Oval Retail Insurance Brochure

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    Oval Retail

    Protection in justthe right size and fit

    Insight. Service. Performance.

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    Specialist risk and insurancesolutions for the retail sector

    Retailing remains unpredictable and trading conditionsdemanding. With forecast real terms growth of 0.3 per

    cent in 2013 - rising to between 1.2 and 1.4 per cent in20141- downward pressure on margins and likely rises inoperating costs and the cost of credit means your sector

    faces a tough, long term battle to maintain the momentumthat drives revenues, profitability and market share. Thatsonly half the story on the other side of the checkout,

    a combination of debt, inflation, house prices, eventualinterest rate rises and job security factors pose a very real

    threat to your lifeblood consumer spending.

    Its already high stakes business and one that is alsobeing regularly reinvented by the furious pace of change inmobile, internet and eCommerce technologies. Surrounded

    by such a kaleidoscope of pressure, threat and opportunity,you need to know that your insurance portfolio isintegrated, personalised and delivers the high performance

    and cost-effective protection you seek.

    Oval Insurance Broking (Oval) is one of the UKs leading

    insurance brokers, with clients ranging from single storesto large complex international organisations. This helps usdeliver the insight, empathy and innovation that ensure

    your insurance portfolio is uncomplicated, competitive,efficient and cost effective. We also provide you with on-tapexpertise from people who take the time to understand

    your business and your processes at the in-depth level ofdetail you expect.

    We understand the importance of controlling premiumfluctuations that can seriously undermine your cashposition. Thats why we go further to tailor specialised risk

    and insurance solutions that fit your business consistently.Value and performance plus a core focus on service andrelationship development underpin all that we do. We work

    with some of the leading specialist underwriters to offer

    bespoke retail insurance policies that close the gaps andanticipate emerging risks.

    Welcome to Oval Retail: risk isour business

    Retail has many moving parts that span people, product and places across every aspect of supplyand fulfilment at home and abroad. With such intricacy comes risk: when it comes to managingthat risk, its good to know you can rely on an insurance broker who speaks your language and

    understands the unique pressures you face.

    A top UK insurance broker, we have the practical andintellectual expertise that has made us the insurancebroker of choice for many retailers. This enables us

    to design and deliver retail-specific risk and insurancesolutions that identify your liabilities, cut costs, quantifyrisk and mitigate losses across the following

    operational areas:

    Price sensitivity:we know how reactive retailing is topremium changes; thats why we go further to designcost predictability into your insurance programme

    Health & Safety:across your shops, warehouses andoffices, protecting your customers and your people,particularly in an industry with a high proportion of

    temporary and lower-paid workers Supply chain:well help protect the integrity of your

    supply chain, contracts, assets and business continuity

    Brand:bigger brands can be a magnet for spuriousclaimants: thats why you can rely on the efficacy ofour claims management

    Seasonality:managing people and stock againstseasonal demand is tough; thats why we designinsurance programmes to suit your cash flow

    Shop frontage and property:we can advise onphysical protections for your stores portfolio andbenchmark property insurance costs to assist in your

    lease negotiations Franchising:we are specialists in retail franchisee

    insurance from the smallest to the largest franchisee

    groups in the UK eCommerce:with a whole new digital world of

    risk, we have the intelligent insurance solutions that

    protect your eBusiness

    Cash handling:cash comes with its own unique setof risks; well help you protect yours however it movesthrough your organisation

    1Centre for Retail Research, Retail Forecast for 2013-14, January 2013

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    Intelligent insurance solutions with theright detail for retail

    Youll find all the specialist risk management solutionsand services you need to help keep your business fit for

    the future under one roof. Our approach is gearedaround a strong service ethic and focused on the key riskmanagement values that the retail sector demands.

    A safe pair of hands:a broker you can trust, backedby experience, commitment to the sector and a proven

    track record Innovation that drives value for money:working

    with some of the leading specialist retail insurers, we

    proactively develop bespoke covers and policies thataddress the emerging risks you face

    Fast, expert problem solving:were proud of ourreputation and we are committed to providing quick

    responses that make the most of our wider commercialrisk and insurance expertise

    Value for money culture:we never go through themotions when it comes to policy specification or renewal;we take pride in our ability to challenge limits and

    improve terms, costs and protection on your behalf Dedicated claims management:we understand the

    importance of fast and efficient settlement. We dont

    disappoint its as simple as that Risk management that drives best practice:providing

    practical in-store guidance to help communicate good

    risk management practices throughout your business. Added value services:we work with insurers and

    carefully selected partners to offer added value, such as a

    free insurance valuation healthcheck

    Insight. Service. Performance.

    Oval has a depth of experience in providing innovative riskand insurance advice to the UK retail sector. Our work indriving best practice and consistently seeking innovative

    and helpful solutions is recognised by retailers who arelooking for practical and added value. Above all, we investin our people. We have drawn together experienced, high

    calibre professionals who blend the advisory, administration,technical and listening skills essential to delivering theexceptional levels of insight, service, continuity, agility and

    pitch-perfect performance you demand.

    Importantly, we keep workloads manageable so our people

    have the time and scope to stay close to your needs,develop the relationships and deliver the high servicestandards and innovation you expect.

    www.theovalgroup.com

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    Oval Insurance Broking LimitedRegistered Office:9 South Parade,

    Wakefield, WF1 1LR

    Registered in England No: 01195184

    Authorised and regulated by theFinancial Conduct Authority.

    www.theovalgroup.com

    Insight. Service. Performance.

    About Oval Insurance Broking

    With offices across the UK, Oval Insurance Broking (Oval) isthe specialist insurance and advisory partner of choice forthousands of organisations and individuals across a range of

    disciplines and industry sectors.

    From general insurance to sector-specific requirements, the

    strength of Oval lies in designing bespoke, dynamic andcompetitive risk solutions that fit your needs. Our insuranceand risk specialists take the time to understand those needs,

    simplifying risk to deliver a consistently innovative, highstandard and high performance service that adds value,capability, agility and a competitive edge to your business.

    For more information, visit us at www.theovalgroup.com

    Would you like to talk?

    If you have any questions or would like to explore how you

    can make your insurance work harder for your organisation,were here to help.

    Call: 0800 612 6223

    Or email: [email protected]