Overview

A Global IT and Professional Staffing & Services Firm

•Established in 1991, headquartered in New Jersey

• $600 million in revenue with ~ 14,000+ employees

• 60 offices across 12 countries

• 2 Proximity Delivery Centers in the US

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2 Proximity Development Centers in US

Morristown, NJ | Irving, TX

United States

Canada

Toronto

Calgary

Vancouver

United Kingdom

India

- Bangalore

- Baroda

- Mumbai

- Hyderabad

- Gurgaon

- Kolkata

Ireland

Netherlands

Philippines - Makati City - Cebu City

Malaysia

Kuala Lumpur

Singapore

3 Proximity Development Centers in India

Bangalore | Baroda | Pune

• Bentonville, AR

• Phoenix, AZ

• Irvine, CA

• San Francisco, CA

• San Ramon, CA

• San Diego, CA

• Greenwood Village, CO

• Orlando, FL

• Atlanta, GA

• Des Moines, IA

• Chicago, IL

• Schaumburg, IL

• Southfield, MI

• Minneapolis, MN

• Clayton, MO

• Hoboken, NJ

• Charlotte, NC

• Durham, NC

• Worthington, OH

• Independence, OH

• Cincinnati, OH

• Portland, OR

• Nashville, TN

• Houston, TX

• Herndon, VA

• Glen Allen, VA

• Redmond, WA

• Seattle, WA

Poland

Global Footprint

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Australia

Romania

Performance

•Ranked the “Best Staffing Firm to Work For” 7 years in a row by SIA

•Ranked among the Top 10 IT Staffing firms in the US

•Recognized as the largest minority-owned IT Staffing firm in the US

•Top 3 Preferred Partner to 90% of our Enterprise Clients

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Critical Success Factors

•Client-centric business model

•High touch employee care model

•Competency-driven and client focused recruiting

•Proprietary systems and metrics driven dashboards

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Philippines Overview

Collabera – Philippines Operations

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• Located in the heart of Metro Manila at

Ayala Avenue, Makati City

• Office in Ayala Business Park, Cebu

• Connectivity to access Collabera’s Global

systems/ applications

• State of the Art facility, following

Collabera’s Global best practices

• Dedicated Training facility

• Affiliations with leading Industry bodies

and Associations in Philippines – CCAP,

IBPAP, PSIA & HIMOAP

• Current Headcount of 2000+ resources working across local and global clients

• Local Sales and Account Management team in place

• Local recruiting & operations team in place

• Offshore based sourcing team in India for extended bandwidth

• Expansion into SOW and project services in 2017-18

• Executive management commitment

• Focus on Collabera’s global clients

• Expansion into value add services like

Managed services, SoW and Fixed Price

business

• Aggressive growth targets for 2017-18

• Client centric approach – dedicated

Account Management and recruiting

teams

Operational Overview

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• Positioned at the heart of Metro Manila with capacity to house over 500 resources

• Office staff strength of 450+ resources which includes 310 Recruiters, 32 Account

Managers and other Support Functions

• Active Headcount of more than 2000 contractors deployed to various Clients in the

Philippines

• Integrated Employee Relations and HR-Operations team

• Supporting requirements in Metro Manila, Metro Cebu and other Provincial areas

Our Service Offerings

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Permanent Placement Staffing

IT enabled Services

Global Mobility/ Payroll Services

Training Services

Managed Services

RPO

From pure play staffing to managed

services, we are one-stop solution

providers for all your recruitment

needs

Clientele Across Various Industries

Information Technology

Shared Services

Financial Services/Insurance

BPO/KPO/Contact Centers

Healthcare

Engineering/Oil & Gas/Power

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Client-centric business model driving performance

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Dedicated teams trained

to meet your individual needs

Teams crafted specifically for each client,

using Collabera’s unique Account

Mapping Process (CAMP)

Continuous investments in people,

systems, tools and processes specific

to your line of business

Stringent 4 stage candidate

qualification process

High Touch Model

• CARES – issue resolution and escalation process (consultants and client)

