1© 2005, Cisco Systems, Inc. All rights reserved.

Cisco Unity 4.1(1) Telephone User Interface Improvement – Reduced Delays After Multiple Key Presses

2© 2005, Cisco Systems, Inc. All rights reserved.

Overview

As a fix to CSCsb14168, the inter-digit delay timing was optimized to speed up portions of the Cisco Unity subscriber conversation.

The improvement is significant and is clearly demonstrated in the “Before” and “After” examples in this presentation.

3© 2005, Cisco Systems, Inc. All rights reserved.

Before Fix

ScriptDial Cisco Unity

Press * (login)

Press 789# (sub id followed by #)

Press 11789# (password entry followed by #)

Press 4 (Setup Options)

Press 2 (Message Settings)

Press 4 (Private Lists)

Press * (Cancel out to previous (Message Settings) menu)

Press * (Cancel out to previous (Setup Options) menu)

Press * (Cancel out to previous (Subscriber Main) menu)

Press 1 (New messages)

Press ## during message 1 (skip message and save as-is)

Press ########## during message 2 (skip 5 messages and save as-is)

Press ########## during message 7 (skip 5 messages and save as-is)

Press * during message 12 (Cancel to previous (Subscriber Main) menu)

Press * (Cancel out to opening greeting)

Press * (login)

Press * (disconnect)

This audio example demonstrates how Cisco Unity responded to multiple key presses before the fix to CSCsb14168.

The script on right indicates the keys pressed in the example.

Note the significant delays after keys are pressed. Delays vary in length—depending on the function to be performed.Click the icon below to play audio.

4© 2005, Cisco Systems, Inc. All rights reserved.

After Fix

ScriptDial Cisco Unity

Press * (login)

Press 789# (sub id followed by #)

Press 11789# (password entry followed by #)

Press 4 (Setup Options)

Press 2 (Message Settings)

Press 4 (Private Lists)

Press * (Cancel out to previous (Message Settings) menu)

Press * (Cancel out to previous (Setup Options) menu)

Press * (Cancel out to previous (Subscriber Main) menu)

Press 1 (New messages)

Press ## during message 1 (skip message and save as-is)

Press ########## during message 2 (skip 5 messages and save as-is)

Press ########## during message 7 (skip 5 messages and save as-is)

Press * during message 12 (Cancel to previous (Subscriber Main) menu)

Press * (Cancel out to opening greeting)

Press * (login)

Press * (disconnect)

This audio example demonstrates how quickly Cisco Unity responds to multiple key presses after the fix to CSCsb14168.

The script at right indicates the keys pressed in example.

Note how much faster Cisco Unity responds now.Click the icon below to play audio.

5© 2005, Cisco Systems, Inc. All rights reserved. 555