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8/2/2019 OXO Touch Training Slides Final 4028 PDF
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Dynamic Enterprise
Tivo Technologies Pte Ltd
IPTOUCH 4018 / 4028
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Dynamic Enterprise
Overview of Touch Phone set IP4028
Alcatel-Lucent IP4028
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Dynamic Enterprise
LEDIncoming call
indicator
IP4028 Incoming call LED indicator
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Dynamic Enterprise
Number dial padEnter the telephone number
Note:
- Internal call, dial the 3 digitsextension number
- External call via access
code 0
IP4028 Dial pad
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Dynamic Enterprise
Handset
IP4028 Handset
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Dynamic Enterprise
OK key
IP4028 Audio and OK keys
Audio keys
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Dynamic Enterprise
END keyEnd a call or
reset dial number
IP4028 END key
Audio keys
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Dynamic Enterprise
Increase volumeHandset
Decrease volumeHandset
MuteDuring call, press to block
your party from listening
Handset
Mute*Lighted GREEN during
mute mode
IP4028 Audio keys during handset mode
Audio keys
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Dynamic Enterprise
Handsfree/SpeakerAnswer or make call
without lifting the handset
Increase volumeHandsfree
Decrease volumeHandsfree
Mute*During call, press to block
your party from listening
Mute*Lighted GREEN during
mute mode
IP4028 Audio keys during handsfree mode
Audio keys
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Dynamic Enterprise
Increase volumeSpeaker
Decrease volumeSpeaker
OK keyTo execute a
SAVE for:
- Handset
- Speaker- Ring volume
settings
IP4028 Audio keys to adjust ring volume
Audio keys
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Dynamic Enterprise
Audio keys
MuteWhen the phone is not in
use, having the MUTE key
lighted GREEN would allow
user to be intercom by
others. Speaker would be
activated on incoming call.
IP4028 Audio keys on Mute special function
Important!
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Dynamic Enterprise
MuteDuring call, press to block
your party from listening
END key
End a call orreset dial number
Handsfree/SpeakerAnswer or make call
without lifting the handset
Increase volumeHandset / Handsfree /
Ring setting
Decrease volumeHandset / Handsfree
/ Ring settingOK keyTo execute a
SAVE for:
- Handset
- Speaker
- Ring volume
settings
IP4028 Audio and OK keys overview
Audio keys
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Dynamic Enterprise
Screen
Tilt button
Important!
Do not force push the panel
IP4028 Screen tilt function
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Dynamic Enterprise
Display screen &
keys
Programmable
keys
Date Time
IP4028 Display screen and progam keys
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Dynamic Enterprise
Feature keys
IP4028 Feature keys
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Dynamic Enterprise
Feature keys
Back / ExitReturn to previous menu
or first screen (on longpress)
Preset speed dialNot changeable by
user
IP4028 Back/Exit and preset keys
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Dynamic Enterprise
Feature keys
GuideBrief
information
on features
Messaging for
various
services- Voicemail
-Text
- Unanswered call
Re-dial
Last numberredial and
redial list (long
press)
IP4028 Messaging, guide and re-dial keys
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Dynamic Enterprise
Navigation key
IP4028 Navigation key
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Dynamic Enterprise
Navigation key
OK
Save your choices
Left-rightMove between
menu/perso/info
pages
Up-down
Scroll throughcontent of a page
Back / ExitReturn to
previous menuor first screen
(on long press)
IP4028 Navigation key functions
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Dynamic Enterprise
Alphabetic
keyboard
For the purpose
of:
a.Typing in
alphabets for
Dial-by-name
user directory
search.
b.Typing text
message forinternal delivery
to another IP
display phone.
IP4028 Alphabetic keyboard
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Dynamic Enterprise
IP4028 Phone display
Display the content
of the page selected
Scroll bar:
shows the
position ona page
Date
Menu
page
Perso
page
Info
page
Time andstatus icons
Call
forwarding
icon:Stationary:no forwarding
activated.
