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OWNER’S MANUAL Important Safety and Product Information EVELO.COM

OWNER’S MANUAL - EVELO · After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us. • Replacement Batteries (if provided) — are warranted

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Page 1: OWNER’S MANUAL - EVELO · After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us. • Replacement Batteries (if provided) — are warranted

OWNER’S MANUALImportant Safety and Product Information

EVELO.COM

Page 2: OWNER’S MANUAL - EVELO · After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us. • Replacement Batteries (if provided) — are warranted

2 EVELO.COM 3EVELO.COM

Congratulations on the purchase of your new, power-assisted electric bike from EVELO Electric Bicycles!

This manual is designed to give you an understanding of the basic operation and maintenance of this bike. We believe that great customer service is part of your purchase, so please reach out to us if you ever need guidance or assistance.

The latest version of this Owner’s Manual is always available at http://www.EVELO.com/ownersmanual.pdf. We suggest that you read this manual in its entirety before using your bicycle. Because Continuous Improvement is a key operational philosophy at EVELO Electric Bicycles, some images and descriptions in this manual may differ slightly from the bike you have.

Riding a bicycle is an inherently dangerous activity, and it is your responsibility to ride safely and within your abilities. Proper assembly is vital to the safe operation of your bicycle, so seek professional assistance if you are unable to complete the assembly of your bicycle as outlined in this manual.

Our bicycles have been tested and recommended for use by riders weighing 250 pounds (113 kilograms) or less.

WELCOME!

Your enjoyment of — and satisfaction with — your new bike is important to us. For after-sales service, please contact us by email at [email protected] or call our toll-free tech support line at 1-877-991-7272.

TABLE OF CONTENTS

CONTACT INFORMATION

Welcome!

Contact Information

Unboxing Your Evelo Electric Bicycle

Registration

Warranty

Battery Care and Maintenance

Assembly

Aries

Aurora

Luna

Orion

Riding Your EVELO Electric Bicycle

Maintenance

Troubleshooting

3

3

4

5

5

8

10

11

18

25

32

39

45

47

Page 3: OWNER’S MANUAL - EVELO · After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us. • Replacement Batteries (if provided) — are warranted

4 EVELO.COM 5EVELO.COM

Please fill out the warranty form located on our website at http://www.evelo.com/warranty-and-returns/registration/ to register your bicycle.

Registration is required before we can process a warranty claim. Registration is also a great security feature. Each bike has two unique serial numbers — one for the frame and the other for the motor — which the authorities can use to identify your bike if it is stolen.

The frame’s serial number is located on the head tube, just above the front fork. The motor’s serial number is on the top of the motor housing.

The battery lock key number is stamped on the key itself, and may be useful if replacement is required.

Please take a moment to write your serial numbers here and keep a record in a safe place:

MOTOR SERIAL NUMBER: ................................................................

FRAME SERIAL NUMBER: ................................................................

REGISTERING YOUR NEW ELECTRIC BICYCLE

Warranty Overview

Every EVELO Electric Bicycle comes with an 18-month warranty against manufacturing defects in materials or workmanship on its frame, battery, controller, and motor assembly.

This warranty applies only to the original registered owner of the EVELO bicycle and is not transferable. This limited warranty does not apply to normal wear and tear,

WARRANTY

LET’S GET STARTED - UNBOXING

NOTE : After unboxing, we recommend that you retain the original packaging for a short period of time and keep it as intact as possible.

Since the bikes are heavy, take care in removing the bike from the box. Enlist the assistance of a second person if you intend to lift the bike up and out of the box. An alternative method is to lay the box on its side and slide the bike out.

There are some plastic pieces used as protective packaging (e.g., a spacer placed between the front fork, an axle protector on the front wheel). These are not needed for assembly of the bicycle.

Take your time cutting the zip ties used to hold the packaging to the bike. There are some similar-looking zip ties that are used to secure wires to the frame — do NOT cut ties that are holding wires in place.

Locate and open the smaller box containing the charger prior to beginning assembly as some other smaller parts have been packed in that box.

Included with your bike are the following:

• EVELO Owner’s Manual

• Display Panel Manual

• 2 Keys

• Left + Right Pedals

• Front Fender and Mounting Bolt(s)

• Charger

• Assembly Tool Kit

• Front Quick-Release Skewer

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6 EVELO.COM 7EVELO.COM

Limited Remedy: Unless otherwise provided, the sole remedy under the above warranty, or any implied warranty, is limited to the replacement of defective components and parts with those of equal or greater value at the sole discretion of EVELO. Unless this falls within the 30-day free labor repair period, the customer is responsible for labor costs associated with warranty replacements.

In no event shall EVELO be responsible for direct, incidental or consequential damages, including, without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, product liability, or any other theory. Some states do not allow the exclusion or limitation of damages, so the above limitation or exclusion may not apply to you.

Exclusions: The above warranty, or any implied warranty, does not cover normal wear and tear. All warranties are void if the electric vehicle is used for other than normal activities, including, but not limited to, failing to follow the owner’s manual or using the electric vehicle for commercial activities or in competitive events, and training for such activities or events.

EVELO makes no other warranties, express or implied. All implied warranties, including the warranties of merchantability and fitness for a particular purpose, are limited in duration to that of the express warranties stated above. Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, accidents, or other improper use.

It is important that you register your new bicycle within 30 days after purchase in order to activate the warranty.

Terms of the Warranty

For your reference, we’ve outlined the comprehensive terms of the warranty below:

• Frame, Battery, Controller, and Motor Assembly — are warranted to be free from defects in material or workmanship for a period of 48 months from purchase.

After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us.

• Replacement Batteries (if provided) — are warranted to be free from defects in material or workmanship for a period of six (6) months from purchase.

• Other Components — are warranted by the individual manufacturers.

Please note that while every effort is made to provide our customers with a superb shopping experience, issues sometimes can arise during shipping. If any parts of your bicycle have been damaged during shipping, EVELO will send a replacement part at our expense and will work with you or the bike shop of your choice to fix the issue at no cost to you.

