David EdwardsIATA - Senior Consultant

Paperless Operations & RFID

Conference 2015

Roadmap & Project Set-upAtlanta, November 2015

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PAO:TO Background…

IATA has a Vision… “To simplify maintenance operations by incorporating paperless technologies,

thereby facilitating regulatory compliance and enabling new processes to reduce costs”

To move fromVision to Action…

IATA has initiated the

PAO:TO “Project”

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Draft Transition Roadmap…

IATA has developed a draft

“Transition Roadmap”

This will be “calibrated” based on input from this

conference

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Target Implementation…

2020 is the target implementation year… Different timing for;

The PAO:TO project caters for digitising of current paper systemsas a phase towards ultimate e-business

New Aircraft

In-Service Aircraft

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Project Disciplines…

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Progress so far…Stakeholder & Working Group

Overviews

MROs – Maintenance Events:(Airframe, Engines, Components)

Task Card Records, Certification Records, Parts Records

Airlines 1, 2, 3… Control:Airworthiness, Configuration, Compliance, AMP, Data, Records, Tech Pubs, End of Lease needs. & Maintenance Execution by MROs

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Lessors & Airlines Require for Delivery & Re-Delivery:Aircraft Record Logs, Aircraft Inspection Reports, Technical Publications,Certificate of Airworthiness, AD Status, LLP Status, AMRs, Technical Logs, Weight & Balance Status, Engine Status, Certificates of Export, Etc

OEMs: (Airbus, Boeing, Bombardier, Embraer, Mitsubishi, etc)

Build, Provide Initial Delivery and Through-Life OEM Technical & Operational Support

DisposeAirline 1 Airline > 1Build Re-DeliverDeliver to Re-Deliver

Typical Lifecycle – Cradle to Grave…

Grave /

Re-Cycle

Cradle

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Industry collaboration is a critical success factor…

Nine Key Stakeholder Groups

have been identified…

Working Groups have/are being

established

Relationships with other industry

groups have/are being established

Aviation Authorities

Standards Authorities

Technology Providers

Parts Suppliers

Logistics Providers

Other Industry Groups

OEMs

Lessors

Airlines

MROs

Learn From

Enablers

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PAO:TO – Three Main Stakeholder Categories… Enablers, End-Users, & those we can Learn From…

EndUsers

Logistics Providers

Aviation Authorities

Standards Authorities

Wo

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(WG

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Req

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ed OEMs

Lessors

Airlines

MROs

Parts Suppliers

Technology Providers

Need WG; Engaging with; FlyDocs, AerData, IDMR & empowermx – maybe MXi, AMOS, IBS

Need WG; Progressing ARL/AIR

Good WG; AerCap, SMBC, ELIX, ELFC, GECAS

WG Commenced; easyjet, Cathay Pacific, Qantas Interest from KLM, Jetstar, Delta, Aer Lingus, American

WG Commenced; HAECO. Need more participants Nth America and Europe. Interest from Delta TechOps

Need WG; No participants – Need to make contact

Reference; Learnings from logistics industry. FedEx, Amazon, UPS, Toll, etc – Need to make contact

Consulted and InformedRelationships Built & Guidance Sought

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Aviation Authorities

Present Situation• CAAs have provision for “Paper” based

systems but generally not for “Electronic” AMRs (EAMR)

• Need to explicitly encourage EAMR usage

• A regulatory “Void” exists

• Acceptance of “e-Signature” is critical

Challenges to Address

• Acceptance of EAMRs as = to paper “dirty fingerprint”

• Provision for digitizing of current paper systems

• Differing stages of readiness for EAMRs by individual stakeholders - driving more complex regulatory oversight during industry transition

Current & Future Actions• ICAO/IATA Working Paper development

with review by industry

• Developing a harmonised approach for EAMR governing regulations

• Aim to have cross-State inter-operability

Consulted and Informed: Relationships Built & Guidance Sought

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Present Situation• New technology aircraft being delivered

with complex on-board systems

• Interfaces between aircraft and airline AMRs are essential

• Standards for data portability between Operators, Lessors, MROs, OEMs, & CAAs are essential

Challenges to Address• Universal adoption of standards for;

• Proprietary systems, and• Communications (data migration) between

proprietary systems

• Standards flexible enough to adapt to future evolution of technology solutions

Current & Future Actions• A4A (ATA) is drawing specialist areas

together via its e-Business Program

Standards Authorities

Consulted and Informed: Relationships Built & Guidance Sought

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Present Situation• There is a wide variety of technology

solutions across all aspects of the E&M value chain

• Organisations require data portability

• Digitizing of existing paper records is part of the journey towards pure e-business

Challenges to Address• Proprietary Technology Solutions bring Intellectual

Property (IP) hurdles that need to be considered

• How to harmonise technology solutions that do allow practical system access and data portability

Current and Future Actions• RFID solutions are being rolled out

• Mobility solutions are being rolled out

• Digitizing of existing paper records is on-going

• e-Signature functionality development

Technology Providers

Need WG; Engaging with; FlyDocs, AerData, IDMR & empowermx – maybe MXi, AMOS, IBS

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Present Situation• New technology aircraft delivered with e-

enablement – AHM, EFB, e-logbook, etc

• Require interfaces with EAMR and Engineering systems

• Not all data delivered by OEMs in required digital formats

• In-service data provided back to OEMs in required digital format

Challenges to Address• Adoption of common standard for data transfer for

use by multiple airlines within multiple IT systems

• Quantifying the cost/benefit & timing of going paperless

Current & Future Actions• Active in e-enabling;

