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Overview of ITU-D Sector: Participation in NGN Standardization Activities

Sameer Sharma

Senior Advisor ITU Regional Office for Asia and the Pacific

FORUM ON NEXT GENERATION STANDARDIZATION

(Colombo, Sri Lanka, 7-10 April 2009)

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ITU Global Development Programs Status of ICT in Asia PacificNGN Concepts and DriversITU-D Initiatives on NGN StandardizationConclusionsReferences

Agenda

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ITU in Brief

Founded in 1865Leading United Nations Agency for ICTs HQ in Switzerland, 5 Regional Offices & 8 Area Offices 191 Member States, 700 Sector Members ITU has three sectors

ITU-R (Radiocommunication) ITU-T (Standardization) ITU-D (Development)

ITU TELECOM EventsITU America Region

ITU Europe & CIS Region ITU Asia Pacific Region

ITU Arab RegionITU Africa Region

ITU worldwide presence

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ITU Vision & Strategic Goals ITU Vision & Strategic Goals 2008 2008 --20112011

Extending International, regional, sub-regional cooperation

Bridging the digital divide

Widening membership –especially from the industry

Safeguarding networks

Improving efficiency and effectiveness

Disseminate information and know-how of ICT

Promote an enabling environment

ITU Initiatives

Connect the WorldConnect the World

Global Global Cybersecurity Cybersecurity

AgendaAgenda

Capacity BuildingCapacity Building

Enabling Enabling EnvironmentEnvironment

Vision: By connecting the world and fulfilling everyone’s fundamental right to communicate, we strive to make the world a better and safer place.

Climate ChangeClimate Change

Emergency Emergency CommunicationCommunication

ITUITU

InitiativesInitiatives

Strategic Goals

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Six Major Development ProgramsSix Major Development Programs

Program 1: Regulatory reformProgram 2:Technologies and telecom/ICT network development -InfrastructureProgram 3: E-strategies and ICT applicationsProgram 4: Economics & financeProgram 5: Human Resource DevelopmentProgram 6: Special program for least developed countries (LDC) + SIDCs

Special Initiatives: e.g., Indigenous, disabilities, youth, gender etc.

ITU Global Development Programs

Seminars & Seminars & WorkshopsWorkshops

Direct Country Direct Country Assistances Assistances

Human Capacity Human Capacity BuildingBuildingTrainings / Trainings / FellowshipsFellowships

Deployment of Deployment of InfrastructureInfrastructure

Through Through

PPPPPP

Delivery Mechanisms

WTDC-06, Doha

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Global ICT Market on the Move

Source: ITU World Telecommunication/ICT Indicators Database and ITU World Telecommunication Regulatory Database

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

billi

ons

0

20

40

60

80

100

120

140

160

nb o

f cou

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Fixed lines Mobile subscribers Internet users

Competition in mobile

Competition in fixed-line

0.0

1.0

2.0

3.0

4.0

5.0

6.0

7.0

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007

billi

ons

0

20

40

60

80

100

120

140

160

nb o

f cou

ntire

s

Fixed lines Mobile subscribers Internet users

Competition in mobile

Competition in fixed-line

Growth in fixed lines, mobile cellular subscribers and estimated Internet users worldwide, 1996-2007

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Status of Distribution of ICT

Mobile Subscribers 2007 Fixed Subscribers 2007

Fixed Broadband InternetSubscribers 2007

Asia Pacific is the biggest ICT market but is ICT distributed evenly within Asia Pacific?

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Broadband Divide in Asia-PacificFixed broadband Internet subscribers per 100 inhabitants, 2007

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Paradigm Shift!

10ITU ASP RO

Drivers Changing Licensing Framework

Policy & Regulatory Drivers- Introduction of competition

-Lowering barriers to entry and operation

-Fostering business innovation and converged services

-Promoting ubiquity of services

-Recognizing telecommunication networks as a backbone for e-economy

-Increasing interests from governments to capitalize on the benefits of telecom networks

Technology DriversTechnology Drivers-Switch from copper to wireless and optical fibre

-Increasing role of software

-Increasing capacity to accommodate multiple services

-Centralized to distributed network architectures

-Operator-centric to User-centric

-Standardized to customized

-- PSTN/PLMN to IP enabled NGN

Business DriversBusiness Drivers

- Ability to provide triple & quadruple play

-Internet becoming the common delivery platform for all types of content services