For warranty issues, EVELO will cover the cost of labor involved in handling the warranty service within a 30-day period after purchase. To receive this service, the customer needs to bring the bike to the authorized EVELO Full Service Dealer from which the bike was purchased. If the bicycle was purchased on the website, EVELO will help to arrange an appointment at a bike shop near the customer to investigate and resolve the issue. If a part or component is faulty, please contact us by email and provide a video or photo of the faulty part.

After the 30-day free labor period for repairs, the customer will be responsible for labor costs associated with warranty replacements.

For any parts under warranty that need to be replaced within the 48-month time frame,

EVELO will cover the cost of freight to the customer.

• Original Batteries – are warranted to be free from defects in material or workmanship for a period of 48 months from the date of purchase as follows: full replacement during the first 24 months, while replacements needed during months 25-48 are prorated as per the schedule listed on www.evelo.com

Other Components – are warranted by the individual manufacturers as follows:• NuVinci® drivetrain – 24 months• Suspension forks – 24 months• Wheels – 24 months

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8 EVELO.COM 9EVELO.COM

The battery provided with your EVELO Electric Bicycle is a high-quality unit that requires very little from the user in terms of care. However, a few things are worth noting with respect to any Lithium Ion battery.

Battery ChargingTo maximize the lifespan of your battery, we suggest an initial conditioning charge of 12 hours. After that, connect it to the charger as needed.

While there is no need to recharge the battery following short trips, we recommend not leaving a battery partially discharged — and especially not completely discharged — for extended periods of time.

A typical charge takes 4-6 hours (longer in very cold temperatures) to complete. The battery will perform best if you do NOT leave it plugged in constantly, since charging /discharging keeps the electrons in the unit moving, which improves longevity.

Environmental ConditionsTemperature extremes can affect your battery. Please keep it within the following temperature ranges, as suggested by the battery manufacturer.

Charging: 32 degrees to 113 degrees F (0 degrees – 45 degrees C)

Discharging and Storage: -4 degrees to 140 degrees F (-20 degrees to 60 degrees C)

Battery StorageIf you store your battery for 30 days or longer, it is suggested that you keep it in a place that is within the above temperatures and give it a full 12-hour conditioning charge every 30 days.

Removing the Battery From the BikeYou can easily remove the battery from the bike if desired. First, unlock the battery. For the Aries/Aurora, simply lift the battery straight up — some friction is expected. For the Luna/Orion, slide the battery rearward — again, some friction is expected.

BATTERY CARE & MAINTENANCE A note about the lock: it is a theft deterrent, NOT an electrical switch. Powering the bike on is accomplished with the controls on the handlebars. See your Display Manual for more information.

Using Your ChargerThe charger that comes with your bike has internal controls that prevent overcharging of the battery. First, plug the charger into the battery. Then connect the wire connections at the charger block and make sure the cord is fully seated. Then plug it into a 120v AC outlet. The light on the charger should be RED, and that light will change to GREEN when the battery is fully charged. We do not recommend leaving the unit plugged in for extended periods of time.

In addition, we do not recommend using the charger unit in poorly ventilated spaces such as closets or drawers, as it may overheat.

Connect your battery to the charger as shown:

ARIES AURORA CHARGER CONNECTIONS

LUNA ORION CHARGER CONNECTIONS

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10 EVELO.COM 11EVELO.COM

Overview

The models in our line are very similar, but do have some differences, especially when it comes to assembly.

NOTE : If you do not have the ability or skill to assemble the bicycle yourself, please take it to a local bike shop for professional assembly.

You should have received an email containing an assembly video after you placed your order. Contact us if you would like that video re-sent. In addition, our Customer Service Team can help guide you through the process if needed.

Tools to complete the job are included, and some of the smaller pieces are packed inside the charger box to prevent loss.

Proper assembly is extremely important for the safe and smooth operation of your electric bicycle. Please read through the entire assembly instructions before beginning.

Once again, if you do not feel comfortable assembling the bicycle yourself, please take it to a qualified bicycle mechanic.

The following are assembly directions for each of the four EVELO models. Find and follow the specific directions for the model of electric bicycle you have purchased.

ASSEMBLY OF YOUR EVELO ELECTRIC BICYCLE

ARIESMODEL

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12 ARIES MODEL 13ARIES MODEL

STEP 1 : INSTALL FRONT WHEEL

1. The front wheel is attached to the bike with a quick-release type of skewer. Afterlocating the skewer, remove the nut on the end opposite the lever, and slide one ofthe conical springs onto the skewer — wide-end first.

2. Once the spring is against the lever’s nut, slide the skewer through the axle so thatthe lever is on the same side as the brake disc.

3. Now slide the second spring onto the skewer — narrow-end first — then screw thenut partially back on.

4. Place the wheel into the fork, taking care to make sure the disc goes into the brakecaliper.

5. With the axle fully seated into the fork dropouts (the slots that accept the axle), andthe lever in the OPEN position, turn the nut to adjust the clamping pressure, andswing the lever rearward to the CLOSED position, where you will feel noticeableresistance. The lever should leave a slight impression in your hand, and the levershould be parallel to the center-line of the bike when adjusted properly.

CRITICAL : If the wheel is oriented correctly, the brake arch (the painted portion of the fork that bridges the two fork legs) of the front fork should be rotated FORWARD, as in the photo.

You can now lower the kickstand to keep the bike upright for the remainder of the assembly.

FIG 1A. QUICK RELEASE SKEWER FIG 1B. BRAKE ARCH

ASSEMBLY ARIES STEP 2 : ATTACH FRONT FENDER

1. Locate the special threaded nut on theunderside of the fork that has beeninstalled at the factory.

2. Using the wrench and bolt provided, installthe fender from the underside of the fork.

FIG 2. FENDER BOLT

STEP 3 : ATTACH HANDLEBARS

1. Remove the two bolts that hold the handlebar clamping bracket on.

2. While taking care to keep the wires and cables as straight as possible, place the center of the handlebars into the bracket and replace the bracket.

