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COMPANYPROFILE
Outsourced Facility Services Company
“As we lose ourselves in the service of
others, we discover our own lives and our
own happiness.”
- Dieter F. Uchtdorf
ServecoreService is at our core.
www.servecore.co.za
Hello, We AreSERVECORE andWe’re Here To Bring Service Excellence To You.
Servecore is an outsourced services company operating nationally.
The company was established in 2013 and has steadily grown over the years to attract a number of blue-chip clients. The company has
it’s eyes set on becoming a leading outsourced services company.
We are committed to building sustainable and long-term strategic partnerships with our clients.
www.servecore.co.za2
Company Profile
Table of ContentsIndex
Intro to Servecore
Meet our Founder
About us
Servecore offering breakdown
Food Services
Security Services
Cleaning Services
Mboma Foundation
Our Clients
Profile Summary
Contact information
02
04
06
08
10
12
13
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16
18
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Our FounderGreetings
A tenacious, well-rounded Entrepreneur who has a passion for Serving others. He has a Bachelor of Accountancy, Project Management and Harvard Sustainable Business Strategy background. He founded Mboma Corp in 2013, in pursuit of his life-long dream and passion of becoming an entrepreneur. Lungile is a strong relationship builder with a natural flair for business and has successfully established and run multiple operations and created enduring strategic partnerships over the years. Through the strong partnerships built over the years, Mboma Corp grew from strength to strength.
In 2020, the business embarked on a strategic rebranding exercise to ensure the brand matches the high standard of service it has committed itself to.
A passionate and driven leader that lives the ethos and values of his self built business,
continuously striving to deliver his promise of service excellence.
Lungile Sikakana
Founder2013
www.servecore.co.za4
www.servecore.co.za
SERVECORE
Vision
Mission
Values
About Us
SERVICE IS A CALLING - It gives us a great sense of purpose and fulfillment to see our efforts positively impacting the operations of our clients and the lives of our employees.
“As we lose ourselves in the service of others, we discover our own lives and our own
happiness.” - Dieter F. Uchtdorf
Our company is built on the foundation of our values. Our ethos of using business as tool for the good of the world underpins who we are, how and why we do what we do.
We are committed to a sustainable future and to using business as a force for positive social, economic and environmental change
Our values are applied daily in our company’s culture and are also a proclamation of who we are. They are our “guiding- star” and at the heart of every Servecore team member, and they also power our success.
With Sustainability as the core of our ethos, we are able to achieve shared value for our Customers, the Environment and the Business.
Our values assist each of us to be the best version of ourselves.
We work hard every day to make Servecore, South Africa’s leading and most reputable outsourced services company.
6
Company Profile
How we do it.About Us
Our Values Underpin all that we do and we strive to deliver excellence .
PEOPLEWe protect our most valuable asset
• We hire the best people• Encourage personal growth & development• We build a positive team & family spirit
SAFETYNever compromise on safety
• We strive to ensure complete safety of our employees, our customers, the public and importantly the environment, in all of our operations
INTEGRITYDo the right thing
• We are ethical in all our dealings• We communicate openly and honestly• We manage all stakeholder relationships professionally with respect• We take Accountability for our actions
EXCELLENCEAim to be the best
• We understand & anticipate client needs• We proactively manage performance through people• We deliver unsurpassed value-added service
LEARNINGLearning is fun
• We are in constant pursuit of growth & learning• We learn from our experiences & others• We strive for continuous improvement• We embrace & drive change
PASSIONWe are a passionate team
• We love what we do• We make work fun• We encourage creativity and innovation amongst our people• We celebrate diversity• We don’t do “one- size fits all”• We do outstanding service!
CUSTOMER SERVICELet our service speak for itself
• Provide our customers the best possible service in a courteous, effective and speedy manner• We love our customers and are always willing to go the extra mile to see that smile
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Services Breakdown
What we Offer.
FOODServices
CLEANINGServices
SECURITYServices
www.servecore.co.za8
www.servecore.co.za
About Servecore FoodsOur offering
Our Food Service division provides outsourced corporate canteen and catering services.
Vego (Food Service Brand) was born out of a desire to disrupt the traditional Canteen Model. Over the years, the customer has become very sophisticated and knowledgeable about international food trends.
Furthermore, the digital age makes it possible to be productive anywhere. The lines between places of work and relaxing or socialising have become blurred. As a business, We’ve made it our mission to embrace this change and create Corporate restaurants and spaces that promote Good eating habits and Productivity in a relaxed environment.
Our mission is to serve sustainably sourced, creative, colourful and nutritious food in a well-designed contemporary space, filled with the aroma of great organic coffee
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Company Profile
Our offering
We are passionate about bringing you restaurant quality and standards in the office by:
We focus on ORGANIC and RESPONSIBLY SOURCED ingredients.
