Its all About MINISTRY

Steve Blackburn, Vice PresidentChief Financial OfficerArthur Blinci, Vice PresidentChief Risk Management OfficerTim Northrop, Vice PresidentChief Insurance OfficerBob Kyte, PresidentChief Executive OfficerARM OFFICERS

ARM SOUTH AMERICA INTREGAL PART OF ARM MINISTRY SAME PRIORITIES OF SERVICE CUSTOMIZED FOR SOUTH AMERICAJabson Magalhes da SilvaGeneral Manager

GICVGENCON Insurance Company of VermontAssets: $100 Million Gross Premiums: $47 Million Property Insured Value: $12.5 Billion

MINISTRY PRIORITIES

#1 PRIORITY CLIENT EXPERIENCE

OUR MINISTRY IS TO PROTECT YOUR MINISTRY

PREVENT OR REDUCE LOSSESTRANSFER THE LOSS THROUGH RISK FINANCINGOUTSTANDING SERVICE

TIMELY Response

Before TornadoPiedmont, AL

After TornadoPiedmont, AL

August 2011Piedmont, AL

ELECTRONIC RESOURCES

Newsletter

PRODUCT INNOVATION

ONE STOP SHOPPINGWe find the Coverage you Need

SUMMARYStreamliningFinancially StableClaimsTransparencyAccessibilityTimely ResponseClient focused Products

OUR MINISTRY IS TO PROTECT YOUR MINISTRY

***Closing Slide*