15
I want to introduce this issue of The Connection by striking a celebratory note based on two great pieces of feedback we received recently one relating to our services; the second concerning our approach and operation in Student Services. Firstly, in relation to our services, I want to draw attention to the latest set of data from the Student Barometer survey, which includes some exceptional results for us. The roll-call is impressive, including areas like the International Office achieving 93% satisfaction and SSiD on 97%, placed first nationally in the overall barometer. The Barometer feedback is particularly important because we are able to benchmark our position against other institutions and it is based on a very large data set. Alongside this we continue to be active in a range of other evaluation work to ensure we keep in touch with user expectations and experience. Early in the new year we received results from the British Council‘s reaccreditation of the English Language Teaching Centre – with a great outcome of 17 ―points of excellence‖ achieved this time, compared to 7 in the last inspection. Meanwhile positive feedback on our most recent set of university-wide open days stands at 89% and staff views on our ―Student Services Week‖ events at the end of 2011 were 88% positive. The second piece of feedback relates to our own operation and comes from the ―Investors in People‖ review which took place earlier in the academic year (renewed thanks to all those who participated in this). I am delighted that we were judged to meet all 39 of the elements within the IiP standard, with particularly positive comments about communications in the department; the way in which we link overall strategy with individual objectives; and our culture of service improvement. The IiP review also resulted in a very small number of recommendations which have been reviewed by the section heads and are already being taken forward. The departmental staff development group will also be looking at these at its next meeting. From my perspective it is really important that our strategic direction in Student Services is not only about improving services for our users, but there is also a very deliberate focus on ourselves and the investment we make in our own development. So it is excellent to see such positive evidence of achievement in both areas and I want to thank everyone whose commitment and hard work contributes to our ongoing success. Andrew West, Director of Student Services THE CONNECTION The Student Services Department Staff Newsletter CONTENTS: Page 2, 3. Announcements Page 4. Charity Fundraising Page 5. eMentoringlinking our students with our alumni Page 6. 10 Questions: International Relations Office Page 7. Do you have the Student Employee of the Year? Page 8. Healthy Eating workshops & Cheers! Page 9. Understanding how academic departments work: the Centre of the University Programme & Healthy Recipe Page 10: A flavour of … Student Services Page 11. A visit to Kurdistan Page 12. Cheese Day Page 13. Book Club Page 14. Spring Quiz Page 15. Meet the Editorial Team • Student Recruitment, Admissions and International Relations • • Learning and Teaching Services • Student Support and Guidance • • Student Health and Wellbeing • English Language Teaching Centre • • Careers Service • March 2012 Issue

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Page 1: Page 2, 3. THE CONNECTION Announcements/file/... · 2012-08-17 · Rotunda, Firth Court, ext 21051 email: s.ibbotson@sheffield.ac.uk. Disability & Dyslexia Support Service said goodbye

I want to introduce this issue of The Connection by striking a celebratory note based on two great pieces of feedback we received recently – one relating to our services; the second concerning our approach and operation in Student Services. Firstly, in relation to our services, I want to draw attention to the latest set of data from the Student Barometer survey, which includes some exceptional results for us. The roll-call is impressive, including areas like the International Office achieving 93% satisfaction and SSiD on 97%, placed first nationally in the overall barometer. The Barometer feedback is particularly important because we are able to benchmark our position against other institutions – and it is based on a very large data set. Alongside this we continue to be active in a range of other evaluation work to ensure we keep in touch with user expectations and experience. Early in the new year we received results from the British Council‘s reaccreditation of the English Language Teaching Centre – with a great outcome of 17 ―points of excellence‖ achieved this time, compared to 7 in the last inspection. Meanwhile positive feedback on our most recent set of university-wide open days stands at 89% and staff views on our ―Student Services Week‖ events at the end of 2011 were 88% positive.

The second piece of feedback relates to our own operation and comes from the ―Investors in People‖ review which took place earlier in the academic year (renewed thanks to all those who participated in this). I am delighted that we were judged to meet all 39 of the elements within the IiP standard, with particularly positive comments about communications in the department; the way in which we link overall strategy with individual objectives; and our culture of service improvement. The IiP review also resulted in a very small number of recommendations which have been reviewed by the section heads and are already being taken forward. The departmental staff development group will also be looking at these at its next meeting. From my perspective it is really important that our strategic direction in Student Services is not only about improving services for our users, but there is also a very deliberate focus on ourselves – and the investment we make in our own development. So it is excellent to see such positive evidence of achievement in both areas and I want to thank everyone whose commitment and hard work contributes to our ongoing success.

