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ISAC Update January 25, 2017 www.isac.org

Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

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Page 1: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ISAC Update

January 25, 2017

www.isac.org

Page 2: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Agenda

ISAC Update

Federal Update

Open Forum

Questions, comments, observations, etc.

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Page 3: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

State of the State

New members of the General Assembly were sworn in on January 11th, and they are now in the 100th General Assembly

Legislators returned to Springfield on January 24

For the current status and full text of bills, visit the General Assembly web site at www.ilga.gov

Governor Rauner presented his State of the State address at noon today

Visit the Governor’s Office web page or the Governor’s Facebook page for more information

www.illinois.gov/gov/Pages/default.aspx

www.facebook.com/GovRauner

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Page 4: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2016-17

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Page 5: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Fiscal Year 2017 (FY17) Funding

MAP and ISAC’s other gift assistance programs are not yet funded for state Fiscal Year (FY17), which began on July 1, 2016

ISAC announced estimated MAP awards for the 2016-17 school year, however, the state cannot pay schools for MAP without a final appropriation

See isac.org for more information, including a FAQ for students and parents

Students, During College section

www.isac.org/students/during-college/budget-faqs.html

Newsroom section

ISAC in the News -- www.isac.org/newsroom/isac-in-the-news/

Media Kit -- www.isac.org/newsroom/media-kit/

FAA Message Board

www.isac.org/faas/

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Page 7: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2016-17 Monetary Award Program (MAP)

Suspense dates:

March 10, 2016 for all applicants who are not dislocated workers

MAP records in suspension status will be indicated by a MAP Susp Code of “S” for those whose initial FAFSA® was received by CPS on or after March 10, 2016

August 16, 2016 for independent student applicants who are dislocated workers

Two icons are available on the student list screens to assist users in

identifying DW students who are in Suspense

An enclosed yellow question mark -- -- indicates that a DW

student is in DW suspense, meaning that the student missed both the

regular suspense date and the DW suspense date

A regular question mark -- -- identifies a DW student that missed

the regular suspense date but not the DW suspense date

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Page 8: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2016-17 MAP Processing Update

First term payment requests were due to ISAC on or before December 16, 2016 to be considered timely

Initial claims received after December 16 will be considered late and will only be paid if funding is available after paying timely claims

ISAC has queued all first-term claims that were submitted through December 16 for processing and subsequent vouchering, and once a final FY17 MAP appropriation is known, those payment requests will be processed

Until further notice, no additional payment requests for first term -- initial claims or corrections to previously-submitted claims -- will be accepted

Second term payment requests are not being accepted at this time

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Page 9: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ISAC Teacher Programs

2016-17 SETTW Program

Awards are not subject to annual appropriations

Award notifications were sent to 250 eligible applicants on April 21, 2016

Letters were also sent to qualified applicants not selected

2016-17 MTI Scholarship Program

Initial certifications should be completed in My Zone to ensure that students will be included when/if awarding takes place

Schedule for awarding will be dependent upon the status of the state budget situation

2016-17 GAS Program

Once a final FY17 appropriation is received, ISAC will begin standard processing

Schools should continue to complete and submit initial certifications throughout the year

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Page 10: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ISAC Military Programs

2016-17 IVG Benefit request processing is done via My Zone or FTP

Fall term processing began September 16 and claims were due by Jan 15, 2017 Spring term processing began January 16 and claims are by May 25, 2017 Benefit request results are provided in My Zone

Even when/if there is no appropriation to reimburse schools, benefit requests must be submitted to track veterans’ usage of IVG benefits

2016-17 ING Grant Remaining application deadline dates:

March 1 for 2nd semester, 2nd and/or 3rd quarter & June 15 for summer term only

ING Grant processing is done in GAP Access Data is added whenever there is a new or updated eligible record for the school Spring term benefits used data is due to ISAC on or before April 1, 2017 Even when/if there is no appropriation to reimburse schools, benefit requests

must be submitted to track usage of ING Grant benefits

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In the In-Dist Amt Req data field, schools should

enter the amount of tuition and

mandatory fees being covered by IVG after Post-

9/11 GI Bill benefits have

been applied by the school.

