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www.mghcme.org Overcoming Barriers to the Inpatient Care of Substance Use Disorders: Genesis of the MGH SUD Initiative James Morrill, MD, PhD MGH Charlestown HealthCare Center Massachusetts General Hospital

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Overcoming Barriers to the Inpatient Care of Substance Use Disorders:

Genesis of the MGH SUD Initiative

James Morrill, MD, PhD

MGH Charlestown HealthCare Center

Massachusetts General Hospital

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Disclosures

Neither I nor my spouse/partner has a relevant financial relationship with a commercial interest

to disclose.

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A Typical Case

August, 2014: 26 year old woman admitted to MGH for 4 days with an asthma exacerbation. Relapse to injection heroin, often associated in her case with asthma exacerbations

Chief complaint: Asthma Exacerbation; Associated Diagnosis: “Substance Abuse”

Other PMH:

1- Multiple episodes of polymicrobial endocarditis, complicated by (2013) septic emboli to kidney, spleen, brain, destruction of mitral valve. On long antibiotic tail.

2- Opioid overdose

3- Hepatitis C infection

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A Typical Case

Home meds:

• Inhalers, Buprenorphine/naloxone, Bupropion, Clonazepam, Sertraline, Fioricet, Trazodone

Hospital Course:

• Given inhalers and oral steroids for asthma, w/ gradual improvement

• Blood cultures negative; no fever

• Continued on Suboxone

• Restrictions placed on visitors because she was drowsier than usual after one visit (urine tox screen showed cocaine, benzodiazepine, opiates, but no baseline prior to admission)

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A Typical Case

Addiction Service Consult:

• Pt visited by clinician prior to hospital discharge.

• Pt provided history of DCF involvement, cited strong motivation to reunite w 4.5 y old son

• Route to reunion: referral to “dry shelter.”

• List of shelter options provided.

• Clinician gave contact info for f/u.

5

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A Typical Case

Disposition:

• On discharge, pt was encouraged to self-refer to dry shelter, but she goes home to her Mother’s.

• Provided f/u appointment with PCP who provides Suboxone and other refills.

• Comes to appts one and two weeks after d/c. Wants to remain ‘clean’; frustrated by DCF scrutiny / shelter intake rules and has increased anxiety.

• 4 weeks after discharge mother brings her to clinic intoxicated and she is admitted again.

6

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Usual Hospital SUD Care: “Before”

7

• We detoxify patients in the hospital and they may remain abstinent (but it’s beyond my control).

• If patients don’t get better they are not motivated.

• These patients don’t want help; they don’t like me.

• I can’t help them because I don’t have the resources.

• Even when I make a referral, they don’t show up.

• There is a disconnect between inpatient and future outpatient care.

• It’s inevitable that this patient will be back for another admission.

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SUD is a Top Priority for the Communities Served by MGH

8

62% 61%

75%

57%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Revere Chelsea Charlestown Winthrop

Revere Chelsea Charlestown Winthrop

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High Prevalence and Cost of SUD Nationally, Locally and at MGH

9

• Major problem nationally and locally

• 22% of general medical inpatients patients nationally have a SUD

• Boston ER rates for conditions related to opioid use disorder are four times US average

• Impact of SUD at MGH

• ~30% higher cost per admission when SUD present

• High rates of ED utilization

$5,506

$6,885$6,498

$9,666

$0

$2,000

$4,000

$6,000

$8,000

$10,000

$12,000

COPD PNA HF SUD-MED Only

N=2,583 medical and surgical patients (20% homeless); 10/12-10/13

Average Direct Patient Cost Considerably Higher for SUD vs. Other Conditions

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Traditional SUD Care has been in Silos

Acute Care

Inpatient Care

Outpatient Care

Community Based Care

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Patient Experience in the old model

Patient admitted with endocarditis due to injection drug use

Medical team pages Psychiatry Consult Liaison service

Consult service develops inpatient management plan. Patient referred to MGH-based outpatient program.