Andrew West, Director of Student Services

THE CONNECTION

The Student Services Department Staff Newsletter

CONTENTS:

Page 2, 3. Announcements

Page 4. Charity Fundraising

Page 5. eMentoring—linking our students with our alumni

Page 6. 10 Questions: International Relations Office

Page 7. Do you have the Student Employee of the Year?

Page 8. Healthy Eating workshops & Cheers!

Page 9. Understanding how academic departments work: the Centre of the University Programme & Healthy Recipe Page 10: A flavour of … Student Services

Page 11. A visit to Kurdistan

Page 12. Cheese Day

Page 13. Book Club

Page 14. Spring Quiz

Page 15. Meet the Editorial Team

• Student Recruitment, Admissions and International Relations • • Learning and Teaching Services • Student Support and Guidance • • Student Health and Wellbeing • English Language Teaching Centre •

• Careers Service •

March 2012 Issue

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Learning & Teaching Services would like to say a massive CONGRATULATIONS to Tracy Mayes and partner Rob for their little bundle of joy Rowan, who was born back in December. We‘re also pleased to welcome back Juliet Storey from maternity leave who has taken up a new role as Quality Assurance Manager in the team. We also have quite a few new starters, so a warm welcome to: Susan Gill who has joined us in February from Nottingham University and has taken up the role of Head of Academic Support; Sarah Huntley, who is the Learning & Teaching Support Officer for the Faculty of Medicine, Dentistry & Health and joined us back in January; and Jonathan Higgins, who is our new Project Officer for the Languages for All project. We also welcome Nigel Russell to the Professional Development in L&T team. Nigel is a Professional Development Officer, who will be a tutor on our Postgraduate Certificate in Learning & Teaching. Nigel has many years experience as a lecturer in Chemical Engineering here in Sheffield. Clare Young, joining us from Sheffield Hallam, is the new Learning & Teaching Support Assistant for the Faculty of Engineering. Clare is replacing Gayle McKay who left us in January for a role in the Disability Service. So hello and welcome to Clare and goodbye and good luck to Gayle! And finally ….. Goodbye to Lu Zhou from MASH who is leaving to take up a full-time Trials Statistician post at Bangor University in early April. Good luck Lu!

Admissions Service Nina Price had a lovely Christmas present this year. Her daughter Alexis Ruth ar-rived at 10:38am on Christmas Day! Alexis weighed 7lb 4oz and Nina recently brought her in to the office to meet us all. She was all wrapped up in a very snugly teddy bear suit and looked extremely cute.

Angela & Ian Waller (from Admissions Service and the Cash Office) are the proud new grandparents of Benjamin George. He was born on 1st March 2012 at 12:30pm weighing 7lb 2oz. Angela is extremely pleased to be a Nana for the first time and has been showing off the pictures already!

The ELTC would like to say a big congratulations to Saima Mustafa from the admin team, and her new husband Muhammad Mohsin, who got married on February 18th!

Student Support and Guidance, The Taught Programmes Office, Registry Service and Income Office will soon be moving to their temporary home whilst major refurbishments take place in University House. The Services will be based in their new home in Edgar Allen House, Glossop Road from around May 2012 to September 2013.

SSiD would like to say farewell to David Roe who left us in January to join the Economics Department and hello to Laurice Hall who has joined us as an Information Assistant.

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Student Support and Guidance would like to say Congratulations to: Debora Green who will head up the new Student Support and Wellbeing section from April. Also congratulations to Audrey Leadley who will be replacing Debora and will be in charge of Student Support and Guidance. Both will be missed in their current roles but will still be working closely with their teams in the future Robert Bennett and his wife Emma who are celebrating the birth of their baby Logan Jack Bennett weighing 5lb 10oz, and to Jonny McQuillin and his partner Emily on the birth of their daughter Ava Lilly McQuillin who weighed 7lb 5oz. Rebecca Proctor, who has been elected as Parent Governor at Lydgate Junior School. The post is for three years and is a key role for the school.

