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Luxury Power Facial Experience!!! The ultimate Arbonne Facial Experience in less than 30 minutes!
What to Bring
Products: Products should be in brand new condition. Easy to set up, easy to pack up.
o Featured Skincare Line: • ANTI AGING: Re9 Advanced Set in Gold Tote + CALM Line for Sensitive Skin
• GEN-‐Y: CALM Line • ALL FACIALS: make sure you have a little plastic wand to distribute product to guests
o FC5 Conditioning Body Wash / or Sea Source Rescue Wash
o Genius Ultra Device o Genius Pads
o Body Firming Cream and Genius Body o Makeup Primer o CC Cream Set o Instant Lift Gel o Awaken Scrub o Skin Conditioning Oil for reactions o Protein shake (premade and chilled)
& Fizz to sample while guests are mingling
o Clear “shot glasses” for sampling protein/fiz
Recommended Additions to Above:
o Neck Cream o SeaSource Geleé o Make up Remover o Men’s Set
Tools:
For Presentation: o Before/After Photos (Laminated) o Facial Overview Sheets on back of Client Care Forms o Labeled Catalogues & Pens o Baby Oil / Crackers (ask you hostess for 2 glasses) o Small hand towel & headband for each guest o Host Gift o A small mirror o Have host provide light refreshments o Optional Envelope Game – 12 envelopes with images of Arbonne products (see video on site
for explanation)
For Checkout: o Order Forms o Copies of Client Packages w/ 3 Ways to Win on back o Open Date Card o Opportunity Packets
How to Greet & Get Started!
o Guests Arrive o Meet and Greet Guests o Sample Fizz & Protein Shakes (Pre make and serve in plastic shot glasses)
o Take each guest into bathroom 1 on 1 for 1st 4 steps – ask discovery questions
1. Wash Hands w/ FC5 Body
Wash or Detox Rescue Wash
2. Re9 or Calm Wash
3. Re9 Toner – spray
4. Genius Pad
5. Wash hands w/ Awaken Scrub
o Invite guest to go get a drink /refreshments • Do not give them a catalogue at this point
o Invite next guest into bathroom
Workshop Begins
SLIDE 1 – Discover Arbonne (leave it open while you do the intro)
Thank Host/ess “I want to thank you all for coming today/tonight. I’d like to thank ______________ for hosting our workshop tonight. ____________ told me that she/he had some wonderful friends that she/he was going to invite so I’m happy to meet all of you. Hostess, what’s your favorite product? SLIDE 2 – Let’s get started.
Your 60 second story: be casual, not canned. 1) Your name 2) What you do and what is missing – “I love it,
BUT….” 3) I was introduced to Arbonne – which is Network
Marketing 4) Which I never thought I would do… 5) BUT…What got me thinking about the business 6) The turning point / why I decided to jump in
Before we begin: “If I had a magic wand and you could change anything about your skin, what would it be? AND if you had unlimited time & money, what would you do with it”
Great! Let’s get started… “Here’s what you can expect for the next 30 minutes: We’re going to play with products -‐ we’ve already started our Power Facials… and while the product is working on your skin, I’m going to take a minute and teach you all about Arbonne’s product and business philosophy
At then end I’ll share the ways to save and win with Arbonne! • Some of you will want to shop and be a customer. • Some of you may want to save;
o We have a wonderful loyalty program for those who love to shop at a discount. o And we have even more savings (and a special place in our hearts) for those who
connect us with other people and you may want to be a host. • Or, you may be intrigued by the opportunity to build a plan b (or plan A) income – maybe, you have too much month at the end of the money, and you’ll want to know about this business.
So as I speak, think of where you see yourself and then at the end, I’d love to sit with each of you for just a few minutes and help you find the right fit! “
So let’s get started:
• Before I tell you a little about our company, I want to keep our facial going, by having everyone put some serum on.
• [if using calm, skip this part] We are using our flagship Re9 anti-‐aging line.
• Our clinical results show that it’s actually the best! • Our Day Cream, Eye Cream & Serum beat out the #1 dept store and leading network marketing brands!
