2236-27551F: +43-2236-21081

AmericaP: 817-416-2345F: 817-416-1223

Asia PacificP: +65-6339-8719F: +65-6336-6933

[email protected]



January 1st, 2012


Papyrus FreeForm®

Product Description

Papyrus FreeForm® is a software module for automated recognition of scanned but unsorted business documents of unknown structure and layout. The system also recognizes unstructured or poorly structured documents with great reliability and is suited for processing any kind of business documents, such as commercial invoices, delivery notes, order forms, job applications, and many more. FreeForm® is based on the latest methods in pattern recognition and represents the most current standards in the fields of print analysis (OCR, ICR, Voting), associative databases, fuzzy logic and neural networks.

Mode of functionThe Option FreeForm® module extracts from a document image the name of the document class and the field data that have been defined for this class. The concept allows for an N:M relationship between images and documents: a document can stretch over one or more pages, and likewise an image can contain several documents - similar to the way a newspaper page contains several articles.

Self-learning module especially for recognition and extraction of unsorted and unstructured documents

FreeForm® Approach

Often below a group of objects of type Amount

Likely in the lower third of the page

Typically right of


Mode of operationFreeForm® processes scanned document pages in three steps:

Image PreprocessingFreeForm® prepares the image data for optimal recognition results:• Recognition of document alignment

and autorotation (+/-90 degrees or 180 degrees)

• Deskewing• Dirt removal and/or background

removal

Document ClassificationFreeForm® evaluates the image based on distinctive class traits and process-ing rules that were worked out during the training phase:• Keywords at predefined positions or

free in the text• Text phrases at predefined positions

or free in the text• Graphics, line elements and

background • Colors at predefined positions, plus

page format

Data ExtractionFreeForm® extracts and reads all neces-sary field data from the recognized document class. This is accomplished through evaluation of the following distinctive traits and rules:• Absolute position • Relative position through reference

objects • Pattern comparison (occurring

patterns of defined synonymous- or data type objects)

Features• Processing of documents of

unknown format• Classification and sorting of mixed

document batches • Combination of the methods of

classic form reading with full text analysis of free text fields

• Smooth fit into a high performance and ergonomic production environ-ment with integrated verification capability

• Integrated definition and recogni-tion training environment, interac-tive setting of rules, parameters and zones with instant verification during training runs

• Statistic analysis of the processed document volume with option for using the results for system tuning

Definition and TrainingErgonomics - FreeForm® shields you from the complex and time-consuming absorption of cryptic definitions and rule sets. Training is intuitive and conveniently introduced via example documents.

Selection of relevant classification marks is effected during the design- and training stage:• Automatically - on Auto-Learn mode,

FreeForm® detects the relevant marks for best possible distinction of document classes in a given stock of images all by itself.

• By the qualified user (application designer) - graphic and simple selection of the relevant objects in an image via mouse click.

The handling of extraction rules, too, is facilitated by hands-on learning with example documents.

Control - “What gets measured gets done!” Consequently, the FreeForm® development environment comes with an integrated tool for constant statistic monitoring and analysis of the current training status. The user is informed immediately about the effects triggered by his definition steps. Problems and their causes are pointed out clearly. Everything important is in plain sight at any time - even big tasks can be accomplished easily.

Repository - FreeForm® features an object repository. Once-created definitions such as • Synonyms, words or phrases• Field types - simple or composite

(e.g. address blocks, charts)• Document classes and subclasses

(types) are clearly displayed and administered and can be comfortably reused; new definitions being derived from proven existing ones.

This results in: • Quick creation of applications• Easy and efficient maintenance and

upgrading of applications

Integration/supplementing productsThe Option FreeForm® is optimized for use with Papyrus Capture. Through the ActiveX interface, this option can also be used by other applications and capture platforms that support the integration of ActiveX servers. The ISIS Papyrus raw format is documented (ASCII/UNICODE with data on image, zone and single character). The FreeForm® application designer is an autonomous application which is not needed during operational use of the document capture system.

Technical PrerequisitesHardware• Pentium IV or higher• 512 MB RAM (1 GB recommended)• per each Recognition-module there

should be a Reco-server designated for better performance

Software• Papyrus Capture base system

Dataformats

Supports a large number of file formats, for instance Text (DOS, ANSI, Unicode, UUEncode, MIME), Microsoft Word (Version 6.0 or higher), Microsoft Excel (Version 2.x or higher), HTML, RTF, WordPerfect (Version 6.0 or higher), Wordstar, Microsoft Works, Powerpoint, Lotus WordPro, Microsoft Outlook Mail Format, AmiPro.