As you know, Alan Phillips is retiring from the University at the end of April. Alan has made a very significant impact since joining us in Student Services some seven years ago. I am particularly grateful for his many contri-butions in strategic development; service integration & quality; and people management. We are arranging a reception to bid Alan farewell which will be held on Thursday, 12 April at 4.00pm in the Boardroom, 104, Arts Tower and you are warmly invited to join us. Please contact Sandra Ibbotson to indicate your attendance. If you would like to contribute towards a leaving gift for Alan, please contact Sandra Ibbotson, The Rotunda, Firth Court, ext 21051 email: [email protected].

Disability & Dyslexia Support Service said goodbye to Claire Shanks in December as Disability Co-ordinator, and we will be welcoming Bryan Coleman to post who comes from the University of Manchester at the end of April 2012. Alison Jones will be returning from maternity leave in April who will job share with Philip Simpson, currently covering her leave. In January, we welcomed Gayle McKay to the post of Disability Transition Officer from the Learning & Teaching Service. Finally, we would like to express our thanks and best wishes to Alan Phillips who retires from the University as Associate Director in April.

From the International Office: A warm welcome to Miriam Brown who joined the IO team as International Officer in March, having previously worked at the British Council. Miriam is a University of Sheffield languages graduate and is particularly pleased to be back in the lovely Arts Tower! And a fond farewell to Dale Jarvis who is moving on to become International Partnerships Manager at De Montfort University. Aside from his supreme student recruitment achievements, Dale's charm and sartorial elegance will be dearly missed by all. Good luck, Dale!

In November last year the Careers Service welcomed Joanna Adamson, who splits her working week as Lloyds Scholars Assistant and also Student Placement Assistant. Jo had worked with us previously as a placement student from SHU when she helped to organise our recruitment fairs. In January this year the Service welcomed several staff: Shirley Riley-Lake joined us as Part-time Course Administrator for the Careers and Enterprise accredited modules. Prior to this Shirley had worked in the Education Department for several years. We were also joined by Rachel Money as Work Experience Assistant, and Stephen Davie as DLHE Project Coordinator and Statistical Analyst. This year has also seen staff move into different roles: Joy Harrison-Roycroft was appointed to the new position of Employer Development Officer - Alumni, after having worked for several years in the Information Team. Pete Lord moved into the role of Careers Adviser (Transition) and from February, Katie Murison has been working as Careers Information Officer in the Careers Service Library.

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Children in NeedChildren in NeedChildren in Need

Staff in SRAIR raised a total of £185.96 for Children in Need by wearing casual clothes, selling cakes, and taking part in a tombola.

Please sponsor me...Please sponsor me...Please sponsor me...

After tragically losing my son Harrison (still born at 37 weeks) in 2011, I‘m doing a Skydive to raise awareness as well as funds for a fantastic charity. SANDS support anyone effected by a death of a baby and promote research to reduce the loss of babies‘ lives. More information: http://www.uk-sands.org/ Why a Skydive? I can‘t run or do anything majorly energetic so why not throw myself out of a plane!?! Crazy I know! Could you spare a couple of quid towards this vital charity? Thank you! Please visit: http://www.justgiving.com/Harrison-Mathers Becky Mathers International Exchanges Unit

MovemberMovemberMovember

Cast your minds back a few months to that hairy time of Movember. For any of you that missed it, Movember is responsible for the sprouting of moustaches on

thousands of men‘s faces in the UK and around the world during November each year. The aim of which is to raise vital funds and awareness for men‘s health, specifically prostate cancer and other cancers that affect men. The men of SRAIR got involved as did Josh Armstrong (SSiD) and various other men within Student Services. Even several women were seen with hairy upper lips in support of the occasion. A fantastic £656 was raised by SRAIR and their coordinator was very grateful to everyone who was involved in either Mo growing, donating, baking, or generally helping to support the Movember cause. Josh raised a great £414 and his team raised £1064 altogether. Many of these guys had to put up with a fair amount of teasing, but as one of Josh‘s colleagues said ‗strangely we all became attached to his moustache and were sad to see it go‘. Well done all ‗Mo-bros‘.

