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Our Vision
To continually enhance our customers’ profits
by being the distributor that provides innovative, value-added solutions
in response to our customers’ ever changing needs.
To achieve this vision, we treat our staff, customers and suppliers as partners,
with integrity and respect, and recognize that our success and profitability
depend on the success of our partners.
Welcome!
Welcome to our 2018 Food & Wine Showcase!
Showcase begins at 11:00am
Today’s Speakers: John King J.Kings Foodservice/Grapes & Greens – Current Status of the Market
Andy Calimano Starfish Junction – App-ortunities in Social Media
Jake Orefinger Ubereats – Online Food Delivery Business
Sinead King Riverhead Ciderhouse – Staffing with Millennials
Le’Verne Martin Universal Signs and Service – Websites/Design
Chris Kane Munchmoneyapp.com– Loyalty Programs
There are three kinds
of people in this world:
-Those who make it happen
-Those who watch what happens
-Those who wonder what happened
Thanks! - “Mark Miller”
Recap of Last 5 Year’s Food Show Themes 2014 Local for 40: Rediscovering
the Difference in Distribution Focus on Local:
Adding local items to menus to meet customers’ demand for locally sourced product
Focus on Organics and NAE meats
2015 Focus: Today’s Trends Accountant and attorney panel discussing
overtime laws and labor audits
2016 Focus on $15 Forget worrying about food cost – less than 2%
of plate cost
Start worrying about labor/labor costs
2017 Food Cost + Labor Cost = Plate Cost Rethinking the plate cost matrix:
Food Cost + Labor Cost = Plate Cost
2018 App-ortunities food • wine • tech Social Media
Online Delivery Services
Staffing with Millennials
Loyalty Programs
Website/Design
2014 2015 2016 2017 2018
Current State of the Marketplace 0% Growth in the Food Business in 2016 (-1% in 2017)
20% Growth in the Food Delivery Business
Chains Targeting 25% of Their Business as “To-Go” Business
Labor & Occupancy Costs Demanding a “Grow or Go” Mentality
All we want to do today is to spark a dialogue and a call to action.
We need your business to survive for us to survive.
Tech/App Based Ordering Car Ordering:
Last Year, General Motors introduced
Marketplace for ordering and paying for
food and making dinner reservations
while driving its cars.
Voice Activated Devices: Denny’s and TGI Fridays are taking
advantage of touchless ordering offered
through Amazon Alexa.
Facebook: In late 2007, Facebook launched
ordering directly on it’s online site
and app.
GM
In-Car
Ordering
Interface
Case Studies in Mobile App Ordering
Klatch Coffee – family owned coffee chain wary about mobile app reducing the human experience Tried mobile app through POS
company that offers online ordering for pick-up, news and rewards points
Since launching, Klatch has racked up 3,000 users.
Customers aren’t always taking their coffee and running – app has resulted in increased visit frequency and no loss in average check.
19 Unit Bubbakoo’s Burittos reported that 12% of business now comes from mobile orders Average guest Checks are 20% higher
Delivery App Overview/Demo
Offers exclusive in-app discounts, but it foregoes a delivery fee and allows
you to order with just a few Clicks
Availability: Seamless is available in more 600 cities in the United States.
Fee: There’s no fee to use the app, but there are often order minimums.
Simply enter your location and Grubhub will show you all of the restaurants in your area.
You can search by cuisine (Italian) or by a specific menu item (cheeseburger), making it easy to find your next meal.
You can also save delivery locations, such as work or home, to speed up the process.
Availability: Grubhub is available in more than 900 cities.
Fee: The app is free to use, though some restaurants may charge a delivery fee
and have a minimum order amount.
Unique Features: “DoorDash Delight” scoring system. The “Delight Score” uses factors such as food quality,
restaurant popularity, delivery time, and customer satisfaction in order to recommend the best restaurants in your area.
Availability: DoorDash is available in dozens of cities, including Atlanta, Seattle, Boston, New York, and Chicago,
among others.
Fee: The fee varies by restaurant. The price typically includes the cost of your meal, as well as tax, delivery fees,
and an optional tip. Some restaurants charge additional service fees.
Case Study in Mobile App Ordering
J.Kings IT Department Tried Grubhub App in Preparation for this Presentation
Ordered from Waverly Avenue Deli
Food came quick and hot
Would definitely order from Waverly Avenue Deli Again
Would not have chosen them before finding them on GrubHub but will now
recommend them to friends
Now have Waverly Avenue Deli Saved on Alexa so can just ask Alexa to Order Again
Alexa Food Ordering Demo
https://www.grubhub.com/alexa
Digital Waitlists
Yelp Nowait is available
at over 4,000 restaurants
Allows diners to check on table times
and put their names on a waitlist
without entering the restaurant.
Attention Delis & Bagel Stores Dunkin Donuts is testing online
catering orders in four states,
with some office party packs
costing nearly $100 for
baked goods and beverages
States testing online catering include: Connecticut
Massachusetts
Pennsylvania
Vermont
Top 5 Tech Trends For Casual Dining More chains are offering digital
ordering platforms for a growing generation of diners who prefer touch screens over personal interactions
Home Delivery is up, especially for locations offering delivery through apps like Uber Eats, DoorDash and GrubHub
To combat declining visits, many chains are looking to loyalty programs to increase customer frequency
Tablet ordering is up and helps solve classic service issues like flagging down a busy server to order a drink or pay for the bill
Emerging Trend – Chip-enabled tablets to allow diners to pay with virtual wallet programs like Apple Pay
There are three kinds
of people in this world:
-Those who make it happen
-Those who watch what happens
-Those who wonder what happened
Thanks!
- “Mark Miller”
Starfish Junction Productions Andy Calimano
“Social Media – The How’s and Why’s”
email: [email protected]
website: starfishjunction.com
Staffing – “It’s Not Impossible – You Just Need
to Speak their Language” Sinead King
Creating a schedule
Employees Adding
Different pay scales
Setting up their availability
Time off requests
Login times
Schedule Edit
Copy and Past
Employee hours
Time off
Shift trades
Shift Trade History
Fly Notes
Documents
Printing
Reporting Labor v’s sales
Time off
website: schedulefly.com
Universal Signs and Service Le’Verne Martin
“Who We Are and What We Do”
email: [email protected]
website: universalsignsny.com
Munchmoneyapp.com Chris Kane
“Loyalty Program Startup”
email: [email protected]
website: munchmoneyapp.com
Enjoy the Food & Wine Showcase!
“In the absence of VALUE everything is price.”
Please consider what adds VALUE
and controls labor.