TrainingISIS offers a special in-house training service for its clients, the Papyrus Capture Workshop. Please contact us for more details.

Papyrus Freeform®

ISISPAPYRUSTM

Contact

EuropeP: +43-2236-27551F: +43-2236-21081

AmericaP: 817-416-2345F: 817-416-1223

Asia PacificP: +65-6339-8719F: +65-6336-6933

[email protected]



January 1st, 2012


Papyrus Classify

Product Description

Papyrus Classify is a self-learning module for classification of documents that offers a broad range of possibilities for application in the field of automated sorting and distribution of electronic documents, fax and paper mail. The purpose of Papyrus Classify is to enable an automated process of judging incoming data according to selected criteria, sorting them into freely definable categories - thereby making information actually accessible for the company - and forwarding them accurately to those who are in charge of the issue. A typical application would be automated pre-sorting of incoming electronic mail, e.g. matching e-mail topics with the assigned company departments (Accounting, Ordering, Support, etc.) or with specific persons (customer care, etc.). It is also perfectly suitable for automatic classification of text print in different languages according to language criteria.

Self-learning program to classify all kinds of documents for automatic sorting and distribution

Document Classes

DocClass01DocClass02DocClass03DocClass04DocClass05DocClass06DocClass07...

ClassName: ElectricBill

Fields: Customer name Address Invoice date Total ...

Process: WFL043

• Zone ID• Geometric features• Key words• Phrase Detection


Operating mode Papyrus Classify applies the knowledge of rules that it acquired through training to unknown documents during the classification process. For each document, the program calculates the probability of the print fitting into each category. Print gets allocated in the category which features the highest probability, as long as a pre-defined minimum probability is met in the first place.

Subsequently the documents are forwarded to their assigned destination (branch office, department, person, etc.).

Documents with an all-too-low probability for classification are placed in a so-called Reject Directory, from which the administrator can assign them to the right category via mouse click. If desired, these texts can be put to use for further training of the system, so Papyrus Classify can constantly learn and extend its knowledge base while fully delivering on its everyday chores. The user returns potentially misclassified texts to the administrator, who in turn proceeds with these just as with low-probability cases.

Papyrus Classify runs mainly in the background. For manual intervention by an administrator or user, a clear, simple and intuitive graphical interface is available.

Functions/Highlights Self-learning system• Rules necessary for the automatic

assignment of documents do not have to be specified, updated or adjusted to every change of the requirements by an administrator. Instead, the system is provided with a certain number of documents for each document class (typically two or three dozen) for training purposes. From this input Papyrus Classify learns the rules, according to which classification is effected, all by itself.

Easy re-training of fully functioning system • Papyrus Classify, while running in

real-time mode, can constantly be fine tuned based on the documents that could not be assigned correctly. This ensures continuous, long-time optimizing of the system and enables flexible adjustment of the rules according to changes in document classes.

Exception handling • Documents which could not be

assigned to a class unequivocally are separated and presented to the administrator for further assessment. These documents are then sorted in manually and, in the process, can be used for re-training the system.

Assigning a document to several classes

Multi-Stage Class Hierarchy• This enables a multi-level pre-sorting

of documents; e.g. a document of the class “Invoice” is assigned to a sub-class “Supplier A”.

Technical PrerequisitesHardware• Pentium IV or higher• 512 MB RAM (1 GB recommended)• 2GB HD• per each Recognition-module there

should be a Reco-server designated for better performance

Software• Papyrus Capture base system

DataformatsSupports a large number of file formats, for instance Text (DOS, ANSI, Unicode, UUEncode, MIME), Microsoft Word (Version 6.0 or higher), Microsoft Excel (Version 2.x or higher), HTML, RTF, WordPerfect (Version 6.0 or higher), Wordstar, Microsoft Works, Powerpoint, Lotus WordPro, Microsoft Outlook Mail Format, AmiPro.

Organizational premisesBefore Papyrus Classify is implemented the required document categories have to be defined. With a number of sample documents (20-30) for each category the system is trained in order to learn the specific properties of each document class. New categories can also be added easily and conveniently while the system is in full operation.