A drop down list includes percentage values, ranging from 40% to 90% • Schools should select the Post-9/11 GI Bill eligibility level confirmed by the VA • For ISAC purposes, the percentage is only used for the proration calculation to

determine the number of IVG eligibility units being used • It is not used to adjust the award amount

Page 12: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2016-17 Grant Programs for Dependents of Police/Fire/Correctional Officers

Remaining application deadline dates March 1 for spring-term and summer-term consideration,

June 15 for summer-term consideration only

Announcements of eligibility are being made to students as applications are received and processed

Certification of Enrollment for Payment Rosters will not be generated and colleges will not certify eligibility or request payment until a final decision is made on the FY2017 state budget

For P/F/C Grant recipients who are also eligible for assistance under the MAP Grant, the P/F/C Grant must be factored into the financial aid package prior to receiving a MAP award The student may, however, receive a MAP award to finance tuition and

mandatory fee expenses not paid by the P/F/C Grant program

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Page 13: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Enhancements to FTP Process

As part of ISAC’s continuing effort to protect its data, we are implementing an enhanced method of securing data exchanged via File Transfer Protocol (FTP) processing

The change involves strengthening user ID and password security for users of ISAC’s secure FTP website: transfer.isac.org

Each individual needing access to ISAC’s secure FTP site will need to have a valid GAP Access user ID and password

Once this has been fullly implemented, only users with valid GAP Access user IDs and passwords will be able to access the site

School Services is currently in the process of contacting each FTP school to establish the necessary credentials

Once credentials have been established for all FTP schools and testing has been completed, schools will be notified

During the transition period, both current and newly established credentials will be accepted

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Reporting of MAP Advising Data

Numerical data from last year’s reporting is available at isac.org

Narrative data will be available soon

Will begin this year’s data collection in early February

Will be done in GAP Access

An e-message will be sent to schools when the system is ready for reporting to begin

Will only need to update existing information

Will also be able to provide new information if applicable

Even if no changes/updates are needed, will still need to go through a submission and confirmation process to meet the reporting requirement

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Page 18: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

College Illinois! ®

The 2016-17 enrollment period for the College Illinois!® Prepaid Tuition Program will remain open through May 31, 2017

Enrollment will be open through August 31, 2017 for children born on or between September 1, 2016 and August 31, 2017

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Page 19: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Illinois State Scholars

A listing of all 2017-18 State Scholars is available at isac.org

In the Featured area of our home page

Displayed alphabetically by high school, within each school's county

Congratulatory letters have been sent directly to State Scholars, and Certificates of Achievement have been mailed to high schools

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2017-18

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Fiscal Year 2018 (FY18)

Governor’s FY18 budget address is scheduled for February 15

For General Assembly schedules/information:

www.ilga.gov/

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Page 22: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-18 MAP

MAP Start-Up On August 14, 2016, ISAC Commissioners approved the 2017-18 (FY2018)

MAP start-up formula

Reduces all awards by 5 percent for a $4,720 effective maximum MAP award

Notification to Applicants Colleges are required to announce MAP awards to eligible students enrolled at

their institutions.

Refer to the MAP Award Announcements page for details regarding college requirements, as well as samples of the required award letter language and ISAC-generated notifications

Based on feedback received from the financial aid community, the required award letter language reflects some new changes, including how MAP recipients can check the status of their MAP Paid Credit Hours via the ISAC Student Portal

Suspension of 2017-18 MAP Award Announcements ISAC has suspended the announcement of 2017-18 MAP grants for all

students whose initial FAFSA® was received by CPS on or after December 22, 2016

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Page 23: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-18 Reminders

2017-18 ISAC Applications Available

Illinois Special Education Teacher Tuition Waiver (SETTW)

Priority application consideration date is March 1, 2017

Minority Teachers of Illinois (MTI) Scholarship Program

Priority application consideration date for the 2017-18 MTI Scholarship Program is March 1, 2017

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Page 24: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ISAC Training & Information

Financial Aid 101 Workshops

March 9 at ISAC Springfield Office

March 14 at Elmhurst College

Financial Aid 201 Workshops

March 10 at ISAC Springfield Office

March 15 at Elmhurst College

Monthly Webinars (last Wednesday of the month)

February 22, 2 p.m.

ISAC Update and an Overview of ISAC’s Military Programs

March 29, 2 p.m.