3. Tighten the bolts evenly.

4. Loosen the two bolts that clamp thehandlebar stem to the steer tube, andalign the handlebars with the frontwheel.

5. Firmly re-tighten the two bolts.Note: Do not loosen the bolt located inthe top-center of the metal cap.

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14 ARIES MODEL 15ARIES MODEL

STEP 4 : INSTALL HEADLIGHT

1. Attach the headlight to the front fender bracket, taking care to run the wires ascleanly as possible.

2. Remove the single bolt from the light, keeping the nut in place.

3. Install the light on the bracket located on the front fender, insert the bolt, and tightensecurely.

STEP 5 : CHECK BRAKE INSTALLATION

1. Follow each brake cable, starting at the brake lever. Make sure that the brake housing(the sheathing that the cable runs through) is fully seated into the cylindrical hole atthe brake lever, as shown in Fig. 8 on the next page.

Fig. 9 shows a dislodged housing, which occasionally occurs during shipping andhandling.

2. Check the housing at the brake caliper end as well — it also should be seated intothe hole in the brake.

3. Repeat for the other brake.

FIG 6. HEADLIGHT ATTACHMENT

STEP 6: INSTALL PEDALS

Keep in mind that the left and right pedals are threaded differently, and it is crucial that they are installed on the correct side of the bicycle. For this reason, they are marked “L” and “R” with stickers at the factory.

1. Locate the right-side pedal (marked with an “R”).

2. Thread the “R” pedal clockwise onto the drive-side crank (side of the bike with gears).

3. Tighten the “R” pedal clockwise with a 15 mm wrench or the wrench provided.

4. Locate the left-side pedal (marked with an “L”).

5. Thread the “L” pedal COUNTER-CLOCKWISE* onto the non-drive-side crank (side ofthe bike without gears).

6. Tighten the “L” pedal COUNTER-CLOCKWISE with a 15 mm wrench or the wrenchprovided.

*NOTE : The left and right pedals are not interchangeable.The left (“L”) pedal and crank are REVERSE-THREADED so that the pedal will not come

loose while riding. To TIGHTEN the left pedal, turn COUNTER-CLOCKWISE.To LOOSEN it, turn CLOCKWISE.

STEP 7 : INSTALL & CONNECT BATTERY

1. Once the battery has been fully

charged (see section “Battery Care and Maintenance” on Page 8), simply lower it straight down into the frame. Fully push the large, three-pronged plug on the right side of the bicycle into the socket in the battery.

FIG 10. BATTERY SOCKET

FIG 8. CORRECT BRAKE HOUSING FIG 9. INCORRECT HOUSING

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16 ARIES MODEL 17ARIES MODEL

2. Using your key, lock the battery — thiswill help stabilize it when riding and alsoprovide some anti-theft security. Thelock is located on the left side of thebattery case.

FIG 11. KEY LOCK

FIT ADJUSTMENTS ARIES

Many parts of your new EVELO Electric Bicycle can be customized for a personalized fit.

Seat AdjustmentThe seat is easily adjusted up or down by flipping the quick-release lever that clamps the post into the bike. Note that there is a “minimum insertion line” stamped on the seat post that must be adhered to for safety’s sake. (If you need your seat to be higher than permitted with the stock seat post, please contact us.)

The seat can also be moved forward and backward by loosening the single bolt on the underside of the seat. Since it slides on its rails, there is no need to remove the bolt — just loosen it, adjust, and firmly re-tighten. Loosening this bolt also lets you change the angle of the seat up or down a bit. Again, be sure to re-tighten it firmly if you loosen it to change the seat position in any way.

2. Raise or lower the stem to the desired angle.

3. Finish by re-tightening the bolt located underneath the handlebars (the one indicatedby the arrow in the photo above).

4. Depending on how much you moved the stem, you may want to rotate thehandlebars themselves, especially if you need to correct the angle of the brakelevers. Just loosen the two bolts that clamp the handlebar, rotate it to the desiredposition, and re-tighten the bolts. (This is described in the above section, “AttachHandlebars.”)

5. Double-check all bolts to make sure they are tight.

Front ShockPlease consult the manual provided by the manufacturer.

Rear ShockTo make the ride firmer and lower the frame slightly, grasp the barrel of the shock and rotate in the direction of the Orange arrow (shown in Fig. 13) to compress the internal spring. Alternatively, rotate in the direction of the Blue arrow to relax the spring, which will increase the “travel” of the shock and soften the ride, raising the frame slightly.

If your Aries is equipped with an Air Shock, firmness is adjusted through the use of a special pump by adjusting air pressure in the shock. The Valve is located under the cap shown below. Please consult your shock manual for more information.

Tire InflationThe tires have a range of recommended inflation of 40-65 psi. This range is also indicated on the sidewall of the tire. Lower pressure will give a softer ride. A higher pressure will provide a firmer ride, but will give the best range per battery charge.

FIG 13. REAR SHOCK ADJUST

Page 10: OWNER’S MANUAL - EVELO · After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us. • Replacement Batteries (if provided) — are warranted

18 AURORA MODEL 19AURORA MODEL

STEP 1 : INSTALL FRONT WHEEL

1. The front wheel is attached to the bike with a quick-release type of skewer. Afterlocating the skewer, remove the nut on the end opposite the lever, and slide one ofthe conical springs onto the skewer — wide-end first.

2. Once the spring is against the lever’s nut, slide the skewer through the axle so thatthe lever is on the same side as the brake disc.

3. Now slide the second spring onto the skewer — narrow-end first — then screw thenut partially back on.

4. Place the wheel into the fork, taking care to make sure the disc goes into the brakecaliper.

5. With the axle fully seated into the fork dropouts (the slots that accept the axle), andthe lever in the OPEN position, turn the nut to adjust the clamping pressure, andswing the lever rearward to the CLOSED position, where you will feel noticeableresistance. The lever should leave a slight impression in your hand, and the levershould be parallel to the center-line of the bike when adjusted properly.

CRITICAL : If the wheel is oriented correctly, the brake arch (the painted portion of the fork that bridges the two fork legs) of the front fork should be rotated FORWARD, as in the photo.

You can now lower the kickstand to keep the bike upright for the remainder of the assembly.