• Let’s all try it and see the results for ourselves.
Intensive Serum Give everyone one squeeze. Apply on face in an upward motion. Like vitamins for your face – very concentrated. Collagen support to lift and firm and lessen lines. Key ingredients: algae extract, sea buckthorn oil, stabilized vitamin C
Serum Give everyone 3-‐4 drops. Apply on face in an upward motion. Moisture barrier soothing complex – like a tall glass of water for your face. Helps with skin resiliency for sensitive skin. Key ingredients: cucumber, mallow, licorice, Japanese green tea
And now, here’s our company’s story
• In Arbonne, we strive to: • EDUCATE people about hidden toxins & prevention • EMPOWER people with options for health & finances • ENHANCE people’s lives with our products & our business
opportunity
• Arbonne has been around for 36 years • We have cutting edge research and development • We are in 7 countries. USA, Canada, Australia, New Zealand, the UK, Poland and Taiwan. So if you know people with skin in those countries, please connect us.
• We have an amazing culture in Arbonne – from the people in our field to home office. • Our Chief Scientific Officer, Dr. Peter Matravers. “Have you heard of Aveda? Dr. Peter Matravers took them from a 50 million to a 500 million dollar company. Aveda was bought out by Estee Lauder so he quit and joined Arbonne.
Before we talk about our ingredient policy, let’s put some eye cream on just one eye to see how it works!
Eye Cream Give everyone half a squeeze on their ring finger (to show how little they need). Have them gently dab it around ocular bone ON JUST ONE EYE! Fights puffiness, dark circles, AND lines! Still, if you need more lift for sagging/”crepey” skin, try our “Lifting & Contouring Eye Cream” Key ingredients: algae extract, marine lavender extract, hydrolyzed lupine protein
Now let’s talk about our UNIQUE Ingredient Policy
• We blend the best of nature and science • Source high quality, non GMO, green ingredients from
around the world • Vegan & never tested on animals, PETA approved • Our moto is Pure Safe & Beneficial – meaning that our “good
for you, good for Earth” products actually work!
• Our products are made in the United States, but because we are sold in Europe, Australia and Canada, we have to adhere to those areas’ stricter standards.
• Have you ever had a chocolate bar in Europe? They taste completely different than chocolate bars in the United States – that’s because of the strict product formulation rules.
• Can anyone guess how many chemical ingredients the European Union has banned that it suspects may be unsafe? (let them guess). Over 1200! Does anyone know how many the US has banned? (let them guess). Just 10.
• Our products are formulated to the stricter EU standards, so you know you’re getting the highest safety standards.
It’s important to note what our products DON’T HAVE
• The reason our ingredient policy is important is this: • You are what you absorb! • Toxins enter our bodies 3 ways – air we breathe, what we eat, and what we choose to put on our skin. Arbonne is all about reducing the amount of toxins that enter your system
• 60% of what you put on your skin is absorbed in 26 seconds! (garlic between your toes example)
• So we avoid the big baddies (read the list)
o Gluten o Soy – bio-‐identical to estrogen – 30 days of 2 glasses of soy milk can change
your menstrual cycle o Formaldehyde o Chemical Dyes & Fragrances o Parabens, Phthalates o Lanolin – sheep sweat, doesn’t enter pores, just sits on top o Tallow – rendered animal fat – you don’t know where it’s coming from o And Mineral Oil/Petroleum/Petrolatum
Mineral Oil Experiment
• “Does anyone know what mineral oil is”?
o Mineral oil is “occlusive” – meaning it is molecularly too large to penetrate your skin…. So your skin can’t breathe: no toxins can get out nor can it absorb any nutrients.
• Imagine this is your pore (put your fingers in a V-‐shape) and mineral oil/petroleum is blocking it – nothing can get in, nothing can get out. Then imagine you’re sweating – where is that sweat going? It’s clogging your pores and creating zits and leaching moisture from your skin. Avoid it if you can.
• The glass with water represents Arbonne-‐ water & essential oil emulsions
• The glass with baby oil represents 99% of other companies. Occlusive!
