OUTCOMES ASSESSMENT REPORT - RCYCI€¦ · OA-Report 2015-Sy2-2017-Sy1 Management Sciences Department 1 . OUTCOMES ASSESSMENT REPORT (2015 Semester 2 - 2017 Semester 1) MANAGEMENT

OA-Report 2015-Sy2-2017-Sy1

Management Sciences Department 1

OUTCOMES ASSESSMENT REPORT

(2015 Semester 2 - 2017 Semester 1)

MANAGEMENT SCIENCES DEPARTMENT

YANBU UNIVERSITY COLLEGE

222000111666---222000111777



CONTENTS 1. Grade Assessment Reports

• B.S in Accounting

• B.S in Business Management (Human Resource Management)

• B. S in Management Information Systems (MIS)

2. Student satisfaction survey

3. Student Exit Survey

4. Alumni Survey

5. Faculty Survey

6. Cooperative Training Feedback



1. GRADE ASSESSMENT REPORTS Course Code Course Name

YUCM YUCW

2152 2161 2162 2171 2152 2161 2162 2171

ACCT110 Financial Accounting 87.5 89.39 79.12 83.52 97.19 98.43 92.37 98.27

ACCT211 Financial Accounting II 94.11 89.28 90 100 100 96.66 100 92.30

ACCT212 Managerial Accounting 94.44 96.07 93.75 89.85 95.77 96.92 97.01 96.47

ACCT314 Intermediate Accounting I 100 90 94.44 100 90.9 92.3 100 100

ACCT315 Cost Accounting 95.65 80 95.65 100 86.48 97.91

ACCT321 Intermediate Accounting II 100 90 92.85 95.65 100 90 96.15 100

ACCT322 Accounting Info. Sys. 100 94.11 91.66 93.33 100 100

ACCT323 Accounting For Government & Nonprofit Organization

100 95.45 93.33 80.76 95.65 97.36

ACCT325 Accounting for Zakat and Tax 100 100 100 100 95.83 80 100

ACCT412 Advance Accounting 100 100 100 100 100 100 100 100

ACCT413 Auditing & Assurance services 100 80 100 100 100 93.75 100 100

ACCT415 Financial Reporting/ Financial Statement Analysis

100 85.71 100 100 100 100 100 100

ACCT490 Coop Training /Senior Project 100 100 100 100 100 100 100

ACCT491 Senior Project Accounting 100 100 100 100

ECON101 Microeconomics 81.81 85.27 90.76 96.53 85.71 86.95 85.02 97.22

ECON102 Macroeconomics 93.05 99.02 96.05 96.59 98.05 98.73 98.78 98.50

FIN220 Principles of Finance 89.79 96.72 100 93.33 96.25 96.42 96.87 96.70

FIN312 Corporate Finance 100 87.5 88.88 96.55 97.56 100

HRM321 Human Resource Planning and Acquisition

94.73 91.17 89.47 100 85.71 96.29 92 98.07

HRM322 Compensation and Performance Mgt.

86.36 93.1 89.47 95.65 96.55 97.43 88.88 100

HRM323 Training &Development 100 96.87 100 100 93.54 97.61 95.34 84.61

HRM324 Organization Development and Change Management

100 100 92.3 96.15 91.66 96.96 95.34 96.15

HRM325 Issues and Development in HRM

100 92.85 100 100 100 100 100 95.45

HRM332 Negotiation & Collective Bargaining

91.66 100 100 100 100

HRM333 Industrial Relations 100 100 100 100



HRM426 Strategic Human Resource Management

95.45 100 100 100 100 100 100 100

HRM434 Cross Culture Management 100 100 100 100 100 100 100 100

HRM436 Leadership Theory & Practice 100 100 96.29 100 100 93.1 100 95.23

IMT310 COOP OMT 100

IMT320 COOP MMT 100

IMT330 COOP AFMT 100 100

LIS101 Library and Information Sciences

87.87 100 94.73 94.11 100 94.11 100 100

MGT211 Principles Of Management 95.58 78.33 89.02 93.87 95.34 90.58 85.14 91.89

MGT212 Quantitative Analysis for Management

98.07 94.44 97.72 92.45 86.66 96.42 100 95.16

MGT213 Human Resource Management 95.45 90.74 94.28 93.44 96.72 94.28 91.66 100

MGT214 Operations Management 91.25 86.74 88.42 87.05 85.71 89.41 98 87.09

MGT215 Office Proc. and Practices II 100

MGT226 Records Management 100 50

MGT227 Office Finance & Budgeting 100 100 0 100

MGT228 Office Management Info. Sys. 100 100

MGT300 Project Management 100 91.66 100 100

MGT315 Business Law 96.77 100 96.59 98.88 92.18 97.26 98.41 89.6

MGT316 Entrepreneurship 100 100 100 100 100 96.87 97.36 96.42

MGT317 International/Global Business 100 93.54 96.96 100 98.11 100 89.33 97.82

MGT320 Cooperative Training 100 100

MGT324 Money & Banking 100 88.88 95.23 88.46 97.36 100

MGT341 Investment Management 100 90 100 100

MGT355 Presentation Skills for Managers

100 100 100

MGT418 Business Policy 100 100 100 97.14 100 100 100 100

MGT445 Quality Management and Productivity

100 100 98.38 100 100

MGT490 Coop Training /Senior Project 100 100 100 100 100 100

MGT491 Senior Project MGT 100 100 100 100 100 100 100 100

MIS101 Intro. To Computer Programming

88.23 81.81 91.66 100 92.85 87.5 100 100

MIS102 Introduction to informatics 90.9 86.66 100 100 93.75 100 100 100



MIS103 English Typing& Word Proc. I 100 100 100 100

MIS105 Arabic Typing&WordProc.- I 100 100 87.5 100

MIS201 Data & Information Structures 100 100 100 93.75 93.75 94.28 100 100 MIS202 Data Management 97.29 89.47 100 100 100 100 100 100

