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$ % £ $ £ $ % £ $ % £ $ % £ £ $ % ? OTHER WEBSITES COMPETITORS STORES COMPETITORS PRODUCTS £ £ £ $ % £ £ £ £ £ £ £ £ £ £ £ £ 14 % SAID NOT SELLING ONLINE £ 10 % SAID SLOW WEBSITES THIS IS YOUR LIFE 12 % SAID POOR DELIVERY TIMES 12 % SAID DIFFICULT WEBSITE TO NAVIGATE £ £ N S E W N S E W www.peer1hosting.co.uk When asked which brands had the worst online shopping experience these were the ones that were named the most often: These factors were the reasons consumers were put off by brands online: 14 % SAID HAVING TO CREATE AN ACCOUNT When consumers are put off by a brand online, this is where they go: PEER 1 Hosting asked 1000 British adults about their online Christmas shopping plans. 70% said they would spend more online this Christmas if eCommerce sites were better

Our latest survey reveals how big brands are set to lose millions online at Christmas

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Page 1: Our latest survey reveals how big brands are set to lose millions online at Christmas

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www.peer1hosting.co.uk

When asked which brands had the worst online shopping experience these werethe ones that were named the most often:

These factors were the reasons consumers were put off by brands online:

14% SAID HAVINGTO CREATE AN ACCOUNT

When consumers are put off by a brand online, this is where they go:

PEER 1 Hosting asked 1000 British adults about their online Christmas shopping plans. 70% said they would spend more online this Christmas if eCommerce sites were better…