• Using products that are free of toxins just makes sense, doesn’t it?
So now that you know how good our ingredients are, let’s use our Genius Ultra to get those ingredients deeper into your skin.
Genius Ultra Ultra works as quickly as ONE use! It take are super effective formulations and delivers them even more deeply and evenly into your skin so that you have your results twice as fast. You can use it on your forehead, around your eyes, your laugh/smile lines, your neck!
While I’m talking, everyone will get to do 1 minute of ultra on their eye or their forehead. It will turn off after 1 minute. You don’t need to press it deeply, the ultrasound waves will just push the products deeper into your dermis and make it really work! It will get warm, but you can adjust the heat to your liking. Once you’re done with your minute, pass it down. While everyone gets to try the ULTRA, let’s talk about what else Arbonne has – literally something for everyone!
• We have over 400 products. Skin care, hair care, health and wellness, supplements, makeup, baby care, detox, the works!
• And because we are sold through network marketing, you are only paying for products, not the middlemen that get products to you (warehouse, wholesale buyers, stores, advertising, etc).
• Arbonne makes products that would cost 5 times as much as they do if we were sold at a retail store!
The products that we have been using can be your daily routine!
1. Guests will continue to use Genius Ultra and pass it around.
In the morning, it’s wash, spray toner, serum, eye cream, day cream and at night it’s wash, spray toner, serum, eye cream, ULTRA and night cream. No more than 2 minutes and then however much time you want to spend with your ultra.
While you’re passing around the Ultra, let’s review what we used in the bathroom. (Pass Out Facial Overview Sheets and invite the guests to follow along and take notes or circle what they love as we go along.)
Quickly go over the products that you used:
• Detox Rescue Wash – all in one wash that helps draw out toxins and metals in your body.
• Face Wash – gentle anti aging wash / gentle sensitive skin wash – protects your skin while getting everything off
• Toner – to balance the PH level of your skin so it absorbs moisture & vitamins better!
• Genius Pads – “botanical retinoid solution” – no other company makes it! It’s like Retin-‐A, without the harsh side effects – promotes cell turnover, brightness, evens out skin, reduces look of pores, acne scars, fine lines and wrinkles! ALL skin types can use it!
• Awaken Scrub – yummy for your hands.
• Serum – like vitamins for your skin.
• Eye cream – for puffiness, and dark circles, and lines!
• Ultra – to make it all go deeper and work faster/harder on your face!
Now let’s finish out our facial routine with day cream and night cream.
5. Day
Day Cream Give everyone one squeeze on their hand. Protects skin with SPF20 while supporting collagen and firmness. Key ingredients: algae extract, kudzu root, peptides
5. Night
Night Cream Use a spatula to give everyone a pea-‐sized amount – apply over entire face. I often get the question “why do I need a separate night cream?” At night, while we sleep, our pores open and our skin cells start to feed and repair. So whatever you do, wash your face at night (use the car wash analogy here). If you go to sleep without washing your face, you’re feeding your skin junk food. This cream repairs and penetrates the cellular level to strengthen, firm and encourage cell recovery. Key ingredients: algae extract, sea buckthorn oil, marine lavender extract
5.
Gentle Daily Moisturizer (day or night) Give everyone a little squeeze. Apply all over face. Non-‐comedogenic, weightless and super fast absorbing. Fights sensitive skin’s tightness/dryness and discomfort. SUPER hydrating. Key ingredients: cucumber, mallow, licorice, Japanese green tea
Special Value Packs
• Remember how I promised some great deals – you can get an entire skin care system for 40% off!
• Here are the Re9 Facial Deals and Genius Ultra Deals: • Anti aging set + genius pads! All 7 products – wash, toner, serum, eye cream, day cream, night cream and genius for 40% off! 436 for 261.60! The Genius pads are $98 just by themselves!
• I would recommend you order this set and the pre-‐order the Genius Ultra Package, which, with pre-‐order pricing is only $241 instead of $402 AND you get a FREE serum and contouring and lifting eye cream with it!
When was the last time you saw a high-‐end brand do a 40% off deal?
