OSS & BSS Ecosystem Analysis TITLE OF 2018 PRESENTATION Amdocs Huawei Ericsson Netcracker Oracle CSG

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  • TITLE OF

    PRESENTATION

    OSS & BSS Ecosystem

    Analysis

    2018

  • 2

    Ecosystem Analysis: OSS/BSS market stand at ~USD 18Bn in 2017 and is expected to become USD 23 Bn by 2022

    Note: Services Led Revenues include Software Licenses, Implementation, Integration, Managed Services, SaaS, Consulting, Maintenance. Source : DRAUP

    OSS/BSS market Forecast

    ~USD 23 Bn by 2025

    Evolving business models through customer centricity Evolution of customer needs is driving business models to take a customer centric approach providing a seamless omnichannel experience, CX enhancement, real-time decision making, precise marketing, operational efficiency, data monetization and personalization.

    Changing Architecture

    CSPs are increasingly adopting software based architecture along with microservices and big data technologies. This will lead to better quality products, faster time to market and improved maintenance. The architecture will provide high levels of flexibility and speed.

    Creating Value out of Data

    An effective analysis of customer data along with network data will dramatically improve both internal processes and external services. Monetizing data is becoming a large focus areas with CSPs leading to growth.

    Transformation to Digital Service Providers CSPs will no longer solely provide telecommunication services but rather transform into digital service providers providing a suite of services including IoT and OTT.

    2017 2018 2019 2020 2021 2022 2023 2024 2025

    CAGR 3-4%

    $ 17-19 Bn

    ~ $ 23 Bn

    O SS

    /B SS

    M ar

    ke t

    U SD

    B n

  • 3

    Market by Geography: Revenue Management and Service Assurance are majorly driving the BSS and OSS market growth

    OSS/BSS Market Size (2017)

    USD 17–19 Bn

    OSS/BSS Revenue Distribution by Geography

    Note: Services Led Revenues include Software Licenses, Implementation, Integration, Managed Services, SaaS, Consulting, Maintenance

    ~25%

    ~32%

    ~16%

    ~27%

    Activities under BSS include • Revenue Management • Customer Management • Product Management • Order Management • Analytics

    Activities under OSS include • Network Management • Data Management • Service Assurance • Service Fulfillment • Network Design

    • Revenue Management hold major share (Nearly 50%) under BSS Market

    • Service Assurance (Service Application Management) holds major share (Nearly 65%) under OSS market

    Note: Analysis is based on the DRAUP’s proprietary engineering database and well as secondary research, updated in October 2018

  • 4

    OSS/BSS Ecosystem: Amdocs and Ericsson are some of the OSS/BSS leaders playing across system and service areas

    Note: Analysis is based on the DRAUP’s vendor ecosystem module, updated in July, 2018

    Technology Service Provider

    OSS/BSS system & service Providers

    OSS/BSS System Providers

    The companies that function both as system and service providers are market leaders that offer very specific services such as system integration, data integration, service activation, fault management and system modernization

    System providers provide end to end OSS/BSS systems that encompass network management, service fulfilment, service assurance, product management, data management, order management and revenue management.

    • System Integration • Network management • Cloud engineering • Big Data/analytics

    • Application development/ integration/ deployment

    • Testing (Functional/ Cloud/ Automation) • COTS Implementation

  • 5

    Market size and market share of vendors: OSS and BSS market is majorly dominated by five vendors – Amdocs, Huawei, Ericsson, Netcracker, and Oracle

    3.86

    2.20

    1.86

    1.56 1.36

    0.80 0.80 0.78 0.72 0.62

    Amdocs Huawei Ericsson Netcracker Oracle CSG International

    HPE Nokia IBM AsiaInfo

    O S

    S &

    B S

    S R

    e v e n

    u e

    i n 2

    0 1 7

    ( U

    S D

    B n )

    • OSS and BSS market share is majorly

    dominated by the top five vendors –

    Amdocs, Huawei, Ericsson, Netcracker, and

    Oracle that accounts for 60% of the market.

    • Amdocs, Ericsson, Huawei, and Netcracker

    function as both system and service

    providers

    • Amdocs offers Cramer6 OSS Suite which is

    an end-to-end fulfillment suite

    • Amdocs, Huawei, and Ericsson offers

    services such as billing management,

    revenue management, and full suite

    managed services which can be integrated

    with cloud that decreases operational costs

    • Other OSS and BSS players include

    ZTESoft, Apttus, BOCO Inter Telecom,

    TEOCO, Infovista, Optiva, Viavi, and Spirent

    OSS and BSS Vendor Landscape

    Note: Analysis is based on the DRAUP’s proprietary engineering database, updated in September 2018

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