Charity Charity

FundraisingFundraising

Total raised during the Total raised during the

winter: Over £2000winter: Over £2000

Tell us what you’ve Tell us what you’ve

done for next issue!done for next issue!

Article compiled by Becky Masaba-Kituyi

Sheffield Sheffield Sheffield VarsityVarsityVarsity 10k 10k 10k

Sunday Sunday Sunday 25th 25th 25th

MarchMarchMarch

The Sheffield Varsity 10k is the first time that students, staff and alumni from The University of Sheffield and Sheffield Hallam University are going head to head over 10,000m. A team of runners from SSG are taking part in the race that will be

supporting St Luke‘s Hospice and at least £3 from each entry plus 100% of all profits from the race will go directly to the hospice. http://www.fairplaysport.co.uk/varsity-10k-race/

Sport Relief 2012Sport Relief 2012Sport Relief 2012

Also on Sunday 25th March the Sainsbury‘s Sport Relief mile takes place at 100s of venues across the country and participants can chose between 1, 3 or 6miles and it‘s open to adults and children. Laura Salt (Taught Programmes Office) is taking part and Jayne Woodward (Disability & Dyslexia Support Service) and her son Sam are also running. All have opted for the 3 miler. More info: www.sportrelief.com

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Our alumni are a very keen and passionate group of people who are eager to help where their skills can be most useful. Mentoring is an extremely useful and valued resource but traditionally, mentoring has been a face to face process. Our community of alumni are global so it makes sense in this digital age to utilise this help via email rather than be restricted by geographical location. The new role of Employer Development Officer - Alumni has been introduced to build-up the eMentoring project as an additional careers resource for our students. This will link our students with our alumni and help them develop their knowledge of the job market, increase their job hunting and networking skills as well as understanding more about the world of work. Our alumni will be helping our students understand and benefit from their own career experience. This could include discussing the types of competency based questions they might encounter at interview, their day to day working environment, promotion prospects, activities they should be considering, personal opportunities they have experienced as part of their work, module advice for relevant career choices as well as helping them to understand the employability skills they will need to develop for their chosen careers. This activity will be time limited to a maximum of six weeks followed by an exercise in self reflection. After that, they could potentially benefit from further mentoring from a different alumnus. The outcome for the students who take part in the project will be first hand information to help them make good career decisions as well as expanding their networks and the opportunity to forge better links with our alumni. The alumni will gain too by developing the professional skill of mentoring, expand their professional networks, build a relationship with the university and, by helping our students overcome some of the career problems they have encountered, benefit from being part of a helpful career-focussed community. There are other options for our alumni if they are unable to commit to the eMentoring project: One option is to contribute personally to an occupational panel. These are extremely popular events with our students, providing a chance to meet people from occupational areas that interest them. In order to demonstrate the wide array of possible careers available within specific occupational areas, it is essential to have a wide pool of alumni to call on for help on the panels, from recent graduates to senior managers. Students who attend these panel events tell us that it helps them understand how achievable their careers choices are. Finally, our alumni can always add their career history and their invaluable advice to the Case Studies Database. This is a fantastic source of information for students, staff and parents to discover the career journeys of people from the same course or undertaking a particular career path, http://careers.dept.shef.ac.uk/casestudies/index.php If anyone knows any alumni who might like to contribute to any of the schemes mentioned above

please ask them to contact Joy Harrison-Roycroft at [email protected]

Joy Harrison-Roycroft, Employer Development Officer - Alumni, Careers Service

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Each issue we ask a team or a member of Student Services ten questions to see if we can discover what makes them tick...this time it‘s the International Relations Office ...

Questions Manminder Athwal Charlotte Odell Joanne Elson

1. What is your idea of food heaven?

Anything with coconut in it, especially ice cream.

Anything involving chocolate!

I love fish or seafood of any kind.

2. Food hell?

Although my parents are Indian I can‘t handle spicy food!

Mushrooms and ba-nanas.

It‘s hard for me to think of a food hell but I probably couldn‘t eat snails.

3. What is your favorite place you have visited so far in life and why?

Paris or Naxos, an island in Greece with lovely beaches and amazing food.