Papyrus Classify

TrainingISIS offers a special in-house training service for its clients, the Papyrus Capture Workshop. Please contact us for more details.

ISISPAPYRUSTM

ISIS Papyrus ReferencesCredit Card ABN-AMRO Bank Taiwan American International Group Taiwan Capital One UK FDR First Data Ressources USA First Data Resources UK Lufthansa AirPlus Germany Lufthansa AirPlus Neu-Isenburg Germany

Payserv Switzerland TSYS USA Direct Marketing EuroMail Netherlands Blair Corporation USA IBM Zurich Switzerland Rechenzentrum Schulte Germany SEMA Group Sweden Stroede Data Kungsbakka Sweden, Norway

Distribution Donauland Austria Hapag Lloyd Germ Across any Nassjotryckeriet Sweden Banking

Abbey National Financial Services UK Allianz Ireland Allied Irish Bank Ireland Astron Document Across Solutions UK Australian Retail Financial Services Australia Banc Sabadell Spain Banca 121 S.p.A. Italy Banca Agricola e Commerciale della Republica di San Marino Republica di San Marino Banca BSI Italia SpA Italy Banca Popolare di Milano Italy Banca Popolare di Sondrio Italy Bancaja Spain Banco Pastor Spain Banesto Spain Bank Leumi Tel Aviv Israel

Bank of China Singapore Singapore Bank of Scotland UK Banque de France France Barmer Ersatzkasse Wuppertal Germany BAWAG Bank Vienna Austria BBVA Madrid Spain BBVA Portugal Portugal BNL Gestioni SGR Italy BNP Paribas France Bristol & West plc UK BSCH (Banco Santander Central Hispano) Spain Caisse Valaisianne de Compensation, Geneva Switzerland Caixa Catalunya Spain Caja de Madrid Spain Caja Laboral Spain Caja Rural de Sevilla Spain China Trust Commercial Bank Taiwan CITIBANK Germany CITIBANK Asia-Pacific Singapore Citibank Italia NA Italy CITIBANK Thailand Thailand Citigroup USA Commerzbank Germany COOP Bank Basel Switzerland Crédit Suisse España Spain

Credit Suisse Zuerich Switzerland CS First Boston London UK Danske Bank Denmark Deutsche Bank Germany Deutsche Bank Luxembourg Dresdner Bank Germany Dreyfus Söhne + CIE AG Switzerland DWS Investment S.A. Germany EDS (for Bank of Canada) Canada EDS (Lloyds TSB) UK Euler Hermes France Fiditalia SpA Italy Findomestic Banca SpA Italy

FISERV Investment Support Services USA Fuji Bank Tokyo Japan Gestitres France Hamburger Landesbank Germany

HECM UK HFC Bank UK ING Bank Amsterdam Netherlands JACCS Japan Jyske Bank Denmark Kungthai Bank Bangkok Thailand Landesbank Baden Württemberg Germany Lloyds TSB Registrars UK M&G UK Nordea Denmark Denmark

OCBC Bank Ltd Singapore PBZ CARDS d.o.o. Croatia PNC Bank USA Post Office Savings Bank Singapore Singapore

PSK Austrian Postsparkasse Austria Rabobank ICT Netherlands RACON Software GmbH Austria R-G Premier Bank of Puerto Rico Puerto Rico Royal Bank Canada RSC Raiffeisen Daten-Service Center GmbH Austria SanPaolo France

Schweizer Nationalbank Switzerland SE Banken Sweden SEB Bank Germany SEB Sweden Sweden SEC Servizi - Banche Popolari Italy Securicor (GTG Bankenservice GmbH) Germany SPARDAT Vienna Austria Stadshypothek Stockholm Sweden Swenska Handelsbanken Sweden Thai Farmers Bank Thailand UBS Basel Switzerland UBS Zurich Switzerland

United Overseas Bank Malaysia Malaysia United Overseas Bank Singapore Singapore VISA Desjardins Montreal Canada Volkskreditbank AG Austria Volkswagen Bank GmbH Germany Volkswagen Financial Services UK West LB