FIG 1A. QUICK RELEASE SKEWER FIG 1B. BRAKE ARCH

ASSEMBLY AURORA

AURORAMODEL

Page 11: OWNER’S MANUAL - EVELO · After any warranty period has elapsed, you may purchase spare and replacement parts by contacting us. • Replacement Batteries (if provided) — are warranted

20 AURORA MODEL 21AURORA MODEL

STEP 2 : ATTACH FRONT FENDER

1. Locate the special threaded nut on theunderside of the fork that has beeninstalled at the factory.

2. Using the wrench and bolt provided,install the fender from the underside ofthe fork.

FIG 2. FENDER BOLT

STEP 3 : ATTACH HANDLEBARS

1. Remove the bolts that hold the handlebar clamping bracket on.

2. While taking care to keep the wires and cables as straight as possible, place the center of the handlebars into the bracket and replace the forward portion of the bracket.

3. Tighten the bolts evenly so there is equal space at the front and rear of the bracket. Firmly tighten both of the bolts.

FIG 3. CLAMPING BRACKET

STEP 4 : INSTALL HEADLIGHT

1. Attach the headlight to the front fender bracket, taking care to run the wires as cleanlyas possible.

2. Remove the single bolt from the light, keeping the nut in place.

3. Install the light on the bracket located on the front fender, insert the bolt, and tightensecurely.

STEP 5 : CHECK BRAKE INSTALLATION

1. Follow each brake cable, starting at the brake lever. Make sure that the brake housing(the sheathing that the cable runs through) is fully seated into the cylindrical hole atthe brake lever, as shown in Fig. 8 on Page 22.

Fig. 9 shows a dislodged housing, which occasionally occurs during shipping andhandling.

2. Check the housing at the brake caliper end as well — it also should be seated intothe hole in the brake.

3. Repeat for the other brake.

FIG 6. HEADLIGHT ATTACHMENT

FIG 5. STEM CLAMP BOLTS

4. Loosen the two bolts that clamp thehandlebar stem to the steer tube, andalign the handlebars with the frontwheel.

5. Firmly re-tighten the two bolts. Note:Do not loosen the bolt located in thetop-center of the metal cap.

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22 AURORA MODEL 23AURORA MODEL

STEP 6: INSTALL PEDALS

Keep in mind that the left and right pedals are threaded differently, and it is crucial that they are installed on the correct side of the bicycle. For this reason, they are marked “L” and “R” with stickers at the factory.

1. Locate the right-side pedal (marked with an “R”).

2. Thread the “R” pedal clockwise onto the drive-side crank (side of the bike with gears).

3. Tighten the “R” pedal clockwise with a 15 mm wrench or the wrench provided.

4. Locate the left-side pedal (marked with an “L”).

5. Thread the “L” pedal COUNTER-CLOCKWISE* onto the non-drive-side crank (side ofthe bike without gears).

6. Tighten the “L” pedal COUNTER-CLOCKWISE with a 15 mm wrench or the wrenchprovided.

*NOTE : The left and right pedals are not interchangeable.The left (“L”) pedal and crank are REVERSE-THREADED so that the pedal will not comeloose while riding. To TIGHTEN the left pedal, turn COUNTER-CLOCKWISE.To LOOSEN it, turn CLOCKWISE.

STEP 8 : INSTALL & CONNECT BATTERY

1. Once the battery has been fullycharged (see section “Battery Care andMaintenance” on Page 8), simply lower itstraight down into the frame. Fully pushthe large, three-pronged plug on theright side of the bicycle into the socketin the battery.

FIG 10. BATTERY SOCKET

FIG 8. CORRECT BRAKE HOUSING FIG 9. INCORRECT HOUSING

2. Using your key, lock the battery — thiswill help stabilize it when riding and alsoprovide some anti-theft security. The lockis located on the left side of the batterycase.

FIG 11. KEY LOCK

FIT ADJUSTMENTS AURORA

Many parts of your new EVELO Electric Bicycle can be customized for a personalized fit.

Seat AdjustmentThe seat is easily adjusted up or down by flipping the quick-release lever that clamps the post into the bike. Note that there is a “minimum insertion line” stamped on the seat post that must be adhered to for safety’s sake. (If you need your seat to be higher than permitted with the stock seat post, please contact us.)

The seat can also be moved forward and backward by loosening the single bolt on the underside of the seat. Since it slides on its rails, there is no need to remove the bolt — just loosen it, adjust, and firmly re-tighten. Loosening this bolt also lets you change the angle of the seat up or down a bit. Again, be sure to re-tighten it firmly if you loosen it to change the seat position in any way.

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24 AURORA MODEL 25AURORA MODEL

Front ShockFork lock out on Aurora: There is a blue knob located on the top of the right fork leg. This is a lock out switch that disables fork travel in situations where you want rigid fork performance and do not need the impact absorption of an active fork. Simply turn it toward the locked icon to lock it, and rotate it the other direction toward the unlock icon to restore normal fork operation.

Please consult the manual provided by the manufacturer for additional information.

Tire InflationThe tires have a range of recommended inflation range of 40-65 psi. This range is also indicated on the sidewall of the tire. Lower pressure will give a softer ride. A higher pressure will provide a firmer ride, but will give the best range per battery charge.

LUNAMODEL

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26 LUNA MODEL 27LUNA MODEL

STEP 1 : INSTALL FRONT WHEEL

1. To install the front wheel, you first needto determine the right and left sidesof the front wheel. The easiest wayto accomplish this is to find the smallmagnet located on one of the spokes,and orient the wheel so that the magnetis on the same side as the black sensorattached to the fork. This will ensure youhave correctly oriented the wheel as toleft and right.

2. The front wheel is attached to the bikewith a quick-release type of skewer. Afterlocating the skewer, remove the nut onthe end opposite the lever, and slide oneof the conical springs onto the skewer —wide-end first.

3. Once the spring is against the lever’s nut,slide the skewer through the axle so thatthe lever is on the left side of the wheel.

