You take care of me whenever I need it, no matter what.

Dear Friends,As we begin another great year at HealthNet, our mission

of improving lives with compassionate health care and

support services regardless of ability to pay remains

central to all that we do.

We know that staying healthy encompasses so much more

than a doctor’s visit for many of our neighbors. From bus

passes to get to a new job until that first paycheck comes;

to mentoring a single mother learning to care for her child;

to coaching a homeless veteran to self-sufficiency; to

helping a retiree obtain prescriptions he can’t afford, we

seek to care for the whole person.

We hope you enjoy learning more about some of these stories

through our 2012-2013 Annual Report. Thank you for your

continued support. Together, we can make a difference in the

lives of thousands of families in and around Indianapolis.

J. Cornelius Brown, CHEPresident/CEO

1

Everyone is so kind and caring.I’m treated like family, rather than a patient.

2 3

HealthNet Northeast Grand Opening

In August 2013, HealthNet opened the HealthNet Northeast Health

Center inside the new Avondale Meadows Health & Wellness

Center on Indianapolis’ northeast side.

The first of its kind in the country, the Avondale Meadows Health

& Wellness Center marks the latest milestone in the 100-acre

neighborhood revitalization within the Meadows community. The $18

million, 70,000 square-foot, LEED-certified facility combines cutting-

edge urban health care with state-of-the-art fitness and education

programs that will be transformative for this neighborhood and the

broader Indianapolis community. In addition to HealthNet Northeast,

the facility includes the 32,000-square-foot Avondale Meadows

YMCA, United Northeast Community Development Corporation and

the Meadows Community Foundation.

The 18,000 sq. ft. health center provides adult primary care,

pediatrics, OB/GYN, social work services, integrated behavioral

health services, lab services as well as access to discounted

prescriptions. The health center will serve 7,000 patients at

capacity. Construction was made possible through a $4.95 million

gift from IU Health, including $1 million from the Methodist Health

Foundation’s Charles Lynn Trust.

Highlights2012 - 2013

4 5

Sixth Dental Location Opens

In April 2013, HealthNet’s sixth dental location opened in the IU

Health Methodist Medical Tower. Staffed by experienced pediatric

dentists and hygienists, the HealthNet Pediatric & Adolescent

Dental Center provides dental care for children of all ages,

including check-ups, cleanings, x-rays, extractions and restoration.

Services Expand in Fountain Square

In August 2013, HealthNet celebrated the expansion of HealthNet

Southeast Health & Dental Center in Fountain Square, so that the

health center can serve more patients. Thanks to a grant made

possible by the Affordable Care Act, HealthNet converted space

previously used for medical records storage and office space into

three new exam rooms and space for behavioral health services,

enabling the center to serve an additional 1,150 patients annually. The

46-year-old center provides more than 35,000 patient visits each year.

Access to Affordable Insurance

In July 2013, HealthNet was one of 19 health centers in Indiana

awarded a grant from the U.S. Department of Health & Human Services

to enroll uninsured Americans in new health coverage options made

available by the Affordable Care Act. HealthNet now has 27 trained

and certified staff to help area residents enroll in all available health

insurance programs. Clients can make an appointment at any HealthNet

health center or call the referral line (317-957-2676) to schedule an

appointment and apply for health insurance.

HealthNet West Expansion

Thanks to a New Access Point grant awarded by the U.S. Department

of Health & Human Services, HealthNet opened the 4,500-square-foot

HealthNet West Health Center in December 2012 in an area that has

seen a decrease in providers. The health center quickly exceeded

capacity within its first few months of operation. HealthNet launched

a $150,000 capital campaign in August 2013 to expand the center. The

outpouring of community support enabled renovations to begin on

the remaining 1,800 square feet. The expansion, opening in the spring

of 2014, will become a Women’s Health area and include 5 additional

exam rooms and a procedure room.

I always feel welcome and listened to when I am here.