Germany Zürich Schweiz Switzerland Manufacturing Associated Wholesale Grocers USA Avon Cosmetics UK BASF AG Ludwigshafen Germany Canon GmbH Austria Carl Zeiss-Jena Germany Chevron USA Conoco/Phillips USA Deere & Company USA ENI SpA - SOFID Italy General Motors Germany Hapimag AG Baar Switzerland Henkel AG Duesseldorf Germany Hoechst AG Frankfurt Germany IKEA Sweden Infogold Welcom South Africa Istituto Geografico De Agostini Italy Iveco Finance Italy Kawasaki Heavy Industries Hyogo Japan Kawasaki Industries Tokio Japan Krupp Polysius Bekum Germany Mercury Marine USA Miele & Cie Germany Miroglio S.p.A. Italy Nissan Motors Kanagawa Japan Opel (General Motors) Germany Porsche AG Germany RCS Editori Italy Renault Automobile & Renault RCI France

Rexnord Germany Samsung Data Systems Seoul Korea Schroff Germany Sony UK UK Thorn EMI Hvidivre Denmark US Steel USA Voest Alpine Austria Weru AG Germany Dassault France Neckermann Germany Ringier AG Switzerland Von

Roll AG Switzerland Insurance Aachener Muenchner Versicherung Germany Achmea Netherlands AGF France

Allianz Versicherung Stuttgart Germany Almindelig Brand Denmark ATP Huset Hillerod Denmark AXA Germany AXA Assicurazioni Italy AXA Insurance Ltd. UK AXA Non Life Insurance Japan AXA Royal Belge Belgium Chaucer Insurance UK Cornhill Insurance UK Credito y Caución Spain CSC South Africa CSC (City of Westminster Assurance) UK Daiwa Insurance Japan DAS Rechtsbijstand Netherlands Der Anker Austria E.A. Generali Versicherung Vienna Austria

Fondiaria-SAI Italy Friends Provident UK Generali Netherlands Netherlands Gerling Konzern Germany GESI - Gruppo RAS Assicurazioni Italy

Across IndustriesBanking

InsuranceCredit Card

Utility CompaniesTelecommunication

ManufacturingHealthcare

Direct MarketingGovernment

Any system made just for one industry segment will be as limited as its needs. With ISIS Cross-Industry solutions we can provide an unmatched spectrum of functionality for each one. The weighting of the requirements for ease-of-use, functionality, throughput and platform independence may differ among industries, but flexibility and quality are equally important for all.

ISISPAPYRUSTM

Contact

EuropeP: +43-2236-27551F: +43-2236-21081

AmericaP: 817-416-2345F: 817-416-1223

Asia PacificP: +65-6339-8719F: +65-6336-6933

[email protected]


Grazer Wechselseitige Versicherung Austria Group Mornay France Hamburg Mannheimer Versicherung Germany

Helvetia Patria Versicherung Switzerland Hibernian Insurance Ireland Hong Kong Securities Clearing Co. Ltd. China

HUK Coburg Germany IVV Informationssysteme fuer Versicherungen Hannover Germany Jasuda Life Insurance Tokio Japan La Luxembourgeoise Luxembourg Legal and General Insurance Darthworth UK Liberty Life South Africa

Lloyd Adriatico Trieste Italy MAPFRE Caja Salud Spain Mutualité Chrétienne, Christelijke Mutualiteite Belgium

NFU Mutual Insurance UK Nichidan Inurance Insurance Tokyo Japan Norwich Union UK Parion Konzern Germany

Providencia Insurance Budapest Hungary Provinzial Versicherung Germany Reale Mutua di Assicurazioni Italy

Reihnland Versicherung Germany Sampo Insurance Finland Sanitas Switzerland Seguros Catalana Occidente Spain

Societa’ Assicurazioni Industriali Italy Sparkassen Versicherung Germany Sun Life Canada SUVA Switzerland The Great West Life Assurance Company Canada Thrivent Financial for Lutherans USA Toro Assicurazioni Torino Italy

Versicherungskammer Bayern Germany Victoria Volksbanken Versicherung Austria WellChoice, Inc USA Wiener Allianz Versicherungs AG Austria Winterthur Spain Winterthur Europe (Commercial Union Non Life) Belgium

Winterthur Versicherung Switzerland Winterthur Versicherungen Austria Winterthur Versicherungen Switzerland