4. Now slide the second spring onto theskewer — narrow-end first — then screwthe nut partially back on.

5. Rotate the fork so the brake is toward thefront of the bike.

6. Release the front brake by squeezing thebrake arms, and lift the bent tube holdingthe cable out of its cradle (indicated by thearrow in Fig. 1B).

7. With the axle fully seated into the fork dropouts (the slots that accept the axle), and thelever in the OPEN position, turn the nut to adjust the clamping pressure, and swing thelever rearward to the CLOSED position, where you will feel noticeable resistance.

The lever should leave a slight impression in your hand, and the lever should be parallel tothe center-line of the bike when adjusted properly.

FIG 1C. BRAKE ARCH

ASSEMBLY LUNA

FIG 1A. QUICK RELEASE SKEWER

STEP 2 : ATTACH FRONT FENDER & HEADLIGHT

1. Loosen and remove the pre-attached bolt that goes through the brake arch.

2. Slide the fender into position, placing the silver tab that extends upward behind the brake arch.

3. Bring the headlight into position in front of the brake arch, and screw the bolt into it, threading it in from the front. Add the 5 washers to fill the space as shown.

CRITICAL : If the wheel is oriented correctly, the brake arch (the painted portion of the fork that bridges the two fork legs) of the front fork should be rotated FORWARD, as in Fig. 1C.

You can now lower the kickstand to keep the bike upright for the remainder of the assembly.

FIG 1B. RELEASE LUNA BRAKE

4. Insert the bolt through the brake arch, through the fender tab and tighten the nut. Holding the bolt from the front side with an Allen wrench while tightening the nut is helpful.

5. Remove the two Phillips screws near the front axle. Bring the black plastic tabs on the end of the wire struts up and bolt them in place using the screws. Repeat for each side.

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28 LUNA MODEL 29LUNA MODEL

2. Insert the end of the stem into the

black cap, taking care to insert past

the minimum insertion line marked

on the stem.

3. Firmly tighten the bolt as shown.

This pulls the small wedge now

inside the bike up snug to secure

the handlebar assembly.

FIG 5. LUNA WEDGE BOLT FIG 6.

4. The bolt shown in Fig. 6 can beloosened to adjust the position of thehandlebars. Be sure to tightensecurely after adjustment. STEP 5 : INSTALL PEDALS

Keep in mind that the left and right pedals are threaded differently, and it is crucial that they are installed on the correct side of the bicycle. For this reason, they are marked “L” and “R” with stickers at the factory.

1. Locate the right-side pedal (marked with an “R”).

2. Thread the “R” pedal clockwise onto the drive-side crank (side of the bike with gears).

3. Tighten the “R” pedal clockwise with a 15 mm wrench or the wrench provided.

4. Locate the left-side pedal (marked with an “L”).

STEP 4 : CHECK BRAKE INSTALLATION

1. Follow each brake cable, starting atthe brake lever. Make sure that thebrake housing (the sheathing that thecable runs through) is fully seated intothe cylindrical hole at the brake lever(as shown in Fig. 8). Fig. 9 shows adislodged housing, which occasionallyoccurs during shipping and handling.

2. Now that the front wheel is on, squeeze the brake arms together near the rim, andreplace the cable back into the cradle you removed it from earlier.

3. Test that the brakes move inward when you squeeze the left brake lever.

FIG 10. INSTALL BRAKE CABLE

FIG 8. CORRECT BRAKE HOUSING FIG 9. INCORRECT HOUSING

STEP 3 : ATTACH HANDLEBARS1. Place the black cap over thelarge silver nuts and use the wireclip to capturethe wires.

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30 LUNA MODEL 31LUNA MODEL

STEP 7 : INSTALL & CONNECT BATTERY

1. Once the battery has been fullycharged (see section “Battery Care andMaintenance” on Page 8), simply slide itinto the rack from the back.

2. Using your key, lock the battery — thiswill help stabilize it when riding and alsoprovide some anti-theft security. Thelock is located on the left side of thebattery case.

FIG 11. KEY LOCK

FIT ADJUSTMENTS LUNA

Many parts of your new EVELO Electric Bicycle can be customized for a personalized fit.

Seat Adjustment

The seat is easily adjusted up or down by flipping the quick-release lever that clamps the post into the bike. Note that there is a “minimum insertion line” stamped on the seat post that must be adhered to for safety’s sake. (If you need your seat to be higher than permitted with the stock seat post, please contact us.)

The seat can also be moved forward and backward by loosening the single bolt on the underside of the seat. Since it slides on its rails, there is no need to remove the bolt — just loosen it, adjust, and firmly re-tighten. Loosening this bolt also lets you change the angle of the seat up or down a bit. Again, be sure to re-tighten it firmly if you loosen it to change the seat position in any way.

Stem AdjustmentTo adjust the handlebars to a customized height, lift the clamping lever (as you did during assembly) to access the silver pivot bolt. Loosen that bolt, adjust the height, and re-tighten the bolt. Reposition the handlebars and lower the clamping lever.

Front ShockPlease consult the manual provided by the manufacturer.

Tire InflationThe tires have a range of recommended inflation of 40-65 psi. This range is also indicated on the sidewall of the tire. Lower pressure will give a softer ride. A higher pressure will provide a firmer ride, but will give the best range per battery charge.

5. Thread the “L” pedal COUNTER-CLOCKWISE* onto the non-drive-side crank (sideof the bike without gears).

6. Tighten the “L” pedal COUNTER-CLOCKWISE with a 15 mm wrench or the wrenchprovided.

*NOTE : The left and right pedals are not interchangeable.The left (“L”) pedal and crank are REVERSE-THREADED so that the pedal will not comeloose while riding. To TIGHTEN the left pedal, turn COUNTER-CLOCKWISE.To LOOSEN it, turn CLOCKWISE.

STEP 6 : INSTALL SEAT

1. Simply slide the seat into the seat-tube on the bike, and tighten the clamp to secure it.

2. If necessary, open the lever, tighten the nut a few turns, and re-clamp the lever to getit properly tight. Note that there is a “minimum insertion line” marked on the post thatmust be adhered to for safety’s sake.