MIS203 Principles Of MIS 98.46 98.59 91.22 92 96.15 98.87 86.56 95.55

MIS204 English Typing & WordProc.- II 100 100

MIS205 Arabic Typing &WordProc.- II 100 100

MIS340 Business Data Communication & Networking

100 100 100 100 100 100 100 100

MIS341 System Analysis and Design-1 94.11 100 96.15 100 100 100 100 100

MIS342 System Analysis and Design-II 100 100 100 96.15 100 100 100 100

MIS343 Principles Of E-Commerce 100 100 100 96.96 100 92.85 100 100

MIS344 Information System Evaluation 100

MIS348 Concepts in ERP 96.15 100 100 100 95.83 80 100 100

MIS350 Introduction to GIS 100

MIS352 Web Development Tools & Techniques

100 100 100 96.15 100

MIS440 Management Support Systems 100 100 100 100 100 100 100 100

MIS442 Information Systems Strategy 100 MIS445 Business Process Management 92.85 90 100 100 100

MIS446 ERP System Implementation 100 100 100 100 100 MIS447 Remote Sensing and Mapping 100 MIS448 GIS System Implementation

and Applications 100

MIS452 Info. Sys. Security & Audit 100 91.66

MIS490 Coop Training 100 100 100 100 100 100 96.15

MIS491 Senior Project MIS 100 100 100

MKT211 Principles Of Marketing 90.54 87.32 85.71 87.5 92.94 88.7 91.46 99.09

MKT321 Consumer Behavior 100

MKT322 Market Research 90 100 100 100 96.55

MKT323 New Product Dev.t & Pricing 100

MKT324 Integrated Marketing Communication

100 100

MKT325 Supply Chain Management 100 100

MKT332 Sales Tools and Strategies 100 100 MKT426 Strategic Marketing

Management 100 100

MKT441 Brand Management 100 100



MKT443 Services Marketing 100

SCM321 Fundamentals of SCM 100 83.33 85.18 100

SCM322 Purchasing Management 88.23 100 100 100

SCM323 Inventory Management 87.5 83.33 100 95.45

SCM324 Warehouse Management 100 100 100 94.73

SCM325 Logistics Management 100 100 100 100

SCM332 Info. Sys. for Logistics Management

100 100 100 100

SCM426 Transportation Law 86.66 100 100

SCM445 Global Supply Chain 100 100 100 100

SOSC101 Behavioral Science in Business 82.45 74.11 89.93 92.30 87.27 89.21 89.92 98.88

XE451 Organizational Behavior 95.65 83.33 95 100 95.12 93.67 96.38 88.88

XE452 Global Issues in ICT 72.72 96.36 97.67 100 100 100 100 100

Grade assessment reports are consolidated statements of the final examination results of individual

courses. These reports provide valuable information on the grade distribution of each course and the

grade percentage of consecutive semesters of academic year 2015-2 to 2017-1. Grade “C” (70%) is the

minimum overall grade required for a student to graduate a program.



TABLE-1.1.STUDENTS PERFORMANCE IN ALL COURSES OF BS-PROGRAMS

The following tables and charts show outcomes achieved during Semester 152,161,162 and 171. The

values are the average percentages of outcomes achieved in 5 program skill sets in all offered courses,

during a particular semester, contributingto a program (See Annexure 2a for list of individual courses

and outcomes of program).

CS- Communication Skills, PS- Problem Solving Skills, AS- Analytical Skills, IS – IT Skills, ES- Ethical skills

Table-1.1

Programs Semester-152

CS PS AS IS ES

AD-AFMT 73% 71% 78% 87% 80% AD-MMT 75% 74% 79% 88% 79% AD-OMT 75% 72% 79% 87% 75% BS-ACCT 73% 75% 77% 89% 83% BS-BMHRM 74% 72% 74% 84% 77% BS-BMMKM 76% 75% 77% 89% 80% BS-BMSCM 76% 75% 77% 89% 80% BS-MIS 74% 75% 76% 87% 82%

Figure-1.1



Table-1.2


CS PS AS IS ES

AD-AFMT 71% 78% 74% 83% 75% AD-MMT 76% 80% 77% 82% 68% AD-OMT 75% 79% 76% 82% 68% BS-ACCT 72% 77% 75% 84% 78%

BS-BMHRM 71% 76% 70% 80% 76% BS-BMMKM 73% 76% 74% 84% 77% BS-BMSCM 72% 77% 74% 84% 77%

BS-MIS 72% 77% 75% 83% 79%

Figure 1.2



Table 1. 3


CS PS AS IS ES


Figure 1.3



Table 1.4


CS PS AS IS ES


Figure 1. 4

In the above tables, values under CS,PS,AS, IS and ES indicate the percentage of that specific skills

achieved by the students based on the marks scored by them in all the assessment components

(quizzes, assignments, projects, labs, midterm and final examinations) pertaining to the semester.