Profile of Patients Served2012-2013

Age

Children 53%

18 - 24 years old 25%

35 - 49 years old 13%

50 - 60 years old 7%

65+ years old 2%

Ethnicity

Non-Hispanic/Latino 81%

Hispanic/Latino 18%

Unreported/unwilling to report 1%

Race

White 52%

Black 32%

Asian 4%

Hawaiian/Pacific Islander 2%

More than one race 3%

Unreported/unwilling to report 7%

Gender

Female 62%

Male 38%

Insured vs. UninsuredMedicaid 61%

Uninsured 25%

Private insurance 10%

Medicare 4%

Patient Income (family of four)

At or below Federal Poverty Level (FPL) 91%

Between 101 - 150% FPL 6%

Between 151 - 200% FPL 2.4%

Above 200% FPL 0.6%

6 7

8 9

By the Numbers2012 - 2013

259,841Outpatient medical visits

2,422Deliveries at IU Health Methodist

Total patients served

58,801

Healthy Families encounters

12,5434,077

Women received prenatal care

Revenue & Grant Support = $51.7 million

Revenue (Includes Medicaid, Medicare, Private Insurance and Sliding Fee Scale) 62%

Federal, State and Private Grants & Contributions 19%

In-Kind Contributions 10%

Other 9%

Expenses = $53.2 million

Payroll Expense 61%

Employee Benefits 13%

In-Kind Expenses 10%

Facilities and Equipment 5%

Medical and Other Supplies 4%

Purchased Services 3%

Depreciation 2%

Insurance and Other 1%

General & Administration 1%

Expenses$53.2million

Revenue$51.7million

10 11

Patients provided dental care through six dental centers

8,5662,868Served through the Homeless Initiative Program (HIP)

2,028Students received health wellness and counseling services

The demand for quality, affordable primary health care for the city’s uninsured and underinsured residents reached all time highs and led HealthNet to complete the 2012 fiscal year with a $1.5 million financial deficit. The new HealthNet West Health Center opened in December 2012 and HealthNet Northeast Health Center opened in August 2013, expanding access to care in both communities.

FinancialsFiscal Year 2012 (January 1, 2012-December 31, 2012)

HealthNet provides a wide range of comprehensive health services at its community health center locations:

• Pediatrics

• Family Practice

• Internal Medicine

• OB/GYN and Nurse Midwives

• Foot Care

• Immunizations

• Digital X-ray and Mammography Services

• Laboratory Services

• Dental Care

• Vision Care

• Health Education

• Social Services

• Behavioral Health Services

• Family Planning

• Free HIV Testing

• Free Pregnancy Tests

• Health Insurance Marketplace, Medicaid, SCHIP, Hoosier Healthwise Enrollment

• Foreign Language Interpretation

• Breast & Cervical Cancer Screening Assistance

In addition to the services provided at our health centers,HealthNet operates community-based programs including:

• Healthy Families

• Homeless Initiative Program

• School-Based Services

• Medical-Legal Partnership

Central Indiana Community Foundation City of Indianapolis Department of Metropolitan Development Eli Lilly and Company Employ IndyHealth Foundation of Greater Indianapolis Homeward Bound IndianaIndiana Criminal Justice InstituteIndiana Department of Child Services Indiana Family Health Council, Inc.Indiana Primary Health Care AssociationIndiana State Department of HealthIndiana UniversityIndiana University HealthIndianapolis Foundation, an Affiliate of the Central Indiana Community Foundation Indianapolis Housing Trust FundIndianapolis Private Industry CouncilMarch of DimesMarion County Health DepartmentMarion County Justice AgencyMethodist Health Foundation – Charles Lynn TrustOnce Upon a ChildRichard M. Fairbanks FoundationRuth Lilly Philanthropic FoundationU.S. Department of Education U.S. Department of Health & Human ServicesU.S. Department of Housing and Urban DevelopmentU.S. Department of Labor Veterans’ Employment & Training ServiceU.S. Department of Veteran AffairsUnited Way of Central IndianaWest Indianapolis Community Fund of the Central Indiana Community Foundation

Mary Moore Chairperson

Toby York Vice Chairperson

Jim Struck Secretary

Tracy Grady Treasurer

Terri Garcia

Beth Henricks

Teresa Lee-Robinson

Ronald Lindsay

Susan May

Rev. E. Russ

Connie Thomas

Awards and Grants

Board of Directors

Services

12 13

You have been such a blessing to my family.