-Increasing capacity to accommodate multiple services

-Ability of ISPs to provide services closely competing with Telcos

-Unlicensed spectrum & spectrum trading

- Peer-to-peer arrangements

-Grey-markets created by disruptive technologies"

Technology

&

Service

Neutral

Licensing

Regime

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Objectives of NGN

Promote fair competitionEncourage private investmentProvide open access to networksReduces cost of infrastructure :AffordabilitySingle billing contact with the consumerFaster roll-out for new servicesCan enable developing countries to leapfrog and extend broadband connectivity

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ITU Definition of NGNA packet-based network able to provide telecommunication services and able to make use of multiple broadband, QoS-enabled transport technologies and in which service-related functions are independent from underlying transport-related technologiesEnables unfettered access for users to networks and to competing service providers and/or services of their choiceSupports generalized mobility which will allow consistent and ubiquitous provision of services to users

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ITU NGN Architecture

Transport stratum

Service stratum

ControlMedia

Man

agem

ent Fu

nctio

ns

Management

ANI

Transport Control Functions

Resource and Admission

Control Functions

Network AttachmentControl Functions

NNIUNI

Application Support Functions & Service Support Functions

Applications

Transport Functions

End-UserFunctions

OtherNetworks

Service ControlFunctions

Service UserProfiles

Transport User Profiles

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ITUITU--D Initiatives on D Initiatives on NGN StandardizationNGN Standardization

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Resolutions at the WTDC-06, Doha“Bridging Standardization Gap”

ITU-D activities related to “Bridging the Standardization Gap”, were carried out, according to Resolution 47 of WTDC-06, Doha.These are in close cooperation with ITU-T implementing Resolution 123 (Rev. Antalya, 2006) of PP-06 and Resolution 44 of WTSA-04

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Resolution 47, WTDC-06Engage in activities to enhance knowledge and effective application of ITU-T and ITU-R Recommendations in developing countries

Introduce best-practice application of ITU-T and ITU-R Recommendations, in fibre-optic transmission technology, broadband network technology and information security, by organizing training courses and workshops especially for developing countries

ITU-D in collaboration with ITU-T and ITU-R to:

Promote participation in training courses and workshops on best-practice application of ITU-T and ITU-R Recommendations for developing countries;

Establish a database containing information on new technologies that are standardized and develop guidelines on applying ITU-T and ITU-R Recommendations

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ITU Asia-Pacific Regional Initiatives

Through Through

PPPPPP

APT, ESCAP, INDUSTRY ETC.

AUSTRALIA, EUROPEAN COMMISSION, PITA, APT, ESCAP, WORLD BANK ETC.

APT, PITA, PIFS, ESCAP, INDUSTRY ETC.

ADB, UPU, JAPAN INDUSTRY, ETC.

CHINA, AUSTRALIA, SINGAPORE, EUROPEAN COMMISSION, THAILAND, MALAYSIA ETC.

RI 5: Strengthening the collaboration between ITU-T and ITU-D

RI 4: The unique telecommunication/ICT needs of Pacific islands and small island developing states (SIDS) in the Asia-Pacific region

RI 3: Next Generation Networks (NGN) planning

RI 2: Rural Communications –Infrastructure development

RI 1: Telecommunication/ICT policy and regulatory cooperation in the Asia-Pacific region

Partners & Donors

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Asia-Pacific Regional Initiative 5

Resolution 17 of WTDC-06 called upon BDT to implement regionally approved initiatives at the national, regional, interregional and global levelsAsia Pacific Regional Initiative 5 - “Strengthening the collaboration between ITU T and ITU D” - aims at

Assisting, through ITU-D, the developing countries that lack the necessary human resources to understand ITU T RecommendationsEnhancing the application of ITU T Recommendations for telecommunication/ICT services and equipments

The expected outcomes :Close coordination mechanism between ITU-T and ITU-D at the regional level through the ITU Regional Office for Asia and the Pacific; Guidelines for developing countries to understand and apply ITU-T Recommendations for those having policy and regulatory implications

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1. NGN Guidelines for Network Planning Tools

To provide recommended features and evaluation criteria of NGN planning software packages with the following objectives:To meet the requirements in development of next generation networks of domestic and international network operators and service providers.