That’s the power of losing the middleman!!!!
Now some people wonder if we have the same ‘lift’ for the body, and we do:
• Firming Cream (show before/after picture) – have everyone try
• Genius Booster Serum – like the face, but for all over your body
• (you can also put a tiny spot of the body serum mixed with some firming cream on the back of one of their hands).
We also have make up:
• Primer – have everyone try -‐ like Photoshop for your face • CC Cream – have everyone try (pick a color for them) –
10-‐in-‐1: primer, protector, concealer, hydrator, mattifier, brightener, blemish cover, pore refiner, comforter, complexion controller.
o “I like it because it gives me a dewy natural looking finish which just makes me look like I have perfect skin”
And lastly, I can’t skip our other most popular line, our 30 Days to Healthy Living detox line:
• We also have an extraordinary nutrition line – o non GMO o gluten free o soy free o vegan o kosher
• We got to try the fizz stick energy drinks and the protein shake and/or chocolate balls/protein bar
Nutrition Program
• And we have our 30 Days to Healthy Living Bootcamp with a Facebook group for accountability, tips and recipes – and we have a great deal – 40% on a 30 day nutrition package that includes your meal supplements for 2 meals per day for 30 days!
• You can taste test all the products and learn more about our detox program at a Wellness Workshop!
• (I often talk about sleep spray here, as my last product)
Comp Plan
Transition Phrase: “I know we’ve talked a lot about the products, and they are truly amazing, but if these bottles could talk, they would whisper ‘tell them about the business plan’. So one of the reasons that I jumped in was the compensation plan:
• Whether you’re looking for an extra $200 a month or $2000 a month or 20,000 a month or 200,000 a month, there is something for everyone, especially if you’re looking for a residual income.
• There are also gifts (like Tiffany’s), trips, and a white Mercedes – so if gifting is your love language, Arbonne is for you.
• We simply STOP buying products from stores that don’t pay us for referrals. START shopping from ourselves at a discount. And then SHARE with others how to do the same.
• We like to say we special in dreams of all sizes – share your dream and add a timeline – i.e. “in a year, I will be driving the company car, a white Mercedes”
• If you are curious about how I get paid, or more about what I do, or more about the residual income opportunity, let me know afterwards and we can set up a noncommittal cup of coffee to chat more about it.
• We are looking for positive, motivated, ambitious people.
So now, you decide!
We find that most people who attend these workshops fall into one of three categories –
1. Client: You’re excited about the products and want to redirect money you’re already spending to pure, safe, & beneficial products and have a 45-‐day money back guarantee. You can shop at full price, or if you like shopping at a discount and your wishlist is growing, you can become a Preferred Client and save 20% for a year and qualify for FREE SHIPPING.
Go through the Client Packages pass out “Package” forms. Walk through each package! 2. Host: You’re excited to host a get together of your own and share these great products with some friends, or introduce me to someone who might be looking for this kind of product or opportunity… and Hey, you get presents.
Give your host their gift now and have them open it in front of everyone! If you like shopping at 35-‐80% off, you’ll love being a host!
(Explain envelope game (if you are playing it). See video on website.) 3. Consultant: You’re excited about the business opportunity and living a life by design So think about which one of those best describes you, and I’d love to sit down with each of you for a few minutes and help you find the best fit!!
“Here’s What Happens Now… I am going to pass out catalogs… Most people pick our anti-‐aging skin care package to start with. Then, when I follow up with them, if they find they aren’t using all of the products, we return the 1 or 2 that they’re skipping. Still, look through the catalog and make a huge wish list – write it all out so I have it on record… and then each one of you please come and see me one on one and I will make sure you get the best deal possible. Make sure to fill out your payment info – that way we can move everything along quickly. AND (OPTIONAL): oh! If you pick a date to host for me in the next 30 days, I will let you shop at MY discount tonight! Does anyone need to leave right away? Let’s meet first!
CHECKOUT Q&A: _____________ _______ Guest Name Date
Thank you for being here, I hope you had fun! Did you have a chance to fill out your client form?
