8
News Bites No 1 - Winter 2014 Welcome to our first ever newsletter We’re getting bigger Ponteland We are really excited to be starting 2015 with the opening of our new Dental Practice in Ponteland. The building work is coming along well and the doors should be opening in January. We’ll keep you posted. 2015 is going to be a really exciting year for the Osborne Dental Group. We will be opening our newly refurbished surgery in Ponteland to celebrate 30 years since I qualified from Newcastle University. This newsletter is to let you know about the treatments we provide and all of the behind the scenes news. We would also like you to let us know what more we can do to improve the care we provide. You can contact me by emailing [email protected] or you can contact our Practice Manager, Lisa Wild at [email protected]. We’d love to hear from you. I hope you enjoy finding out more about your practice and the Dental team. I look forward to seeing you soon. Onkar Dhanoya - Principal Dentist Click the map for directions Opening Soon

Osborne Dental News 01 winter 2014

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Quarterly newsletter from the Osborne Dental Group.

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Page 1: Osborne Dental News 01 winter 2014

News BitesNo 1 - Winter 2014

Welcome to our first ever newsletter

Wersquore getting bigger

Ponteland

We are really excited to be starting 2015 with the opening of our new Dental Practice in Ponteland

The building work is coming along well and the doors should be opening in January

Wersquoll keep you posted

2015 is going to be a really exciting year for the Osborne Dental Group We will be opening our newly refurbished surgery in Ponteland to celebrate 30 years since I qualified from Newcastle University

This newsletter is to let you know about the treatments we provide and all of the behind the scenes news We would also like you to let us know what more we can do to improve the care we provide

You can contact me by emailing onkarosbornedentalcom or you can contact our Practice Manager Lisa Wild at managerosbornedentalcom Wersquod love to hear from you

I hope you enjoy finding out more about your practice and the Dental team I look forward to seeing you soon Onkar Dhanoya - Principal Dentist

Click the map for directions

Opening Soon

We like to stay in touchLets face it life is busy and sometimes things slip our minds To help our patients remember their dental appointments we now email a reminder to our patients 4 days before an appointment and text a reminder 48 hours before Please help us to help you by making sure that we have your email address and mobile number

Moving with the times

We are always investing in equipment and facilities to help our patients experience

Earlier this year we introduced on-line booking This is a facility for new and existing patients to book an examination appointment If you have used this facility please let us know how you found the experience

Please return the love We love to see our patients but sometimes you canrsquot make it We ask that you give us 48 hours notice of a cancellation or to change an appointment That gives another patient the chance to take the appointment It really helps if you can stick to the 48 hour rule

Thank you

We have recently introduced the facility to complete Medical Health Questionaires and NHS declarations on an iPad This means that we donrsquot have to print these documents and can scan them directly on to patients notes It also makes sure that our records are kept up to date

Our patients have really approved of this - in fact we hope that in the near future we can ask our patients to complete their Dental Health Questionaire and treatment plans on the iPads too We are waiting for the software to be developed to allow us to do this - watch this space

Did you know that Osborne and Stanley Dental are training practices for the Northern Deanery That means every year we train a newly qualified dentist and set them off on a formative year of their career We are extremely pleased to have some more talented dental professionals joining the team

Dr Nigel Parkash BDS (Ncle) Nigel completed his foundation year with us at Osborne Dental we are really pleased that Nigel has joined the team as an Associate Dentist

Dr Chris Hanford BDS MFDS RCS (Ed) BDS (Ncle)Chris has joined the team working at Ponteland and Jesmond and Stanley as an Associate Dentist

Jane Roddam Dip DHDTJane is our new Dental Therapist working at Jesmond Stanley and Ponteland

Tom Keight RDH RDTA Dental Therapist has joined the team in Stanley and Jesmond

Sam MaughanSam began life at Osborne Dental as a trainee nurse back in 2011 and we are so pleased to be welcoming her back as a Dental Therapist Congratulations to Sam on her graduation

At our practices we really value life long learning and every month we hold a study club for the dentists to exchange good practice new ideas and techniques

