Embed Size (px)
Citation preview
2
Topics
Mentoring– Definition, The Mentoring Process– Boss – Teacher – Coach - Mentor
Strategic Mentoring– What is strategy? why a mentoring strategy?– Ground rules for success in strategic mentoring, Benefits – Examples from industry
The Power of Many– Culture, Values, Soft Skills, Success Principles – Network the Mentors, Why Women need Mentors
Way Ahead … Next Steps– On a Personal Note … Mentoring Unconsciously
Additional slides– Coach vs. Mentor, What a Mentor is, what a Mentor is not– Qualities of Mentor, Qualities of Mentee– Johari Window, Conscious Competence, Mentor as an Agent of change
3
Mentoring
Mentoring is a collaborative, mutually
beneficial partnership between a Mentor (who possesses greater skills, knowledge and experience) and a Protégé / Mentee (who is looking to increase his or her skills, knowledge and experience).
Is a developmental caring, sharing, and helping relationship with a focus on the enhancement of the mentee’s growth and skill development.
"My chief want in life is someone who shall make me do what I can." - Ralph Waldo Emerson
4
Boss - Teacher – Coach - Mentor
Learn from the mistakes of others. You can’t live long enough to make them all yourself ~ Anonymous
5
Benefits of a Mentoring Strategy
Strategy: who, by whom, why, how, on what topics, for what results, tracked, monitored, measured, rewards
Eg 1. Middle management E5 by E7 (skip level) thru 1-on-1s, for uniformity in execution of company policies (esp Perf Appr, PEP, PIP, CAP, Mentoring, communication, Company Values)
Eg 2. Freshers by E3 seniors thru tutorials, workshops, on-the-job for technical skills, PEP, PIP
If a mentoring program is not sufficiently embedded in a supportive organizational culture that values learning and development, it rarely flourishes…It becomes too easily expendable. ~ Zachary, 2005
6
Strategic Mentoring Ground Rules
Dual role: Every Mentor must also be a mentee … continuous self improvement is the process
Regular mandatory training & workshop sessions for all staff
Expectations, roles and responsibilities, metrics of Mentor, Mentee, Mentor of Mentors (MoM) agreed & reviewed regularly
Benefits to organizations Development of junior staffUtilization of senior staff (self-actualization)Decrease in turnover rates/ stronger organizational commitment
* Greater number of developmental relationships within the organization the greater the organizational commitmentOrganizational change/stress
* Mentoring can be a major factor in assisting employees to cope
* Utilized by senior as much as junior staff
However beautiful the strategy, you should occasionally look at the results ~ Sir Winston Churchill
7
Getting the act together
Case Studies at Aricent Technologies 1-on-1: Perf Enhancement Program (PEP) for all
staff, Perf Improvement Program (PIP) for low perfromers, Career Action Plan (CAP)
1-on-1: E5 and above mentoring by Skip-level leaders Peer: Task Forces, Prototypes, Competency
Development, Cross Verticals’ Innovations Group: Technical workshops with hands-on sessions,
Values workshop, ALTIUS: Aricent Leadership Development Program for E5 and above in Engineering
Virtual Mentoring: emails, video conf, audio conf, go meeting, telephones, quarterly face to face reviews
Where mentoring exists, the ecology or climate of the organization as a whole and within constituent units would be such that
giving and receiving guidance are embedded in the values and norms of the organization. ~ Sands, Parson, & Duane, 1991
8
The Power of Many
Mentor the groups for Values, Soft Skills,
Success Principles, Traditions, Folklore, Shared Vision, Mission
Case Studies, Shared understanding, Similar execution, Same Standards of evaluation
Think, Speak, Act as ONE Power of Unity
Interdependent people combine their own efforts with the efforts of others to achieve their greatest success. ~ Stephen Covey
9
Network of Mentors
By making connections with one another, and keeping them going over time, people are able to work together to achieve things
that they either could not achieve by themselves, or could only achieve with great difficulty….~ Field [2003]
People with whom we have weak ties are important sources of new information. ~ Malcolm Payne [2000]
The fundamental importance of networks is their capacity to stretch and lift our horizons whilst keeping us connected in associative meaning-rich patterns of existence. ~ Michael Totterdell
10
Why Women need Mentors
Women need to be mentored wrt ‘accepted’ thinking patterns in industry and/or society …
Aggressive / Submissive vs. Assertive (Be Aware-in-the-Moment) Control Emotions, Appear logical, Be Wise (Serenity Prayer) … Not mere ‘gut-feel’ but informed decision making & risk taking Have Lower Expectations and Lack Knowledge of their worth
11
Way Ahead … Next Steps
Schools / Colleges– Mentors from industry, seniors return to mentor students (Aricent Ambassador)– Mentorship Department required; Big Brother / Big Sister pairings, Buddy
system
Industry– Mission (why u exist), Vision (where u see yourself), Values (how u get
there): define, common & shared understanding, mentor existing & newcomers to create success culture of collaboration & cooperation.
