P R O F I L E Corporate and Expertise Overview. © 2006 Infowave Systems Inc. All rights reserved. 2 Corporate Overview Mission Identity Experience Profile

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Corporate and ExpertiseOverview

© 2006 Infowave Systems Inc. All rights reserved. 2

Corporate Overview

Mission

Identity

Experience Profile

Healthcare Experience Overview

Life Sciences Experience Overview

Information Management Experience Overview

Implementations Experience Overview

Infowave – Your Expert Partner

Case Study #1

Case Study #2

Case Study #3

Case Study #4

Delivery Models

Management Team

Index


Corporate Overview

Infowave is dedicated to ensuring the success of Customer Technology Initiatives

History

Founded in 1998

Proven and experienced management team

Highly skilled and experienced consultants with strong domain and technology experience

Scale

60+ employees

Offices in Hartford, CT

Services Portfolio

Data Warehousing (ETL&BI)

Applications Development

ERP and CRM

Healthcare Solutions

Technology Consulting

Domain expertise

Healthcare

Insurance

Utility Industry

Information Technology

Customers

Fortune 1000 organizations

Health Insurance

Utilities

Mid-size businesses

Infrastructure - Delivery Processes

Onsite and Near-shore based technology delivery

Scalable infrastructure

Delivery center in CT.


Identity

•Who We Are

•What Value• we Offer

•How we are• Different

•Track RecordA significant portion of Infowave’s business comes from references and repeat

engagements from Customers and Partners.

Infowave is highly Customer focused with flexible service delivery models to suit varying Customer requirements..

Infowave has strong technical and domain expertise along with significant implementation experience that complement Customer’s business knowledge.

Infowave is a Customer focused IT services company that provides high quality, reliable, innovative and cost effective solutions for our customers

leading to long-term partnerships.

Customer and Infowave : Partners Always!

Our mission is to be a global IT solutions company that customers can consistently rely on for high quality, reliable, innovative and cost effective solutions•Mission

© 2006 Infowave Systems Inc. All rights reserved.

Infowave Experience Profile

5

TechnologyDatabases – Oracle 11g/10g, IBM UDB/DB2, Microsoft SQL ServerETL Tools – IBM DataStage, Informatica, Talend, SQL LoaderBI/Reporting – Cognos, SAS, Business Objects, MicroStrategy, Hyperion, OracleSOA, Web Services, .NET, C#, Java, QA

VerticalsHealthcareLife Sciences FinancialInsuranceUtilities

•We specialize in delivering enterprise Data Warehousing and Business Intelligence (DW/BI) solutions for Healthcare, Pharmaceutical, Financial verticals

Information ManagementData Integration – ETL, SOA, ESBData Warehousing – Data Warehouses, Data Marts, Operational Data Stores, Master Data Management (MDM)Business Intelligence – Informatics, Reporting, Analytics, OLAP

IT systems implementationProgram and Project ManagementTechnical and Solution Architecture for high performance and scalabilityFull lifecycle implementation encompassing Strategy, Requirements, Design, Development, and DeploymentMultiple methodologies


•Comprehensive Healthcare domain expertiseHealth Plans

Commercial, Medicare, Medicaid

Business lines Medical, Pharmacy, Behavioral, Dental, Group Life

Detailed understanding of Payer operations and business processesMember Eligibility and EnrollmentProviders and NetworksClaims Adjudication and PaymentPremium tracking and ReconciliationPharmacy ClaimsLab ResultsDisease ManagementCase ManagementUtilization ManagementHealthcare Transaction PortalsHealth Risk Assessment (HRA)

Healthcare Experience Overview


Healthcare InformaticsFinancial AnalyticsClinical AnalyticsClinical Rules EnginesPredictive Modeling and Risk ScoresDisease Conditions and Outcomes AnalysisDisease Identification and Stratification

HIPAA Standards and ComplianceX12 EDI transactions – 820, 834, 835, 837 I/P/D, 270/2715010 Compliance 4010 to 5010 migrationICD-10 migration

Regulatory ReportingMedicare Part C & D ReportingMedicare RAPSMedicaid Encounters Reporting

Healthcare Experience Overview (contd.)

© 2006 Infowave Systems Inc. All rights reserved.