Dr David Lawler organises the club and each month a dentist will begin by presenting on a clinical issue to colleagues

The study club ensures that we are all continually improving the care we provide our patients

The Team

Good students

Congratulations to

Dr David LawlerDr Laura GarnerDr Richard LeckDr Omar Al Naimi

who passed the lsquoAdvanced Certificate in Facilitating Learning in Healthcare Practice from the University of Central Lancashirersquo

ldquo Learn as if you will Live forever and live as if you will die tomorrowrdquo- Mahatma Gandhi

Have you seen our new Osborne Skin brochure yetIt has lots of information about the treatments we provide at our practices

Our patients have seen amazing natural looking results with these non-surgical facial treatments

Dr Dhanoya has been writing a monthly blog about treatments and his experience in surgery providing information for patients about dental health concerns Recently he has written about the diagnosis of Lichen Planus and also about the bilateral links between oral health and metabolic diseases like diabetes and heart disease

Onkar also uses the blog to promote oral health campaigns like Mouth Cancer Month

Have a read at onkardhanoyadentalcom

Osborne Skin

Soprano Laser hair removalBotoxDermal FillersDermarollerPlasma Facial

Earlier this year Dr Dhanoya introduced the Plasma Facial to Osborne Skin which rejuvenates the skin by harnessing your bodyrsquos natural healing power held within your blood cells Patients are thrilled with the results of this treatment

Book your free no obligation skin consultation with Dr Dhanoya

Please let Onkar know about any other dental health topics you would like him

to write about by contacting him at onkarosbornedentalcom

Dr Drsquos Blog

Happy with your visit today

Have you noticed our shiny new brochures around the practice

There is lots of information about all of the treatments we provide Donrsquot forget we provide free no obligation smile consultations

Wersquore not all mouth

Get socialYour opinions are hugely important to us and we love it when you talk to us on social media

We have around 2000 followers on twitter please follow us on twitter osbornedental or find us on Facebook and G+ just look for Osborne Dental

Here are some lovely tweets wersquove received from patients recently

Click brochure images to view online

Tooth whitening

Osborne Dental90 Osborne Road | Jesmond | Newcastle Upon Tyne | NE2 2AP

0191 281 3913 | infoosbornedentalcom wwwosbornedentalcom

Hygiene spruce-up

pound250

pound45

Get fresh this Christmas

The tooth whitening gel will be applied by your dentist then yoursquoll be given a gift-boxed kit to take home and use at your leisure

Our hygiene spruce-up will give your teeth a full clean and polish removing all tartar and staining for a kissably fresh mouth

Get fresh this Christmas

In the communityIt is very important to us to be a part of and to serve our local communities

We sponsor Blaydon Rugby club Julie Tonks has been a nurse at Stanley Dental for many years and we are really pleased to support the rugby club where her son plays

Dr Abanoub Seif (Bebo) returned to his old school the RGS Newcastle with Dental Nurse Nicola Walton to talk to pupils about oral health and hygiene

Ladies who lunch The team at Stanley Dental raised pound165 towards the fund when they organised a Macmillan buffet lunch this month Well done

Book your appointment here

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 2: Osborne Dental News 01 winter 2014

We like to stay in touchLets face it life is busy and sometimes things slip our minds To help our patients remember their dental appointments we now email a reminder to our patients 4 days before an appointment and text a reminder 48 hours before Please help us to help you by making sure that we have your email address and mobile number

Moving with the times

We are always investing in equipment and facilities to help our patients experience

Earlier this year we introduced on-line booking This is a facility for new and existing patients to book an examination appointment If you have used this facility please let us know how you found the experience

Please return the love We love to see our patients but sometimes you canrsquot make it We ask that you give us 48 hours notice of a cancellation or to change an appointment That gives another patient the chance to take the appointment It really helps if you can stick to the 48 hour rule

Thank you

We have recently introduced the facility to complete Medical Health Questionaires and NHS declarations on an iPad This means that we donrsquot have to print these documents and can scan them directly on to patients notes It also makes sure that our records are kept up to date