These values are generated by the program specifically designed for the purpose and the values are

computed for each course as well as for each program. The above values are generated for each

program to assess the percentage achievement of Program Learning Outcomes.



For example, looking at figure 1.4, it can be seen that BS-HRM specialization is low on ethical skills and IT

skills, while BS-MIS program shows high achievement of all the skill outcomes. Comparing with previous

figures we can see the consistency or lack of it in achieving the skill sets.

We wish to point out that this system is under constant monitoring and continuous improvement and

we are contemplating a more standardized assessment pattern to add more reliability and consistency

to the measurement of outcomes.

OA Trend Semesters 152-171

Programs Communication Skill

152 161 162 171 Overall

AD-AFMT 73% 71% 74% 75% 73% AD-MMT 75% 76% 73% 71% 74% AD-OMT 75% 75% 73% 76% 75% BS-ACCT 73% 72% 76% 75% 74% BS-BMHRM 74% 71% 75% 75% 74% BS-BMMKM 76% 73% 77% 76% 75% BS-BMSCM 76% 72% 77% 71% 74% BS-MIS 74% 72% 77% 76% 75% Overall 75% 72% 76% 74% 74%



Programs Problem Solving Skill

152 161 162 171 Overall




Programs Analytical Skill

152 161 162 171 Overall




Programs Information Technology Skill

152 161 162 171 Overall




Programs Ethical Skill

152 161 162 171 Overall




2. STUDENT SATISFACTION SURVEY

TABLE-2.1 STUDENTS’ SATISFACTION SURVEY (FEMALE CAMPUS) Semester -152

STUDENT SATISFACTION SURVEY (FEMALE CAMPUS)

Satisfaction % BS-

ACCT BS-

HRM BS-MIS Total

Survey Questions Students: 182 449 264 895 Q1. My classroom is equipped with proper lighting and air-

conditioning. 79.53 81.85 84.00 81.79 Q2. My classroom space is adequate to carry out lesson

activities. 88.32 89.76 90.15 89.41 Q3. Classrooms are equipped with white boards and smart

boards 76.37 80.85 77.75 78.32 Q4. The furniture provided in my classroom is comfortable and

helps my learning. 74.18 76.28 77.37 75.94

Q5. The academic support labs are adequate for my learning. 80.22 80.07 79.55 79.94 Q6. The labs are maintained and ready to use always 78.30 76.39 75.47 76.72 Q7. I find the course contents are acceptable as per my culture

and religion. 78.02 82.02 80.49 80.18 Q8. I think the courses I am studying are intellectually

stimulating and challenging my academic abilities 81.87 83.30 82.67 82.61

Q9. Assessments (E.g. quizzes, exams, assignments, etc.) marks in this course are provided within reasonable time 83.52 82.74 84.75 83.67

Q10. The knowledge and skills gained from this course are important and will be useful 77.20 75.89 77.94 77.01

Q11. At the beginning of the semester, my teacher explained the requirements of the course and what I would be studying. 74.59 74.05 75.47 74.70

Q12. My teachers are good at explaining the topics of the course/s clearly. 72.53 76.22 73.11 73.95

Q13.When I need to see my teacher/s during his/her office hours, he/she is available. 71.43 72.61 73.11 72.38

Q14. My teacher/s treats me with respect in all matters. 73.10 71.47 71.46 70.34 Q15. My teacher uses teaching aids (like smart board, computer

etc.) effectively in explaining the topics. 76.90 78.10 76.86 77.28 Q16. My teacher uses a variety of ways to teach the course

lessons. 76.32 78.63 76.06 77.00 Q17. My teacher encourages me to use library and other

learning resources. 80.91 79.79 79.45 80.05 Q18. The library and learning resources are good enough for my learning needs. 71.15 73.61 73.48 72.75



Graph: TOTAL RESPONDENTS (Female Campus) Semester-152

Graph: Students' Satisfaction on each Survey Question (Female Campus) Semester-152





Satisfaction %

BS-ACCT BS-

HRM BS-MIS Total

Survey Questions Students: 205 485 249 939

Q1. My classroom is equipped with proper lighting and air-conditioning.

80.85 79.74 82.03 80.87

Q2. My classroom space is adequate to carry out lesson activities.

87.44 88.25 91.37 89.02

Q3. Classrooms are equipped with white boards and smart boards

73.66 78.56 80.92 77.71

Q4. The furniture provided in my classroom is comfortable and helps my learning.

75.98 74.43 74.40 74.94

Q5. The academic support labs are adequate for my learning.

74.88 79.48 78.31 77.56

Q6. The labs are maintained and ready to use always 74.15 76.13 74.80 75.03

Q7. I find the course contents are acceptable as per my culture and religion.