Forecast of voice and non-voice service demands and market shares.Forecast of voice and non-voice traffic on converged networks.Transport technologies: Ethernet/RPR/IP/NGI/MPLS/NGN & NG-SDH/WDM/DWDM/Optical switchingMobile technologies: 2G/2.5G/3G/4G and converged networksAccess technologies: copper cables, x-DSL, PON, power lines, CATV cables & WLAN, WMAN, WLL

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To specify functional requirementsTo specify non-functional requirementsTo specify domain requirementslink : http://www.itu.int/ITU-D/tech/network-infrastructure/index.html

Planning Domains for top level Requirement specifications

Network Planning ToolsApplication of EXCELPLANITU - ITUSTEMVPIsystemsLStelcom

1. Guidelines for Network Planning Tools

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2. ITU / MIC Regional Training on Bridging the Standardization Gap

As a part of the Asia-Pacific RI 5, ITU and Ministry of Internal Affairs and Communications,Japan, jointly organized first training from 18-22 June 2007 in Tokyo, Japan26 participants from 21 countries benefited in enhancing their knowledge on Standardization including NGN

Second jointly organized training by ITU and MIC on Bridging the Standardization Gap from 15-19 December 2008 in Tokyo JapanParticipated by delegates from 15 countries from Asia Pacific and Arab region gained knowledge on NGN

Presentations by speakers and country delegates as well as group discussion reports can be found at http://www.itu.int/ITU-D/tech/network-infrastructure/index.html.

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3. Regional Development Forum: Series

First time jointly organized by three Sectors of ITU-D, ITU-R and ITU-T from 15-17 September 2008 in Hanoi, VietNamParticipated by 102 delegates from 27 countries Outcome of the recommendations was fed to WTSA 2008Regional Reflector for exchanging the views on standardization was created Detailed presentations and proceedings are available at URL:http://www.itu.int/ITU-T/wtsa-08/prepmeet/asia-pacific/programme-rdf.html

Being organized by ITU-D from 27-29 July 2009 in Indonesia on NGN and BroadbandExpected to benefit participants in enhancing their knowledge on NGN and broadbandAddressing developmental issues and challenges relating to new technologies

Details of the Forum are available at www.itu.int/ITU-D/tech/indexevents.html.

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4. Trainings and Workshops on NGN

ITU and APT held a regional workshop to disseminate information amongst the Membership on NGN Planning Issues (2007)Focusing specifically on the unique circumstances for the Pacific Island Countries, ITU together with APT and Pacific Islands Telecommunications Association (PITA) organised a Forum on Next Generation Telecommunications for the Pacific Region (2008) which brought together policy makers, service providers and vendors on one platform to share information and experiencesA national level training on new technologies was carried out for DPR Korea (2008) benefitting around 100 participants

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5. Trainings and Direct Country Assistance on NGNTwo online courses on “Fundaments of IPv6” were carried out by the Technology Awareness Node of ITU ASP CoE located at Pusan National UniversityFace to face training course was organized at ITI CoE PNU in March 2009 on NGN Planning and Migration benefitting eight countriesDirect assistance was provided to Bhutan and Nepal in planning the countries’ broadband infrastructure by making use of appropriate planning tools Regulation on VOIP and NGN for Bhutan (2008)NGN Access Network Planning: TOT Thailand (2009)Workshop on New Technologies and Applications in Iran ( 14-18 June 2009)

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SG1:Telecommunication development strategies and policies

National telecommunication policies and regulatory strategies which best enable countries to benefit from the impetus of telecommunications as an engine of economic, social and cultural developmentFinance and economics, WTO issues, tariff policies, case studies, application of accounting principles developed by ITU-T Study Group 3, private-sector development and partnership

http://www.itu.int/ITU-D/study_groups/index.html

6. ITU-D STUDY GROUPS

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ITU-D SG-1 Questions Under Study

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Development and management of telecommunication services and networks and ICT applications

Methods, techniques and approaches suitable for service provision in planning, developing, implementing, operating, maintaining and sustaining telecommunication services which optimize their valueto usersSpecific emphasis on telecommunication network security, mobile communication and communications for rural and remote areas and applications The implementation and technical application of information and communication technology, using studies by the others Sectors, taking into account the special requirements of the developing countries

http://www.itu.int/ITU-D/study_groups/index.html

7. ITU-D STUDY GROUP - 2

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ITU-D SG-2 Questions Under Study