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32 ORION MODEL 33ORION MODEL

STEP 1 : INSTALL FRONT WHEEL

1. To install the front wheel, you first need to determine the right and left sides of thefront wheel. The easiest way to accomplish this is to find the small magnet locatedon one of the spokes, and orient the wheel so that the magnet is on the same side asthe black sensor attached to the fork. This will ensure you have correctly oriented thewheel as to left and right.

2. The front wheel is attached to the bike with a quick-release type of skewer. Afterlocating the skewer, remove the nut on the end opposite the lever, and slide one ofthe conical springs onto the skewer — wide-end first.

3. Once the spring is against the lever’s nut, slide the skewer through the axle so thatthe lever is on the left side of the wheel.

4. Now slide the second spring onto the skewer — narrow-end first — then screw thenut partially back on.

5. Rotate the fork so the brake is toward the front of the bike.

6. Release the front brake by squeezing the brake arms, and lift the bent tube holdingthe cable out of its cradle (indicated by the arrow in Fig. 1B).

7. With the axle fully seated into the fork dropouts (the slots that accept the axle), andthe lever in the OPEN position, turn the nut to adjust the clamping pressure, andswing the lever rearward to the CLOSED position, where you will feel noticeableresistance. The lever should leave a slight impression in your hand, and the levershould be parallel to the center-line of the bike when adjusted properly.

ASSEMBLY ORION

FIG 1A. QUICK RELEASE SKEWER

ORIONMODEL

FIG 1B. RELEASE ORION BRAKE

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34 ORION MODEL 35ORION MODEL

STEP 2 : ATTACH HANDLEBARS

1. Remove the bolts that hold the handlebar clamping bracket on.

2. While taking care to keep the wires and cables as straight as possible, place the center of the handlebars into the bracket and replace the forward portion of the bracket.

3. Tighten the bolts evenly so there is equal space at the front and rear of the bracket.

FIG 1C. BRAKE ARCH

CRITICAL : If the wheel is oriented correctly, the brake arch (the painted portion of the fork that bridges the two fork legs) of the front fork should be rotated FORWARD, as in Fig. 1C.

You can now lower the kickstand to keep the bike upright for the remainder of the assembly.

FIG 3. BARS IN CAMPING BRACKET

STEP 3 : ATTACH FRONT FENDER & HEADLIGHT

1. Loosen and remove the pre-attached bolt that goes through the brake arch.

2. Slide the fender into position, placing the silver tab that extends upward behind the brake arch.

3. Re-insert the bolt from the front of the headlight, threading it in. Place 5 washers onto the bolt to fill the gap in the headlight bracket.

4. Slide the bolt through the brake arch and tab on the fender.

5. Tighten the nut onto the bolt. Holding the bolt from the front with an Allen wrench will be helpful.

6. Remove the two Phillips screws near the front axle. Bring the black plastic tabs on the end of the wire struts up and bolt them in place using the screws.Repeat for each side.

FIG 5. LOWER ORION FENDER

STEP 4 : CHECK BRAKE INSTALLATION

1. Follow each brake cable, starting at the brake lever. Make sure that the brake housing(the sheathing that the cable runs through) is fully seated into the cylindrical holeat the brake lever (as shown in Fig. 6). Fig. 7 shows a dislodged housing, whichoccasionally occurs during shipping and handling.

FIG 6. CORRECT BRAKE HOUSING FIG 7. INCORRECT HOUSING

FIG 4. STEM CLAMP BOLTS

5. Loosen the two bolts that clamp thehandlebar stem to the steer tube, andalign the handlebars with the frontwheel.

6. Firmly re-tighten the two bolts. Note:Do not loosen the bolt located in thetop-center of the metal cap.

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36 ORION MODEL 37ORION MODEL

2. Now that the front wheel is on,squeeze the brake arms together nearthe rim, and replace the cable backinto the cradle you removed it fromearlier.

3. Test that the brakes move inwardwhen you squeeze the left brake lever.

FIG 8. INSTALL BRAKE CABLE

STEP 5 : INSTALL PEDALS

Keep in mind that the left and right pedals are threaded differently, and it is crucial that they are installed on the correct side of the bicycle. For this reason, they are marked “L” and “R” with stickers at the factory.

1. Locate the right-side pedal (marked with an “R”).

2. Thread the “R” pedal clockwise onto the drive-side crank (side of the bike with gears).

3. Tighten the “R” pedal clockwise with a 15 mm wrench or the wrench provided.

4. Locate the left-side pedal (marked with an “L”).

5. Thread the “L” pedal COUNTER-CLOCKWISE* onto the non-drive-side crank (side ofthe bike without gears).

6. Tighten the “L” pedal COUNTER-CLOCKWISE with a 15 mm wrench or the wrenchprovided.

*NOTE : The left and right pedals are not interchangeable.The left (“L”) pedal and crank are REVERSE-THREADED so that the pedal will not comeloose while riding. To TIGHTEN the left pedal, turn COUNTER-CLOCKWISE.To LOOSEN it, turn CLOCKWISE.

STEP 6 : INSTALL SEAT

1. Simply slide the seat into the seat-tube on the bike, and tighten the clamp to secure it.

2. If necessary, open the lever, tighten the nut a few turns, and re-clamp the lever to getit properly tight. Note that there is a “minimum insertion line” marked on the post thatmust be adhered to for safety’s sake.

STEP 7 : INSTALL & CONNECT BATTERY

1. Once the battery has been fullycharged (see section “Battery Care andMaintenance” on Page 8), simply slide itinto the rack from the back.

2. Using your key, lock the battery — thiswill help stabilize it when riding and alsoprovide some anti-theft security. Thelock is located on the left side of thebattery case.

FIG 9. KEY LOCK

FIT ADJUSTMENTS ORION

Many parts of your new EVELO Electric Bicycle can be customized for a personalized fit.

Seat Adjustment

The seat is easily adjusted up or down by flipping the quick-release lever that clamps the post into the bike. Note that there is a “minimum insertion line” stamped on the seat post that must be adhered to for safety’s sake. (If you need your seat to be higher than permitted with the stock seat post, please contact us.)

