Our Pilot Adventure with Luminis IV Leading the Way

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -


Sri Giridharan, Manager Web Services

Michael Procopio, Web Services Developer

Gratuitous Plug



About Seton Hall University

Location: South Orange, New Jersey (14 miles from NYC)

Undergraduate enrollment: 5,300 Graduate enrollment: 4,500 Total faculty: 860 Total administrators: 550



Current Configuration

• Learning Management• Content• Commerce

• Lotus Notes Apps• Lotus Notes DBs• Webmail

• Student Information System• Self-Service Banner• Interet Native Banner

Banner



The Goal

Technical perspective– One-time authentication– Seamless/secure access to Univ.

systems/apps.

Community perspective– Customizable workspace– Just-in-time content– Community development features.



• Lotus Notes Apps• Lotus Notes DBs• Webmail

Proposed Configuration

• Learning Management• Commerce

• Student Information System• Self-Service Banner• Interet Native Banner

Banner• Content• Content• Content

Luminis



The Pilot

Focus groups– Student, faculty, administrators and information

stakeholders What do they want

– Students: social networking, ability to design their own content

– Faculty: see what students see, easy access to course rosters

– Admins: access to data based on job function– All: timely alerts, easy access to personal

information, categorized topics of interest



The Pilot (cont’d.)

Pilot users– 50 students– 50 admins & faculty (including CPs)

Features– Existing login credentials– Links to courses & announcements– Integrated Banner channels– Email– Feedback dropbox



Architecture Overview

Resource Server &Application ServerResource Server

Database Server

Calendar Server

SSOconnectors

Application Server

piratenet.shu.edu

Load Balancer

Application Server



BBCommerce

Architecture Overview

Database Server

Calendar Server

SSOconnectors

Application Server

Load Balancer

Application Server

Resource Server

BannerDB

ActiveDirectory

Library

BBCommunity

BannerINB

Scheduler

Webmail

SelfService

LuminisSSO

LMG

LotusNotes

Housing



Blackboard Integration

Established via CPIP Courses/Orgs (announcements) Content System Commerce/Pirate Gold Existing modules recreated as inline

frames



Lotus Notes Integration

Established via CPIP Access to Lotus Notes applications

– Help desk tickets– Tutor/Advisement sessions– Password management– Phone directory– Training registration– Asset management



Email Integration

Webmail Exchange Live@EDU Challenges

– IMAP over SSL not supported• Workaround: Proxy … only supports 1 server• Non-configurable SSL ports

– Personal email



Banner Integration

User accounts Events:

– Flow from Banner Luminis, Active Directory & Blackboard

Course assignments & enrollments Banner channels



Feeding the monster…



Communication Central - Why

Email broadcasts made us very unpopular– No one reads emails

Important announcements were ignored Sharing Intranet vs. public content CPs wanted to reuse broadcasts



Communication Central - What

Real time Feeds portal channels Ability to refine target audience Searchable and reusable Mandatory and Optional channels Security: who can broadcast to whom



Communication Central



Dynamic Content



Dynamic Content



Luminis Features

Using– Banner Integration– Groups– Targeted Announcements– Calendar

Not Using– Course Studio– User Attributes (bug)– Luminis Email



Performance Testing / Metrics

Using jMeter Simulating login, access to BB and SSB Results:

– Can support 300 users in 30 secs– Degrades beyond 400 users

On the lookout for alternative tools



Concurrent IT Initiatives

Active Directory

LDI for e-Learning

Email

Authentication

FutureCurrent

FacultyAdmins

Students

IDM

CMS Integration



Challenges

Bridging expectations– Students vs Faculty vs Admins

Resources– Physical & intellectual

Timing– In the making for 2+ years with changing

infrastructure

Roles and skills– Sys Admins & content providers



Future Plans

More personalization– Choice of skins– User groups– Social network integration

Banner Channel development Dynamic integration with public content Feeds from university scheduler



Future Plans (cont’d)

Load balanced Banner Mobility initiative

– Deliver services on smart phones

Calendar synchronization– “Mark Your Calendar” feature

Banner 8 CAS



Demo



Questions

[email protected]

[email protected]







Documents

Our Pilot Adventure with Luminis IV Leading the Way