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Our Pilot Adventure with Luminis IV Leading the Way - Monday, October 6, 2008 - Our Pilot Adventure with Luminis IV Leading the Way Sri Giridharan, Manager Web Services Michael Procopio, Web Services Developer Gratuitous Plug

Our Pilot Adventure with Luminis IV Leading the Way - Monday, October 6, 2008 - Our Pilot Adventure with Luminis IV Leading the Way Sri Giridharan, Manager

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Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Our Pilot Adventure with Luminis IV Leading the Way

Sri Giridharan, Manager Web Services

Michael Procopio, Web Services Developer

Gratuitous Plug

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

About Seton Hall University

Location: South Orange, New Jersey (14 miles from NYC)

Undergraduate enrollment: 5,300 Graduate enrollment: 4,500 Total faculty: 860 Total administrators: 550

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Current Configuration

• Learning Management• Content• Commerce

• Lotus Notes Apps• Lotus Notes DBs• Webmail

• Student Information System• Self-Service Banner• Interet Native Banner

Banner

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

The Goal

Technical perspective– One-time authentication– Seamless/secure access to Univ.

systems/apps.

Community perspective– Customizable workspace– Just-in-time content– Community development features.

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

• Lotus Notes Apps• Lotus Notes DBs• Webmail

Proposed Configuration

• Learning Management• Commerce

• Student Information System• Self-Service Banner• Interet Native Banner

Banner• Content• Content• Content

Luminis

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

The Pilot

Focus groups– Student, faculty, administrators and information

stakeholders What do they want

– Students: social networking, ability to design their own content

– Faculty: see what students see, easy access to course rosters

– Admins: access to data based on job function– All: timely alerts, easy access to personal

information, categorized topics of interest

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

The Pilot (cont’d.)

Pilot users– 50 students– 50 admins & faculty (including CPs)

Features– Existing login credentials– Links to courses & announcements– Integrated Banner channels– Email– Feedback dropbox

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Architecture Overview

Resource Server &Application ServerResource Server

Database Server

Calendar Server

SSOconnectors

Application Server

piratenet.shu.edu

Load Balancer

Application Server

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

BBCommerce

Architecture Overview

Database Server

Calendar Server

SSOconnectors

Application Server

Load Balancer

Application Server

Resource Server

BannerDB

ActiveDirectory

Library

BBCommunity

BannerINB

Scheduler

Webmail

SelfService

LuminisSSO

LMG

LotusNotes

Housing

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Blackboard Integration

Established via CPIP Courses/Orgs (announcements) Content System Commerce/Pirate Gold Existing modules recreated as inline

frames

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Lotus Notes Integration

Established via CPIP Access to Lotus Notes applications

– Help desk tickets– Tutor/Advisement sessions– Password management– Phone directory– Training registration– Asset management

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Email Integration

Webmail Exchange Live@EDU Challenges

– IMAP over SSL not supported• Workaround: Proxy … only supports 1 server• Non-configurable SSL ports

– Personal email

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Banner Integration

User accounts Events:

– Flow from Banner Luminis, Active Directory & Blackboard

Course assignments & enrollments Banner channels

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Feeding the monster…

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Communication Central - Why

Email broadcasts made us very unpopular– No one reads emails

Important announcements were ignored Sharing Intranet vs. public content CPs wanted to reuse broadcasts

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Communication Central - What

Real time Feeds portal channels Ability to refine target audience Searchable and reusable Mandatory and Optional channels Security: who can broadcast to whom

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Communication Central

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Dynamic Content

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Dynamic Content

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Luminis Features

Using– Banner Integration– Groups– Targeted Announcements– Calendar

Not Using– Course Studio– User Attributes (bug)– Luminis Email

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Performance Testing / Metrics

Using jMeter Simulating login, access to BB and SSB Results:

– Can support 300 users in 30 secs– Degrades beyond 400 users

On the lookout for alternative tools

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Concurrent IT Initiatives

Active Directory

LDI for e-Learning

Email

Authentication

FutureCurrent

FacultyAdmins

Students

IDM

CMS Integration

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Challenges

Bridging expectations– Students vs Faculty vs Admins

Resources– Physical & intellectual

Timing– In the making for 2+ years with changing

infrastructure

Roles and skills– Sys Admins & content providers

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Future Plans

More personalization– Choice of skins– User groups– Social network integration

Banner Channel development Dynamic integration with public content Feeds from university scheduler

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Future Plans (cont’d)

Load balanced Banner Mobility initiative

– Deliver services on smart phones

Calendar synchronization– “Mark Your Calendar” feature

Banner 8 CAS

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Demo

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Questions

[email protected]

[email protected]

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -

Our Pilot Adventure with Luminis IV Leading the Way

- Monday, October 6, 2008 -