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8 REASONS WHYOUTSOURCING ECOMMERCE
MANAGEMENT WILL HELP
YOUR BRAND GROW
Online sales should be an integrated part of retailers’ growth strategy, to create a new source of revenue stream that can help ease market fluctuations and disruptive forces on physical retail, while supporting growth.
Depending on the brand’s strategy and nature, it might make sense to outsource the entire arm or a part of the operations and management. To make that decision, it is important to understand what are the benefits that businesses can enjoy with outsourcing to an experienced eCommerce partner.
OUTSOURCE?
IN-HOUSE?
1 FOCUS ON YOUR CORE
Operations and management of the eCommerce store involve increased workload on non-core functions that can dampen the company’s focus on core activities. As the business grows, outsourcing it to a third-party digital commerce service provider is key to maintain the focus of main resources on the primary business, while the partner takes care of the non-core functions.
2 INCREASE EFFICIENCY
The outsourced eCommerce partner is special-ised in the field, with already-established opera-tional processes and policies that have been well defined to work with clients. This fuels greater e�ciency and speed-to-market when running a site or launching a new one.
A fully outsourced and managed eCommerce can save you up to 80% of operational and capital costs. Businesses can optimise their Capex and Opex related expenditures while protecting their revenue per employee.
Outsourcing eCommerce operations and management is also an e�ective way to control Opex related costs. Costs associated with an in-house team, including salary, training, benefits, and recruiting and replacement will be replaced by fixed monthly fees that can be scaled up or down according to needs.
3 COST SAVING
4 ACCESS EXPERTISE, FAST
Operating and managing an online store re-quires a wide range of skills, from technical site maintenance to operational order, fulfilment management, and customer service. You can quickly acquire skilful expertise through out-sourcing.
This is especially more important when setting up eCommerce operations in multiple countries, the compliance of local security standards and regulations in di�erent geographies can be complicated. A regional partner can help with proper setup that meet regulations.
5 REDUCE RISKS
Operations and management of the eCommerce store involve increased workload on non-core functions that can dampen the company’s focus on core activities. As the business grows, outsourcing it to a third-party digital commerce service provider is key to maintain the focus of main resources on the primary business, while the partner takes care of the non-core functions.
6 RESOURCE FLEXIBILITY
Your business can maintain financial flexibility through comfortably scale up or down with the outsourced partner based on demand fluctua-tions, such as during o�-season or holiday months. When it comes to human resources, the third-party partner can provide additional support to meet urgent demands when neces-sary.
In this everchanging market with continuously evolving consumer behaviour and advancements in technology, brands can leverage the partnership with a technology provider to stay updated with the latest changes. With best practices in the industry that satisfies competition benchmark.
7 FUEL INNOVATION
Finally, outsourcing eCommerce management can help your brand strengthen its competitive advantage in the market. Tapping into the outsourced specialised eCommerce services would allow a better focus in the core business, increasing productivity and managing internal resources e�ciently. Surpass competitors who are not playing smart in the game.
8 COMPETITIVE ADVANTAGE