Paris, I spent six months working there and fell in love with the place.

Treyarnon Bay in North Cornwall. I have so many happy memories there with my family.

4. What music do you currently have on your I-Pod?

David Guetta, Robin Thicke, Rhianna and Adele.

I‘m currently listening to Labrinth, Jesse J, David Guetta, Ed Sheeran and 80‘s clas-sics.

Old stuff like The Who, ELO, David Bowie, Elton John and new stuff too like Coldplay and Adele.

5. What do you do to unwind or relax?

I‘ve developed an obses-sion with Grey‘s Anatomy or more specifically Pat-rick Dempsey.

Pilates, zumba, dance and having drinks and dinner with friends.

I love to cook, I‘m never happier than when I‘m pottering in my kitchen.

6. Tell us something that not many people know about you

I have a black belt in Tae Kwon Do (I was 11!) I am half American.

I was the captain of the netball team throughout my school years.

7. Who would you least like to be stuck on the Arts Tower paternos-ter with?

I recently got stuck on it alone for 45 minutes so anyone would be better than no one.

Kerry Katona, Katie Price or Paris Hilton.

My 4 year old nephew Sam who cannot stand still for two seconds lit-erally. Or anyone claus-trophobic.

8. What was the last thing what made you laugh?

My friends telling me stories from a night out at the Student Union.

My colleagues robot impression (not men-tioning names).

My brother Stephen has the ability to make me belly laugh.

9. What's your all time favorite film?

Always changes, but cur-rently it‘s Before Sun-rise/Before Sunset.

It‘s hard to choose. I like foreign films like Amelie or the Motorcy-cle Diaries.

It has to be Jaws. Just the original, the sequels are rubbish.

10. What's your tipple?

Jack Daniels and Coke, Acapulco Cream Cock-tails or Champagne

A nice cocktail, proba-bly a mojito or a pas-sionfruit martini.

A nice glass of red, G&T or a good single malt whiskey.

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Do you have the Student Employee

of the Year?

Now is your chance to nominate your student staff for the Student Employee of the Year Awards (SEOTY) 2012. ―The Student Employee of the Year Awards recognise and reward the outstanding contributions and achievements, of students who effectively combine part-time work with their study commitments, and SEOTY promote student friendly employers.‖ The awards are co-ordinated by NASES (National Association of Student Employment Services). The Student Jobshop is part of NASES and is participating in the awards to help our students get recognition for their work experience.

Amy Gray, Jobshop Coordinator, Careers Service

Last year‘s winners (from l-r): India-Chloe Woof, Ismael Gauci, Sarah Fulcher, Sarah Hardy and Matthew Wong

If you have any students working for you who you think deserve special recognition for the work they have done for you then please enter. They can be outstanding in terms of their commitment to your department, for their ability to make a change or make your life easier. Were they particularly flexible or did they have an amazing attitude? The application process is really easy, by filling in a quick online form your student staff and you as an employer could really boost your profile in the university. You can nominate your students in either of the following categories: On Campus Employee of the Year International Student Employee of the Year A panel of judges will pick our institution‘s winners for each category from all the nominations received. These will then be entered into the regional heats and, if successful, will be entered into the national heats. For the past couple of years, as well as institutional winners, we have also had winners at a regional level and last year we had a runner up for one of the national awards! Each year we hold a small ceremony to present our student winners with their institutional and regional certificates (see photo) – could you and your student worker be attending this year?? National winners are presented with their certificates and winnings at the SEOTY awards dinner in July. To nominate one of your student workers please visit: http://nases.org.uk/seoty2012 Closing date for applications is 5pm on 13 April 2012. The contact for the University of Sheffield Jobshop who should be included in your nomination is Amy Gray, tel. 0114 222 0928, email [email protected]