The seat can also be moved forward and backward by loosening the single bolt on the underside of the seat. Since it slides on its rails, there is no need to remove the bolt — just loosen it, adjust, and firmly re-tighten. Loosening this bolt also lets you change the angle of the seat up or down a bit. Again, be sure to re-tighten it firmly if you loosen it to change the seat position in any way.

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38 ORION MODEL 39ORION MODEL

Front ShockPlease consult the manual provided by the manufacturer.

Tire InflationThe recommended inflation range for the tires is indicated on the tire sidewall (50-75 psi). Lower pressure will give a softer ride. A higher pressure will provide a firmer ride, but will give the best range per battery charge.

Carry out this pre-ride checklist before EVERY RIDE!

Make sure the tires are properly inflated. All bicycle tires gradually lose air over time, and this can affect handling, range, and puncture-resistance.

Are the “Quick Release” levers on the front wheel and seat tight?

Check both wheels for broken spokes. If you find any, seek service before riding the bike.

Are the handlebars tight? If there is any noticeable movement, tighten properly before riding.

Visually inspect your tires for cuts, embedded glass, or other signs of possible failure.

Make sure that the pedals are screwed in tightly, as damage is possible if they come loose.

Are the brakes working properly? Squeeze the levers before riding to ensure they apply the brakes, and then test them at a very low speed. Turn on the pedal-assist and while riding at a very low speed, make sure the motor turns off when either brake lever is squeezed.

RIDINGYOUR EVELO ELECTRIC BICYCLE

PRE-RIDE CHECKLIST

EVELO.COM

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40 EVELO.COM 41EVELO.COM

Initially, we recommend you take a ride on the bike with the motor turned off. The bike

handles differently than traditional bikes you may be used to riding, so it may take a

little getting used to. A ride or two without the motor engaged will help you adjust to

the differences from a traditional bike, making for an easier transition when you do

engage the electric assist.

When you first use the bike with the motor on, please familiarize yourself with the

functions and performance of your bike by riding at slower speeds on flat ground in

a safe area. Make sure you are comfortable with the bike in these conditions before

increasing speed or riding in more difficult conditions such as bumpy or hilly ground,

in traffic, or in less-than-ideal weather.

1. Select an area in which to ride that allows you to reach a moderate speed safely.

2. Accelerate to a moderate speed and apply the brakes evenly, slowing the bike to

a walking pace. Do NOT come to a complete stop. Repeat this acceleration and

braking sequence 20 times. Braking power will increase during this process.

3. Next, accelerate to a slightly higher speed and apply the brakes, slowing to a

walking pace. Again, do not come to a complete stop. Repeat this sequence 10

times.

4. Allow the brakes to fully cool before riding again.

After you complete this “embedding” process, the brakes should operate at full

power without noise.

If your bike is equipped with disc brakes, you can prevent brake squeal by properly

“embedding” the brakes. It is important to do this when the brake pads are new.

Multiple levels of power assist are provided by the motor. The level of assist provided

at any given time can be adjusted using the display panel on the handlebars.

A sensor at the crank activates the motor when the pedals have travelled about half

of a turn of the crank. The motor continues to run at the pre-selected level as long

as the crank continues to turn as the rider pedals. When first using the power-assist

mode, we recommend you start off with a low level of assist until you get used to the

power function and the bike in general.

The throttle is a twist control built into the left handle grip. When the bike is powered

on, twisting the throttle provides power to the motor even when the rider is not

pedaling. The throttle is also used for immediate power from a dead stop in the event

you don’t want to wait for the half turn of the crank to activate the pedal assist. The

throttle over-rides the pedal assist setting.

Brake cut-off switches are built into the brake levers so that power to the motor is

turned off when either brake is applied. This is a safety feature.

QUICK-START GUIDE TO OPERATING THE DISPLAY

Full instructions for your display panel are in your Display Panel Manual, but some of

the most basic functions are listed here for your convenience.

• To turn the bike on and off, press and hold the MODE button for about 2 seconds. NOTE: 500w Luna and Orion models have an additional power switch on the right side of the battery. Press the "line side" of the switch down before pressing MODE.

• To turn the lights on and off, first turn on the bike, then press and hold the MODE button and the UP ARROW button together for about 2 seconds.

• To energize the USB port (located on the left edge of the panel), press andhold the MODE button, the UP ARROW and the DOWN ARROW. Any device connected to this USB port should be mounted to the handlebars, not placed anywhere on the rider as that creates an unsafe situation.

YOUR FIRST RIDE

A NOTE ABOUT DISC BRAKES

PEDAL-ASSIST, THROTTLE & STOPPING

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42 EVELO.COM 43EVELO.COM

One of the nicest features of your new bicycle is its mid-drive motor. This design

allows the motor, as well as the rider, to take advantage of gear changes in the

shifting system, improving efficiency. To get the most out of the mid-drive motor,

you need to shift the gears.

Select models are available with the NuVinci® “Harmony” automatic shifting

system. Only models so equipped shift automatically. Harmony owners can

disregard the remainder of this section.

In general, when starting from a dead stop, you should be in a low gear. With

Shimano 8-Speed or Nexus-equipped bikes, this means number 1 or 2. On

NuVinci®-equipped bikes, the orange cyclist on the shifter should appear to be

riding up a hill.

As the bike gains speed, progressively shift up through the gears. For the

Shimano 8-Speed, this means 3, 4, 5, etc. With the Nexus, shift to 2 and then 3.

For the NuVinci®, twist the grip so that the orange hill gradually flattens out.

As the bike gains speed, progressively shift up through the gears. For the

Shimano 8-Speed, this means 3,4,5, etc. With the Nexus, shift to 2 and then 3.

For the NuVinci®, twist the grip so that the orange hill gradually flattens out.

If you encounter a hill, shift back down into lower gears. You should also shift to

lower gears as you approach a stop, so you are already in the proper gear when

you start again.