Rotating:forwarding
activated
Perso
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Dynamic Enterprise
IP4028 Calling display
Call holding
icon
Pop-up display of
features
accessible whilethe call is taking
place
Date Incoming call icon Status and Time icons
Call in progress
icon
Incoming call
presentation
screenThis screen is
temporarily
displayed when a
call arrives and
shows the name
and/or number of
the caller.
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Dynamic Enterprise
- Go to the Menu Tab
Ringing- Press Ringing key
Settings - Press Setting key
Phone - Press Phone key
IP4028 Personalize ring tone
Melody- Press Melody key
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Dynamic Enterprise
- Confirm your choice
- Press the hang up key when
completed
- Scroll the melody of your choice
(16 tunes)
IP4028 Personalize ring tone (contd)
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Dynamic Enterprise
-Select the level
of your choice:
(12 levels)
-Press + -key
-Press OK
to confirm
- Go to the Menu Tab
IP4028 Personalize ring tone (contd)
Ringing
- Press Ringing key
Settings - Press Setting key
Phone - Press Phone key
- Press
Volume key
Volume
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Dynamic Enterprise
Options for making a call:
1. Handset direct dialing
2. Handsfree dialing
3. Programmable key (one-touch)
4. Dial-by-Name
IP4028 Making a call
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Dynamic Enterprise
Option 1: Handset direct dialing
- You are on call with destination number
- Lift the handset
- Dial the destination number
IP4028 Making a call (contd)
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Dynamic Enterprise
Option 2: Handsfree dialing
- You are on call with destination number
-Dial the destination number
Speaker automatically comes on
IP4028 Making a call (contd)
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Dynamic Enterprise
Option 3: Programmable key (one-touch)
- You are on call with destination number
- Select the programmed key
IP4028 Making a call (contd)
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Dynamic Enterprise
Option 4: Dial-by-Name
-Press OK to initiate the call
-Lift handset to speak
- Key in the name using the alphabetic keyboard
List - Navigate and Press List button to display
a list and select the name you want to call
IP4028 Making a call (contd)
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Dynamic Enterprise
Redial (Last number)
Select the redial key
- Short press for last number redial
- Long press for a list of last dialed numbers
IP4028 Redial (last number and list)
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Dynamic Enterprise
Options for answering a call
1. Lifting up the handset
2. Selecting the speaker (handsfree mode)
IP4028 Answering a call
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Dynamic Enterprise
Option 1: Lifting up the handset
- You are on call with the caller
- Lift up the handset
IP4028 Answering a call (contd)
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Dynamic Enterprise
Option 2: Selecting the speaker (handsfree mode)
- You are on call with the caller
- Total 9 levels of control for the speaker
volume
- Select the loud speaker
IP4028 Answering a call (contd)
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Dynamic Enterprise
Mute, so that your party cannot hear you
- You are on a call with the destination number
- Select mute key to disable the microphone
IP4028 Mute function
- Mute key will blinkblinking
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Dynamic Enterprise
Disable mute function
- Select mute key to enable the microphone
IP4028 Disable Mute function
- Microphone is disabled
blinking
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Dynamic Enterprise
Requesting automatic callback if internal number is busy
- Called internal number is busy981Please wait
- Press the hang up key to terminate the call
- Call back request is acknowledgedBooking accepted
Call
back - Press the Call back button
IP4028 Callback function
The called party will be rung when he/she hangs up.
Calling party will be rung when called party lifts
handset.
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Dynamic Enterprise
Advance phone features
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Dynamic Enterprise
- The first call is
placed on hold
- You are on a call
with the destination
number
- Second call is
established
- Select New call
If you make an error, hang up: your telephone will
ring and you will recover your first call.
- Dial the number
for second party
IP4028 Making a second call during a call
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Dynamic Enterprise
Other methods for calling a second party
Programmable line key
-To access the Redial feature (press andhold)
-Call back one of the last 10 numbers dialed
(short press)
Dial the number for your call
If you make an error, hang up: your telephone will ring and you
will recover your first call.