77.32 78.20 82.43 79.31

Q8. I think the courses I am studying are intellectually stimulating and challenging my academic abilities

79.88 83.04 82.43 81.78

Q9. Assessments (E.g. quizzes, exams, assignments, etc.) marks in this course are provided within reasonable time

81.83 83.04 83.53 82.80

Q10. The knowledge and skills gained from this course are important and will be useful

74.39 77.84 75.70 75.98

Q11. At the beginning of the semester, my teacher explained the requirements of the course and what I would be studying.

71.34 72.58 74.10 72.67

Q12. My teachers are good at explaining the topics of the course/s clearly.

76.45 76.51 76.15 76.37

Q13.When I need to see my teacher/s during his/her office hours, he/she is available.

74.43 74.17 73.57 74.06

Q14. My teacher/s treats me with respect in all matters. 73.66 73.07 73.31 73.35

Q15. My teacher uses teaching aids (like smart board, computer etc.) effectively in explaining the topics.

75.98 76.09 75.68 75.92

Q16. My teacher uses a variety of ways to teach the course lessons.

74.88 75.00 75.19 75.02

Q17. My teacher encourages me to use library and other learning resources.

74.02 80.31 79.32 77.88

Q18. The library and learning resources are good enough for my learning needs.

71.25 71.24 72.89 70.64









Satisfaction %

BS-ACCT BS-

HRM BS-MIS Total

Survey Questions Students: 197 458 225 880


82.99 82.53 77.67 81.06


87.56 88.86 86.78 87.74


79.70 75.44 79.56 78.23


78.93 75.98 73.33 76.08


80.71 76.53 79.78 79.01



82.23 76.80 77.89 78.97


82.23 80.51 83.00 81.92


81.73 83.13 82.56 82.47


76.40 76.31 76.11 76.27


76.78 71.18 73.00 73.65


76.90 76.43 77.18 76.84

Q13.When I need to see my teacher/s during his/her office hours, he/she is available.

77.92 78.04 77.98 77.98



74.49 74.05 74.46 74.33


75.28 74.54 75.75 75.19


78.93 77.35 79.11 78.46


74.75 70.09 70.67 71.83



Graph: TOTAL RESPONDENTS (Female Campus) -162






Satisfaction % BS-

ACCT BS-

HRM BS-MIS

Overall

Survey Questions Students: 178 425 210 813 Q1. My classroom is equipped with proper lighting and air-conditioning. 79.88 77.29 79.16 78.78

Q2. My classroom space is adequate to carry out lesson activities. 83.87 81.04 81.05 81.99

Q3. Classrooms are equipped with white boards and smart boards 78.88 77.62 79.16 78.55 Q4. The furniture provided in my classroom is comfortable and helps my learning. 72.99 76.79 75.82 75.20

Q5. The academic support labs are adequate for my learning. 77.24 78.40 80.67 78.77 Q6. The labs are maintained and ready to use always 72.89 77.48 75.48 75.28 Q7. I find the course contents are acceptable as per my culture and religion. 78.87 79.86 80.03 79.59 Q8. I think the courses I am studying are intellectually stimulating and challenging my academic abilities 78.70 81.63 80.12 80.15

Q9. Assessments (E.g. quizzes, exams, assignments, etc.) marks in this course are provided within reasonable time 78.63 80.17 78.60 79.13 Q10. The knowledge and skills gained from this course are important and will be useful 77.62 74.57 77.13 76.44

Q11. At the beginning of the semester, my teacher explained the requirements of the course and what I would be studying. 76.27 72.06 72.16 73.50 Q12. My teachers are good at explaining the topics of the course/s clearly. 74.98 74.34 72.18 73.83 Q13.When I need to see my teacher/s during his/her office hours, he/she is available. 69.41 73.69 70.10 71.07 Q14. My teacher/s treats me with respect in all matters. 62.19 67.33 65.06 64.86 Q15. My teacher uses teaching aids (like smart board, computer etc.) effectively in explaining the topics. 66.49 70.11 66.79 67.80

Q16. My teacher uses a variety of ways to teach the course lessons. 60.43 63.76 65.72 63.30 Q17. My teacher encourages me to use library and other learning resources. 76.85 79.03 78.48 78.12 Q18. The library and learning resources are good enough for my learning needs. 72.95 72.48 75.45 73.63





It can be seen that the grey areas relating to questions 12-16 are rectified towards the current semester.



Female Campus Graph: Overall Students' Satisfaction on each Survey Question Semesters-152,161,162 &171



TABLE-2.5 STUDENTS’ SATISFACTION SURVEY (YUCM) Semester-152

STUDENT SATISFACTION SURVEY (MALE CAMPUS)

Satisfaction % BS-

ACCT BS-

HRM BS- MIS Overall Survey Questions Students: 143 450 224 817


87.06 77.56 86.61 83.74


90.21 86.00 90.96 89.06


87.24 73.11 88.17 82.84


83.04 80.78 82.59 82.14


86.01 73.89 87.28 82.39



89.69 78.67 89.40 85.92


90.91 81.72 89.62 87.42


87.41 83.89 88.28 86.53


86.71 77.78 88.28 84.26


85.49 71.61 85.38 80.83


82.87 77.56 81.14 80.52

Q13. When I need to see my teacher/s during his/her office hours, he/she is available.