Our patients have really approved of this - in fact we hope that in the near future we can ask our patients to complete their Dental Health Questionaire and treatment plans on the iPads too We are waiting for the software to be developed to allow us to do this - watch this space

Did you know that Osborne and Stanley Dental are training practices for the Northern Deanery That means every year we train a newly qualified dentist and set them off on a formative year of their career We are extremely pleased to have some more talented dental professionals joining the team

Dr Nigel Parkash BDS (Ncle) Nigel completed his foundation year with us at Osborne Dental we are really pleased that Nigel has joined the team as an Associate Dentist

Dr Chris Hanford BDS MFDS RCS (Ed) BDS (Ncle)Chris has joined the team working at Ponteland and Jesmond and Stanley as an Associate Dentist

Jane Roddam Dip DHDTJane is our new Dental Therapist working at Jesmond Stanley and Ponteland

Tom Keight RDH RDTA Dental Therapist has joined the team in Stanley and Jesmond

Sam MaughanSam began life at Osborne Dental as a trainee nurse back in 2011 and we are so pleased to be welcoming her back as a Dental Therapist Congratulations to Sam on her graduation

At our practices we really value life long learning and every month we hold a study club for the dentists to exchange good practice new ideas and techniques

Dr David Lawler organises the club and each month a dentist will begin by presenting on a clinical issue to colleagues

The study club ensures that we are all continually improving the care we provide our patients

The Team

Good students

Congratulations to

Dr David LawlerDr Laura GarnerDr Richard LeckDr Omar Al Naimi

who passed the lsquoAdvanced Certificate in Facilitating Learning in Healthcare Practice from the University of Central Lancashirersquo

ldquo Learn as if you will Live forever and live as if you will die tomorrowrdquo- Mahatma Gandhi

Have you seen our new Osborne Skin brochure yetIt has lots of information about the treatments we provide at our practices

Our patients have seen amazing natural looking results with these non-surgical facial treatments

Dr Dhanoya has been writing a monthly blog about treatments and his experience in surgery providing information for patients about dental health concerns Recently he has written about the diagnosis of Lichen Planus and also about the bilateral links between oral health and metabolic diseases like diabetes and heart disease

Onkar also uses the blog to promote oral health campaigns like Mouth Cancer Month

Have a read at onkardhanoyadentalcom

Osborne Skin

Soprano Laser hair removalBotoxDermal FillersDermarollerPlasma Facial

Earlier this year Dr Dhanoya introduced the Plasma Facial to Osborne Skin which rejuvenates the skin by harnessing your bodyrsquos natural healing power held within your blood cells Patients are thrilled with the results of this treatment

Book your free no obligation skin consultation with Dr Dhanoya

Please let Onkar know about any other dental health topics you would like him

to write about by contacting him at onkarosbornedentalcom

Dr Drsquos Blog

Happy with your visit today

Have you noticed our shiny new brochures around the practice

There is lots of information about all of the treatments we provide Donrsquot forget we provide free no obligation smile consultations

Wersquore not all mouth

Get socialYour opinions are hugely important to us and we love it when you talk to us on social media

We have around 2000 followers on twitter please follow us on twitter osbornedental or find us on Facebook and G+ just look for Osborne Dental

Here are some lovely tweets wersquove received from patients recently

Click brochure images to view online

Tooth whitening

Osborne Dental90 Osborne Road | Jesmond | Newcastle Upon Tyne | NE2 2AP

0191 281 3913 | infoosbornedentalcom wwwosbornedentalcom

Hygiene spruce-up

pound250

pound45

Get fresh this Christmas

The tooth whitening gel will be applied by your dentist then yoursquoll be given a gift-boxed kit to take home and use at your leisure

Our hygiene spruce-up will give your teeth a full clean and polish removing all tartar and staining for a kissably fresh mouth

Get fresh this Christmas

In the communityIt is very important to us to be a part of and to serve our local communities

We sponsor Blaydon Rugby club Julie Tonks has been a nurse at Stanley Dental for many years and we are really pleased to support the rugby club where her son plays

