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Overview of Challenges FacingCalifornias State Park SystemParks Forward CommissionSeptember 18, 2013

1Large, Diverse System280 parks, historical sites, and reserves1.7 million acresBeaches, bays, deserts, forests, lakes, historical and archeological sites and artifacts70 million visitors annuallyCalifornias crown jewel

2Large, Diverse SystemVariety of Visitor ServicesMuseumsDay use: Picnic, beach, hike, bikeOvernight use: Camping, cabins, lodgesInterpretation, natural resources, cultural, historicOff-highway vehicle useBoatingPublic safetyMaintenance

3Changing Demographics Californias population is changingIncreasing percentage of Latino and Asian CaliforniansMuch more urbanIncreasing demand for parks in San Joaquin Valley and Los AngelesNeed to approach access and use differently

4Diverse WorkforcePermanent employees: Peace officers, interpretive, business services, maintenance, located in the field and at headquartersSeasonal employeesVolunteers

5Complex GovernanceMultiple Boards Boating and Waterways CommissionHistorical Resources CommissionOff-Highway Motor Vehicle Recreation CommissionPark and Recreation Commission

6Multiple RelationshipsU.S.Local and regional governmentsNonprofit organizationsBusiness partners

7Organizational ChartExecutive OfficeDirectorMajor General Anthony Jackson, USMC, RetChief Deputy DirectorAaron RobertsonChief Administrative OfficerNew Position - VacantChief Operations OfficerNew Position - VacantLegalClaire LeFloreLegislative AffairsLiz McGuirkPark OperationsSteve LehmanNorthern California Southern CaliforniaOperations Support ServicesLaw Enforcement & Emerg ServFacilitiesNatural ResourcesArcheology, History, MuseumsInterpretation & Ed

Off-Highway Motor Vehicle RecreationChris ConlinBoating and WaterwaysSylvia HunterAcquisition and DevelopmentKathy AmmanGeneral PlanningNorthern Service CenterSouthern Service CenterAcquisitions and Real PropertyAccessibilityOffice of Historic PreservationCarol Roland-NawiAuditsArt LeeExternal AffairsSedrick MitchellGrants and Local AssistanceCommunity InvolvementHuman Rights

Administrative ServicesAngela VerbaerePersonnel and Labor RelationsBudgets AccountingBusiness Management ServicesInformation TechnologyTrainingCommunications/Public AffairsVicky WatersMarketing and Business DevelopmentDoug Neilson (starts October 1st)Membership and Customer ProgramsRevenue GenerationConcessionsPass ProgramReservationsMarketingPerformance Management/Business Intelligence

8Inadequate Tools, Technology, & Business ProcessesImproved business systems, software, training, and budgeting toolsAbility to track use, expand access, and manage agreementsAccelerate innovation, decision-making, and efficiency

9Backlog of RepairsOver $1 billion for infrastructure and maintenanceWater quality and treatmentBuilding and facilitiesCultural and historical collection preservationNatural resource management and protection

10FundingGeneral fundBond revenueSpecial fundsUser feesConcessions

11FTI ConsultingGlobal business advisory firmPublic sector expertise: financial analysis, financial modeling, forecasting, and turnaround servicesProviding financial and organizational analysis and modeling: Baseline assessmentPortfolio optimizationBacklog reviewPreliminary pro forma

12NeedNeed to chart a new courseMeet the needs of a changing populationAlign organization, facilities, staffing, tools, and systemsCreate stable, sustainable funding

13OpportunityCreate a park system for the next centuryAddress significant challengesProvide practical, specific recommendationsImplementation will continue beyond our tenure

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