79.20 77.50 80.36 79.02



79.72 75.78 80.13 78.54


87.76 70.28 89.06 82.37


84.09 80.56 88.84 84.50


75.87 76.39 77.46 76.57



Graph: TOTAL RESPONDENTS YUCM -152

STUDENTS’ SATISFACTION ON EACH SURVEY QUESTIONS Semester-152



TABLE-2.6 STUDENTS’ SATISFACTION SURVEY (MALE CAMPUS) Semester-161


Satisfaction % BS-

ACCT BS-



76.96 82.45 78.43 79.28


82.53 89.64 84.44 85.54


73.34 79.81 75.00 76.05


71.73 75.85 70.59 72.72


70.78 80.76 74.26 75.27



77.41 83.88 81.13 80.81


81.63 85.41 83.09 83.38


83.89 85.78 85.05 84.91


75.75 83.67 77.57 79.00


79.13 78.33 73.53 77.00


74.01 75.16 77.16 75.44


75.21 74.26 78.01 75.83



74.16 72.41 76.00 74.19


74.31 80.23 70.71 75.08


77.41 85.47 76.23 79.70


72.50 73.73 73.24 73.16









Satisfaction % BS-

ACCT BS-



76.68 82.97 76.43 78.69


86.59 88.23 85.03 86.62


75.45 82.43 73.12 77.00


70.58 75.70 71.88 72.72


74.24 80.21 74.48 76.31



77.44 85.14 77.60 80.06


79.27 86.55 81.38 82.40


81.55 86.88 81.77 83.40


78.20 83.19 77.60 79.66


71.49 79.39 70.57 73.82


70.05 74.62 75.84 73.50


77.84 74.40 77.32 76.52



76.31 73.10 77.32 75.58


70.73 80.31 79.66 76.90


79.27 84.33 80.86 81.49


70.43 70.88 78.36 73.22









Satisfaction % BS-

ACCT BS-

HRM BS- MIS Overall Survey Questions Students: 146 403 153 702 Q1. My classroom is equipped with proper lighting and air-conditioning.

77.39 73.18 77.10 75.89


85.76 77.56 80.15 81.16


78.73 74.63 75.69 76.35


76.37 72.71 75.40 74.83

Q5. The academic support labs are adequate for my learning. 78.26 76.00 75.26 76.51



76.59 76.64 77.79 77.01


83.00 81.40 80.81 81.74


82.41 77.95 81.20 80.52


81.53 76.29 76.73 78.18


78.87 72.15 73.56 74.86


74.57 70.10 75.11 73.26


76.64 78.14 76.26 77.01



76.34 72.16 71.63 73.38


76.57 70.60 74.11 73.76


84.26 81.20 77.69 81.05


76.17 71.02 73.16 73.45







74 percent of Students of business programs across both campuses rated their level of satisfaction as

3,4,5 on the Likertscale of 5 where 1 indicates the lowest and 5 the highest level of satisfaction. There

were no significant difference in rating pattern in terms of programs and gender.Even though all

classrooms are equipped with high tech teaching equipment yet students express their dissatisfaction.

It may be pointing to the need to use of these facilities in a more interactive fashion. Some of the issues

may get resolved automatically when the campus moves to the new location in the next 6 months.

Male Campus Graph: Overall Students' Satisfaction on each Survey Question Semesters-152,161,162 &171

79.4085.59

78.0675.6077.6275.3080.9583.7383.84

80.2876.6375.6877.1073.8875.4277.03

81.6874.10

40.00

50.00

60.00

70.00

80.00

90.00

Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8 Q9 Q10 Q11 Q12 Q13 Q14 Q15 Q16 Q17 Q18

Overall 152-171

Overall 152-171



3. STUDENT EXIT SURVEY Other important information from Survey







TABLE 3.1 - Overall rating by students

Survey Questions % 1. Program Quality 84.8 2. Students portal/College website/ LMS 84 3. Are you satisfied with the YUC curriculum? 82.21

4. Administrative Support 80 5. Students counseling& advising 77.1 6. Teachers and students relationship 74.6 7. Contribution of YUC in improving students knowledge, skills and attitude 74.3 8. Class room space and environment 73.4 9. Learning environment in the college or campus 71.5 10. Reputation of College 70.7 11. Faculty accessible, guidance and support 70 12. Library facilities 68.6 13. Provision for extracurricular activities 67 14. In General with the college, the department and the program 75.5 15. Accessibility of computer labs 65.7



16. Choice of Program specializations 62.8 17. Teaching Quality 75.9 18. In campus Computer facilities (computers / software / internet / networking / printing) for academic needs . 54.39

19. Computer/ IT labs 53.6 20. Industrial exposure (industrial visits/meeting with industry representatives) 48.2

This survey is administered randomly on selected final semester students of YUC with 95% of

respondents belonging to Bachelor degree program.

Students are a bit unhappy with the facilities and the choice of specializations.

YUCM is moving to the newly built campus in the next 6 months which will to a large extent resolve the

issues with physical facilities.

Industrial exposure is a major concern. This is partly due to the reluctance of industries to

accommodate students for internships and lack of enthusiasm by the industry personnel to visit the

college to share their experiences.

We are working hard to introduce new tracks and programs in line with the changing environment in the

country. We have even signed up with an agency to research and suggest new programs taking in to

consideration, the needs of stakeholders.



As can be seen here also, the industrial exposure is a major concern.

The facilities can be improved once the college moves to the new campus.