ISAC Update and an Overview of ISAC’s Teacher Programs

Questions may be directed to: [email protected]

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Page 25: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ISAC Contact Information

Student and Parent Services

Phone: 800-899-4722

E-mail: [email protected]

School Services

Phone: 866-247-2172

E-mail: [email protected]

Kim Eck, Training Services

Phone: 217-785-7139

E-mail: [email protected]

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Page 26: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Lynn Mahaffie and Jeff Baker |November 28, 2016

U.S. Department of Education

2016 FSA Training Conference for Financial Aid Professionals

Federal Update

SESSION GS1

Page 27: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

OPE Overview

Borrower Defense

Pell Eligibility Reinstatement

Teacher Preparation

State Authorization

Revised Pay As You Earn (REPAYE)

Strengthening Accreditation

Servicemember Civil Relief Act (SCRA)

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Page 28: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

FSA Overview

Default Rates

Early FAFSA/Prior- Prior

Pell Grant Payment Schedules

Perkins Loan Program

Cash Management

Reporting

Protecting Information

Gainful Employment

Other 28

Page 29: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Questions?

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Page 30: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Prior-Prior and Early FAFSA

Verification Use of DRT Will Reduce Selection for

Verification

Documentation of income/taxes from 2016-2017 can be used for 2017-2018

Eliminated Tracking Group V6 (Low Income)

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Page 31: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Prior-Prior and Early FAFSA

Conflicting Information Occurrences reduced if DRT used for both

2016-2017 and 2017-2018

FOTW warnings if 2017-2018 reporting income/taxes not equal to 2016-2017 reported amounts

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Page 32: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Prior-Prior and Early FAFSA

Conflicting Information – CPS Will:

Perform an automatic review to determine if there might be conflicting information between the two FAFSAs

Flag for institutional resolution only those 2017-2018 ISIRs where the potential conflict, once resolved, would have a significant impact on the student’s 2017-2018 EFC

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Page 33: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-2018 Pell Grant Program

Maximum Award - $5,920

Increase from 2016-2017 - $105

Minimum Award - $595

Maximum eligible EFC – 5328

Payment Schedules – See DCL GEN-16-19

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Page 34: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Carney McCullough and Jeff Baker

U.S. Department of Education

November 29, 2016

2016 FSA Training Conference for Financial Aid Professionals

Verification and 2017-2018 Conflicting

Information, Identification, and Resolution

Session GS2

Page 35: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-2018 Verification

No new items

Removed Other Untaxed Income and Benefits

Removed SNAP

Removed Child Support Paid

Verification Tracking Groups

Eliminated Household Resources Verification

Tracking Group (V6)

Verification Tracking Groups V2, V3, and V6 are

reserved

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Page 36: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-2018 Verification

Must obtain new documentation each

award year for—

Number of household members

Number in college

Identity/Statement of Educational

Purpose

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Page 37: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-2018 Verification

Acceptable Documentation

Confirmation of Nonfiling

Nontax filers

Tax filers who received an extension but still

have not filed their return

Use IRS Form 4506-T and check box 7

Dated on or after October 1, 2016

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Page 38: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-2018 Verification

Acceptable Documentation

High School Completion Status

Former member of the military unable to

obtain documentation

May accept as alternative

documentation a DD Form 214

DD Form 214 must indicate that the

individual is a high school graduate or

equivalent

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Page 39: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

IRS Get Transcript Online

Relaunched on June 7, 2016

New enhanced authentication process requires the user to

“register” with the IRS before submitting a request to receive

transcript online

To use Get Transcript Online tool, must have—

A valid email address

A text-enabled mobile phone

Specific financial account numbers such as credit card,

mortgage account, or auto loan account

A tax filer who is not able to successfully register will still be able

to submit an online or phone request for a tax return transcript to

be sent by mail

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Page 40: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Conflicting Information Issue

2016-2017 and 2017-2018 FAFSAs use the same

2015 income and tax information

Possibility of conflicting information between the two

FAFSAs

The regulations at 34 CFR 668.16(f) require resolution

of any possible conflicting information

Student aid must be provided based on correct

information

See DCL GEN-16-14 published August 3, 2016

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Page 41: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Use of IRS DRT for Both Years