Dr Abanoub Seif (Bebo) returned to his old school the RGS Newcastle with Dental Nurse Nicola Walton to talk to pupils about oral health and hygiene

Ladies who lunch The team at Stanley Dental raised pound165 towards the fund when they organised a Macmillan buffet lunch this month Well done

Book your appointment here

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 3: Osborne Dental News 01 winter 2014

Did you know that Osborne and Stanley Dental are training practices for the Northern Deanery That means every year we train a newly qualified dentist and set them off on a formative year of their career We are extremely pleased to have some more talented dental professionals joining the team

Dr Nigel Parkash BDS (Ncle) Nigel completed his foundation year with us at Osborne Dental we are really pleased that Nigel has joined the team as an Associate Dentist

Dr Chris Hanford BDS MFDS RCS (Ed) BDS (Ncle)Chris has joined the team working at Ponteland and Jesmond and Stanley as an Associate Dentist

Jane Roddam Dip DHDTJane is our new Dental Therapist working at Jesmond Stanley and Ponteland

Tom Keight RDH RDTA Dental Therapist has joined the team in Stanley and Jesmond

Sam MaughanSam began life at Osborne Dental as a trainee nurse back in 2011 and we are so pleased to be welcoming her back as a Dental Therapist Congratulations to Sam on her graduation

At our practices we really value life long learning and every month we hold a study club for the dentists to exchange good practice new ideas and techniques

Dr David Lawler organises the club and each month a dentist will begin by presenting on a clinical issue to colleagues

The study club ensures that we are all continually improving the care we provide our patients

The Team

Good students

Congratulations to

Dr David LawlerDr Laura GarnerDr Richard LeckDr Omar Al Naimi

who passed the lsquoAdvanced Certificate in Facilitating Learning in Healthcare Practice from the University of Central Lancashirersquo

ldquo Learn as if you will Live forever and live as if you will die tomorrowrdquo- Mahatma Gandhi

Have you seen our new Osborne Skin brochure yetIt has lots of information about the treatments we provide at our practices

Our patients have seen amazing natural looking results with these non-surgical facial treatments

Dr Dhanoya has been writing a monthly blog about treatments and his experience in surgery providing information for patients about dental health concerns Recently he has written about the diagnosis of Lichen Planus and also about the bilateral links between oral health and metabolic diseases like diabetes and heart disease

Onkar also uses the blog to promote oral health campaigns like Mouth Cancer Month

Have a read at onkardhanoyadentalcom

Osborne Skin

Soprano Laser hair removalBotoxDermal FillersDermarollerPlasma Facial

Earlier this year Dr Dhanoya introduced the Plasma Facial to Osborne Skin which rejuvenates the skin by harnessing your bodyrsquos natural healing power held within your blood cells Patients are thrilled with the results of this treatment

Book your free no obligation skin consultation with Dr Dhanoya

Please let Onkar know about any other dental health topics you would like him

to write about by contacting him at onkarosbornedentalcom

Dr Drsquos Blog

Happy with your visit today

Have you noticed our shiny new brochures around the practice

There is lots of information about all of the treatments we provide Donrsquot forget we provide free no obligation smile consultations

Wersquore not all mouth

Get socialYour opinions are hugely important to us and we love it when you talk to us on social media

We have around 2000 followers on twitter please follow us on twitter osbornedental or find us on Facebook and G+ just look for Osborne Dental

Here are some lovely tweets wersquove received from patients recently

Click brochure images to view online

Tooth whitening

Osborne Dental90 Osborne Road | Jesmond | Newcastle Upon Tyne | NE2 2AP

0191 281 3913 | infoosbornedentalcom wwwosbornedentalcom

Hygiene spruce-up

pound250

pound45

Get fresh this Christmas

The tooth whitening gel will be applied by your dentist then yoursquoll be given a gift-boxed kit to take home and use at your leisure

Our hygiene spruce-up will give your teeth a full clean and polish removing all tartar and staining for a kissably fresh mouth

Get fresh this Christmas

In the communityIt is very important to us to be a part of and to serve our local communities

We sponsor Blaydon Rugby club Julie Tonks has been a nurse at Stanley Dental for many years and we are really pleased to support the rugby club where her son plays