Continued Higher

Studies, 7.14%

Employment, 85.7

1%

Unknown, 7.14%

Male

4. ALUMNI SURVEY TABLE- 4.1: ALUMNI SURVEY RESPONSE ANALYSIS

Respondents Male Female Male Female

BS-BM (HRM/MKT) 5 3 35.71% 10.34%

BS-ACCT 0 6 0.00% 20.69%

BS-MIS 9 20 64.29% 68.97%

Alumni Male Female Male Female Continued Higher

Studies 7.14% 6.90% 1 2

Employment 85.71% 13.79% 12 4

Unknown 7.14% 79.31% 1 23

Survey shows that, among the members of alumni 85 %of males and 15% of females took employment whereas 7% from the males and 7 % from femalescontinued high studies in national or international universities. 7% male and 79 % female are either unemployed or took self-employmentbut specific reasons are unknown.

Universities where YUC students continuing higher education: King Abdulaziz University, King Fahad University (KFUPM),Marywood University, Kent State University, Indiana state university, University of Akron-OH,Willamette University, Drexel University, St. Mary's University, Istanbul Technical University Turkey, University of the Incarnate Word,



University of Houston-Clear Lake, DePaul University, University of Houston Graduates Employment Rate

Male Female Male Female

Employed 92.31% 14.81% 12 4

Unemployed 7.69% 85.19% 1 23



Employment Male Female Male Female Govt. Sector 38.5% 44.4% 15 4

Private Sector 61.5% 55.6% 24 5

Employment Time After Graduation Male Female Male Female

Within 6 months 28 4 71.8% 44.4% between 6 to 12 months 6 4 15.4% 44.4%

After 1 or Year 5 1 12.8% 11.1%

Surveys show high employment rate among male graduates against that of females. The poor rate of employment among females is due to social and cultural reasons which are gradually improving.

Private sector is absorbing more graduates (62%), due to Saudiazation efforts.

Within one year after graduation,72% alumni got employment within 6 months, 15% within a year, and 13% after one year or more.

Govt. Sector38%

Private Sector62%

Male

Govt. Sector44%

Private Sector56%

Female

Within 6 months

72%

between 6 to 12 months

15%

After 1 or Year

13%

Male

Within 6 months

45%between 6 to 12 months

44%

After 1 or Year

11%

Female



Employment related to academic major/specialization Male Female Male Female

Directly related 9 3 23.1% 33.3% Somewhat related 19 5 48.7% 55.6%

Not related 11 1 28.2% 11.1%

General Questions Options Male Female Do you think YUC programs are designed to satisfy industry or job market needs?

Yes 28 26 Not Sure 20 21 No 3 9

How do you evaluate YUC Programs in general in terms of quality and effectiveness?

Good 28 29 Average 19 24 Poor 4 3

Do you think YUC programs provide sufficient professional knowledge, skills and attitude to work as support personnel or managers?

Yes 35 39 Not Sure 11 12 No 5 5

Do you think counseling support provided by YUC has helped you to satisfy educational and career goals and opportunities?

Yes 18 24 Not Sure 23 20 No 10 12

Have you ever enrolled in any educational program after graduation like continuing education, professional development, workshop, online courses, MOOC etc?

Yes 24 35 Not Sure 11 3 No 16 18

THE ABOVE TABLE SHOWS THAT COUNSELLING SUPPORT TO STUDENTS MUST IMPROVE.

Directly related

23%

Somewhat

related49%

Not related

28%

MaleDirectly related

33%

Somewhat

related56%

Not related

11%

Female



5. FACULTY SURVEY Based on QAAD Survey data-2017

Survey Questions F M SECTION 1: PERSONAL SATISFACTION 70% 75% 1. I was given a comprehensive orientation after joining the department. 70% 72%

2. My assigned workload is adequate and appropriate. 53% 72%

3. Assigned course/s are related to my field of specialization. 84% 81%

4. There is an appropriate amount of work-life balance in my job. 70% 71%

5. Working hours are flexible and meet my expectations. 71% 74%

6. I would recommend RCYCI to my friends and family as a good place to work. 74% 77%

SECTION 2: TEAMWORK 74% 78% 7.

There is strong sense of teamwork and cooperation within the department I work with. 81% 79%

8. My department works collaboratively with other departments/units. 72% 76%

9.

My contribution to departmental committees is appropriate and does not conflict with my role as a teacher. 74% 78%

10.

Participation in committees is a good opportunity to learn and develop additional skills needed in the teaching profession. 71% 79%

SECTION 3: PROBLEM SOLVING/STRATEGIC THINKING 73% 74% 11. I receive encouragement to propose new/creative ideas of doing things. 71% 78%

12. I am provided with the necessary data to analyze and make informed decisions. 75% 71%

13.

I see my new/creative ideas implemented within my departments/units/committees and institution. 72% 72%

SECTION 4: COMMUNICATION 77% 77% 14.

Effective methods of communication are used to disseminate important information within the departments/units/committees and institution. 75% 72%

15.

I feel comfortable communicating candidly with my colleagues within my departments/units/committees and institution. 74% 81%

16.

Effective employee feedback is used to make improvements within the departments/units/committees and institution. 74% 76%

17.