IP4028 Making a second call during a call
(contd)
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Dynamic Enterprise
- The first call is place on hold
- Name or no. of the caller displayed for 3 seconds
- Line key for which the icon is flashing
IP4028 Answering a second call during a call
- You are on a call with the destination number
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Dynamic Enterprise
- You are on a call with second caller
- Press the hang up key
- Call return to the first caller
IP4028 Answering a second call during a call
(contd)
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Dynamic Enterprise
- You are on a call
- Dial the number to be transfer
- Hang up the handset after call is transferred
-You may press Transfer upon hearing the phone
ring or wait for the party to answer, announced thecall then press Transfer.
IP4028 Call transfer
- Select New call
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Dynamic Enterprise
New
call - Press the New call key
- Dial the number for second party
IP4028 Making 3-way conference
You are already in conversation with a party. Inform the first party
your intention.
- Press to establish the three-way conferenceConfer
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Dynamic Enterprise
- Press to end the three-way conference and
return to the Last caller, while 1st party is on-
hold
IP4028 Ending 3-way conference
Confer
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Dynamic Enterprise
- Press the call forwarding key
- Press the Immediate forward key
- Dial the number to be called
- Hang up the phone
Call divert Immediate forwarding
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Dynamic Enterprise
- Press the call forwarding key
- Dial the number to be called
- Hang up the phone
Call divert Forward if busy
- Press the On busy keyOn busy
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Dynamic Enterprise
- Press the call forwarding key
Call divert Forward to voicemail
- Press the Immed-> to VM keyImmed->to VM
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Dynamic Enterprise
- Press the call forwarding key
- Hang up the phone
Call divert - Cancel ALL call forward
- Press the Canc fwd keyCanc fwd
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Dynamic Enterprise
- Enter personalcode
- The light
indicates that
messages have
been received
Voicemail Review voice messages
- Press toterminate
consultation
-Press Consult
key
-Navigate to
desired message
-Press Play to
listen
- Press the Voice
key - Press Clear
key to delete the
message
Clear
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Dynamic Enterprise
- Enter the number
of the terminal to
receive the
message
- Press the Send
TxtMsg key
- Press the Voice
mail key
- Press OK to
send yourmessage
- Complete your
message
- Press New Msg
to compose a
new message
Send an internal text message
SendTxtMsgNew Msg
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Dynamic Enterprise
You hear a telephone ringing in an office where no one
can answer. If authorized, you can intercept and answer
the call on your own telephone.
- Press F1 to pick-up the call
Group Call Pickup
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Dynamic Enterprise
This code acts as a password
controlling access to voicemail
functions and the user Set
Locking feature (code by
default: 1515).
- Press OK toconfirm
- Press Options
- Press Password
-EnterOld Password
-EnterNew Password
Modify phone set password
- Go to the Menu Tab
Settings - Press Setting key
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Dynamic Enterprise
You can program call numbers and features for the Perso page keys
- OK to confirm-Enter thenumber (outgoingaccess is defaulted)
-Press OK
- Press the key
you want toprogram
- Press Number
- Access the
perso page
-Press Name
-Enter the name
Program personal speed dial
OK
Number
perso
Approx ~ 30 numbers
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Dynamic Enterprise
Keys- Press Keys
key
Clear - Press Clear
to delete
- Press Settingskey
- Reach the
Menu page - Press Name
or Number to
modify if
necessary
Name
Delete a personal speed dial
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Dynamic Enterprise
You can define the time of a Permanent (daily) or
Temporary (once) reminder
Appointmt- Press Appointmt key
- Reach the Menu page
Program an appointment reminder
-Hang up the phone
- Enter time of appointment
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Dynamic Enterprise
Your telephone
is lock/unlock
- Depending the displayed information,
enter your password or confirm
- Reach the Menu page
Lock - Press Lock key
Lock / unlock of phone set
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Dynamic Enterprise
Boss & Secretary function
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Dynamic Enterprise
Boss/Secretary functionSystem configuration allows Boss/Secretary group to be formed, so thatthe managers calls can be directed to one or more secretaries.
Incoming calls are screened by a
designated person (assistant, etc.)
Screening is indicated on the managers telephone by the icon corresponding to
the Filter programmed key.
Press the same key to cancel
- Incoming calls are screened by a designated
person is disabled
Press programmable key
- Incoming calls are screened by a designated
person (Secretary, etc.)
Call screen by Secretary