Dr Abanoub Seif (Bebo) returned to his old school the RGS Newcastle with Dental Nurse Nicola Walton to talk to pupils about oral health and hygiene

Ladies who lunch The team at Stanley Dental raised pound165 towards the fund when they organised a Macmillan buffet lunch this month Well done

Book your appointment here

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 4: Osborne Dental News 01 winter 2014

Have you seen our new Osborne Skin brochure yetIt has lots of information about the treatments we provide at our practices

Our patients have seen amazing natural looking results with these non-surgical facial treatments

Dr Dhanoya has been writing a monthly blog about treatments and his experience in surgery providing information for patients about dental health concerns Recently he has written about the diagnosis of Lichen Planus and also about the bilateral links between oral health and metabolic diseases like diabetes and heart disease

Onkar also uses the blog to promote oral health campaigns like Mouth Cancer Month

Have a read at onkardhanoyadentalcom

Osborne Skin

Soprano Laser hair removalBotoxDermal FillersDermarollerPlasma Facial

Earlier this year Dr Dhanoya introduced the Plasma Facial to Osborne Skin which rejuvenates the skin by harnessing your bodyrsquos natural healing power held within your blood cells Patients are thrilled with the results of this treatment

Book your free no obligation skin consultation with Dr Dhanoya

Please let Onkar know about any other dental health topics you would like him

to write about by contacting him at onkarosbornedentalcom

Dr Drsquos Blog

Happy with your visit today

Have you noticed our shiny new brochures around the practice

There is lots of information about all of the treatments we provide Donrsquot forget we provide free no obligation smile consultations

Wersquore not all mouth

Get socialYour opinions are hugely important to us and we love it when you talk to us on social media

We have around 2000 followers on twitter please follow us on twitter osbornedental or find us on Facebook and G+ just look for Osborne Dental

Here are some lovely tweets wersquove received from patients recently

Click brochure images to view online

Tooth whitening

Osborne Dental90 Osborne Road | Jesmond | Newcastle Upon Tyne | NE2 2AP

0191 281 3913 | infoosbornedentalcom wwwosbornedentalcom

Hygiene spruce-up

pound250

pound45

Get fresh this Christmas

The tooth whitening gel will be applied by your dentist then yoursquoll be given a gift-boxed kit to take home and use at your leisure

Our hygiene spruce-up will give your teeth a full clean and polish removing all tartar and staining for a kissably fresh mouth

Get fresh this Christmas

In the communityIt is very important to us to be a part of and to serve our local communities

We sponsor Blaydon Rugby club Julie Tonks has been a nurse at Stanley Dental for many years and we are really pleased to support the rugby club where her son plays

Dr Abanoub Seif (Bebo) returned to his old school the RGS Newcastle with Dental Nurse Nicola Walton to talk to pupils about oral health and hygiene

Ladies who lunch The team at Stanley Dental raised pound165 towards the fund when they organised a Macmillan buffet lunch this month Well done

Book your appointment here

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 5: Osborne Dental News 01 winter 2014

Happy with your visit today

Have you noticed our shiny new brochures around the practice

There is lots of information about all of the treatments we provide Donrsquot forget we provide free no obligation smile consultations

Wersquore not all mouth

Get socialYour opinions are hugely important to us and we love it when you talk to us on social media

We have around 2000 followers on twitter please follow us on twitter osbornedental or find us on Facebook and G+ just look for Osborne Dental

Here are some lovely tweets wersquove received from patients recently

Click brochure images to view online

Tooth whitening

Osborne Dental90 Osborne Road | Jesmond | Newcastle Upon Tyne | NE2 2AP

0191 281 3913 | infoosbornedentalcom wwwosbornedentalcom

Hygiene spruce-up

pound250

pound45

Get fresh this Christmas

The tooth whitening gel will be applied by your dentist then yoursquoll be given a gift-boxed kit to take home and use at your leisure

Our hygiene spruce-up will give your teeth a full clean and polish removing all tartar and staining for a kissably fresh mouth

