OSS Brighten the Future

01 BOCO OSS Solution

OSS is a series of operation support software systems, which manages telecom infrastructure network, service

network, customer network and applications effectively, so as to improved productivity, efficient network maintenance,

accurate service allocation, fast customer provision, accurate network data.

BOCO Inter-Telecom OSS solution is based on TM Forum eTom framework. With well-knowing the workflow of

telecom operation process, BOCO has established its own OSS solution architecture, including inventory

management, performance management, fault management, trouble-ticket workflow, etc.

Best practice of TMF eTOM BOCO OSS Solution Architecture

+

Well knowing of telecom

operator’s business process

02 BOCO-IM (Inventory Management)

Main Features:

Integrated with multi-vendors, multi-domains

and multi-techs

Data Migration and

discovery with

reconciliation.

Provide accurate, up-

to-date and federated

view of network &

service inventory.

Provide inventory

availability query.

Support end to end

process flow for

Service Activation

Reduce Mean-Time-

to-market.

Share Inventory data to

FM system to Support

Alarm Correlation, RCA

and Service Impact

Analysis, so as to

RMTTR, improve

customer perception.

Physical and logical

inventory

management.

Support Network

Change Management

workflows.

The IM system location in BOCO OSS architecture

03 Workflow of IM System

1. SA accept order and split it

into service order.

3. SA submit application for

approval.

2. SA calls Inventory for resource

configuration.

4. SA calls WF for field

engineering work.

5. SA calls to do auto network

activation.

6. EOMS Approve network

configuration change.

7. NA activates and publish

resource data

8. SA requests testing of

service .

9. SA notify CRM for billing.

10. IM system update inventory

data.

The IM system has interfaces with BSS domain for getting customers’ information.

04 BOCO-FM (Fault Management)

The FM system could be integrated with multi-vendors and multi

domain provided by them, which is just configured through the

off-the-shelf adaptors without any development.

Centralized

Management

- Centralized collection,

display & monitor,

maintenance

- Topology view and

filtered view

Alarm Compression

- Alarm de-duplication

- Frequent alarms

(Flapping)

- Correlated alarms

- Auto Clearance of

alarms

Alarm Handling

- Ticket dispatching

(Manual or Auto)

- Notification by SMS

Connect to NE

Alarm Reporting

- Export alarms

Alarm processing

- Alarm standardize

- Alarm Enrichment

- Alarm Correlation (in

& across domain)

- Service impact

Analysis

The FM system could support the mainstream protocols.

Socket SNMP MML

CORBA QS Private Bin

Main Features

Transmission NMS Integrated NMS

Data NMS Access NMS Voice NMS

Five forms of FM system:

05 Typical Scenario of FM

Centralized monitor & handling Dispatching trouble ticket to TT system, so as to support E2E

fault handling workflow.

1 2

BOCO-PM (Performance Management)

Aggregated Data

Vendor Neutral

Vendor Specific Data

Cell Performance data - HUAWEI

Cell Performance data - ZTE

Cell Performance data - Ericson

……

Switch Performance data - HUAWEI

Switch Performance data - ZTE

Switch Performance data - Ericson

……

Switch Performance dataCell Performance data

TCH Traffic = Counter1 (HUAWEI)

TCH Traffic = Counter2 + Counter3 (ZTE)

TCH Traffic = Counter4 + Counter5 – Counter6 (Ericson)

Aggregated Cell Data

Aggregated Cell data - HUAWEI

Aggregated Cell data - ZTE

Aggregated Cell data - Ericson

Aggregated Switch data

Aggregated Switch data - HUAWEI

Aggregated Switch data - ZTE

Aggregated Switch data - Ericson

TCH Traffic can

be shown at all

levels in the

report.

Centralized

Management

- Performance Statistic

monitoring and

customization

- Performance Statistic

status management

Professional

Performance reports

- Generate reports

manually or

automatically

- Efficient distribution

mechanism

Real-time Performance

Monitoring

- Results showing in

Multiple ways

- Knowing network status

at real time

- Problems located quickly

Periodical Collection

Auto Retrieve

- Easy measurement

control, auto retrieve

Support abundant

statistic period

- Threshold Alarm

Main Features

Aggregation path can be predefined.

06

07 BOCO-PM (Performance Management)

PTCL established NOC in 2009, BOCO provided

performance management solution.

It helped PTCL measuring KPI of service, and

generate threshold crossing alarm for fault

location.

The performance management solution is one of the

bestsellers of BOCO. It could manage different

scope, such as PSTN domain, transmission domain,

wireless domain, core domain, etc.

The PM solution has been deployed over twenty

networks, both in China and overseas.

CASE

08 BOCO-EOMS (TT + Work Flows)

What is the key purpose of setting up

OSS Functional modules?

To run business process flows so as to

improve working efficiency.

BOCO-EOMS --------

A Platform to run high level business

process flows.

FM system dispatch trouble ticket to EOMS

system.

EOMS/TT system support E2E fault handling

process flow.

Time limit and SLA can be define for the fault

handling process flow.

BOCO has taken the

market-share leadership of

EOMS in CMCC and

CUCC.

50% 38%

BOCO provides consultant

service to help operator in

designing process flows,

and then realize in EOMS

system.