Life Sciences Experience Overview

Domain Knowledge

Drug Discovery, Pharmaceutical Development and Clinical

Preclinical, PK/PD Concepts, Bio-analytical Chemistry

Clinical Trials

Bioinformatics, Laboratory Informatics, Clinical Informatics

Validation

URS, FS, RTM

IQ/OQ/PQ scripts

21 CFR Part 11

GLP, GCP and GMP compliance

SOPs

Project Management

Multiple IS projects in Discovery, Development and clinical

Managed a team of scientists and IT staff

Managed LIMS, SDMS, Oracle Clinical, ELN & quality systems

Integration projects

Data Analysis and Visualization projects8


Outstanding Technology proficiency implementing Very Large Database Systems (VLDB) and Data Warehousing applications

Architecture and Design of large multi-terabyte Data warehousesData modeling – 3rd Normal form, Star Schema (Kimball methodology), HybridMassive Data Loads, Performance TuningData IntegrationIntegrating multiple sources and subject areas to create one single source of truth for an organizationETL Design and developmentBusiness IntelligenceAnalytics – OLAP, Data mining, Statistical AnalysisReporting – Management Reporting, Dashboards, ScorecardsTools – Cognos, SAS, Business Objects, MicroStrategy, Hyperion, OracleMultiple Technology platformsDatabases – Oracle 11g/10g/9i, UDB/DB2, MS SQL ServerOperating Systems – IBM AIX, Sun Solaris, Windows, HPUXETL Tools – IBM DataStage, Informatica, SQL Loader, Shell Scripts

Information Management


Proven IT systems implementation experienceSuccessfully implemented several multi-million dollar enterprise systems and applications for leading companies

$5.4 billion Health Plan from Florida$21 billion Health Plan from Connecticut$34 billion Health Plan from Connecticut$ National Health Plan for Michigan State

Strong Program and Project Management skillsFull life-cycle implementation experienceArchitecture, Design, Development, and Production rolloutMethodology based implementation

Project Implementation Experience


PeopleComprehensive Domain expertiseOutstanding Technology expertiseBroad-based IT systems implementation experienceHighly effective leaders and team players

Process Mature program management processProven experience with multiple development methodologiesExcellent team coordination

Organization Executive focus and commitmentFlexible cost modelsScalable resource management and availabilityStrong partnership with technology providersFinancially viableCustomer ReferencesDelivery Locations

Infowave – Your Expert Partner


One of the largest Health Insurers for Medicare and Medicaid plans selected Infowave as their Informatics and EDW implementation partner

Infowave’s responsibilities included:Informatics StrategyEDW - Analysis, Design, Development, and DeploymentMedicare Part C & D regulatory ReportingBI StrategyCare Management platform strategy

Infowave was directly responsible for the following:Technical and Solution ArchitectureBusiness and Systems RequirementsData ModelingMaster Data ManagementETL Design and DevelopmentQAHistorical Data LoadsProduction Rollout of ETL jobs

Case Study 1 – Enterprise Data Warehouse (EDW)


MethodologyAgile methodology accelerates timelines and maximizes business user participationDetailed source system analysis with iterative Data DiscoveryDimensional data model using Ralph Kimball’s methodology is intuitive, easy to use, and provides outstanding system performance

Data Management/AuditingData lineage is preserved through standard audit keys and timestamps for all recordsComplements the Data Traceability and produces statistics of every process that could be used for identifying opportunities for improvement and also provide Data Reconciliation

Load Strategy Incremental load strategy significantly improves Data Load Performance and provides 24x7 system availabilitySeparate historical load strategy for optimizing load times for large volumes of historical data

Advanced Database Features Bitmap indexes, Analytical Functions, Table Partitioning and Partition Exchange that boosts the Load Performance and improves User experience

Template Driven ETL Improves productivity, uniformity, and maintainability

Centralized SecurityCentralized security that cannot be bypassed from any tool or application

Case Study 1 – EDW Success Factors


One of the largest Health Insurers from Hartford, CT selected Infowave as the technology partner for their Clinical Informatics division to provide leadership and support the implementation of the following:

Clinical Data Repository Disease Identification applicationsClinical Analytics applicationsRules EngineReporting

Infowave was directly responsible for the following:Technical and Solution ArchitectureBusiness and Systems RequirementsData ModelingETL Design and DevelopmentQAHistorical Data LoadsProduction Rollout of ETL jobs

Case Study 2 – Clinical Data Repository (CDR)


Solution ArchitectureIntegrates data from more than 30 Transaction systems Includes Members, Providers, Enrollment, Claims, Program Participation, Program

Activities, Member Interventions, Conditions, Risks, Outcomes, HRAProvides a longitudinal view of member across time with all available historyStandardized definition for members and Master Data Management functionality

Technical ArchitectureDimensional data model using Kimball methodology for ease of useHighly scalable and robust architecture that provides superior performance for ETL,

Reporting, and AnalyticsState of the art technical architecture using Oracle 11g RAC on a 3 node SUN Solaris

cluster with Automatic Fail-over and Load BalancingOracle partitioning, Bit-mapped indexes

Data VolumesMore than 5 Terabytes of data30+ Fact tables70+ Dimension tables20+ tables with more than 1 billion rows

Case Study 2 – CDR Solution Overview


Infowave assisted one of the largest Biotechnology companies in the Bay Area with the implementation of their Customer Data Initiative project.Business/Project Background

Decentralized business units that operate independentlyEach business unit had its own systems and databases resulting in multiple databases with data redundancy across business unitsNo integrated view of Customer and Products across business Units

