© RJPS - UK © OVS - 2015

INDIA USA UK AFRICA SINGAPORE HONGKONG

© RJPS - UK © OVS - 2015

Some Images and Logos

Used for depiction in this presentation

belongs to their respective owners and are

used here only for information purposes

Disclaimer

© RJPS - UK © OVS - 2015

• Founded in the year 2012

• Have over 350 employees working for OVSolution globally

• Satisfied customer base over of 40

India

USA

UK

Singapore

Africa

Accolades

© RJPS - UK © OVS - 2015

Excellence

• Customer Satisfaction

• Continuous Improvement in Process and Products.

Secure

• Confidentiality

• Information Security

Responsive

• Reacting to customer needs

• Service Delivery on time

The team comes here with strong business astute and vision to grow. The

promoters began their business adventures that turned into gold mine with

electrical lighting and was well recognized for the contribution toward their

efforts. The honors include recognition being bestowed from companies like

Philips, Osram and Splendor to achieving the highest honour from President of

India. The Team has a skill with astute planning / leadership with exemplary

communication, relationship management, analytical and organizational skills,

Values

© RJPS - UK © OVS - 2015

Asia

India: E-Space, Wadgaonsheri,

Nagar Road, Pune, Maharashtra

Singapore : Oceian Fin Centre,

28th Floor, East Wing, 10

Collar Que.

Europe

UK: Pinaki, Oxhey, Lane,

Hatch End Middle Sex HA5

Africa

Kenya: 1st Floor, Centre Point

Park Lands Road,

Nairobi.

The Americas

989, Carson Way

Milpitas, CA - 95035

Our Global Presence

© RJPS - UK © OVS - 2015

Application Development Document Scanning /

Microfilming BPO

Inbound Customer Service Centre

Outbound Customer Care Centre

Lead Generation

Mobile Application – iPhone Android, Windows

Business Applications

Outsourced Projects

Delivery & Operation Excellence

Built Proprietary e-commerce Tool

Document Management System

Microfilming / Microfische

Volume Scaning

© RJPS - UK © OVS - 2015

Off shoring

Scoping matrix Retail Banking Wealth management, life and

general insurance

Institutional, Investment &

business banking

IT, Infrastructure

and

administration

support (ITO)

Core banking systems Life policy systems maintenance and

application development

Loan accounting and equity / Fixed Income

trading systems

Application development and maintenance

Remote infrastructure management

Package implementation and support

Database administration, data mining and warehousing solutions

Middleware development and support

Product based

transaction

processing and

customer contact

centres (BPO)

Mortgage and personal loan origination,

processing and servicing collections

eDisputes processing

Credit card processing

Consumer finance

Cash management / Fund transfers and

reconciliations

Insurance claims administration and

payment

Policy underwriting

Insurance agency management

Fraud detection

Recoveries

Trial balance analysis

Brokerage operations

Commissions administration

Project finance documentation

Support FX, currency ops and derivatives

settlement

Trade finance and LCs – advice and

settlement

Corporate finance

Risk management

Securities processing

Custody operations and trade

Inbound/outbound contact center

Customer query handling

Data entry, indexing and content management

Customer background verification and finalization

Loyalty retention (customer care program)

Customer statement and other periodic reporting

Regulatory requirements/mandate related support and administration

Payment processing

Analytics

Outsourcing

activities (KPO)

Mortgage and personal loans

Portfolio pricing

Data warehousing

Data-mining

Marketing analytics

Fund performance analysis

Reporting and accounting

Actuarial support

Product pricing including Dynamic Financial

Analysis (DFA) models

Financial model validations

Equity research and M&A analytics support

(valuation and related financial modeling)

Credit proposal analysis, preparation and

documentation, portfolio analytics

Library services

© RJPS - UK © OVS - 2015 8

Transaction Processing (FAO & HRO)

Contact Center (voice & non-voice)

Telemarketing (B2C & B2B)

Level 1 & 2 Technical Support

Online Survey Management

Collection Services

Market & Business Research

KPO & LPO Services

© RJPS - UK © OVS - 2015

.

School Surveillance

System

Highway Surveillance

City Surveillance

GPS Tracking /

Video Surveillance

•Student Monitoring •Complete School Security

• Accident alerts and actions •Speed control

• Complete Wi-Fi based Surveillance

•Fleet GPS Controlling •Taxi Monitoring / Alerts •24 X 7 Control Command Centre

© RJPS - UK © OVS - 2015 1

Production Floor

Main Building

Reception

Based in “Viman Nagar Pune, India is the hub of MNC’s,

number of business centers, office complexes and

recreational areas such as Bajaj, MasterCard, Several

Banks Microsoft and Sapient

An ISO 9001:2000 certified facility

Facility & Infrastructure with a capacity of 400+ seats; can

be expanded on demand

Over 1000 FTEs are working for various clients in multiple

domain

© RJPS - UK © OVS - 2015

• Multiple dialing options – Automatic ,Preview , Predictive, Blaster,

Precision

• Contact Routing – Skills-based routing

– Dynamic priority routing

– Business rule routing

– Wait-time Notification

• Multiple Outbound Agent Services

• Multi-Number Dialing – up to 6 options exclusion import

• Industry leading answering machine detection – Voice, fax, modem, mobile phone

• Outbound Voice Portal (IVR) – Proactive customer service

• Web Chat & Collaboration

• Email Management – Auto Response, Auto Acknowledgement,

Suggested Response, Attachments, Greetings, Salutations, Signatures

• Quality Management – Call and Screen Monitoring

– Call and Screen Recording

– Agent Scoring

• Recording and Monitoring – Voice, chat and collaboration recording &

monitoring

– Agent activity monitoring

• silent, coaching, barge-in, remote-barge

– Real time statistics monitoring

© RJPS - UK © OVS - 2015

Document process automation refers to the design of a process and

workflow that enables the creation of electronic documents. It incorporates

the use of document processing tools and scanners (flat-bed, sheet-fed,

hand-held or optical) with Optical Character Recognition (OCR) or

Intelligent Character Recognition (ICR) capability. OCR refers to the

conversion of scanned copies of handwritten, printed or typewritten texts

into editable formats. ICR refers to the electronic conversion of handwritten

texts such as signatures.