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SG2 Question Q.19-1/2 : Migration to NGN

Trends of telecommunication networks migration towards NGN

Examination of NGN technologies

Network management

Transport networks

Access networks

Interworking with existing networks

Methodologies for planning, with taking into account the behaviour of different existing networks

Migration solution to NGN

Yearly progress report on NGN development

A report of methodologies for planning NGN (multidimensional planning process, service demand, forecasting methods, traffic forecasting models, and structure and dimensioning optimization methods

A set of guidelines for migration from existing network to NGN

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8. ITU ASP Key Regional Activities : 2008

Australia13-16 Oct

Forum on Next Generation Telecommunications for the Pacific Region

Samoa30 Sep –3 Oct

Regional Workshop on Strategic HRM Tools and Practices for the Pacific

R.O. Korea

7-12 Jul

Gender Balance in Digital Economy of Asia-Pacific

Malaysia24-28 May

Asia Media Summit

Thailand2Sept

Greater Mekong SubregionTelecommunication Ministerial Forum

Cambodia24-28 Nov

Sub-regional Telecommunication Meeting for CLMV

Malaysia24-28 Nov

ITU Asia-Pacific Centres of Excellence Training Workshop on Effective Use of Telecommunications/ICT in Response to Disasters: Saving Lives

Japan15-19 Dec

ITU/MIC Training on Bridging the Standardisation Gap

Vietnam15-17 Sep

Regional Development Forum on Bridging the Standardisation Gap

Singapore21-25 Jul

ITU/IDA Executive Training Programme

Malaysia21-24 Jul

ITU/ABU Workshop on Digital TV

Australia16-18 Jul

Asia-Pacific Regional Workshop on Cybersecurity

Australia15 JulAsia-Pacific Regional Meeting on ITU Tariff Group for Asia and Oceania (TAS)

VenueDateEvents

NepalEnhancement of Quality of Service

MongoliaEstablishment of ICT training facility

KiribatiCost modeling for tariffs and interconnection

NepalRural broadband communication development

Lao PDRTelecommunication institution strengthening

ThailandICT Master Plan

PacificConcentrated assistance to Small Island Developing States in rural/outer communication development for Marshall Islands, Papua New Guinea, Tonga, and Nauru

NepalDevelopment and deployment of e-Health

PhilippinesFeasibility on wireless technology to deliver broadband services to lifeline organisations

VanuatuRadio spectrum management plan

TongaEmergency communication backup through radio broadcasting

AfghanistanInfrastructure Sharing: TV Hill Top

BeneficiaryDirect Country Assistance

Sri LankaInterconnection Framework and Pricing

MyanmarTelecommunication Licensing

PNGInterim Determination for Interconnection

DPR KoreaTraining on New Technologies

BhutanRegulation on VoIP and NGN

KiribatiAccess to ICTs through donated computers

BeneficiaryAd-Hoc Assistance

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9. ITU-D ASP Major Events : 2009

ThailandAug 2009Workshop on Mainstreaming ICT Accessibility for People with Disabilities (ITU-ESCAP)

Indonesia27-28 Jul 2009ITU-ASEAN M-Commerce Forum

Malaysia20-23 Jul 2009ITU-ABU Workshop on Digital TV Broadcasting Services

Macao, SAR, China

25-27 MayAsia Media Summit (ITU-AIBD)

Malaysia5-7 May 2009ITU Regional Preparatory Meeting (RPM) for WTDC 2010

Iran14-18 June 2009Workshop on New Technologies and Applications

Singapore3-7 Aug 2009ITU-IDA Executive Training Programme for Enabling ICT Frameworks

Rep of KoreaJul 2009ITU Workshop on Gender in ICTs

MongoliaSep 2009ITU Regional Forum on National Emergency Telecommunication Plan

ChinaMay 2009ITU-MIIT Seminar on Policy and Regulation

Indonesia27-29 Jul 2009ITU RDF NGN and Broadband

India12-14 May 2009ICT Measurement Issues, Challenges and Way Forwards

Sri Lanka7-10 Apr 2009NGN Workshop

VietnamOct/Nov 2009ITU High-level Meeting for CLMV Countries

VietnamOct/Nov 2009ITU Workshop on Telecommunication/ICT Policy and Regulations for Newly Established Regulators