ACHIEVING THE BEST PERFORMANCEFROM YOUR EVELO ELECTRIC BICYCLE Travelling as far as possible on a single battery charge is dependent upon many

variables. Some ways to maximize range include:

• Contribute by pedaling;

• Select the lower pedal-assist settings;

• Use higher inflation pressures for your tires;

• Ride at moderate speeds (higher speeds bring greater wind resistance,

putting a greater load on the motor); and

• Avoid riding in stop-and-go traffic.

In many ways, considerations similar to those one takes to improve gas mileage

for a car are likely to be helpful in increasing the range of your new electric bike.

Different riders in different conditions can expect different performance. For

example, a 130-pound rider who is pedaling on flat terrain will go significantly

farther on a single battery charge than a 230-pound rider on hilly terrain who is

not pedaling. This is why distance–per-charges are estimated in such a broad

range (such as 20-40 miles).

EVELO Electric Bicycles are designed so that you can operate them in rainy

weather. Factory-level design elements keep the electrical components well-

protected and nearly all the electrical connections are located within the frame.

However, if you do choose to ride in the rain, be aware that necessary braking

distances can be increased significantly, and keep in mind that the road surface

can be slick. Use caution in wet conditions — even if it is not actively raining.

Although rain and wet weather is acceptable use, we do recommend that you

avoid circumstances where your bike will be immersed in water, such as riding

THE MID-DRIVE MOTOR

RANGE

RIDING IN THE RAIN

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44 EVELO.COM 45EVELO.COM

through a deep stream. The bike is water-resistant, but not waterproof.

After riding in the rain, disconnect the battery and air-dry the electrical

connection points to avoid corrosion. We also recommend that you dry your bike

with a soft towel if you have been riding in the rain.

As with any mechanical device or machine, you will get longer life and better performance from your electric bicycle if you adhere to a basic maintenance schedule.

In addition to the items in the “Pre-Ride Checklist” section, we recommend the following:

• Tires — Check tire pressure weekly. All bike tires lose air naturallyover time.

• Chain — Lubricate the chain whenever it appears dry, and also every200-400 miles depending on conditions. If you often ride in wetconditions, lubricate the chain more often. Always wipe off excesslubrication, as it tends to attract dirt.

• Cables — Each month, visually inspect cable ends for fraying andreplace if it is present. Replace all cables and housings annually.

• Nuts and bolts — Check all nuts and bolts each month for tightness.

• Cleaning — Clean the bike whenever excess dirt is apparent. Avoidhigh-pressure washing, especially near the motor, at places wherewires enter/exit the frame, or of the battery and wheel/crank bearings.

• Wheels — Check for straightness on a monthly basis, and more oftenif you have experienced a rough ride or sudden impact. Have thewheels serviced if there is notable side-to-side wobble.

MAINTENANCEOF YOUR EVELO ELECTRIC BICYCLE

SAFETY TIPS

We recommend the following safety-related procedures:

• Wear a helmet.

• Ride in control at all times.

• Use lights and reflective gear in low light situations.

• Inspect your bike often — especially the brakes.

• Seek maintenance if there are any notable changes in bike performance.

• Know and observe the rules of the road before cycling. Bike users must

follow all road rules.

• Ride defensively. To motorists, pedestrians, or even other cyclists, you are

not as visible as you might think. Always watch for hazardous situations,

and be ready to stop or take evasive action at all times. With the assistance

of the electric motor, you may be travelling faster than drivers expect —

beware of cars pulling out in front of you, reversing out of driveways, or car

doors opening unexpectedly, and other such hazards.

• Avoid road hazards. Watch for and avoid potholes, drain grates, railroad

tracks, loose road material, and other hazards which could cause your

wheels to slip, fly up to hit you or your bike, or cause you to fall.

• Use both the front and the rear brakes together for best performance. Using

ONLY the rear brake will significantly increase your stopping distance.

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46 EVELO.COM 47EVELO.COM

• Brakes — Inspect your brakes at least once per month. If a brakelever can be squeezed all the way to the handlebar grip, there is abasic adjustment (see below) that can be made. If this adjustmentdoes not work, and your brakes are worn, either take the bike toa local bike shop for professional service, or contact EVELO foradditional instructions.• First, loosen the adjustment barrel by unscrewing it so there is a slight gap between

it and the actual lever mount.

• Then, unscrew the adjustment barrel a turn or so. This has the effect of lengtheningthe cable housing and pulling on the cable a bit.

• Test by squeezing the lever, then lifting the tire off the ground and spinning it.Ideally, you should be able to adjust it so the lever won’t reach the handlebar gripwhen pulled hard, yet the wheel spins freely without resistance when the brake isreleased.

• When you find the proper adjustment, re-tighten the lock ring to hold the barrel inthis new position.

• Tune-Up — We recommend a full-service tune-up annually by aprofessional bicycle mechanic.

If you experience difficulty with your EVELO Electric Bicycle, consult the following list. If you do not find the problem on this list, contact our Customer Service Team, and we will work with you to identify the source of the problem and help with a solution.

Symptom Likely Cause Action

No power at display

Loose battery connections

Check and secure connection between bike and battery

Range seems low

Battery not fully charged / gearing not being utilized

Consult other sections of this manual: “Using your Charger” and “Achieving the Best Performance From Your EVELO Electric Bicycle”

Error code 25 when bike is turned on

Brake levers are being squeezed during initial system initialization.

Make sure the brake levers are not being squeezed when first pressing the MODE button

Battery won’t Charge

Charger not connected / battery connected to bike while fully discharged

Consult “Using Your Charger” section of this manual / remove battery from bike before connecting charger.

Intermittent loss of electrical power

Battery connection is poor

Lock battery to hold in place more securely. On Aries/Aurora, make sure plug is fully seated in its socket.

Brake light won’t work

Bike not equipped with brake light function.

Due to engineering limitations, 500 watt versions of the Aries and Aurora do not have brake light functionality.

Speed and distance won’t display

Magnet and Sensor not aligned

Make sure the magnet on the spoke of the front wheel passes within 1/8” of the LOWER TIP of the speed sensor on the front right fork.

TROUBLESHOOTING

BRAKE LEVER ADJUSTMENT

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EVELO.COM

(4th Edition)

Questions? Get In Touch:Email: [email protected]

Call: 877-991-7272