Students and parents use the IRS DRT for both 2016-

2017 FAFSA and 2017-2018 FAFSA

2016-2017 – If not used when FAFSA initially

submitted, use the IRS DRT with the FOTW

corrections process to update (or confirm)

2017-2018 – Most can use the IRS DRT at time of

initial completion of the FAFSA

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Page 42: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Pre FOTW Submission Warnings

Real-time warnings displayed if one or more

of the income or tax amounts being input into

a 2017-2018 FAFSA differs from the

amount(s) that was reported on the 2016-

2017 FAFSA

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Page 43: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Pre FOTW Submission Warnings

No warnings if the 2016-2017 FAFSA

transaction was based on –

Estimated income/taxes

If there has been a change in the student’s

dependency status between the two years

If there has been a change in either the student’s

or parents’ marital status between the two years

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Page 44: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ED Identification

CPS will compare the last 2016-2017 ISIR

transaction with the 2017-2018 ISIR to –

Determine if there is income/tax conflicting

information between the two FAFSAs, and,

If any identified conflicting information would,

once resolved, produce a significant change in

the student’s expected family contribution (EFC)

CPS will flag the 2017-2018 ISIR to require

institutional resolution - Comment Code 399

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Page 45: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ED Identification

CPS review will not be performed if—

Student is not expected to be Pell Grant eligible

based on the 2017-2018 FAFSA

There was a change in the student’s dependency

status

There was a change in the student’s or parents’

marital status

Professional judgment was performed in either

year

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Page 46: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

ED Identification

If there is the possibility of a significant change in a

student’s EFC, the 2017-2018 ISIR will have a ‘C’

code and Comment Code 399, informing the

institution that it must resolve the possible conflicting

information

If Comment Code 399 is not included on the 2017-

2018 ISIR, no further action by the institution is

required

Institutions must comply with the requirements for

the resolution of other conflicting information

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Page 47: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

Additional Guidance

Electronic Announcements (EAs)

October 13, 2016 - CPS Reprocessing to Update

Records Incorrectly Assigned SAR Comment Code 399

October 21, 2016 – Various Issues

Graduate Students

Professional Judgment

November 18, 2016 - Institutional System Delay in

Resolving Conflicting Information Comment Code

399

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Additional Guidance

Questions & Answers on IFAP

Q&A12: If the student is no longer enrolled and is not expected to re-enroll for 2016–2017 or enroll for 2017–2018, the institution is not required to resolve the possible conflicting information. [September 6, 2016]

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Additional Guidance

Questions & Answers on IFAP

Q&A14: Even if the ISIR was not selected for verification, institutions must resolve the possible conflicting information if the student’s 2017–2018 ISIR included Comment Code 399. [September 6, 2016]

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Additional Guidance

Questions & Answers on IFAP

Q&A17: The required comparison must be between the 2017–2018 ISIR with Comment Code 399 and the 2016–2017 ISIR that was, or will be, used as the basis for awarding and disbursing Title IV aid. [September 6, 2016]

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Lisa DiCarlo and Misty Parkinson | Nov-Dec. 2016

U.S. Department of Education

2016 FSA Training Conference for Financial Aid Professionals

FAFSA®, Central Processing System,

and FSA ID Updates

Session GS3

Page 54: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

2017-2018 SCAPS GUIDE

Review the 2017-2018 Summary of Changes to the Application Processing System (SCAPS) Guide for more information about changes to the FAFSA, CPS, and FAA Access to CPS Online:

http://ifap.ed.gov/ifap/byAwardYear.jsp?type=sumchngsappsys&awardyear=2017-2018

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FAFSA DEMO SITE

For an up-close look at the 2017-2018 FAFSA visit:

http://fafsademo.test.ed.gov/

Username: eddemo

Password: fafsatest

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PLANNED APPLICATION

CHANGES FOR 2018-2019

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FIELDS CHANGED AFTER USING THE IRS DRT

Issue: When applicants or parents use the IRS DRT to transfer tax return information into the FAFSA, and then change any of the transferred data, the IRS Request Flag value changes from “02” to “03” (if the data is changed on the same transaction) or “04” (if the data is changed on a subsequent transaction). The FAA has no way of knowing, based on the ISIR data, which field(s) changed.

Potential Resolution: New fields on the ISIR notify colleges which values were changed after tax return information was transferred into the FAFSA.

