Upload
others
View
1
Download
0
Embed Size (px)
Citation preview
Overcoming Trade Reconstruction ChallengesIdentify, Visualize and Reconstruct All
Trade-Related Communications and
Data to Ensure Financial Compliance
eBook
conte
nts
IntroductionGlobal Impact of New Regulations on Trade Reconstruction
The ChallengesTrade Information is Siloed Over Many Departments and PeopleTrade Data and Information is Captured and Stored EverywhereThe Trade Reconstruction Process is ChallengingWhat Happens in Reality?Example: A Trade Reconstruction Challenge of a Global Bank
The SolutionNICE Actimize Trade ReconstructionBringing it All Together with NICE Actimize Trade ReconstructionUse Powerful Applications to Organize All Trade InformationVisualize the Trade Events and CommunicationsTake a Phased Approach to Implementing Trade Reconstruction
SummaryNICE Actimize Trade ReconstructionNICE Actimize Financial Markets ComplianceNICE Actimize
.3
.45678
.910111213
.141516
• swap dealer and major swap participant shall ensure that its records include all information necessary to conduct a comprehensive and accurate trade reconstruction for each - CFTC §23.202
• Provide a full SWAP timeline of events including all trades and/or communication within 72 - 731 Dodd-Frank Act
• Records shall include the recording of telephone conversations or electronic communications relating to
• even if those conversations or communications do not result in the conclusion of such
•
in all recordings. This evidence must be readily available for regulatory investigation. - Article 16(7) and Recital 57 of the MIFID II Directive
• - Han Chen, Chief Executive of Ceinex
• ili
- Guo Shuqing, Chairman of the China Banking Regulatory Commission (CRBC)
• sound
- Hong Kong Monetary Authority, 2 March 2017
3
Global Impact of New Regulations on Trade Reconstruction
US
Europe
APAC
DODD-FRANK MIFID II MARCFTC ESMA
BIS HKMA
MASFX CODE OF CONDUCT
4
Trade Information Resides in Silos Across the Organization
PRE-TRADE TRADING TRADE OPERATIONS POST-TRADE
Trade Support with Back OfficeTrade Support with Sales TraderTrading Desk with Sales Trader
Market Views Bid / Ask Market Sounding News Negotiations Confirmations Settlements TransfersQuotes Amends Cancels Reconciliation
Trade reconstruction is essential to regulatory investigations. But the actual process of reconstructing a trade is complex. A single trade could consist of a
variety of communication channels and orders, executions and other trade data with tasks completed by multiple people. Navigating the large amount of data
that a firm keeps in order to find elements of a single trade can be a challenging task.
To fully reconstruct a trade, you need to identify and present all of the voice and electronic communications that contributed to the process of the trade
execution throughout the organization. Voice calls, due to their unstructured nature, can be especially hard to find if you don't have the right tools.
deal coming
Sales Trader with Client
hearing
5
Trade Data and Information is Captured and Stored Everywhere
Desk Phone
Trading Turret
Mobile Phone
Instant Messages
Corporate Emails
• Siloed archives of relevant trade data
• Multiple data types and formats
• Inconsistent Metadata and Identity Properties
• Variety of tools to identify and access the data
What do you have?
Trades
Where do you start?
• How do you identify all the relevant and related data?
• How do I correlate information across multiple data sources?
• How do I create and share a timeline of events
Chat Rooms
Executions
Orders
Compiling the data and communications associated with a trade is a challenge. Data is typically siloed in multiple databases requiring multiple searches or
opping all they are doing to complete
a trade reconstruction process. For the compliance analyst tasked with trade reconstruction, the questions are often "Where do I start?" and "How do I
reconstruct a trade with a timeline of activity and communication that could go back as far as several months?
6
The Trade Reconstruction Process is Challenging
Manual search of multiple
events and records with no
auditability
Insufficient understanding of the
issues which require review
Need to collect multiple records from
various sources and understand events as
they occurred with manual timeline creation
External sharing of events
and unknown missing facts
result in delivering
incomplete information
Manual, error-prone documenting in spreadsheets
Data can be confusing and
disconnected, leading to a
time-intensive exercise and inefficient
sharing of information
Investigations require immediate access to all relevant information from multiple data sources in order to have proper understanding and effective results.
that is needed for making
critical decisions and could result in sharing incomplete information internally and externally.
Many firms rely on a manual process to reconstruct a trade, but with complexity and strict regulatory deadlines, firms leave little time for review and thus
expose themselves as to whether they have successfully provided an accurate and informative trade reconstruction. Regulators have stated that the manual
process many firms employ is not sufficient.
7
What Happens in Reality?
Perform a trade reconstruction to link the trade activity with other related communications to gain a complete picture of the event
CommunicationContains LanguageSuggesting Collusion
Need to perform contextual reviews of trading activity with no alerts by performing a trade reconstruction which includes all communications and related trade data
Trade Review Process
Need to reconstruct the related events and communications around a trade to provide context
Trading Activity Triggersan Alert
There are multiple reasons why trade reconstruction is needed. Most common is an outside triggering event. But what if trade reconstruction could be an
part of their proactive risk
management strategy instead of reacting to a request.
Conversations Market Data Market NewsTrades
+ ++
• The bank needed to reduce investigation times and improve the process of identifying and reconstructing communications, order and trade data related to trading activity.
• Their existing process was manual, inefficient and error prone which resulted in the inability to satisfy the expectations of internal compliance teams as well as those of the regulator.
8
Example: A Trade Reconstruction Challenge of a Global Bank
• The vast amount of communications data and related trade information was stored in silos which made identifying, correlating and packaging the information difficult.
• Their finding was that the manual process was not meeting their needs.