Project OverviewIn preparation for creating an Enterprise DW, the company implemented Customer Data Integration and Product Data Integration projects Customer and Product data repositories were designed to serve as Books-of-Record that will be used to implement EDWMaster Data Management, Data Cleansing, and Data Standardization rules had to be developed and implemented

Infowave RoleInfowave consultants were involved in key roles on the project Responsible for overall system architecture based on best of breed products, ETL architecture, design and implementation, and overall QA

Case Study 3 – Customer Data Initiative (CDI)


Infowave assisted one of the largest Biotechnology companies in the Bay Area with the implementation of their Safety Assessment Repository project.Business/Project Background

Antiquated systems for toxicology data acquisition, mining, processing, presentation and are not keeping up with the pace of drug developmentData integration is a major challenge for in-house and CRO toxicology dataCreating graphics and visualization is very time and labor intensive

Project OverviewCreation of an integrated and standardized data repository from internal and CRO studiesImproves data analysis for timely decision making, overall risk assessment, expediting data review time and FTEs required to evaluate dataEnables meta analysis and data trends across studies and programsProvides real time analysis of on-going studies using latest version of study dataProvides process efficiencies in processing electronic data Reduces Analysis time from “Hours and Days” to “Minutes and Hours”

Infowave RoleInfowave consultants were involved in key roles on the project Responsible for overall system architecture, ETL architecture, design and implementation, and overall QA

Case Study 4 – Safety Assessment Repository


Delivery Models

Infowave has flexible models of delivery that can be further modified to suit specific client needs

Onsite at Client Premises

Onsite + Offsite Near Shore

Dual Shore

Delivery models

Infowave engineers are embedded in the client delivery teams

Reporting clearly tothe Client PM

Infowave overseesindividual delivery

commitments

Key engineers in client team

Infowave sets updelivery centre atInfowave office

Joint responsibility ofdeliverables

Project delivery

Infowave sets up teamfor full project delivery

Completeresponsibility rests

with Infowave

Infowave engineersare embedded in theclient delivery teams

And

A team is set up eithernear shore

OrOffshore


Near Shore Model - 1

Onsite at Client siteOffsite in Infowave Office

Program ManagementAnalysis and planningDesignOnsite testingImplementation

Project managementChange Request mgmtRapid reaction support

Detailed designDevelopmentCodingTestingDocumentation

Project ManagementEnhancementsNon-critical support

Technical Directions, Discussions & Software Delivery

Project Management & Administrative Control

Business Direction, Projects and Funding

•Design & Development •Design & Development

•Ongoing Support •Ongoing Support


Offsite/Nearshore Delivery - 2

INFW engagements are based on talented teams that are based offsite, but close to the client site thereby giving easy access to client.This is one of our “biggest differentiators” from low cost Offshore resource providers

Onsite - Client Site Offsite – INFW Office

Client Management Team INFW Management Team

Client IT Director/VP

INFW On-Site Bus/IT Analysts

Client On-Site Bus/IT Analysts

INFW On-site Coordinator / Delivery Manager and

Teams for Dev, QA Testing,Content Management and Reporting

Dedicated Offsite CenterOffsite Center Manager (s)

Bus/IT Analyst 1 Bus/IT Analyst 1

IT Engineer

IT Engineer

ITEngineer

IT Engineer

• Bu

sin

ess

Use

rs


Management Team

President – Srinivas Pendyala

Over 22 years of extensive experience in IT industry at various levels and worked on several technologies.

Worked as Practice Director, Chief Technical Architect at companies such as Quovadx, Oracle Corporation & TCS

Bachelors in Engineering from I I T Chennai

Masters in Management from I I M Bangalore.


Contd…

Vice President – Ravi Obbu

Over 22 years of extensive experience in Operations and worked in various industries such as Indian Armed Forces, Engineering and IT Services.

Worked as Lead, Manager, VP with Indian Air Force, DuPont and now with Infowave.

Bachelors in Engineering from JNTU, Anantapur


Contd..

Vice President – Sai Alahari

Over 22 years of extensive experience in IT and worked on various technologies such as ERP, Data Warehousing, Tech Architecture, Project Mgt and Application development.

Worked as Manager, Technical Architect & Lead at various companies such as Aetna, The Hartford Insurance, ADVO, Iron Mountain and TCS

Bachelors in Engineering from Andhra, Vizag

Masters in Management from XIM, Bhubaneswar.


Connecticut: Infowave Systems, Inc10 Waterchase Dr, III Floor Rocky Hill, CT - 06067

Phone: (860) 760 7600Fax: (860) 760 7610

email: [email protected]

Principal Office

Documents

P R O F I L E Corporate and Expertise Overview. © 2006 Infowave Systems Inc. All rights reserved. 2 Corporate Overview Mission Identity Experience Profile