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If you have noticed that some of your colleagues have suddenly got increased energy, have added sparkle and vitality and have been resisting the cakes and biscuits in the office, then perhaps they have been attending the Healthy Eating workshops organised by the Student Services Staff Well Being group! The workshops have been running since January and are led by Tracy Woodward, a fitness and healthy eating guru! Over a period of 12 weeks , the lunchtime sessions have so far covered the science behind why ‗diets‘ don‘t work , the nutritional basis of healthy eating, portion control (we all came to the conclusion we were eating too much!) and food labelling. The focus of the group is not at losing weight but at making lifestyle changes that are easy to introduce and sustain in our busy lives! For those participants who do want to keep an eye on their weight, Tracy does bring the dreaded weighing scales with her, but for the majority of people attending the session, weight loss is not the motivation behind coming to the group. The weekly sessions are backed up by a Google site where Tracy posts healthy recipes and the slides and notes from each workshop for any people who can‘t make that week‘s session. ‗Home work‘ is also given each week! For further information contact Claire Brooke: at

Claire Brooke, Student Services Staff Well Being Group

Can I just say that when I came into Careers last week I thought it was such a friendly welcome. You could feel the support and welcome of the staff as you do when you go into a new place and I thought it was great. I'm sure you get this kind of feedback all the time, but just think it is worth saying these things sometimes.

Comments received from a colleague in External Relations after visiting the Careers Service:

―I started as a new lecturer in September, taking on the rather daunting role of admissions tutor. I‘m just emailing to say that James (in Admissions Service) has offered first-class support and advice, always with the most impressive efficiency and cheerfulness. He is an asset to our HCS admissions team and I just wanted to say you‘re very lucky to have him!‖

Thanks to James in Admissions from Sarah (Human Communication Science):

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Ingredients: 225g wholemeal plain flour 1 1/2 tbsp. baking powder 1/2 tsp. salt 1 tsp. ground cinnamon 175ml milk 2 eggs, lightly beaten 4 tbsp. vegetable oil 4 tbsp. clear honey 125g grated carrot For the topping: 1/2 tsp. each of pumpkin seeds, sunflower seeds & rolled oats

Method: Preheat the oven to 180C/350F/gas mark 4.

Line a 12 cup muffin tin with muffin cases.

Sift the dry ingredients (flour, baking powder, salt & cinnamon) into a bowl and mix thoroughly.

Mix the rest of the ingredients into a separate bowl, and then pour this into the dry ingredients. Fill the muffin cases to the top with the batter, and sprinkle the mixture of seeds and oats on top. Bake in the oven for about 25 minutes until risen and golden and an inserted skewer comes out clean. Leave to cool on a wire rack.

Enjoy, guilt free!

Top Tip: This recipe works well if you substitute the

grated carrot for courgette or over-ripe bananas.

It’s also extra delicious if you stir some walnuts

Healthy Carrot & Seed Muffins

No butter, no sugar and heaps of fibre—these muffins make a tasty mid-morning snack and fill you up until lunchtime!

Understanding how academic departments work: the Centre of the University Programme

Have you ever wondered what the academic contact you talk to and email all the time actually looks like? Or thought that there might be ways to work together more effectively, if only you had the time and opportunity to talk about it? Do you know whether your team‘s priorities, deadlines and busy periods match up with those in academic departments – or are they completely different?

CUP is a new Student Services staff development initiative, designed to give you a better understanding of how things work in academic departments (i.e. the centre of the University) and a chance to get to know your academic colleagues better.

The programme is open to all staff in Student Services and, although it‘s starting out as a pilot scheme in the Faculty of Arts and Humanities, we plan to roll out the scheme to other faculties in the near future. There are two options available at the moment, work-shadowing and a Meet the Department day. Both options are designed to offer a number of benefits, , including: Strengthening relationships and creating empathy Finding out more about the ―opposite end‖ of processes and procedures Understanding the pressures academic departments are under and how you might be able to help Discovering what life in academic departments is like for staff and students

Finding out more about CUP To find out more about CUP and how to apply, go to our web pages at www.sheffield.ac.uk/ssd/staff/training/cup where you should find everything you need to know, including the answers to some FAQs.

Dee MacCormack, Communications and Projects Manager

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This time our regular column is looking at Student Services as a whole. Put together we are a very large team with around 400 staff based in more than 15 different locations on campus. If you would like to refresh your memory of how the whole department fits together in terms of sections, offices and teams, you can check this at any time on our website at http://www.shef.ac.uk/ssd/structure.

And don‘t forget about our student services strategy pages:

http://www.shef.ac.uk/ssd/student-services-strategy/index where you can find out more about our strategic direction – and about progress with a number of key projects.