– Need to create the supportive environment with the following essential attributes of organized mentoring: a formalized process; a supportive relationship; a helping process; a teaching-learning process; a reflective process; and a career development process.
Society – Community-based, Religious-based Mentors
• Be for peace, not anti-war; Focus on positives • Be for oneness, do not be anti-terrorists
– Local Groups: education, personality development, spare-time income, green clean environment, small topics : accumulate to give great impact.
"My chief want in life is someone who shall make me do what I can." - Ralph Waldo Emerson
12
On a personal note … Mentoring unconsciously
Be aware of your impact and to do your best each day. To be ready for the challenge, ask yourself each day:
What have I done to show my uniqueness today? Have I said anything that will inspire others today? What have I done to set a positive example today? Have I done my best today? If someone were to think about me fifty years from
now, what have I done today to make those thoughts positive and memorable?
What legacy have I left today?
However beautiful the strategy, you should occasionally look at the results ~ Sir Winston Churchill
13
Profile Synopsis: Naseem Mariam
Naseem Mariam is Senior Engineering Project Manager with Aricent Technologies (Holdings) Ltd, Guindy, Chennai. She has 24 years of experience in the Communications Software Industry.
Her specializations are DataComm & Wireless Communications, Continuous Process Improvements and Technical leadership.
She writes book reviews for IEEE Software, and is a Key-note speaker at colleges & National conferences. She has co-authored & presented a paper in SPICON 2002 called “Call Graphs – A Move to Better Productivity”.
She has authored 2 books and is an authority on the 4 facets of Leadership: Self Development, Customer Expectations, People Relationships and Project Management.
She is currently looking for protégés to mentor in life skills. You can read her articles on google, or on the SiliconIndia network.
Contact her at Chennai 9840079220, or email [email protected]
Naseem Mariam 9840079220 [email protected]
Thank You!
15
Coach - Mentor
Mentorship, like Leadership is based on inspiration, not domination; on cooperation, not intimidation.
A true mentor is someone who will guide you but not carry you.
A Mentor Is A....
A Mentor is AA Mentor is not
A
•Friend •Coach•Counselor•Listener u trust •Motivator •Companion •Supporter •Advisor •Advocate •Proud of u•Role Model
•A “fixer”•An ATM •Coach•Teacher•Social worker •Doctor•Parent •Cool peer •Nag •Savior •Baby-sitter
A Mentor Is A....
Coach Mentor
•Focus - Perf•Role – Specific agenda•Relationship – comes with job•Source of influence - position •Listens, advices, works on •Arena – task related
•Focus - Individual•Role – Facilitator flexible agenda •Relationship – self selecting, •Source of influence – perceived value• Works with•Arena - life
16
Qualities of a Good Mentor - Mentee
A patient listener and eagle-eyed
Inspires trust Gives advice without
dictating actions Encourages independence
yet offers support Offers constructive criticism
as well as compliments Open and honest A good role model through
actions and words Willing to spend time, reach
out, and share An effective intermediary
• Asks questions• Willing to be mentored• Strives to give his/her
best at all times• Accepts criticism
graciously• Learns from mistakes• Has courage to try new
things• Accepts responsibilities• Open and honest• Respectful and grateful• Listens, watches, learns,
grows
“A mentor is like a tattoo, it stays with you forever.” ~ P.A. Vesilind in “Mentoring: Turning Pebbles into Diamonds” as reported in Michigan State University Research Integrity Vol. 3, No. 2, Spring 1999
17
Johari Window
Mentor: Someone whose hindsight can become your foresight; Mentors moves us from Ignorance, Amnesia towards Certainty. Books move us from Caution to Certainty.
18
Conscious Competence ladder
A king, realizing his incompetence, can either delegate or abdicate his duties. A father can do neither. If only sons could see the paradox, they would understand the dilemma. ~ Marlene Dietrich
19
Strategic Mentor as Change Agent
This can be conceptualized as bringing the organizational unconscious to awareness, in the same manner as the mentoring programme promotes individual growth.
To exist is to change, to change is to mature, to mature is to go on creating oneself endlessly. ~ Henri Bergson