By storing information electronically using document management systems

and document process automation, businesses can access data quickly

and easily, reduce the need for physical storage space and adhere to

compliance norms. That is why most companies are converting paper to

electronic data nowadays.

© RJPS - UK © OVS - 2015

© RJPS - UK © OVS - 2015

Electronic Document

Management

Enhanced Security

Centralised Information

Easy Indexing,

Archiving and Retrieval

Cut down on cost and time

Integration Made Easy

Compliance Norms

Better ROI

Sustainability Practices

© RJPS - UK © OVS - 2015

© RJPS - UK © OVS - 2015

19%

77%

4%

Secured Storage

Digital

Paper

Microfilm

Digital storage cost is 4 times higher than microfiche media: 1. Storage in multiple locations – High end servers, Backup & Storage Servers. 2. Storage in multiple medias – HDD, Tape Drives, NAS & SAN with Raid etc. 3. Confirmed Migration every 5 - 10 years on the entire system.

© RJPS - UK © OVS - 2015

0

100

200

300

400

500

600

CD DVD HDD Tape Drives

Paper Microfilm

Media Life (Years)

© RJPS - UK © OVS - 2015

Do

cum

ent

Scan

nin

g D

ocu

men

t Sc

ann

ing Large Format

Scanning

Microfilm Scanning

Photograph Scanning

Onsite or Offsite

Book Scanning

Invoice Scanning

Medical Records Scanning

Drawing Scanning

Large Format Scanning

Microfilm Scanning

Photograph Scanning

Onsite or Offsite

Book Scanning

Invoice Scanning

Medical Records Scanning

Drawing Scanning

Scan

nin

g Fo

rmat

an

d S

ervi

ces

Scan

nin

g Fo

rmat

an

d S

ervi

ces Monochrome and

Colour

Bulk and Small Scanning Jobs

Searchable PDF, TIFF, JPG

Indexing and Cataloguing

Collection and Delivery

Confidential and Secure

Optical Character Recognition /

Monochrome and Colour

Bulk and Small Scanning Jobs

Searchable PDF, TIFF, JPG

Indexing and Cataloguing

Collection and Delivery

Confidential and Secure

Optical Character Recognition /

Ben

efit

s B

enef

its Free your office Space

1 CD = 2 filing cabinets

Reduce your overheads

Improve Customer Services

Disaster Recovery

Free your office Space

1 CD = 2 filing cabinets

Reduce your overheads

Improve Customer Services

Disaster Recovery

© RJPS - UK © OVS - 2015

© RJPS - UK © OVS - 2015

Microfiche

Microfilm

A microfiche is a single sheet of plastic that contains several

images of pages of text, whereas microfilm is a long spool of plastic film that winds and rewinds to view images of

text. In both instances, these microforms require a projection

system whereby images of microfiche and microfilm appear on a backlit screen to be viewed

Advantages Useful for News Papers, Manuscripts, Live

Documents, Live Contents etc. Compact : Store million of records within a

storage cabinet Cheaper to distribute than a paper copy Life Expectancy of 500 Year and More Impossible to Mutilate Prints from Microfilm are accepted in legal

proceedings.

© RJPS - UK © OVS - 2015

To ORGANIZE your growing volume of digital information

To SECURE data and prevent theft

To reduce storage costs, increase information discovery and thus directly improve your

BOTTOM LINE

To SEGREGATE content into system-generated reports and inquiries, business forms,

spreadsheets, correspondence, engineering drawings, video, audio, legal briefs, faxes, and emails – even handwritten notes

Some Facts On an average, $20 is spent on filing a document while $220 is spent on finding a misfiled document.

1 7.5% of all documents are lost, 3% are misfiled

2

Professionals spend 5.5% of their time reading a document and 50% of their time finding it

3

90% of paper get shuffled. Average document gets copied 19 times

4

Disorganized approach to manage data is hitting the profits of the organizations

5

© RJPS - UK © OVS - 2015

scan store locate share

Greendocs Simplified Lifecycle

email

fax

The enterprise module consists of various integration points for different data sources. Once captured they are organized and stored by different users of the enterprise. Stored data can then be discovered and shared across the enterprise.

© RJPS - UK © OVS - 2015

1. Auto OCR of images at the time of input into the system 2. Encryption of data “if required” before storage 3. Roles and User Groups to better organize data discovery 4. Bulk import of data/files 5. Export in various formats 6. File distribution using encrypted zip formats 7. Multiple locations for repository 8. Scalable to serve large user base 9. Open source based 10.Database independent 11.Fully customizable UI 12.All core features exposed as web services 13.Carbon calculator

© RJPS - UK © OVS - 2015

2 Alternative voice paths back to the US

© RJPS - UK © OVS - 2015

www.ovsolution.com