Prepared By: Celia Couture

www.ccconsultingllc.com

978-455-4003

Our Business Coaching Services

Consultant vs. Coach

A consultant completes projects for you based on their own technical expertise.

A coach mentors you in growing your business, so that the incremental cash flow more than pays for a customized business education.

My Role as Your Coach

1. Awareness of the possibilities in your business

2. Education in business building best practices

3. Accountability to achieve peak performance

Here’s what we’ll do…

Here’s what we’ll do…

One Page Strategic Plan

One Page Strategic Plan

Here’s what we’ll do…

Our Coaching Process

BusinessVision

Q190 Day

Plan

Q290 Day

Plan

Q390 Day

Plan

Q490 Day

Plan

WeeklyCoachingAgenda

WeeklyCoachingAgenda

WeeklyCoachingAgenda

WeeklyCoachingAgenda

StrategicPlan

Input from Owner,

Team and Coach

Our Coaching System

Time Apprenticeship Plan Operations &

Training Manual Time Management

Plan Comprehensive Exit

Strategy

Team Employee Acquisition Plan Psychometric Profiling Process KPI Measurement System Lean Manufacturing Program Performance Incentive Plan Strategic Plan Leadership Development Plan Team Meeting Rhythm Organizational Plan Team Building System

Money Current Business Plan Break-even Plan Revenue and Profit

Budget Cash Gap Plan USP & Guarantee Sales Management

System Tactical Marketing Plan

Silver Bullet Score Card

Quick Cash Flow

Cash Gap Plan– Collect outstanding receivables quicker– Incentivize the A/R department to collect monies quicker– Pay your vendors slower– Shorten your terms with customers– Cut inventory– Sell off unproductive assets

Break Even Plan– Review fixed costs and reduce by 10%– Review pricing structure for the opportunity to increase prices

Quick Cash Flow

Tactical Marketing Plan Create Profit Equation Contact database of past customers and prospects with special

offers Stop doing business with C&D customers that take up time and

do not add profit

USP & Guarantee Gather written and video testimonials

Sales Management System Develop scripts for sales team

Quick Time Recovery

Time Management Plan Default Calendar Quick Time Study Covey’s Time Management Matrix Stop doing business with C&D customers that take up time and

do not add profit

Apprenticeship Plan Develop list of tasks to delegate

Quick Time Recovery

Key Performance Indicator Create KPI’s for all employees and report on daily, weekly basis Create company KPI’s and report on daily, weekly basis

Organizational Plan Create results based position contracts so employees focus on

results and heighten productivity Re-work job descriptions so the owner can move work off to the

team

Team Meeting Rhythm Daily meetings so the business owner can focus everyone on

their goals

We’ll Help You Apprentice Your Leaders…Apprenticeship Plan (AP)

1. Plan to identify low-value tasks You don’t like doing

2. Train team members to do them for you

3. Focus on the activities that make you money

We’ll Help You Apprentice Your Leaders…Apprenticeship Plan (AP)

Shareholders DirectorsMembers

CMO,VP of Sales& Marketing

MarketingAdvertising

SalesR&D

COO,VP of

Operations

ManufacturingDistribution

Customer Service

CFO,VP of

Finance

CEO,President

BookkeepingReporting/Forecasting

Human Resources

Delegate Tasks Bottom to Top

Systematize Your Business…Operations and Training Manual (OTM)

We’ll Help You Free Up Your Time…Time Management Plan (TMG)

Covey’s Time Management Matrix

Prepare to Transfer Your business…Comprehensive Exit Strategy (CES)

Business CoachCreate Value

Business Owner

AccountantProtect Value

AttorneyDistribute

Value

Financial Advisor

Compound Value

We’ll Benchmark You Against Your Competitors…Comprehensive Exit Strategy (CES)

Liquidity Ratios Profitability Ratios

We’ll Help You Attract High Quality Talent…Employee Acquisition Plan (EAP)

1. Post ad in local, daily papers, trade/industry publications, high schools, colleges, vocational-tech schools, houses of worship

2. Email/mail/fax ad to customer database, vendors, personal/business colleague database

3. Include recruiting incentive plan in team member paychecks (check with team members re. the “power of the offer” you’re using)

4. Utilize a recruiter, head-hunter, employment, temp agencies5. Networking “every conversation is an interview”6. Publish ad in your company newsletter7. Retrieve web resumes from web sites

www.monster.comwww.experienceworks.orgwww.careerbuilder.com

Cut Your Mis-hire Rate by Job Matching…Psychometric Profiling Process (PPP)

Cut Your Mis-hire Rate by Job Matching…Psychometric Profiling Process (PPP)

Choose and Measure the Right KPI’s…KPI Measurement System (KPI)

• Manufacturer • Units produced per hour• Gross profit per unit sold• Product returns

• Retailer/Wholesaler • Inventory turns• Average transaction value

• Professional Services• Billable hours per

employee/partner• Average hourly rate

Choose the 5-10 Most Critical KPI’s

Identify and Eliminate Waste…Lean Manufacturing Program (LMP)

1. Over-Production

2. Inventory

3. Waiting

4. Defects

5. Motion

6. Transportation

7. Processing

R&DMarketing Sales Purchasing Manufacturing Delivery/

Distribution Collections

Identify and Eliminate “Muda” (Waste)