• Single POC

• Smooth on-boarding

• Timely issue resolution

• Expectation management

• 1 ER for every 75-100

employees

• 100 + Employee Care Specialists

Employee Care and Retention

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Rewards & Recognitions

Star-performer awards | Spot awards

Referral bonuses & raffles | Project-end bonuses

Effective Resource Management = Low Attrition

• Recommend Collabera to Friends > 91%

• Satisfaction with Collabera > 93%

• Training > 88% took advantage

Recognized as “The Best Staffing Firm to Work For” — by SIA — 7 years in a row

Personal and Career Development

• Reward and recognition

• Training

• Mentoring

• Relocation and Financial assistance

• Multi-option Benefits program

Effective Re-Deployment Model

• Over 35% redeployment across clients

• < 10 days wait

• 15-day roll-off lists

The Recruiting Differentiator — TCU

Recruiters who talk the same language as the experts

• Deep pipeline of qualified candidates by skill and by region

• Recruiters with industry experience and certifications, not generalists

• Rapid response to resource requests

• Post placement workshops and networking, with SME support

• Sponsorship support for industry certifications

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3,000,000 Active profiles, globally

9,000+ Assignments in 2017

• Focus on Emerging technologies and commonly consumed skills Big Data & Analytics, Cloud, Mobility, Java/.Net, PM, SAP

• Improved placement ratio ~ 45% as compared to traditional staffing

• Reduces time to place resources by 48 hours or more

• Hire-Train-Deploy model: Our workforce up-skilled by in-house trainers. (Java developer trained on Hadoop)

Systems Driving Performance Integrated ecosystem of tools, systems and processes drive efficiency

Automated Timecard

Verification & Paperless Invoicing

Dashboards & Reporting

Workflow

TOOLS

Calculators

SYSTEM &

PROCESSES

PEOPLE TOOLS

PROCESSES SYSTEMS

CARES Ticketing System

CAFE Client Feedback

Mechanism

Training CBTs

PLACE Partner Portal

Resource Data

repository Performance Mgmt, Survey

System

Increased efficiencies Effective Project Management Reduced Costs Risk Mitigation Successful Transition

• Effective compliance process

100% compliance

• Tracking tenure of resources

and offboarding

• Tracking visa renewals

• Timely and effective reporting

• Issue tracking and resolution

• Sub-tier management

Why Collabera?

Our Value Proposition

• Proven Global Industry Leader – 26 years experience in the IT and Professional Staffing & Services

space

• Strong Fundamentals – financially strong, US based management, client-centric culture

• Successful Track Record – dedicated, performance-driven client engagement teams

focused on becoming one of the top 3 vendors

• Recruiting – competency-based model for better quality and 24/7 recruiting operations

for better responsiveness

• Value beyond Staffing – Technology Competency Units (TCUs) and CLASS offering

for high performance synergistic teams providing better governance, ownership and quality

• Retention – high touch employee care model and HR strategies resulting in above

industry retention levels and awards

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Awards and Accolades

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• Awarded “The Best Staffing Firm to Work For“ by Staffing Industry Analysts (SIA) for five consecutive years (2017, 2016, 2015,

2014, 2013, 2012)

• Zero Chaos Proven Performer Award, 2016

• AGS Top Supplier Partner Group Designation, 2016

• Tapfin Top 5 Elite Partner Award, 2016

• Tapfin Program Performance Excellence Award, 2016

• Manpower/Tapfin Diversity Supplier Excellence Award, 2016

• KellyOCG “Supplier Excellence Award” and Top 10 Award winner, 2012, 2013, 2014, 2015 and 2016

• Largest minority-owned IT staffing firm according to SIA

• 2016 10th Largest IT Staffing Firms in the U.S. according to SIA

• AGS MasterCard “Rookie Supplier of the Year,” 2015

• Supplier of the Year Award, 2015, Central Florida Minority Supplier Development Council

• Central/North Florida Minority Supplier Development Council – Supplier of the Year, 2015

• USPAACC Fast 100 Award Winner, 2015

• Hiten Patel, Catalyst Award from NMSDC in 2015

• #1 Privately Held Technology Company by NJBIZ, 2016

• Hiten Patel, Staffing Industry Analysts’ Staffing 100 Most Influential People

• Hiten Patel, Chairman of the Year, Silver Award, Best in Biz Awards 2016

• Best Place to Work category, Bronze Award, Best in Biz Awards 2016

A proven partner you can rely on

With approximately 14,000 professionals and 60 offices across the globe, we are focused on partnering

with companies to help grow and manage the most important aspect of their business — the workforce.

Our global operations, experience in servicing Fortune 1000 corporations, and employee-focused

approach have helped earn us the ranking of “Best Staffing Firm to Work For” by SIA for 7 years in a row.

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Thank you