The departments/units/committees and institution meetings are conducted regularly (e.g. weekly, fortnightly, etc.) to discuss ideas/issues/challenges. 85% 77%

SECTION 5: PROFESSIONAL DEVELOPMENT 73% 76%



18. I understand how my work is being evaluated and the expectations of the job. 71% 80%

19. My current job makes good use of my skills and abilities. 71% 79%

20. The current performance evaluation method is appropriate and fair. 72% 78%

21.

My most recent performance evaluation gave me a good indication of my strengths and weaknesses. 75% 75%

22.

I am given the opportunity to participate in training/professional development activities to perform my work effectively. 74% 70%

SECTION 6: LEADERSHIP/ACHIEVEMENT ORIENTATION 74% 84% 23. My supervisor effectively resolves departmental issues/conflicts. 72% 85%

24.

My supervisor is proactive towards continuous improvement in the department/unit. 74% 84%

25. I feel comfortable approaching my supervisor with my concerns. 76% 86%

26.

I receive appropriate recognition from my supervisor for my individual contributions. 77% 85%

27. The department/unit receives continuous support from the management. 71% 80%

28. My supervisor contributes to a positive work environment. 76% 83%

SECTION 7: FACILITIES, EQUIPMENTS AND SERVICES 74% 73% 29.

The leadership of the department and institution demonstrate strong integrity and ethics. 73% 80%

30.

I have the equipment (E.g. computer, printers, etc.) and resources (E.g. projectors, labs, software, wireless etc.) required to perform my job efficiently and effectively. 74% 71%

31.

My department/unit focuses on the needs of stakeholders (E.g. students, other departments, etc.). 78% 76%

32. Library resources are enough for teaching and research purposes. 72% 70%

33.

The IT staff is prompt in resolving issues related to the use of technology in teaching and learning. 76% 73%

34. Equipment is upgraded with the latest pedagogical advances in the field of study. 72% 72%

35.

The infrastructure (E.g. building, maintenance, and other facilities) provided by the institution promotes a conducive work environment. 70% 71%

SECTION 8: ADVANCING THE VISION AND MISSION 78% 80% 36.

The facilities and services (E.g. housing, recreational, health, support for dependents, etc.) provided by the institution are adequate. 75% 78%

37. I clearly understand the vision and mission of theRCYCI/ institution/dept./unit. 82% 82%

38.

I understand how my work contributes to the success of the department and institution. 82% 83%



39. I understand the vision and initiatives of my department/unit. 81% 80%

40.

The department/unit/institution is engaged in implementing quality standards to improve the quality of teaching and learning. 74% 80%

41. Overall, I am satisfied working for RCYCI. 75% 79%

Even though the facultymembersofmale or female campuses are satisfied with MS Departmentenvironment,there are some issues especially in female campus related to teaching equipment, infrastructure, maintenance and communication mainly due to social constraints.



6. COOPERATIVE TRAINING FEEDBACK Students of YUC(Male) undergo a 14 week of cooperative training in industry as part of the degree program. Each student is allocated a supervisor in industry who guides and assessesstudent’s performance on 9 broad categories which includes behavior, performance and application of knowledge during the program. The following table gives the supervisor’s level of satisfaction with regards to YUC students as observed during training period. TABLE-6.1 Cooperative Training feedback from supervisors

Respondents: BS-ACCT—3, MIS35, BS-HR13

Some of Companies that offers COOP for YUC students. 1. Royal Commission for Jubail and Yanbu - Yanbu Project 2. Yanbu Aramco Sinopec Refining Limited (YASRef) 3. Ghassan Ahmed Al Sulaiman Company 4. National Guard Hospital in Medina 5. Saudi Electricity Company - Western Region Branch 6. Saudi Aramco Mobil Refinery Limited – SAMREF 7. Rolaco Group for Trading & Contracting 8. Saudi Basic Industries Corporation – SABIC 9. Medina Development Body 10. Rabigh Refining and Petrochemicals –PetroRabigh 11. E-Saudi Industrial Yanbu 12. Directorate of Health Affairs in the Holy Capital 13. Jeddah Company for the Manufacture of Cans & Refreshments - NAVSL 14. Saudi Aramco 15. Arab Company for Service Aircraft Limited 16. Saudi Telecom Company 17. Saudi Airlines 18. Jotun Paints 19. Saudi American Bank 20. Riyadh Bank

Coop completed during Semester 2015-Sy2-2016-Sy2

Semesters AD-OMT AD-MMT AD-AFMT BS-ACCT BS-BM BS-MIS Total

20152 6 6 10 6 32 34 94

20161

4 1

1 3 9

20162

10

15 34 22 81

Grand Total 6 20 11 21 67 59 184



Q. Survey Questions BS-SCM BS-ACCT BS-MIS BS-HRM BS-MKT

*Mean SD(σ) *Mean SD(σ) *Mean SD(σ) *Mean SD(σ) *Mean SD(σ) 1 Attitude: What is the level of attitude exhibited in carrying out tasks?