Ms. Rosa Alcazar

Mrs. Sheila Allen

Ms. Linda Amick

Mr. Andrew Arenson

Ms. Tonya Armstrong-Mathis

Ms. Holly Arnold

Mrs. Michele Ashworth

Mr. Syd Arak

Ms. Lynn Baldwin

Ms. Judith Ann Barnett Moss In Memory of Leonard Moss (Super)

Ms. Jennifer Baxter

Ms. Andrea Bell

Ms. Rachel Bell

Ms. Juverna Benson

Ms. Darla Berry

Ms. Bhumi Bhavsar In Honor of Vijay and Vibha Bhavsar

Ms. Brianne Biancardi

Dr. Nia Bigby In Memory of Roosevelt Austin, II and Robert L. Bigby, Jr

Ms. Kristine Bigelow

Ms. Melissa Bird

Ms. Mary Blackburn

Ms. Norma Blakey

Ms. Lauren Borgmann

Ms. Ellen Bowles

Ms. Latasha Bradberry

Ms. Carla Broadnax

Ms. Marlene Browder

Mr. & Mrs. Jimmy Brown

Donors2012-2013

Ms. Shwe Bualteng In Honor of Mr. and Mrs. Ralkhar Bualteng

Ms. Peggy Buechler

Ms. Linda K. Butler

Ms. Julie Butterfield

Mrs. Alisha Campbell

Ms. Marcille Canter

Mr. Scott Carey In Memory of James E. Carey

Ms. Sharon Carl

Mr. Steve Castner

Ms. Stacey Chappell

Ms. Amy Chesser

Ms. Vicky L. Chinn

Mr. Alexander Choi

Ms. Debra Clark

Ms. Sarah Cleveland

Dr. Kathleen Cohenour

Ms. Virginia Cortez In Memory of Maria Zamora Gomez

Ms. Scharla Cowger

Ms. Jena Crowder

Ms. Jennifer M. Cushingberry

Ms. Loretta Dalton

Ms. Brenda Dant

Dr. William Davee

Ms. Angela Davis

Ms. Martha Davis

Mr. Ricardo Diaz

Ms. Traci E. Edick

Ms. Sandra Ernst

Dr. Mark Fakhoury

Ms. Janet Fitzherbert

Mr. and Mrs. Larry Flick

Ms. Nancy Forbes

Ms. Mary Fouch

Ms. Whitney Fowler

Mrs. Kimberly A. Fox

Dr. Mary A. Frazier

Ms. Ellen Frutchey

Ms. Bernice Garth

Ms. Ali Gelhaus

Ms. Lisa Glazik

Ms. Dolores (Lorie) Glenn In Memory of Hallie Isbell

Ms. Kathryn R. Gorski

Ms. Tracy M. Grady

Ms. Denee’ Grays

Ms. Marcella A. Green

Ms. Marsha Greiner

Ms. Christina Hammans In Honor of My Children

Mr. Jeff Hanson

Ms. Rita J. Harper

Ms. Sheila Harris

Ms. Vicky Hart

Ms. Resa Hayes

Ms. Holly Hearon

Ms. Beth Henricks

Mrs. Allison Hewitt

Ms. Angel Higginson

Ms. Brittney Hoge

Ms. Laura Hopper

Ms. Teresa Horsley

Mr. and Mrs. Gary Houdek

Ms. Ester Howard

Dr. Melissa Inpanbutr-Martinkus

Ms. Suzanne Ivkovich

Ms. Tamala Jackson-Scott

Ms. Paula Jacobs

Dr. and Mrs. Stephen Jay

Ms. Laura Jay-Ballinger

Mr. Jerome Johnson

Mrs. Kay Johnson

Ms. Leea Johnson

Ms. Susan Johnson

Dr. and Mrs. James Jones

Ms. Nancy Joslin

Ms. Denise Kaspar

Ms. Pauline Kattady

Ms. Lori Kennedy

Ms. Stephanie Keyler

Mrs. Barbara King-Van Osdol In Memory of Mrs. Opal R. Parsley

Ms. Patricia A. Kline

Ms. Jill Kocher

Dr. John C. & Catherine A. Stewart-Kohne

Ms. Sheriee Ladd

Ms. Adrianna Lathrop

Mr. Anthony Lathrop

Ms. Kelly Leibrandt

Dr. and Mrs. Thomas J. Leipzig

Mr. Ronald A. Lindsay

Mr. David Lomellin

Ms. Kathleen Lombardo

Mr. Julio Lozano

The Honorable Mr. and Mrs. Richard Lugar

Ms. Susan May

Mrs. Sherry McCree

Ms. Ann McGlothlin

Ms. Rebecca McNay and Ms. Marla Zimmerman

Dr. Jeffrey Meglin

Ms. Staci Merritt

Ms. Darlene Middlebrook

Ms. Rachelle Miller

Ms. Amanda Monje

Ms. LaCinta C. Moore

Drs. Mary C. Moore and Kenneth D. Colburn

Dr. Sarah Morgan

Ms. JoAnn Morris In Memory of Meredith Brashear’s Pets

Ms. Margi Morris

Lydia Morton In Memory of Barbara McGreevy

Ms. Denise Mosley