• Airbus – Aircraft Inspection Report (AIR)

• Boeing – Aircraft Readiness Log (ARL)

OEMs

Need WG; Progressing ARL/AIR

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Present Situation• 50% of world fleet forecast to be under

operating or financial leases in next decade

• More than 1400 aircraft transfers in 2012

• Paper required as EAMRs can be “vetoed” by CAAs

• Drives EAMR/Paper Duplication

• EAMR systems will reduce cost to all stakeholders for lease transfers

• CAA acceptance of EAMR as equivalent to original hardcopy record is necessary

Challenges to Address• Lease agreements almost always mandate that

lessees provide ‘certification paperwork’.

• No industry standards – record management

• Quantifying the cost/benefit & timing of going paperless

Current & Future Actions• Participation in IATA ALAG & PAO:TO

• Participation in other industry groups

Lessors

Good WG; AerCap, SMBC, ELIX, ELFC, GECAS

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Present Situation• Increasing burden on keeping paper

records - airworthiness control becoming more cumbersome

• Still need to keep paper for lease returns –Lessor requirement as next operator may be with different CAA

• High cost of compliance

Challenges to Address• Adoption of standards for data portability between

Airlines, Customers, and Supplier organisations

• Airline readiness for e-business (IT infrastructure, Training, Cost etc)

• Quantifying the cost/benefit & timing of going paperless

Current & Future Actions• Partial or full e-business systems, including

mobility solutions being implemented

• Many airlines are digitising paper records

• Some airlines committing $$ to fixing own problems – may not align with IATA initiative

Airlines

WG Commenced; easyjet, Cathay Pacific, Qantas. Interest from KLM, Jetstar, Delta, Aer Lingus, American

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Present Situation• MROs may provide services to multiple

operators

• MROs need to interface with operator MISs for Hangar/Shop Visit work packs and task cards

• Data portability key - very time consuming to get tasks into MRO systems, and for providing accomplishment data back to airlines

Challenges to Address• Adoption of standards that allow data portability

between MROs, Customers, and Suppliers organisations

• Quantifying the cost/benefit & timing of going paperless

Current & Future Actions• Participation in IATA PAO:TO

MROs

WG Commenced; HAECO, interest from Delta TechOpsNeed more participants Nth America and Europe

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Present Situation• Includes suppliers of; Expendables,

Repairables, & Rotables

• Note for this project: Major Asset Category Suppliers classed as OEMs (Engines, APUs, Landing Gears, & Thrust Reversers)

Challenges to Address• Adoption of standards for data portability between

Airlines, MROs, and Supplier organisations

• Quantifying the cost/benefit & timing of going paperless

Current & Future Actions• PAO:TO needs to reach out to supplier

stakeholders and initiate a Working Group

Parts Suppliers

Need WG; No participants – Need to make contact

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Present Situation• Logistics Organisations have mature e-

business systems in place

• Example - Global on-line shopping followed by very effective delivery of goods with associated tracking

Challenges to Address• Interfacing technical operations emerging standards

with those of logistics industry

Current & Future Actions• Seek interface with logistics organisations

so that learnings can be applied into aviation technical operations

Logistics Providers

Reference; Learnings from logistics industry, eg; FedEx, Amazon, UPS, Toll, etcNeed to make contact

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Present Situation• Other Industry Groups are pursuing e-

business initiatives

• IATA has engaged with these groups to foster mutual learnings and alignment of goals

Challenges to Address• Agreement on industry goals and associated timing

Current & Future Actions• Oneworld – Engagement via Qantas &

Cathay Pacific is very good

• AWG - Alignment is via GECAS & SMBC, (both participate in AWG activities)

Other Industry Groups

Relationships: Multi-lateral Alignment and Leverage

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Present Situation• Investment is necessary in systems with

required PAO:TO functionality

• Systems, infrastructure, and data migration is costly, with long lead times

• The long term vision for PAO:TO investment needs to be assessed against shorter term ability to resource and fund

Current & Future Actions• The cost/benefit message needs to be

developed by IATA and communicated to industry

Cost/Benefit?

Challenges to Address• Rough Order of Magnitude (ROM) costings and ROI

periods need to be developed

• PAO:TO is going to happen & investment decisions need to be made

• Timing of decisions is important• Investment criteria need to be determined• Important to align organisational strategy with

industry direction

• Stakeholder groups & organisational participation “Challenge”. Assisting is shaping their own future along with that of the industry

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What can you do?

That’s the summary so far…What can you do to assist?

Get Involved… Industry collaboration is critical for calibrating the “Roadmap” …

Logistics Providers

Aviation Authorities

Standards Authorities

OEMs

Lessors

Airlines

MROs

Parts Suppliers

Technology Providers

Other Groups

• What the key inter-dependencies are with other stakeholder groups

• Whilst at this conference – come and see me or the IATA team

• Tell us of:

• Your area of involvement, expertise, or interest

• Your view on what needs to be done

• What is important to you in terms of sequencing priorities and key milestone dates

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Questions

David EdwardsSenior Consultant, IATA

+61 (0) 413 386 073

david.edwards@vtechstrategies.com