Some structural changes taking place soon which you may like to note in particular:

Our new integrated ―Student Support & Wellbeing‖ section which incorporates the former Student Support & Guidance and Student Health & Wellbeing teams. From this Spring Debora Green will be heading up the bigger integrated team.

A new ―Student Development‖ grouping which will be headed by Steve Fish, Deputy Director of Student Services. This will include the Careers Service; the new Student Skills & Development Centre which will open later this year at 301 Glossop Road; and the Student Services Information Desk.

As Steve mentioned at a recent staff briefing, we are on a journey in setting up the 301 Centre and the same can be said about the Student Development group as we get this established and seize the new opportunities it presents in the coming months.

These changes are not yet reflected on the structure website mentioned above, but if you would like to find out more about 301, there is now a new website available at http://www.shef.ac.uk/studentskills. Andrew West, Director of Student Services

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The Director of the ELTC, Richard Simpson, has recently returned from

a visit to Iraqi Kurdistan. Jason Slade met him to find out about the trip.

So, Richard, where exactly have you been? I was part of a UKTI mission. We flew into Erbil, the capital of the Kurdistan Region, and spent three days there before going to Sulaimania for a day. And who did you meet? Firstly the Ministry of Higher Education and the director of the Kurdish Regional Government sponsorship scheme. We have a lot of KRG sponsored students, both at the ELTC and the University as a whole. It was very useful and interesting to meet with them and get an idea of the purpose of the sponsorship scheme.

And what’s that? Well, they are looking to develop higher education in Kurdistan. Currently they have three applicants for every available place. A number of new universities are opening there and many of our students will return to jobs in those universities. And who else did you meet? We visited a number of the universities, both

private and state sector, as well as some schools.

It also offered an opportunity to meet with

agents and language providers. In addition to

degrees there is a lot of interest in creating staff

development and teacher training links.

What was your impression of Kurdistan? Fascinating. It was my first visit to the region, which suffered terribly under the Saddam regime. Generally the region seems very peaceful now and although there‘s a lot of security I felt very safe. Erbil has a citadel that has been continuously inhabited for over 6000 years, which is currently being renovated by UNESCO. Unfortunately I didn‘t have time to visit properly. So you’ll be going back? Definitely!

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It was a routine day in September 2010 in the Taught Pro-grammes and Student Support and Guidance Offices. Lucy Butler, Paul Rodgers and I were discussing our favourite food over lunch preparation and the subject soon arrived at cheese! One thing lead to another and we were dreaming of having a cheese banquet when we had the idea of an office Cheese Day. We were all so excited that we decided to set a date there and then. However we were unsure if anyone else would share our passion in this deli delight. We sent emails round to all our team members and put posters up in the kitchen to remind people of the date and asking them to bring their fa-vourite cheese. The day arrived. Lucy, Paul and I provided biscuits and crackers for the event, but were we the only ones in the office who would embrace the idea? Our doubts soon faded as people started to arrive for work and the kitchen began to fill up with cheeses of all kinds, from different areas of the UK and some international cheeses. The event was so popular and we had so much cheese that we ended up going out and buying crusty bread to help us all polish off the cheese over the next three days! With our bellies full and our cheese experience over we were happy in the knowledge that we had created a fun few days and a great team bonding experience where lunch was provided by all.

The following year, as the winter nights began drawing in, our thoughts turned to Christmas and the yummy foods that we would be enjoying. But why wait until Christmas? We decided to have Cheese Day 2; “The Attack of the Gorgonzola”! The teams didn‘t need telling twice (as you can see from the picture below). We introduced chutneys, pickles, speciality crackers and breads and people even made speciality cakes for dessert! Cheese Day 2 began on a Tuesday and we were still snacking on Friday. Who knows what the future will bring - a Student Services Cheese Day?

The possibilities are endless...