Get fresh this Christmas

In the communityIt is very important to us to be a part of and to serve our local communities

We sponsor Blaydon Rugby club Julie Tonks has been a nurse at Stanley Dental for many years and we are really pleased to support the rugby club where her son plays

Dr Abanoub Seif (Bebo) returned to his old school the RGS Newcastle with Dental Nurse Nicola Walton to talk to pupils about oral health and hygiene

Ladies who lunch The team at Stanley Dental raised pound165 towards the fund when they organised a Macmillan buffet lunch this month Well done

Book your appointment here

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 6: Osborne Dental News 01 winter 2014

Tooth whitening

Osborne Dental90 Osborne Road | Jesmond | Newcastle Upon Tyne | NE2 2AP

0191 281 3913 | infoosbornedentalcom wwwosbornedentalcom

Hygiene spruce-up

pound250

pound45

Get fresh this Christmas

The tooth whitening gel will be applied by your dentist then yoursquoll be given a gift-boxed kit to take home and use at your leisure

Our hygiene spruce-up will give your teeth a full clean and polish removing all tartar and staining for a kissably fresh mouth

Get fresh this Christmas

In the communityIt is very important to us to be a part of and to serve our local communities

We sponsor Blaydon Rugby club Julie Tonks has been a nurse at Stanley Dental for many years and we are really pleased to support the rugby club where her son plays

Dr Abanoub Seif (Bebo) returned to his old school the RGS Newcastle with Dental Nurse Nicola Walton to talk to pupils about oral health and hygiene

Ladies who lunch The team at Stanley Dental raised pound165 towards the fund when they organised a Macmillan buffet lunch this month Well done

Book your appointment here

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 7: Osborne Dental News 01 winter 2014

All we are saying - is give teeth a chanceWe love getting involved in initiatives that help people to improve their health Earlier this year we took part in National Smile Month which saw us sharing smiley selfies in the practices and around Jesmond and Stanley

We supported Stoptober and now wersquore taking part in Mouth Cancer Awareness Month and Movember

Herersquos two fine Mos grown by our own Dr Chris Hanford and Dr Omar Al-Naimi on Day 15 Keep trimming chaps

Public health campaigns

As part of our commitment to improving the oral health of our patients we are working with Newcastle University as a part of the National Institute for Health Research Clinical Research Network helping to improve the health and wellbeing of the nation

We are taking part in the IQuaD trial together with the University of Aberdeen and Newcastle University comparing Oral Hygiene advice and Periodontal instrumentation for the prevention and management of periodontal disease in dental primary care

Read our Movember blog all about the importance of early diagnosis in the treatment of mouth cancer

Commitment to research

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening

Page 8: Osborne Dental News 01 winter 2014

Osborne Dental90 Osborne RoadJesmondNewcastle upon TyneNE2 2AP

0191 281 3913infoosbornedentalcomwwwosbornedentalcom

Stanley Dental13-15 Front Street StanleyCounty DurhamDH9 0JE

01207 232725infostanleydentalcomwwwstanleydentalcom

Ponteland Dental31 Bell VillasPontelandNorthumberlandNE20 9BD

infopontelanddentalcomwwwpontelanddentalcom

Osborne Dental Practices

We hear what yoursquore sayingYou told us wersquore not telling you about all of the services that we provide Only

We askedWe completed our annual Patient Survey and herersquos what you told us

100 would definitely recommend us to their families and friends93 love the look and feel of the practices99 find our dentists helpful and caring and felt involved in the decisions about their care and treatment100 thought that the Dental Nurse and Reception team were polite helpful and reassuring

32 were aware that we offer a free smile consultation26 were aware that we provide at-home tooth whitening23 were aware that we provide a free skin consultation15 were aware that we provide interest-free credit

Herersquos what wersquore doingYou will now see new posters and brochures around the practices which help to explain the different treatment options available to you We have arranged in-house training to make sure that the dental team let you know about all of the services available to you Wersquore smartening up our waiting areas at Stanley Dental - we admit the decor is a little dated

Patient SurveyHighlights

Wersquore listening