A.) Interest in work 3.74 0.53 4.00 0.00 3.86 0.36 3.85 0.38 4.00 0.00

B.) Cooperation with supervisors 3.68 0.58 4.00 0.00 3.89 0.32 3.92 0.28 4.00 0.00

C.) Cooperation with co-workers 3.69 0.47 4.00 0.00 3.86 0.55 3.92 0.28 4.00 0.00

D.) Tact and Courtesy 3.58 0.66 4.00 0.00 3.89 0.32 4.00 0.00 3.50 0.71

E.) Ability to accept criticism 3.61 0.64 4.00 0.00 3.80 0.47 4.00 0.00 3.50 0.71

2 Attitude: What is degree of consciousness with regard to

A.) Attendance 3.51 0.80 4.00 0.00 3.83 0.45 3.85 0.38 3.50 0.71

B.) Completing work 3.65 0.61 4.00 0.00 3.83 0.38 3.85 0.38 4.00 0.00

C.) Respecting rules and regulations 3.68 0.53 4.00 0.00 3.89 0.32 4.00 0.00 4.00 0.00

D.) Contributions to a team effort 3.65 0.59 3.67 0.58 3.83 0.45 3.92 0.28 4.00 0.00

E.) Punctuality 3.61 0.62 3.67 0.58 3.74 0.51 3.85 0.38 2.50 0.71

3 Quality of Work : What is the level of desire and ability shown to meet or exceed established quality standards?

A.) Workmanship 3.65 0.61 4.00 0.00 3.83 0.38 3.85 0.38 4.00 0.00

B.) Accuracy 3.58 0.71 4.00 0.00 3.66 0.68 3.69 0.63 3.50 0.71

C.) Neatness 3.65 0.63 4.00 0.00 3.89 0.32 3.85 0.38 3.50 0.71

D.) Performance under pressure 3.51 0.75 3.67 0.58 3.69 0.76 3.92 0.28 3.50 0.71

4 Quantity of Work : How well does the student’s productivity meet established standards?



A.) Production 3.68 0.53 4.00 0.00 3.77 0.43 3.85 0.38 3.50 0.71

B.) Performance under pressure 3.51 0.67 3.67 0.58 3.54 0.78 3.85 0.38 3.50 0.71

5 Adaptability : How quickly does the student learn and adapt to unfamiliar problems?

A.) Analyzes problems and proceeds to make corrections in a timely and orderly manner.

3.51 0.69 4.00 0.00 3.80 0.41 3.62 0.65 4.00 0.00

B.) Determines other ways to do the job when preferred means are not available.

3.51 0.69 3.67 0.58 3.74 0.44 3.62 0.65 3.50 0.71

C.) Reaction to a new situation. 3.53 0.69 4.00 0.00 3.83 0.38 3.85 0.38 4.00 0.00

6 Initiative : To what degree does the student show initiative in carrying out the duties of his job?

A.) Ability to work without supervision 3.49 0.78 3.33 0.58 3.66 0.80 3.54 0.52 4.00 0.00

B.) Readiness to do extra work 3.59 0.70 4.00 0.00 3.91 0.28 3.92 0.28 3.00 1.41

C.) Readiness to assume responsibility 3.61 0.68 3.67 0.58 3.94 0.24 3.77 0.44 3.50 0.71

7 Communication Skills : How well does the student use his communication skills?

A.) Speaking 3.72 0.54 4.00 0.00 3.69 0.63 3.62 0.65 4.00 0.00

B.) Listening 3.76 0.55 4.00 0.00 3.71 0.79 3.85 0.38 3.50 0.71

C.) Reading 3.70 0.54 4.00 0.00 3.83 0.45 3.85 0.38 3.50 0.71

D.) Writing 3.61 0.59 3.67 0.58 3.69 0.68 3.69 0.48 3.50 0.71

8 Depth & Scope of Technical Knowledge : What is your rating in regard to the following ?

A.) Student academic knowledge 3.69 0.52 4.00 0.00 3.83 0.45 3.85 0.38 4.00 0.00



B.) Student technical knowledge 3.64 0.57 4.00 0.00 3.86 0.36 3.69 0.48 3.50 0.71

C.) Application of the theory and technical knowledge to job problems

3.55 0.67 4.00 0.00 3.71 0.46 3.54 0.52 3.50 0.71

9 Creativity : How innovative (new ideas) is the student?

3.49 0.69 4.00 0.00 3.66 0.54 3.69 0.48 3.00 0.00

10 Overall Rating : 3.72 0.54 3.33 0.58 3.89 0.32 3.92 0.28 3.50 0.71

*A 4 point likert-scale was used for responses (4-V.Good,3-Good, 2-Poor, 1-V.Poor)



More than 20organizations contributed in the feedback. There was overall high satisfaction on various attributes exhibited by the students while on training.

The grey areas are lack of initiative, interpersonal relations, and performance under pressure, problem solving, attendance and punctuality.

Though enthusiasm and right attitude of work are present, there are some areas that require more immediate attention by counselors and student advisors. They are: independent ability to work, reporting of work done or presentation skills, lateral thinking, judgment, quality of work and interest to learn new things.

The lowest level of satisfaction is for the problem solving, application of the theory and technical knowledge to tackle job problems and writing (presentation and reporting) skills of the trainee students.

Documents

OUTCOMES ASSESSMENT REPORT - RCYCI€¦ · OA-Report 2015-Sy2-2017-Sy1 Management Sciences Department 1 . OUTCOMES ASSESSMENT REPORT (2015 Semester 2 - 2017 Semester 1) MANAGEMENT