Zürich Agrippina Gruppe Germany Zurich Insurance China Postal & Telecom Advanced Info Service Public Co. Ltd Thailand Arcor/Vodaphone Germany Austria Telekom Austria Belgacom/Belgacom Mobile Belgium Bell South Carrier Professional Services, Inc. USA British Telecom UK Canada Post Corporation Canada CGI-AMS USA Deutsche Bundespost/e-Post Germany Deutsche Post AG Germany Jazz Telecom Spain & Portugal Jersey Post UK Mannesmann VDO Germany Orange UK PTT Luxembourg Luxembourg Royal Mail Chesterfield UK Samart Corporation Thailand

Singapore Telecommunications Ltd. Singapore Smart Communications, Inc. Philippines Swedish Post Sweden

Telecomasia Bangkok Thailand Telefónica del Perú Peru Thai Telephone & Telecommunications Public Co. Ltd

Thailand T-Mobil Germany United States Postal Service USA Vodafone Italy Edisontel S.p.A Italy Public Sector

Austrian National Library Austria Ayuntamiento de Madrid (Madrid City Council) Spain BIT/VBS Switzerland Centre Informatique de L’Etat Luxembourg Chamber of Commerce Austria City of Vienna Austria Clackamas ESD USA Comune di Milano Italy EDS (Department of Social Security) UK EDS (OneCCV Job Seeker) UK INCM (Imprensa Nacional Casa da Moeda) Portugal INSS (Instituto Nacional de la Seguridad Sodial) Spain Land Transportation Authority Singapore Landeshauptstadt Duesseldorf Germany Landwirtschaftsverband Hannover Germany OSZE, general vote in Bosnia-Herzogovina Bosnia-Herzogovina San Diego City Schools USA SNCF France State Governments of Alaska, Georgia, Idaho, Nebraska, S. Dakota USA State of California: DMV, Calpers USA State of Oregon, Dept. of Transportation USA State of Wyoming USA Texas Department of Public Safety USA University of Alabama USA

University Of North Dakota USA Western Michigan University USA European Patent Office Riyswijk Netherlands

Finanzdirektion Zuerich Switzerland Ministere des finances France Ministry of Education Singapore Singapore

Service AC Service AG Switzerland Aeroports de Paris France Air France France Alldata Germany Alliance Data Systems Corp. USA ARZ Allgemeines Rechenzentrum Aspheria France Austria Austrian Lotteries Austria Berjaya Registration Services Sdn Bhd Malaysia CCP UK Commision de la Sante et de Securite de Travail Quebec Canada

Critical Mail Continuity Services Ltd. UK CTT (Correios Portugal) Portugal CW Agencies, Inc. Canada Dataservice SpA Italy Deutsche Bahn AG Germany EDS (Sabre Group/American Airlines) USA Elsag S.p.A. for Postel S.p.A. Italy ENRA Verzekeringen Netherlands Experian UK Fairfield Resorts USA FDC Denmark Fieramilano Italy GbD GmbH (Society for Paperless Document Processing) Germany Groupe S (SOPA) Belgium Hasbro UK IBM Norway Norway ICSC - Istituto Centrale Sostentamento Clero Italy InfoImage, Inc. USA Kommunedata Copenhagen Denmark Korea E-Post Center Korea Laboratories Dr. Kramer Germany Livestock Improvement Hamilton New Zealand National Computerboard Singapore Singapore Ordina Sociale Zekerheid Netherlands ORF Austria OSB Italy Pearson Government Solutions USA Periodici San Paolo Italy Personix, Inc. USA Postel S.p.A. Italy Presse Informatique France Professional Ducato Roccarde Megaplex Netherlands Servizi Italy Pulsen Dataproduction Sweden RCI Europe UK Schweizer Bundesbahn Basel Switzerland SDC Denmark SDI France Siemens Medical Solutions USA Sigma Moore Italy SPEOS France STEP S.p.A. Italy Stralfors Denmark SwissCom Switzerland Syndicated Office Systems USA TAP Air Portugal Spain Telepost (Serviços Correio Electrónico Postal) Portugal Telepost (Serviços Correio Electrónico Postal) Portugal Television Broadcasts Ltd China Telus Communications Inc. Canada The Toronto Star Canada T-Systems Germany TÜV Austria

Ventura UK Utility AGSM Italy Central Maine Power USA Energie AG Linz Austria FirstEnergy Corp. USA Gas Natural Informática Spain KELAG Austria Keyspan Energy Services USA Meccanografica S.p.A. Italy Scottish & Southern Energy plc UK Stadtwerke Wuppertal Germany Wienstrom Vienna Austria