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7/29/2019 Outsourcing-Insourcing Criteria
1/8
Outsourcingmeans transferring resources to another company to meet a need
and be able to focus more effectively on the core competences of the Company.
Source: NEVI
Insourcing means to do with own resources the tasks that are now being
performed by an outside provider.
7/29/2019 Outsourcing-Insourcing Criteria
2/8
INSOURCING
ADVANTAGES DISADVANTAGES
Ownership of Know How More control over production, lead times and
quality Application of continuous improvement No risk of losing the supplier
Investment required (startup, maintenance andimprovement)
Specialized teams with limited use In-house competence non-existing or difficult
to create (loss of competitiveness over time)
OUTSOURCINGADVANTAGES DISADVANTAGES
Flexibility Turning fixed costs into variable costs Productivity increase Economies of scale Access to new technologies without need to
invest Focus on the companys core business
Free up human resources
Loss of know how Communication and coordination issues
Loss of control over timetable, process and
quality. Risk of losing the external supplier, once the
in-house competence has been lost The objective of the supplier is to bill more, while
the objective of our company is to spend less.
The supplier is not interested in applying
continuous improvements to extend the useful
lives of the customers subassemblies (it bills less).
7/29/2019 Outsourcing-Insourcing Criteria
3/8
PROCESS
TECHNOLOGY
CORE
MARKETSTUDY
COMPETITIVE
ANALYSIS
RISKSTUDY
OUTSOURCING
INSOURCING
ANALYSIS MODEL
7/29/2019 Outsourcing-Insourcing Criteria
4/8
CORE
It is the strategic focus at corporate level
It is the root cause of the companys competitiveness
The core produces a significant contribution (value-add) to the benefits perceived by the customer
It represents the collective learning of the organization
CORE Maintenance at Siderar:
- Availability of operating lines at low cost
Extend periods between programmed repairs
Decrease infant mortality
Increase the useful lives of subassemblies that would cause unplanned stops or scheduled interventions Reduce the duration of extraordinary repairs and extend frequency
Increase productivity of own and outsourced labor
Reduce the parts stock in the warehouse
7/29/2019 Outsourcing-Insourcing Criteria
5/8
PROCESS TECHNOLOGY
weak intermediate high weak intermediate high weak intermediate high
Growing
Mature
Competitiveness of the Technological Process
Maturityoftechnologicalprocess
Emerging
Low today High today High in the future
Significance of the technological process as a competitive advantage
BUY
MAKE
BUY MARGINAL
DEVELOP
COMPETENCE
IN-HOUSE
DEVELOPSUPPLIER
MAKE
MARGINAL
The process technology should be analyzed based on three fundamental criteria:
The maturity of the technological process in the industries around us
The importance of the technological process as a competitive advantage
The competitive position of the Company vis--vis its competitors.
7/29/2019 Outsourcing-Insourcing Criteria
6/8
MARKET STUDY
When studying the market that surrounds our company, consider:
If there are suppliers that dominate the process technology
If there arent, if a supplier can be developed
If the supplier can meet the needs in terms of quantity, quality and lead time
If they cannot meet the needs, if they could invest to meet the needs
If the supplier can apply economies of scale
Note: Make sure the supplier can apply economies of scale. If they cant, our company would be paying
for their fixed costs, and the profits of our supplier are losses for the company.
7/29/2019 Outsourcing-Insourcing Criteria
7/8
COMPETITIVE STUDY (Costs)
It is important to compare the total cost with that of providers and classify costs as follows:
Own costs 25% higher than the best alternative
Own costs 0 to 25% higher or lower than the best alternative
Own costs 25% lower than the best alternative
Outsourcing: The company, the processes and the equipment are not competitive. There will be a competitive
disadvantage if the decision is to make in-house. The activity can be outsourced to more competitive suppliers.
Outsourcing: If it is not strategic (core), it should be outsourced when the need arises to invest, in order to increase
competitiveness. Investment is not justified because better options are available externally.
Insourcing: It provides clear competitive advantages. It becomes the strategic focus for future investments and
continuous improvement efforts.
Note: 25% is considered as value of reference to minimize changes in external conditions.
7/29/2019 Outsourcing-Insourcing Criteria
8/8
RISK ANALYSIS
(1) Loss of strategic skills
After implementing outsourcing, some companies find that their suppliers are unable or unwilling
to meet their requirements.
The problem occurs when, faced with this situation, the company no longer has the capability of
resuming the task that has been outsourced, and has failed to develop alternative suppliers
(1) Loss of control over a supplier
Control may be lost when the priorities of the supplier are no longer aligned with the priorities of
the customer, either because the product / service ceases to be attractive to the supplier due
to changes in the market, or because it goes bankrupt / out of business.