Mr. William Najera

Ms. Joyce Neal

Mrs. Connie Nell

Mrs. Connie Nibbs

Ms. Katherine B. Nickelson

Dr. Yvonne C. Oropeza In Honor of Joseph E. Oropeza

Dr. Lee Anne and Mr. Jeff Osborn

Mrs. Veronica Pantoja

Ms. Beth Pickens In Memory of Dr. Dannee Neal

Mr. and Mrs. Elvin Plank

Ms. Stacy Poindexter

Ms. Cheryl Poole

Ms. Kristie Porter-Lakes

Dr. Arundathi Prasad

Ms. Kelli Price

Ms. Amy Pugh

Ms. Clarissa Rance

Dr. and Mrs. Rick Reifenberg In Memory of Linda Witkowski

Ms. Jessica Reyes

Ms. Anna Reynolds

Mr. Donald Robinette

Dr. Judith A. Robinson

Ms. Maricela B. Rodriguez

Ms. Renate Roman

Ms. Lisa Ross

Ms. Michelle Sadberry

Ms. Carla Salcedo

Ms. Rosa Samalvides

Ms. Julie Samboy

Ms. Kelly Scott

Ms. Kendra Scott

Dr. Jennifer Seele

Dr. Emily Sherer

Dr. Mary Jo Smock

Ms. Meredith Snyder

Ms. Sharon Stark

Ms. Sandra G. Stevens

Mr. and Mrs. James and Trudy Struck

Ms. Ariel Su

Ms. Elizabeth Taylor

Ms. Brenda Tearney In Memory of Stephen W. Lutes

Ms. Debbie Tenorio

Ms. Roberta Theal

Anonymous

Ms. Tricia Tomson

Drs. Don and Polly Trainor In Memory of Patrick Trainor

Ms. Jackie Traut

Ms. Shirley Turman

Ms. Kimberly Turner

Ms. Misty Turner

Ms. Gloria Utley

Ms. Kimberly Utley

Dr. William Van Osdol

Ms. Brittany Webb

Ms. Martha Wedemeyer

Ms. Candace J. Wells

Mr. Peter Wiethe In Honor & Memory of Lawrence E. Wiethe, Sr.

Ms. Barbara Wilder

Ms. Katherine Wiles

Mr. John Willey

Ms. Lydia Williams

Dr. Michael Wilson

Dr. and Mrs. Philip A. Woller In Memory of Dr. Lewis Spear

Ms. Maria Wood

Ms. Lynn Yates

American Business Women’s Association – Indianapolis Charter Chapter

American Health Network, Inc.

Aon Corporation

Arak Law

Axis Architects and Interiors

Bank of America Matching Gifts Program

Barrington Health Center Advisory Board

Benesch, Friedlander, Coplan and Aronoff, LLP

Burtner Resale, Inc.

Crown Medical Supply, LLC

Datatude, Inc.

Domain Architecture, Inc.

East Side Promise, Inc. Board of Directors

eClinicalWorks

ExactTarget Foundation

Fishers Pediatric Dentistry

George T. Goodwin Center

Greater St. James Church

Greene Thumb Landscape, Inc.

Halstead Architects

Healthy Families Indiana

Herman & Kittle Properties

Indiana University Health Women’s Affinity Group

Indiana University Health West Hospital

Indianapolis Hebrew Congregation

Jet Medical Supplies, LLC

KLC Realty

MacDougall Pierce Construction, Inc.

Marco’s Pizza

Martindale-Brightwood Health Center Board

MDwise, Inc.

Midmark Corporation

MY-TE Products Inc.

New Garfield M.B.C.

Once Upon a Child (Carmel)

Once Upon a Child (Speedway)

Once Upon a Child (Washington St.)

Patterson Dental Supply, Inc.

PNC

Quality Interiors, Inc.

Quantum Architecture, Inc.

Regenstrief Charity Fund

Shrewsberry & Associates

Speedway Chamber of Commerce

Speedway Lions Club

Speedway Loyal Order of Moose

State Employees Community Campaign

Southwest Health Center Board

The Heavyweights

The Michael Group, Inc.

United Water

William & Company Dental Prosthetics

Wurster Construction Company, Inc.

Every donor is important to HealthNet. If your name is not listed or is listed improperly, please call 317.957.2018 so the correction can be made.