BruneiDec 2009ITU Regional Forum on Human Capacity Development in Asia-Pacific Region

Tonga17-20 Feb 2009ITU Pacific ICT Ministerial Forum: Connecting the Unconnected

VENUEDATEEvents

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10. ITU-D ASP Capacity Buildings

Updated information available at http://www.itu.int/ITU-D/asp/CMS/index.asp

MIIT, China (PRC)TBDSpectrum Monitoring

NTC, ThailandNov / DecUSO and Rural Broadband (NTC)

MICT, IranNov 28 - Dec 1Interaction between market and spectrum management

PTA, PakistanNov 23 - Dec 25Interconnection & Cost Modeling (Online)

PTA, PakistanNov 10 - 13Interconnection & Cost Modeling

ACMA, AustraliaSeptemberITU-ACMA International Training Program

PTA, PakistanAug 4 - 7QoS Parameters for CMT Service

MICT, Iran July 4 - Aug 7Designing National Frequency Allocation Plans (Online)

MICT, IranJune 21 - 24Spectrum Pricing for IMT Services

PTA, PakistanApril 6 - May 15QoS Parameters for CMT Service (Online)

PNU, Rep. of KoreaMarch 2 - 5NGN Planning and Migration

UUM, MalaysiaJan 21- Feb 26Broadband Technologies for Rural ICT Development (Online)

Host, LocationDatesTrainings

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ConclusionsITU-D is actively involved in NGN planning and standardization activities taking several steps including

Guidelines on Migration Strategies towards NGNRegional Development Forums on NGN Study Group Questions on NGNTrainings Courses on NGN Direct Country Assistance on NGN Planning

Enhancing role of developing countries in the process and use of standardization through bridging the standardization gap by close collaboration among stakeholdersGlobal standards are only truly global if developing country needs are taken into accountYour active participation and contribution is the key to NGN standardization process

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Additional Additional ReferenceReference

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1. Benefits of ITU Membership

ITUITU

Member States(191)

Sector Members

(649)

ITU Associates (127)

Visibility Influence

Knowledge

Resource

Partnership

Opportunity

Evolution of Global regional telecom

networks

Organizational Data included in ITU

Global Directory

Meet Worldwide Leaders and Experts to exchange views

Access to ITU Recommendations

Participate in Study Groups

Benefits of ITUBenefits of ITU--D Sector MembersD Sector MembersParticipate in all activities of the Participate in all activities of the ITUITU--D e.g. WTDC, RPM, TDAG, D e.g. WTDC, RPM, TDAG, Study GroupsStudy GroupsAccess to unique information Access to unique information related to ITUrelated to ITU--D workD workAssociated with the organization Associated with the organization of seminars and workshopsof seminars and workshops

Financial Conditions Financial Conditions For the period 2008For the period 2008--2009, the 2009, the annual amount of one annual amount of one contributary unit for a Sector contributary unit for a Sector Member is 63,600 Swiss Member is 63,600 Swiss FrancsFrancsA member freely decides on its A member freely decides on its class of contribution (1/16, 1/8, class of contribution (1/16, 1/8, ¼¼, , ½½ , 1 upto 40 units, 1 upto 40 units1/16 class of unit (i.e. 3,975 1/16 class of unit (i.e. 3,975 Swiss Francs) is reserved for Swiss Francs) is reserved for Sector Members of developing Sector Members of developing countriescountries

Further information on Sector Membership can be found at Further information on Sector Membership can be found at http://www.itu.int/members/index.html

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2. ITU-D Sector Members (ASP)

Membership Application at http://www.itu.int/members/sectmem/Form.pdf

1. Afghan Wireless Communication co.- Afghanistan2. Asia Pacific Network Information Centre - Australia3. Bhutan Telecom - Bhutan4. China Netcom (Group) Company Ltd. - China5. China Telecommunications Corporation - China6. Huawei Technologies Co. Ltd.- China7. ZTE Corporation - China8. Pacific Islands Forum Secretariat - Fiji9. Bharat Sanchar Nigam Ltd. - India10. Bharti Airtel Limited - India11. Cellular Operators Association of India12. ITU-APT Foundation of India13. Mahanagar Telephone Nigam Ltd. - India14. Reliance Infocomm Ltd. - India15. Telecom Disputes Settlement & Appellate Tribunal - India16. Telecom Regulatory Authority of India 17. RailTel Corporation of India Limited, India18. PT. INDOSAT Tbk. - Indonesia19. PT. Telekomunikasi Indonesia Tbk - Indonesia20. Telecommunication Company of Iran 21. Export and International Cooperation Institute - Israel22. Fujitsu Limited - Japan23. Hitachi, Ltd. - Japan24. KDDI Corporation - Japan25. NEC Corporation - Japan26. National Institute of Information and Communications