Patient lives in Chelsea, cannot get to program

Patient given phone numbers of other programs to call

No appt made, PCP/health center not involved, patient does not follow through

Patient presents to the ED a week later with heart failure and fever

Fractures in Care

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The MGH SUD Initiative: A New Approach

The new MGH model includes the following: • Expert inpatient addiction consultation

• Continued involvement after discharge

• Coordination of dispositions with community health centers

• Direct navigation within the system

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Acute Care

Inpatient Care

Outpatient Care

Community Based Care

The MGH SUD Initiative Encompasses Treatment Settings

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“Body Plan” of the MGH SUD Initiative

Inpatient (Addiction Consult

Team = ACT)

Outpatient Community

Recovery Coaches

Bridge Clinic

Prevention, Education & Evaluation

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Patient experience in the new model

Team calls Addictions Consult Team (ACT)

Patient assessed & treatment plan determined- communication with PCP

Community based recovery coach meets patient in hospital

Discharge needs assessed and patient connected to community services or discharge/intake clinic

PCP and Coach follow patient

Patient admitted with endocarditis due to injection drug use

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Addiction Consult Team (ACT)

• Specialized multidisciplinary approach - Medicine, Psychiatry, Nursing, & Social Work - APRN as Team Leader - Involvement of Community Health Center physicians

• Hospital admission is “reachable moment”

- Motivational enhancements, engagement, pharmacotherapy, forming connections

• Focus on effective after-care plans, including direct referrals (e.g.,

Methadone maintenance, TSS, IOP) • Phase one (10/2014 – 1/2016): 8 medical floors

• Hospital-based Bridge Clinic

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Strong Links to Our Community Health Centers

• Multi-disciplinary teams of SUD champions

• Increased access to pharmacotherapy, readiness and evidence based approaches

• Twice monthly risk rounds

• Care coordination with ACT

• Recovery Coaches based in ACT and CHCs • Newly established agreements with community-based

treatment providers

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Recovery Coaches

• Forming peer to peer connections • Engagement regardless of recovery status

• Warm hand-off’s

• Ongoing follow-up • Advocacy

• Informal provider education

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MGH SUD Initiative: Roll-out Strategy

18 18h

Inpatient

Bridge Clinic

Emergency Department

Research

Outpatient Education

Oversight Committee

Implementation Group

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Example: SUD Education Committee

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• Co-Leadership by Medicine and Psychiatry

• Diverse group of clinician-educators: Medicine, Psychiatry, Nursing, and Social Work

• Four primary activities in Year 1:

1) Direct roll-out support

2) Development of resource web site

3) Initiation of hospital-wide needs assessment

4) Development of educational principles / goals

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Our Typical Case– Revisited

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December, 2014: Readmission with SOB, asthma exacerbation, in the setting of IV heroin relapse. Lost nebulizer while couch surfing and lost inhaler during arrest for illicits. Hospital course: • Admitted to observation, but c/o chest pressure prompting

echo new vegetation Admission • ACT sees and engages with patient • After review and discussion, Bup tapered and Methadone

started in house • Recovery Coach meets patient, visits daily • Patient transferred to rehab for 6 wks of IV antibiotics • Directly referred to MMT for immediate enrollment after

rehab, facilitated by respite stay given homelessness

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The MGH SUD Initiative: What is the Value?

Increase quality and

decrease cost of care for

patients with substance use

disorders

Treatment & Access

Philosophy & Culture Change

Community Supports &

Linkages

Education & Prevention

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The MGH SUD Initiative: What is the Value?

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• Patient experience

• Clinical care

• Hospital metrics

• Culture change

• Provider experience: hope instead of therapeutic nihilism

• Training the next generation of providers

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In Summary: Key Building Blocks of our SUD Initiative

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• Strong economic argument to reinvent SUD care within the academic medical center

• Strong community outcry for better SUD care

• Internal Medicine / Psychiatry collaboration

• A landing place to facilitate discharge: the Bridge Clinic

• Mobile role that can provide care coordination across the treatment landscape– Recovery Coaches

• Local innovation, in parallel, at Community Health Centers

• Explicit and implicit effort to change a culture of stigma into one of shared mission and respect