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REPUBLIC OF THE PHILIPPINES

DEPARTMENT OF JUSTICE

National Prosecution Service

PROVINCIAL PROSECUTION OFFICE

SANTA CRUZ, LAGUNA

-oOo-

CITIZEN’S CHARTER

VISION: A JUST AND PEACEFUL SOCIETY ANCHORED ON THE PRINCIPLES OF TRANSPARENCY, ACCOUNTABILITY,

FAIRNESS AND TRUTH.

MISSION: EFFECTIVE, EFFICIENT AND EQUITABLE ADMINISTRATION OF JUSTICE

Frontline Services:

A. FILING OF CRIMINAL COMPLAINTS FOR PRELIMINARY INVESTIGATION

STEP BY STEP PROCEDURE REQUIRED DOCUMENTS RESPONSIBLE

EMPLOYEE

TIME/

DURATION

FEE

1. Initial Assessment of the complaint

affidavit with all the supporting documents

a. Duly Subscribed NPS

form (IDF) b. Duly subscribed

affidavit-complaint

c. Duly subscribed affidavit of witness/es

d. Sufficient copies of annexes

e. Object Evidence if applicable

Adm. Officer

5 minutes None

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f. Such other documents depending on the nature of the case

2. a. Due receipt of the complaint and its annexes, if documents are assessed as

complete by affixing OPP’s rubber stamp on the IDF. (Proceed to step 3)

2. b. If affidavits or the NPS form are not yet subscribed, require the affiants to

proceed to the prosecutor on duty for administration of oath of the affidavits

and the NPS form before receiving the complainant’s records. (Proceed to step 3)

2. c. Return the documents to the

complainant/person authorized by law to file a complaint/any law

enforcement officer authorized to file criminal complaints, if documents are assessed as incomplete

As mentioned above

Affidavits/NPS form

Staff-in-charge/ Officer of the day

Staff-in-charge/

Officer of the day

Staff-in-charge

2 minutes

2 minutes

2 minutes

None

None

None

3. Assignment of NPS docket number

As mentioned in no. 1 Records Officer/ Docket Officer/

Staff-in-charge

5 minutes None

4. Case Assignment As mentioned in no. 1 Provincial Prosecutor/Deputy

Provincial Prosecutor

Within 10 days from receipt of

complaint/annexes

None

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5. Investigation Proper As mentioned in no. 1 Assigned Investigating Prosecutor

Within 60 working days from date of assignment or a longer period as

maybe warranted under the circumstances

None

6. Review and action on the Resolution or Resolution and Information prepared by the Investigating

Prosecutor

Provincial Prosecutor/Deputy Provincial Prosecutor

Within 10 days from receipt of Resolution or Reso. and Info.

None

7. Release of Resolution Records Officer/

Staff-in-charge

Within 24 hours from

receipt of the Resolution by the secretary of the

Investigating Prosecutor and corresponding annotation in the

logbook

None

8. Filing of Information, if applicable Staff-in-charge Same as above None

END OF TRANSACTION

B. FILING OF CRIMINAL COMPLAINTS FOR INQUEST


EMPLOYEE

TIME/

DURATION

FEE

1. Initial Assessment of the complaint affidavit with all the supporting

documents

a. Duly Subscribed NPS form

b. Duly subscribed affidavit-complaint

Receiving Staff/Staff-in-charge

5 minutes None

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c. Duly subscribed affidavit of witness/es

d. Duly subscribed

Affidavit of Arrest e. Sufficient copies of

annexes f. Object Evidence, if

applicable g. Certificate of

Confinement, if

applicable h. Such other documents

depending on the nature of the case

2. a. Receipt of the complaint and its

annexes, if documents are assessed as complete. (Proceed to step 3)

2. b. If affidavits or the NPS form are not

yet subscribed, require the affiants to proceed to the prosecutor on duty for administration of oath of the affidavits

and the NPS form before reception of the complaint records. (Proceed to

step 3)

2. c. Return the documents to the law enforcement officer, if documents are assessed as incomplete and direct the

officer to submit in proper form, the required evidence within the period

prescribed under the provisions of Art.

As mentioned above

Affidavits/NPS form

Receiving

Staff/Inquest Prosecutor

Records Officer/

Inquest Prosecutor

Inquest Prosecutor

2 minutes

2 minutes

10 minutes

None

None

None

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125 of the Revised Penal Code, otherwise the officer will be ordered to release the detained person

3. Investigation of the case by the inquest prosecutor

Inquest Prosecutor 3 minutes None

4. Determination if arrest was made in accordance with the Rules of Court


5. Inquiry on whether accused will avail

of a regular preliminary investigation or will proceed with inquest proper


6. a. IF WITH WAIVER OF ART. 125 OF RPC

6. a. 1.Order for the Issuance of Subpoena

(Proceedings terminated and case scheduled for regular P.I. –see above

chart) 6. b. INQUEST PROPER

(Examination of evidence at hand to determine presence or absence of

probable cause); Resolution of Inquest Case;

6. b. 1. Review/Approval of the Inquest

Resolution

Inquest Prosecutor

Inquest Prosecutor

Provincial Prosecutor/Deputy


1 minute

30 minutes

15 minutes

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6. b. 2. Release of the Resolution or Resolution and Information

6. b. 3. Filing of the Information, if applicable

b. 4.Recording of the Case Count Case No.