Technology - Japan27. Nippon Telegraph and Telephone East Corporation – Japan28. Nippon Telegraph and Telephone West Corporation – Japan29. Nomura Research Institute Ltd.- Japan30. The ITU Association of Japan 31. Tokai University - Japan32. KT Corporation – R.O. Korea

33. Korea Agency for Digital Opportunity & Promotion 34. National Internet Development Agency of Korea35. Samsung Networks Inc., R.O. Korea36. Asia-Pacific Broadcasting Union – Malaysia37. Asia-Pacific Institute for Broadcasting Development –

Malaysia38. Global Knowledge Partnership – Malaysia39. Green Packet Berhad – Malaysia40. Maxis Communications Bhd. – Malaysia41. Telekom Malaysia Berhad - Malaysia42. TM International Berhad - Malaysia43. U Mobile – Malaysia44. CyberSecurity, Malaysia45. Allied Digital Infonety Berhad, Malaysia46. Communications Regulatory Commission of Mongolia47. MobiCom Corporation – Mongolia48. Information Communication Network Company – Mongolia49. Nepal Telecommunications Authority – Nepal50. Nepal Telecom, Nepal51. National Telecommunication Corporation – Pakistan52. Pakistan Mobile Communications Limited - Pakistan53. Pakistan Telecommunication Company Limited - Pakistan54. e Worldwide Group – Pakistan55. Smart Communications, Inc. – Philippines56. Philippine Global Communications, Inc. - Philippines57. Dialog Telekom Limited – Sri Lanka58. Sri Lanka Telecom Ltd. – Sri Lanka59. Advanced Info Service Public Company Ltd. – Thailand60. Asia-Pacific Telecommunity – Thailand61. Total Access Communication PLC – Thailand62. True Corporation Public Co., Ltd. – Thailand63. Viettel Corporation, VietNam

InternationalTelecommunicationUnionSep, 2008 37

Asia-Pacific Centres of Excellence(ASP CoE)5 Hosts

&Partners

Spectrum Management

(Iran)

Policy&

Regulation(Pakistan)

Business Management(Thailand)

Rural ICT

Development (Malaysia)

Technology Awareness

(Rep. of Korea)

3. Capacity Building Initiative – ASP CoE

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4. Road to Next-Generation Regulation

“An enabling regulatory regime can foster innovation, investment and affordable access to NGNs and facilitate migration to NGNs”

Establish forward-looking regulatory regimes Recognizing the need for regulatory flexibility and technology neutralityRemoving undue regulatory barriers to competition and innovation Establish investment-friendly regulation while maintaining a level playing field and protecting consumer interests

The best practice guidelines cover as well authorization, access, interconnection, numbering and NGN identification systems, universal access, quality of service, consumer awareness, security and protection.

GSR 2007 Best Practice Guidelines for Next-Generation Networks Migration

Regulators Roadmap to address NGN migration and meet the WSIS goals

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5. More Information on NGN

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6. Upcoming Event…

What? Comprehensive ICT Event with Exhibition & ForumWhere? Geneva, SwitzerlandWhen? 5 to 9 October, 2009Why? Develop and advance the ICT industry globallyHow? Participate in a variety of ways to influence all stakeholders

• Brand and advertise with sponsorship and other visibility options• Engage industry experts and thought leaders as Forum speaker

ITU TELECOM WORLD 2009Open Networks… Connected Minds

• Exhibit on showfloor and meet all participants• Invite key clients to Telecom Village• Network through the VIP Programme• Partake in debates and demos in the Forum• Obtain more information online at:• www.itu.int/world2009

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http://www.itu.int/ITU-D/asp/CMS/index.aspTel: +66 2574 8565Fax: +66 2 574 9328