9
The Solution: NICE Actimize Trade Reconstruction
• The financial institution consolidated all order and trade data, trading alerts, voice, email and chat communications data into a single global Hadoop data lake.
• Using the NICE Actimize Trade Reconstruction platform, the financial institution was able to index big data including voice integration to make ALL trade-related data instantly searchable from a single portal.
• The NICE Actimize big data analytics solution sorted and organized all trade and communications data, providing a smarter way of searching for required content through better understanding of the data.
• The NICE Actimize correlation search analytics provided a simplified process for finding related information. The financial institution was able to start with a single trade or communication and systematically find all other orders, trades, chats, emails and calls that could be related in seconds.
• Using the NICE Actimize Trade Reconstruction platform, the financial institution is now able to perform trade reconstructions using all available data from multiple channels across the organization and prove all steps of the identification, reconstruction and review process.
• Using the NICE Actimize Trade Reconstruction platform improved a time-consuming, error-prone manual process that previously took hours and reduced it down to just minutes, resulting in significant efficiency improvements and cost savings for the financial institution.
Aggregate
Analyze
Act
10
Bringing it All Together with NICE Actimize Trade Reconstruction
Turrets MobileVoice Email NewsChat Trades Orders
Text Analytics RelevancyNatural Language IndexingCorrelationBehaviours
InvestigateTimeline
ReconstructionDocument
• Enables Analysts and Investigators to identify potential anomalies in visual result sets
• Ability to create full trade event reconstruction with timeline review
• Policy-driven workflows with automated actions to collaborate, attach relevant information and
Packaging
Speech Analytics
Central Access to Relevant Trade Data
Provides Contextual Results
With Efficient and Effective Applications
• Aggregate all data, structured and unstructured in a single solution
• Index, clean and enrich the data
• All data is fully searchable in a central system
• Convert Voice Conversations to Text
• Analytics to sort and categorize the data automatically
• Machine driven correlation to instantly find related conversations and content across 100% of the data within the system
Aggregate
Analyze
Act
Identify
11
Use Powerful Applications to Organize All Trade Information
• Seamlessly search for a specific item of interest across all forms of analyzed and indexed data using a single portal.
• Unlock all trade communications to understand what is being discussed and correlate orders and executions with trade conversations.
• Reconstruct trading events as they occurred across multiple data sources, including voice and electronic communication.
• Data visualization enables deeper understanding of the search results to help identify patterns and relationships.
• Share and escalate information throughout the organization instantly via NICE Actimize's award-winning Risk Case Management (RCM) workflow application.
• Automated Trade Reconstruction helps manage risk and uncover unknown risk to your firm.
12
Visualize All Trade-Related Events and Communications to Identify Potential Risks
Enables Analysts and Investigators to identify potential anomalies and find related issues across any form of communication
Ad-hoc Customizable Charts to Visualize search results in unique ways to identify and
act on emerging trends faster
Dynamically updates with filter selections and queries entered
into the search to display related
business activity
Multiple chart types to select from: Pie, Line, Bar Charts and Word Clouds for viewing data in
multiple viewpoints
NICE key phrase detection technology helps alert compliance analysts to phrases or wording that may be of potential risk. Through automated
trade reconstruction an analyst can immediately uncover any trades or activities associated with these phrases, minimizing exposure to potential long
term risk.
to Identify Potential Risks
13
Take a Phased Approach to Implementing Trade Reconstruction
Electronic Communications
Email NewsChat
Voice Conversations
Turrets MobileVoice+
Order and Trade Data
ExecutionsOrders
+3
Electronic Communications
Email NewsChat
Voice Conversations
Turrets MobileVoice
+2
Voice Conversations
Turrets MobileVoice
1 1. Start with the indexing and analysis of
all Voice Communications, the most
difficult part as speech conversion is
required to provide structure to Voice
Communications.
2. Then add semi-structured Electronic
Communications data such as e-mail
and instant messaging to the platform.
3. Complete the index by adding Trade
Data to meet all of the regulatory
requirements for trade reconstruction.
14
Summary: NICE Actimize Trade Reconstruction
Simplify Allow automation and analytics to
solve the complicated challenges of trade reconstruction and managing investigations.
Efficiency Significantly reduce time in
searching for data and related communications.
Assurance Demonstrate proactive
compliance through advanced analytics and auditable process.
15
Solutions from NICE Actimize Financial Markets Compliance
Compliance IssuesSolved
MultipleData
Sources
Information Captured and
Analyzed
Conversations Market Data Market News Trades
DetectIntent
ReconstructTrades
Identify Conduct RelatedThreats
Communication Compliance
HolisticSurveillance
Sales Practices& Suitability
NICE Actimize Financial Markets Compliance protects financial institutions by enabling regulatory trade compliance through automation and intelligence
Solutions
• Compliance Assurance
• Compliance Recording
• Trade Reconstruction
• Holistic Behavioral Analytics
• Trade Surveillance
• Communication Surveillance
• Holistic Surveillance
• Sales Practices & Suitability
Contents of this document are Copyright © 2018 NICE Actimize, Ltd. Information is believe to be true at the time of publishing. All trademarks and logos are the property of their respective owners.
NICE Actimize Financial Markets Compliance
www.HolisticSurveillance.com Attend our complimentary Webinars:
www.HolisticSurveillance.com/webinars
NICE ActimizeNICE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers and investors assets by identifying financial crime, preventing fraud and providing regulatory compliance. The company provides real-time, cross-channel fraud prevention, anti-money laundering detection, and trading surveillance solutions that address such concerns as payment fraud, cybercrime, sanctions monitoring, market abuse, customer due diligence and insider trading.
16