14 15

HealthNet’s Mission

To improve lives with compassionate health care and support services, regardless of ability to pay.

HealthNet’s Vision

World-Class Quality in Community Health Care

Our Patients: Always satisfied. Frequently delighted. Sometimes dazzled.

Our Staff: Empowered, enthusiastic, and proud.

Our Centers: A health care home for our patients. A place of skilled caring and compassionate healing.

Our Leadership: Transformational, supportive, and visionary.

Our Impact on Health: Defined, measurable, and spectacular.

Our Efficiency: Breathtaking.

Our Community: The healthiest urban community in the nation.

Mission, Vision and ValuesHealthNet’s Values

Quality: Providing our patients with an exceptional degree of excellence in our processes, performance, decisions, and human interactions. We make this possible by means of our never-ending commitment to improve.

Team: Supporting and respecting the contributions, dedication, commitment and hard work of each other. We acknowledge and nurture the emotional element involved in working with individuals and families and include our patients as part of our team.

Respect: Valuing each individual as worthwhile and capable. We provide assistance and support to each other and to our patients by a personal commitment, a non-judgmental attitude, an understanding and acceptance of differences, and a love for people.

Accessibility: Enabling every person to receive reliable, comprehensive, quality health care services when needed. We make this care available without the barriers of location, transportation, hours, or fees.

Compassion: Caring for others with sensitivity, understanding and a deep feeling of concern combined with a willingness to give aid. We demonstrate our compassion with caring hands and loving hearts.

Community-Based: Recognizing that individual and community health are integrally connected. We address the health-related needs of all individuals in our service area as we are guided by our community board.

Health CentersHealthNet Barrington Health & Dental Center3401 East Raymond StreetIndianapolis, IN 46203Appointments: 317-957-2100Dental: 317-957-2450

HealthNet Care Center at the Tower1633 North Capitol Avenue, Suite 500Indianapolis, IN 46202Appointments: 317-962-5014

HealthNet Eastside Health Center8902 E. 38th St., Suite 500Indianapolis, IN 46226Appointments: 317-957-2350

HealthNet Martindale-Brightwood Health & Dental Center2855 North Keystone Avenue, Suite 100Indianapolis, IN 46218Appointments: 317-957-2300Dental: 317-957-2450

HealthNet Maternal-Fetal Medicine CenterMethodist Medical Tower1633 N. Capitol Ave., Suite 468Indianapolis, IN 46202Appointments: 317-962-0400

HealthNet Northeast Health Center3908 Meadows Dr., Suite 1Indianapolis, IN 46205Appointments: 317-957-2150

HealthNet Pediatric & Adolescent Care & Dental Center1633 North Capitol Avenue, Suite 236Indianapolis, IN 46202Appointments: 317-962-8067Dental: 317-957-2450

HealthNet Pediatric Evening Clinic1633 North Capitol Avenue, Suite 200Indianapolis, IN 46202Appointments: 317-962-8067

HealthNet People’s Health & Dental Center2340 East 10th StreetIndianapolis, IN 46201Appointments: 317-957-2200Dental: 317-957-2450

HealthNet Southeast Health & Dental Center901 Shelby StreetIndianapolis, IN 46203Appointments: 317-957-2400Dental: 317-957-2450

HealthNet Southwest Health & Dental Center1522 West Morris StreetIndianapolis, IN 46221Appointments: 317-957-2500Dental: 317-957-2450

HealthNet West Health Center6029 W. 10th St.Indianapolis, IN 46224Appointments: 317-957-2550

ProgramsHealthNet Healthy Families55 South State Avenue, Suite 340Indianapolis, IN 46201317-957-2600

HealthNet Homeless Initiative Program1835 North Meridian StreetIndianapolis, IN 46202317-957-2275

HealthNet School-Based Programsc/o People’s Health Center2340 East 10th StreetIndianapolis, IN 43201317-957-2970

HealthNet Outreach & Enrollment Program2855 North Keystone Avenue, Suite 120Indianapolis, IN 46218317-957-2676

HealthNet Medical-Legal Partnership1522 West Morris StreetIndianapolis, IN 46221317-957-2042

HealthNet, Inc. Administrative & Billing Offices3403 East Raymond StreetIndianapolis, IN 46203Main: 317-957-2000Billing: 317-957-2075www.indyhealthnet.org

Locations

16

HealthNet, Inc. Administrative Offices

3403 East Raymond Street

Indianapolis, IN 46203

317-957-2000

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