I just have a couple of questions to ask you -‐ but first, do you have anything you’d like to ask me?
What we find when we do these workshops / grand openings is that most people fall into one of the following 3 categories. Let me know which of these describes you best so I can make sure I help you properly.
1. Customers -‐ excited about the products 2. Connectors – excited about the products AND hosting a workshop or give referrals
3. Consultants -‐ excited about the business opportunity No matter what they say: Perfect! Would you mind if I make a few recommendations?
If you get the rare ‘0’, none of the above...thank them, be generous, and ask for referrals to people for whom Arbonne might be a better fit.
If you’re a Customer (1):
I’d recommend you get started with some products -‐ ideally at a discount! Would you mind if I helped you put together the perfect product package for you?
• Create their wishlist – which products are they most interested in? o Based on the size of their wishlist, recommend the best value way to place their
order. o Anything below 150 QV we recommend retail, o anything over 150 QV, recommend a new client package and that they sign up as a
Preferred Client.
Play Envelope Game (e.g. “do you wanna put a date on the calendar for your own get together and open your envelope? Would you rather have a weekend or a weeknight?”)
OR ask Would you be open to hosting a workshop with a few friends to try some samples?
Hand them your Open Date Card. Giving them 2 options (e.g. would a weekday or weekend be better for you) If they book a party, don’t forget to book their host coaching date, time and location in the next couple of days.
Have you ever thought about doing something like this?
o Come as my guest to our next Discover Arbonne o Book a non-‐committal coffee date or a 3 way call for the next 48 hours
If you’re a Connector (2):
I’d recommend you get started with some products -‐ ideally at a discount! Would you mind if I helped you put together the perfect product package for you?
• Create their wishlist – which products are they most interested in? o Based on the size of their wishlist, recommend the best value way to place their
order. o Anything below 150 QV we recommend retail, o anything over 150 QV, recommend a new client package and that they sign up as a
Preferred Client.
I’m glad you’re excited about hosting a workshop of your own!
• Give them 2 options as you hand them your open date card (e.g. “would a weekday or weekend be better for you?)
• BOOK YOUR HOST COACHING DATE/TIME/LOCATION
Have you ever thought about doing something like this?
o Come as my guest to our next Discover Arbonne o Book a non-‐committal coffee date or a 3 way call for the next 48 hours
If you’re a Consultant (3):
On a scale of 1-‐10, 10 being “I’m ready to get started today,” how curious are you about being in business with Arbonne?
For 9-‐10s:
I’d recommend we register you as a consultant and place a personal product order today. You can start “Arbonnizing” your home and be on your way to authentically recommending your favorite products.
• Go over Business Order options. Discuss at strategy session if they are not ready to place their business order right then.
• Here are some next steps for launching your business and getting you started strong.
o Schedule: § Getting Started Strategy Session -‐ to determine pace and level of
commitment and coachability § Pencil in 4 dates that we know are open for both of us.
• These are for their grand openings/first presentations.
o Meet the Team: attend our next Discover Arbonne and we’ll schedule a 3-‐way call with my upline so I can introduce you both -‐ we like to say “you are in business for yourself, but not by yourself.”
For anything below a 9:
What could we do or what questions could I answer for you to help you confidently move to a 10?
I’d recommend we register you as a Preferred Client and place a personal order today. You can start “Arbonnizing” your home and be on your way to authentically recommending your favorite products. If you fall in love with them and do decide you want to get started, you can always upgrade to Consultant for just the difference in registration fees.
I’d also highly recommend you host a workshop of your own! You can be an undercover Arbonne consultant’ for a day, and if you have a positive response, all of those new clients and consultants can be connected to you if you decide to get started.
o Choose a date from your open date card o BOOK YOUR HOST COACHING DATE
Come as my guest to our next Discover Arbonne and we’ll schedule a 3-‐way call with my upline to answer your questions!
CLOSING CHECKLIST:
❑ Placed an Order
❑ Booked a Presentation or gave 3 referrals (names and contact info)
❑ Interested in the Business.
All 3? Congrats. You have a TRIFECTA!