Staff-in-charge

Staff-in-charge

Records Officer

Immediately Upon signing of the Provincial Prosecutor/Deputy


Immediately after the approval of release of

the Inquest Resolution with Information

After Return of Office Case File

END OF TRANSACTION

C. FILING OF MOTIONS FOR RECONSIDERATION OR REINVESTIGATION

STEP BY STEP PROCEDURE REQUIRED DOCUMENTS RESPONSIBLE EMPLOYEE

TIME/ DURATION

FEE

1. Receipt of the Motion

a. Copy of the Verified Motion and Proof of

service to the opposing party

Records Officer/ Staff-in-charge

5 minutes None

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2. Forward/Refer the said motion to the Provincial Prosecutor assigning the investigating/handling prosecutor

concerned for evaluation/resolution

-do- Records Officer/ Staff-in-charge/Provincial

Prosecutor

2 minutes None

3. Action of the Handling

Prosecutor/Resolution of the Motion by the Handling Prosecutor

Motion and other

documents; Resolution

Handling Prosecutor Motion for

Reconsideration:

Within 30 days from receipt of the Motion or

earlier. If Info is already filed in

court, the Prosecutor may not give due course

to the motion, unless the court has granted

the motion to suspend proceedings, in which case, the Prosecutor

shall resolve within the period fixed by the

court.

Motion for Reinvestigation

Within the period prescribed by the court

None

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4. Review and Approval of the Resolution on the Motion for Reconsideration/Reinvestigation

Resolution on Motion for Reconsideration/ Reinvestigation

Provincial Prosecutor/Deputy Provincial Prosecutor

5. Recording on logbook of the

Resolution on Motion for Reconsideration

Resolution Records Officer/Staff-

in-Charge

2 minutes

6. Issuance/Mailing of the Resolution of

Motion for Reconsideration

Resolution Record Officer/Staff-

in-Charge

5 minutes

END OF TRANSACTION

D. ADMINISTRATION OF OATH OF AFFIDAVITS/SWORN STATEMENTS/NPS FORM


TIME/ DURATION

FEE

1. Referral of the would-be affiant/s to the

Prosecutor-on-duty

1. Duly Signed

Affidavit/Sworn Statement/NPS

Form

2. Valid Identification card/s

Sufficient copies of the affidavits/sworn

statements

Administrative Officer/

Staff-in-charge

5 minutes None

2. Administration of oath

-do- Prosecutor-on-duty 5 minutes None

3. Securing of a copy of the duly subscribed

affidavit for record purposes

Staff-in-charge/Docket

in Charge

2 minutes None

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END OF TRANSACTION

E. REQUEST FOR AND ISSUANCE OF CERTIFIED TRUE COPIES OF DOCUMENTS


TIME/ DURATION

FEE

1. Assessment of the written letter-

request for issuance of certified true copies of documents particularly

indicating therein the specific document (Resolution, case files,

Information, etc) stating the NPS docket number and complaint title, if applicable.

a. Written letter-

request

b. Valid identification card/s

Administrative Officer 5 minutes Php75.00 for

the first three pages and an

additional amount of

Php2.00 in excess of the first three

pages, unless with

certificate of indigency

2. Duly receive said letter request

Staff-in-

charge/Docket-in-charge

2 minutes

None

3. Assist in the photocopy of the required documents to be certified

Staff-in-charge 5 minutes At the expense of the

requester

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4. Certify the photocopied documents as requested

Administrative Officer Depends on the volume of the document

As stated in item 1

5. Issuance/Release of Certified true copy of the document/s

Administrative Officer 2 minutes As stated in item 1

END OF TRANSACTION

F. ADMINISTRATION OF OATH OF AFFIDAVITS/SWORN STATEMENTS/NPS FORM


TIME/ DURATION

FEE

1. Assessment

a. For local employment/Legal Purposes

a. Police Clearance or

NBI Clearance

b. Community Tax(sedula)

Staff-in-charge

Administrative Officer

5 minutes P. 50.00

b. For loan purposes

a. Xerox Copy of I.D. from gov’t agency where the applicant

has been employed

Staff-in-charge

Administrative Officer

5 minutes P. 50.00

c. For F/A License(LTOP)

a. Police Clearance b. Sedula(CTC)

Staff-in-charge

5 minutes P. 1000.00

2. For Duly Signature of Said Request as Stated Above

As Stated Above Administrative Officer 2 minutes

3. Issuance/Release of Said Clearance Staff-in-charge 2 minutes

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END OF TRANSACTION

G. REQUEST FOR RENDITION FOR LEGAL OPINION/ASSISTANCE(i.e. purchase of lot)


EMPLOYEE

TIME/

DURATION

FEE

1. Assessment of the written letter-request of the Local Officials

concerned requesting legal opinion/assistance

a. Written letter request for the purpose of the

local official, such as, -Assessment of the

Municipal and Provincial Assessor;

-Sanguniang Pambayan’s Resolution Granting the

Purchase of a Certain Lot and or

-Sanguniang

Panlalawigan Resolution granting the Purchase of a lot

-Deed of Absolute Sale

Administrative Officer/

Staff-in-charge

15 minutes None

2. Receipt of Said Request for Legal

Opinion

Same As Above Receiving Officer 5 minutes None

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3. Action on the Request for legal opinion/assistance

Same as Above Provincial Prosecutor/Assigned Prosecutor

5 minutes None

4. Issuance/Release of Document Same as Above Staff-in-Charge 5 minutes None

END OF TRANSACTION

Procedure for Grievances/Complaints: 1. Go to the public assistance and complaints desk and directly report any complaint relative to the service/transaction; or

2. Contact the head of prosecution office at:

Telephone Number/s : Santa Cruz Station - 523-9526

3. Contact government complaint hotline “8888”

Documents

Page 1 of 12 REPUBLIC OF THE PHILIPPINES ......Prosecutor/Resolution of the Motion by the Handling Prosecutor Motion and other documents; Resolution Handling Prosecutor Motion for