09 BOCO-COMP (Centralized O&M Platform)

• Multi-tier architecture model,

divided into the interface

layer, application layer and

service layer. Level between

interactions by means of

Web Service, the message

queue, loose coupling

between modules

• Through standard on the

external interface

implementation and peripheral

connectivity of the system(BSS,

EOMS, etc.). Ensure data

transfer and interface reuse and

rapid expansion

• Adopting J2EE architecture,

technical architecture is

advanced, extensible,

scalable, reliable and robust.

according to business to

realize distributed

deployment and satisfy the

subsequent evolution

• Develop rapidly expand,

graphical configuration Activate service interface

Application

Layer

Interface

Layer

• report engine

• resource

synchronization

service

• time

scheduling

service

• service test

EOMS Resource

Management External Service

Online instruction

Website Toolkit Work order

•Data management

•System management

•Activation Design

Service

Layer

Office Data Management

Support core network

office data examination

and executing instructions

on the device, ensure the

data integrity and the

network security

Business Inspection

Inspect the KPI of

equipment and service

periodically ensure the

equipment running stable

and efficient

Parameter Adjustment

Batch adjust parameter of

equipment and service,

reduce workloads

Service

Fulfillment

Increase service

fulfillment

efficiency, reduce

unnecessary

fault

Alarm

Preprocessing

Run device-

specific script to

recover the

alarm, reduce

the number of

trouble tickets,

increase the

processing time

efficiency

Main Features Logical Architecture of COMP

10 BOCO-DCD(Data Collection Cloud)

Adapting flexible rule configuration method to handle mass data

from different equipment of different manufacturers, assure data

integrity, real-time, consistency and accuracy.

On demand can

be collected by the

users’ demand for

automatic

deployment of

collection services

Dynamic

stretching the

increase or decrease

of the collection

machine can realize

the hot swap

Increasing operation

rate can make full use of old

machines flexible transfer

adapter according to the load

of the collection machine

Fast adjust business

strategy according to

business objectives support for the acquisition

of the task, priority to

perform high security level

collection tasks Large to

small

mode

Small to

large

mode

+

Collection

machine load

view

Data

subscription

Collecting

data integrity

rate

Data quality

report

The UI of data collection cloud platform

11 Portfolio of Big Data Products

Basic

Product

Suite

Sharing

Platform BOCO Big Data Sharing Platform

Data collecting

cloud

Crawler

collection

platform

Unified data

processing

platform

Memory

computing

platform

Distributed

database

Event stream

processing

platform

Transportation

Core

Algorithm • Computing model and algorithm for

the people/vehicle/road/event • Mining model/the algorithm of the

platform/ cloud/ product oriented

• Industry oriented data

services for the application of

the industry

• Computing and providing the basic

data for the people/vehicle/road/event • Industry oriented data services for the

application of the industry

Service Planning

Strategy Making

Intelligent Dispatching

BOCO Big Data Service

Platform(Customization)

Application

Health

Care

Medical information sharing

Remote diagnosis

Precision Medicine

Finance Information Verification

Risk Assessment

Antifraud

Telecom

Operation

Customer Retention

NPM/SQM

Accurate Marketing

Network

Optimization

Optimization of

Intelligent Network Administration Public Safety

Open Data

e-Government

12 BOCO Big Data Competence Map

BOCO ‘Arena’ Big Data Platform

A basic platform for data converge, integration and connection Service model abstraction to whole business fields

System Architect

Algorithmic Model

R&D

Sales

Projects Operation

Heterogeneous Data

Crawling Data

Cloud Infrastructure

Real-time Collecting

Scheduling across System

1. Storage and processing capability up to 4PB 2. Query responding time down at second level with over 10 billion bytes. 3. Supporting thousands of parallel queries 4.Integrated hundreds of service models

1. Data collecting capability up to hundreds TB in parallel 2. Data throughput up to 300 thousands events per second 3. Latency at second level 4. Supporting structured and unstructured data

Over One Hundred Contacts Signed

13 Customer Stories

Sichuan Telecom customized marketing

accuracy rate improved by 50%

CMCC won TMF award by Resource

Management

CMCC (China Mobile), which served more

than 800 million subscribers in China, has

deployed BOCO Inter-Telecom resource

management system since 2000.

Sichuan Telecom, which has innovated its

marketing strategy since 2014 by using BOCO

Inter-Telecom big data analysis platform,

inspired its subscribers’ consuming desire with

improved service promotion model last year. As one of the most successful software products provided by

BOCO Inter-Telecom, resource management system is based on

TMF SID standards and has converged core network, wireless

network, transport network and other indispensable resources to

improve CMCC’s service capabilities in service fulfillment, base

station modulation, etc.

At TM Forum Management World 2012, CMCC won Operational

Excellence Award by resource management system and

operation, which is the first Chinese operator awarded by TMF in

this field.

Sichuan Telecom used this platform to strategize about its

terminal marketing to recognize the potential customers and

promote marketing accuracy, which has been left by 50% at the

end of last year. The platform improve the service promotion

model greatly and the success rate of first-call merchandise

push is up to 70%.

The platform has 400 Hadoop clusters capacity, the amount of

data processing per day is greater than 100TB.

Enhance BOCO Presence and Influence in Global Market

Address: Bld. B, No.99, Xingshikou Road, Haidian District, Beijing, China Postcode: 100093

Tel: 0086-10-88157899 Fax: 0086-10-88128888 Email: bocoinfo@boco.com.cn