Our EMPLOYEES are remunerated fairly and above market rates.
We RECYCLE most of our waste.
REDESIGN
Redesigning the Canteen Space so that it becomes a sophisticated Restaurant that is both inviting and attractive and lends itself to more than just an eatery, but a place that encourages creativity.
CHEFS
Our chefs are all recruited from the Restaurant Industry and trained internally in order to align with our brand objectives. This ensures we keep our promise of delivering Restaurant Quality Standards.
STAFF
Our staff restaurants offer our clients the space to have meetings, private space to focus on work or just to relax and unwind.
ORGANIC COFFEE
GREAT ORGANIC COFFEE is standard in our restaurants. We source an exceptional bean, manned by a well-trained Barista. The aroma from the Coffee and Freshly baked confectioneries offers an inviting ambiance.
Why choose us?
Our food offering
• Great Coffee • Hot/Cold Breakfasts• On The Go• Eat Healthy
• Interactive Live Stations• Hot Meals • Gourmet Specials• Take Home Meals
• Tailor or Create your own concept
11
www.servecore.co.za
About Servecore SecurityOur offering
Our core focus is to diligently serve the Corporate Sector by providing specialized Asset
protection services.
Our values underpin our service offering and combined with a focus on the use of technology sets us apart from the competition. Servecore Security Services provides contract security services in the property, corporate, industrial, commercial and construction industries.
We have a footprint nationally. Our security services offering focuses on the distinctive needs of our clients’ facility. Our mission is to provide professional security solutions that exceed our clients’ expectations and needs, with an emphasis on Technology, Value, Integrity and Professionalism.
Our mission is to provide professional security solutions that exceed our clients’ expectations and needs with an emphasis on value, integrity and professionalism.
Servecore Security Services adopts the following approach:
• Thorough Security Needs Analysis. No
two facilities are the same
• Bespoke Asset Protection Proposal.
• Implementation
• Continuous review and Improvement
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Company Profile
About Servecore CleaningOur offering
Our core focus is to diligently serve the Corporate Sector by providing specialized
Corporate Cleaning & Horticultural Services
Our goal is to provide environmentally friendly, efficient and cost effective cleaning and ground maintenance solutions for all our clients, whether it be daily cleaning for large corporate organisations or smaller businesses requiring less frequent maintenance.
We are always current and relevant with regards to our business practices, procedures, methods, equipment and cleaning services. We have a strong focus on personal service to ensure we meet our clients’ expectations every time.
Our mission is to provide exceptional corporate cleaning and horticultural services that guarantee client satisfaction and are delivered with service excellence every time.
Servecore Cleaning Services offers the following:
• Office cleaning services
• Deep cleaning & Industrial cleaning
• Horticultural Services (Ground Maintenance & General Gardening Services)
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Mboma FoundationOur Foundation
We do good not because we have to, we do it because we care.
“Let’s recommit to work towards our common goal; a nation where all of us are winners, all of us have shelter, food and education”.
Mboma Foundation is a Nonprofit Organization anchored on the principles of our late former President, Nelson Mandela who said; “let’s recommit to work towards our common goal; a nation where all of us are winners, all of us have shelter, food and education”.
The NPO engages in various social upliftment projects with a particular focus on the provision of Food, Shelter, Education, Clothing to the underprivileged in society as well as investment in the refurbishment of various Places of Worship.
www.servecore.co.za14
www.servecore.co.za
Our ClientsServecore
We have partnered with many established corporates and continue to deliver our
exceptional service to cultivate and grow our existing partnerships.
We work hard every day to make Servecore, South Africa’s leading and most reputable outsourced services company.
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Summary
Work With Us
Servcore
Our Company is built on the foundation of our values. Our ethos of using business as
tool for the good of the world underpins who we are, how and why we do what we do.
We are committed to a sustainable future and to using business as a force for positive
social, economic and environmental change
Servecore
13 Robin Street Parkhaven, 1459P.O Box 2802 Bedfordview, 2008
Phone : +27 11 201 4827Cell : +27 073 461 7645
We are committed to building sustainable and long-term strategic partnerships with our clients.
Servecore is an outsourced services company operating nationally. The company was established in 2013 and has steadily grown over the years to attract a number of blue-chip clients.
The company has it’s eyes set on becoming a leading outsourced services company. We are committed to building sustainable and long-term strategic partnerships with our clients.
Outsourced Corporate Canteen And Catering Services
Specialized Asset Protection Services
Corporate Cleaning & Horticultural Services
www.servecore.co.za18