University of Massachusetts Medical School

UMass Memorial Healthcare E.L. Harvey

Resource Management

Overview:

• Contractual partnership• Waste reduction and increased recycling through value-added

services such as improved reporting, dedicated customer service and analysis

• Incentives for contractor to shift profitability model from “haul/dispose more volume” to“minimize waste & manage resources better”

• Financial incentives to contractors are • cost-effective improvements to current systems • revenue sharing of commodities

Resource Management 2013• Major sustainability goal is to increase recycling

rates for UMass Medical School and UMass Memorial Healthcare

• In 2013, signed a new resource management contract with E.L. Harvey

• Shared goals to increase recycling rates– Training, education– Equipment solutions to make it easy– Monthly reporting

• New branding campaign: in the bin

Request for Proposal Process

• How did UMass determine to bid Resource Management?

• Challenges before bidding• Lessons learned during process• What is included in the Resource

Management contract

Implementation

• Update of the 3 month audit• Roll of Resource Manager/Account

Manager• Marketing to employees, faculty, students

and patients

in the Bin: single stream recycling

New for 2013

Eight Months In

• Lessons Learned• Results: Recycling Rate up from 20% to

32%

Contact information:Melissa LucasUMass Medical School508-856-6324melissa.lucas@umassmed.edu

Tom LynchEL Harvey508-328-2563tlynch@elharvey.com