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Role of Senior Management

EPA Regions 9 & 10

and

The Federal Network for Sustainability

2005

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Plan Do Check Act

Environmental

Policy

Continual Improvement

Planning

Implementation &

Control

Checking &

Corrective Action

Management

Review

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The Role of Management

• The EMS model is built on the premise that

senior management is consistently participating

or otherwise involved.

• There are key points where senior management

has a defined role (e.g., Policy, management

review).

• Ongoing support is critical.

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Specific Expectations of 

Management

* Be visible and positive about the message.

* Show your support through organizational policy, as well as “walk the talk” by your 

words and actions.

* Discuss the benefits of using the EMS tool;Most importantly, verbalize how it supportsthe mission.

* Be up front and honest about the effort neededfor successful implementation.

* Provide resources (financial, staff, external).

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Specific Expectations (cont.)

* Provide moral support, encourage your team,and create a leadership environment thatensures success. The staff should feel thatyou are in it with them and committed tosuccess.

* Encourage dialogue among the variousoffices, units and/or facilities. Try to break down the silos!

* Share performance results with theworkforce.

* Communicate outside the agency to share

experiences and to learn from others.

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Management Review of EMS

EPA Regions 9 & 10

and

The Federal Network for Sustainability

2005

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Management Review

• Separate element in ISO 14001 (4.6),

• Distinct from checklists or EMS audit,

• Essential part of continual improvement.

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Top Management Should Review

* Continuing suitability of the EMS and policy,

* EMS audit results and compliance evaluations,

* Environmental objectives, targets and

 performance,* Status of corrective and preventive actions,

* Communications with interested parties,

* Follow-up from previous management reviews,* Changing circumstances,

* Recommendations for improvement.

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Top Management

Considerations

Issues resulting from changes in:

* Products, services, or activities,

* Technological advances,

* Legislation,

* Expectations of stakeholders,* Financial circumstances.

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Items to look for

* Schedule for management reviews

* Attendees at meetings

* Minutes of management reviewmeetings

* Support for continual improvement.

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EMS 101 for Senior ManagementBrief Overview of Environmental Management

Systems (EMS)

EPA Regions 9 & 10

andThe Federal Network for Sustainability

2005

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What is an Environmental

Management System?

* It is the tool used by an organization to manage the:

* Organization structure,

* Planning activities,

* Responsibilities,

* Practices, procedures, processes,

* Resources.

* It is for developing, implementing, maintaining,reviewing, and correcting/improving the approach to

addressing environmental issues.* It is the structured approach that incorporates

environmental considerations into day-to-day operationsthroughout the organization, and is designed to promotecontinual improvement.

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Process vs. Performance

* An EMS defines a process- “HOW” to dosomething, in this case, manageenvironmental issues.

* It alone does not guarantee performancestatus- or “WHAT” needs to be done. For example, being in compliance is a measure of 

 performance.

* The EMS is a process used to achieve performance goals.

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General Principles

* An EMS uses the Plan-Do-Check-Act Management Model,

* An EMS serves the organization and its mission,

not the reverse,

* EMS is a process, not an event,

* An EMS is the people & their actions, not the words &

aspirations,

* Improvement rests on changing attitudes & behaviors

“Want to, not have to”, 

* Start at the top, and the bottom and implement throughout.

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Keep in mind… 

* The EMS and related measurement tools are

 just that- tools. Alone, they will not guarantee

success. Do not fixate on the tool.

* The organization must use the tools, not justhave them.

* A useful EMS is “alive”; constantly measuring

 performance, making adjustments, and looking

for continual improvement opportunities.

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How to Prepare for Management

Review

* Have a clear understanding of Policy,

* Know how and why objectives and targets

were identified,

* Review audit findings,

* Assess overall effectiveness of EMS, focusing

on continual improvement.

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Checking/Corrective Actions

• Measurement andMonitoring

• EMS Nonconformance andCorrective Actions

• Records• EMS Audits

ContinuousImprovement

Implementation

• Roles and

Responsibilities

• Training and

Communication

• EMS Document Control

• Emergency

Preparedness and

Response

Planning

• Environmental Aspects

• Compliance

• Objectives and Targets

• Environmental Mgmt.

Programs

EnvironmentalPolicy

ManagementReview 

ISO 14001 Elements

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A Viable EMS

To succeed an EMS should be:

* In harmony with mission focus;

* Cost effective;* Flexible;

* Transparent;

*  Useful to the “practitioner”;* Focused on continual improvement.

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Implement

Plan

Check 

Review

PlanImplement

Check 

Review

Plan

Implement

Etc.

Continual Improvement Cycle