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Page 59: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

AMENDED RETURN FILERS & THE IRS DRT

Issue: Applicants and parents who self-report (often incorrectly) that they amended their tax return cannot use the IRS DRT to transfer tax return information into the FAFSA.

Potential Resolution: Applicants and parents are no longer asked on the FAFSA if they amended their tax return. If an applicant or parent uses the IRS DRT and the IRS has an amended tax return on file, the IRS sends a notification that there’s an amended return on file. This notification is shared with colleges via the ISIR.

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NON-FILERS & THE IRS DRT

Issue:

Applicants and parents who indicate they “will not

file” a tax return, and are selected for verification,

must obtain proof of non-filing from the IRS (effective

2017-2018).

Potential Resolution:

Applicants and parents who indicate they “will not

file” a tax return are given the option to link to the

IRS for confirmation. IRS confirmation of non-filing is

shared with colleges via the ISIR.

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PARENT MARITAL STATUS

Issue:

Parents have difficulty answering the parent marital

status question correctly.

Potential Resolution:

Modify FAFSA question 59 to remove the reference to

“legal” parents and instead add “legal” to the only

response to which it applies (unmarried and both parents

living together).

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HOMELESS YOUTH

Issue:

Applicants aged 22 or 23 who indicate on the FAFSA that they

are homeless must rely on the FAA to set a Homeless Youth

Override flag in order for the applicant to complete the FAFSA

as an independent student.

Potential Resolution:

Logic for FAFSA questions 56, 57, and 58 is modified so

these questions display to all applicants who indicate they are

homeless, allowing applicants aged 22 or 23 to indicate they

received a homeless determination from one of the three

entities listed.

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OTHER PLANNED CHANGES

Mobile responsive FAFSA

Integration of the College Scorecard into FAFSA

on the Web

List of colleges sent to state grant agencies in

school code order

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PLANNED UPDATES FOR

FSA ID

Page 65: Overview of Financial Aid - ISAC · PDF filePhone: 866-247-2172 ... Servicemember Civil Relief Act (SCRA) 27 . FSA Overview

FSA ID UPDATE

40 million users and counting

Want to make creating an FSA ID in 2017

easier than ever

Changes based on your feedback

• Adding SMS / Text for Password and Username

retrieval

• Simplifying Account Management and Creating

an Account

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SMS/TEXT FOR FORGOT USERNAME AND PASSWORD

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• Significant Date is now optional

• Text boxes on different lines and outlined in black

• Removed 13 and older question

• Removed PIN linking

• Re-organized Account Management page

• Revised instructions

• New Video and Additional FAQs

SIMPLIFIED ACCOUNT CREATION AND MANAGEMENT

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fsaconferences.ed.gov/

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Other Suggested Sessions

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Other Suggested Sessions

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OTHER FEDERAL NEWS

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Change to GI Bill, Veterans Education Benefits

A law passed by Congress and signed by the president in December included several minor changes to the Post-9/11 GI Bill and other veterans' education programs.

Veterans Health Care and Benefits Improvement Act of 2016 requires:

Educational institutions to submit an annual report on the academic progress of students attending under the Post-9/11 GI Bill

Department of Veterans Affairs (VA) to contract with a non-government entity to conduct a survey of individuals who are using or have used VA educational benefits

VA to disapprove courses in which covered individuals are charged more than the in-state tuition rate

For a summary of the bill, visit the National Association of College and Business Officers’ (NACUBO) website:

www.nacubo.org/Documents/BusinessPolicyAreas/HR6416SectionbySectionSummary.pdf

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Fact Sheet Guide for Servicemembers

Servicemembers and veterans have special protections, like the Servicemembers Civil Relief Act interest rate reduction, that could help to save money on repaying their student loans.

The Consumer Financial Protection Burea (CFPB) recently released a guide to help military borrowers understand their range of options and how to apply

It can be accessed at:

www.consumerfinance.gov/ files.consumerfinance.gov/f/documents/201604_cfpb_servicemember-

student-loan-guide.pdf

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Open Forum

Comments/feedback from anyone who attended the FSA Conference …

Issues/topics that you think should be addressed at the ILASFAA Conference …

Other thoughts/comments …

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Questions/Comments?

Thank you for participating today!