Cheese Day Laura Salt, Taught Programmes Office

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Book Review By Jason Slade

Winter in Madrid

C.J. Sansom

C. J. Sansom‘s 2006 novel Winter in Madrid is set in 1940. Hitler

appears to have the upper hand in the early stages of WWII and

the Luftwaffe is relentlessly assaulting Britain‘s cities. It is from

the Blitz of London that our protagonist, Harry Brett – wounded

at Dunkirk – is contacted by the secret services and sent on a

mission to Spain, to investigate the shadowy business dealings of

a school acquaintance, Sandy Forsyth. Spain, now under the

dictatorship of Generalisimo Franco, is struggling to find its feet in

the aftermath of a bloody civil war, and Sansom‘s novel cleverly

uses this stage to interrogate the notion that one can remain

impartial in the face of tyranny.

Once in Spain Harry is confronted not only by Sandy but also the memory of another school

friend, Bernie Piper. Bernie, a working-class scholarship pupil at Brett‘s public school and later a

committed communist went to Spain with the International Brigades to fight Franco‘s fascists, and

has been missing in action since the bloody Battle of Jarama. His girlfriend Barbara, a Red Cross

nurse, believes that he is dead, and has struck up a relationship with Sandy even though she can‘t

stop thinking about Bernie. By switching the action back and forward in time between their school

days, the civil war and the present Sansom is able to build an intricate narrative that blurs the

lines between the private and the public, the personal and the political. Confronted by the poverty

and suffering of the Spanish people under the new regime, Harry finds that his values – of empire,

duty and the old school tie – are not only unable to rise to the problems of the modern world but

are largely culpable for them. Ultimately he and Barbara are forced to take sides, but their actions

seem to transcend narrow ideological categories, offering a stark personal choice to all of us,

between barbarism and humanity.

I had not read anything by Sansom before and thoroughly

enjoyed the book. It‘s set at a time in our recent history that

is both interesting and important, and Sansom‘s writing

makes the characters engaging, lively and sympathetic, when

it would have been easy to fall into crass stereotypes. I have

spoken to people who are Sansom fans and they suggest

that it‘s quite different to his other novels, but still well

worth a read. It is fairly long but I couldn‘t put it down and

raced through it pretty quickly, which I‘m sure is a good sign!

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Why not test your knowledge and creative skills with this fun seasonal quiz? As well as Easter, our quiz also features other faith celebrations taking place at this time of year. Try answering the questions below, unscramble the words and decorate the egg, either alone or with others in your team. Just print off this page and have a crack at it to be in with a

The Easter Bunny has its origins in which country………………………………………………….. What does "Mardi Gras" mean? ………………………………………………………………………………. Which Jewish festival commemorates the liberation of the Children of Israel who

were led out of Egypt by Moses?……………………………………………………………………………...

What is the origin of the word "Easter"?…………………………………………………………………. What is the flower of Easter? …………………………………………………………………………………….

WORD JUMBLE

betsak …………………….

nunyb ………………………

geg ....................................

fofdidal .............................

ylli …………………………..

lcheactoo …………………

cickh ……………………….

aeecrodt …………………..

Please send in the completed page by Tuesday 3rd April, so the Easter Bunny can deliver the prize in time for Easter! Send your entry to Katherine Emms, Level 1, Arts Tower.

TIE BREAKER DECORATE YOUR OWN EGG

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The Connection

Team

Let your section contact know if you have any articles, reviews or new ideas for the newsletter.

Cheryl Hewitt Student Administration Service [email protected] 21277

Gemma Bennett International Office [email protected] 21010

Jason Slade English Language Teaching Centre [email protected] 21780

Joe Woolway Student Support & Guidance [email protected] 21319

Paul Rodgers Student Support & Guidance [email protected] 21375

Sandra France SSiD [email protected] 21276

Sandra Ibbotson Director's Office [email protected] 21051

Katherine Emms Recruitment Support [email protected] 26263

Holly Biggins UK/EU Recruitment and Outreach [email protected] 21027

Jayne Woodward

Disability & Dyslexia Support

Service [email protected] 21312

Cornelia Percival University Health Service [email protected] 22125

Jayne Whitley Registry Service [email protected] 21286

Becky Masaba-Kituyi Admissions Service [email protected] 25337

TBC Counselling Service

Kathryn Fey-Beatson Multi-Faith Chaplaincy [email protected] 28923

Gaynor Martin Careers Service [email protected] 20908

Amy Jeffries Academic Support [email protected] 21209

Joanne Elson International Relations Office [email protected] 26268