Organizing Committeeiew.technion.ac.il/msom2010/msom.technion.ac.il/... · gi n e r i g Technion Center The Daniel Rose Yale University - Technion Initiative • Morris Cohen •

TECHNIONIsrael Institute of Technology

The William Davidson Facultyof Industrial Engineering and

Management

June 27-29, 2010

MSOM 2010Annual Conference

and

SIG Conferences

http://msom.technion.ac.il/

Faculty of Industrial Engineering & ManagementTechnion, Haifa, Israel

Service Enterprise Engineering

Technion

Center

The Daniel RoseYale University -

Technion Initiative

• Morris Cohen• Mark Daskin• Awi Federgruen• Mark Ferguson• Stephen C Graves• A.G. (Ton) de Kok• Martin Lariviere• Lawrence W. Robinson• David Simchi-Levi• Paul Zipkin

• Nicole Adler• Shoshana Anily• Yigal Gerchak• Boaz Golany• Fikri Karaesmen• Moshe Kaspi• Retsef Levi• Hussein Naseraldin• Michal Penn• Georgia Perakis• Segev Wasserkrug

• Yale T. Herer

Organizing Committee:

Conference Chair:

Advisory Board:

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• Michal Tzur

Program Chair:

Dear Conference participants,

In the name of the Conference Organizing Committee and the Faculty of

Industrial Engineering and Management of the Technion – Israel

Institute of Technology I wish to welcome you to the 2010 MSOM and

SIG conferences. Below you can find useful information to help you get

oriented. I hope that you have an enjoyable and productive conference.

Help: The most important piece information to remember is that if you

have any questions or need any help, then you should speak with one of

the conference helpers. All helpers are wearing blue shirts with the

Technion logo printed on the front.

Venue: The conferences are being held on the first and second floors of

both the Bloomfield and Cooper buildings. Counter intuitively, both first

and second floors are at ground level and the buildings are connected on

both levels.

Lecture rooms: All plenary sessions will be held in the Baltimore

Auditorium (Bloomfield first floor). Lectures will be held on the first

floor of the Bloomfield building (B-151 and B-153), the first floor of the

Cooper building (C-112) and the second floor of the Cooper building (C-

214, C-215, and C-216).

Coffee breaks and lunches: You should proceed to the Bloomfield

building during the breaks.

Wireless: Wireless access is available in all conference areas. If you

want a quieter place to work we have reserved room B-527 (fifth floor of

the Bloomfield building) for this purpose. You can also use the library

on the second floor of the Cooper building.

Rest rooms: Rest rooms are available on the first floor of the Bloomfield

building (near the auditorium), first floor of the Cooper building (near C-

112) and the second floor of the Cooper building (near C-214).

Additional rest rooms can also be found on the all the other floors of the

Bloomfield and Cooper buildings.

Sincerely,

Yale T. Herer

MSOM 2010 Chair

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Sunday, June 27, 2010 8:30 – 9:00 Registration

9:00 – 5:30 SIG Conferences

5:30 Reception followed by tour of the German Colony

Monday, June 28, 2010 8:30 – 10:00 Parallel sessions MA

10:10 – 11:00 Plenary session – Edward H. Kaplan

11:00 – 11:30 Coffee break

11:30 – 1:00 Parallel sessions MB

1:05 – 1:35 Fellow awards

1:35 – 2:30 Lunch and poster session

2:30 – 4:00 Parallel sessions MC


4:30 – 6:00 Parallel sessions MD

6:00 Buses depart for the banquet which will be held at

Madatech – The Israel National Museum of

Science

Tuesday, June 28, 2010 8:30 – 10:00 Parallel sessions TA

10:10 – 11:00 Plenary session – Ton G. de Kok


11:30 – 1:00 Parallel sessions TB

1:00 – 1:20 Grab lunch and join the business meeting;

1:20 – 2:20 Lunch and business meeting

2:30 – 4:00 Parallel sessions TC


4:30 – 6:00 Parallel sessions TD

6:00 Return to hotel or travel to the post conference

event at Kfar Kedem

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Supply Chain Management SIG Conference

Chairs: Feryal Erhun & Gal Raz

Sunday, June 27, 2010

Room C-216

9:00 – 9:15 Opening Remarks and Introduction

9:15 – 10:30 Session 1: Supply Chain Research: Past, Present

and Future Directions

This panel will discuss future directions for supply chain

research, anchoring it to the developments of the past 20

years; Candace (Candi) Yano, Martin Lariviere, Jeannette

Song

10:30 – 10:45 Coffee Break

10:45 – 12:30 Session 2: Healthcare Supply Chains

Distribution of the H1N1 Vaccine: The Case of Israel;

Shmuel Reznikovitz

Coordinating Influenza Vaccine Supply Chain: Role of

Consumption Externality and Yield Uncertainty; Kenan

Arifoglu, Sarang Deo, Seyed Iravani

12:30 – 1:45 Lunch

1:45 – 3:45 Session 3: Information and Supply Chains

Brief Introduction to the Role of Information in Supply

Chain Management; Ozalp Ozer

Evaluation of Cycle-Count Policies for Supply Chains with

Inventory Inaccuracy and Implications on RFID

Investments; Gurhan Kok, Kevin H. Shang

Advance Demand Information, Price Discrimination and

Pre-order Strategies; Cuihong Li, Fuqiang Zhang


4:00 – 5:30 Session 4: Supply Chains Auctions

Brief Introduction to Auction Theory; Richard Steinberg

The Design of Combinatorial Auctions for Procurement:

An Empirical Study of the Chilean School Meals Auction;

Marcelo Olivares, Gabriel Weintraub, Daniel Yung, Rafael

Epstein

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Service Management SIG Conference

Chairs: Gad Allon & Achal Bassamboo


Room C-215

9:00 – 10:30 Session 1: Large Scale Service Systems

Queuing for Timely Service: Equilibrium Analysis and Social

Efficiency; Rahul Jain, Sandeep Juneja, Nahum Shimkin

Discussant: Moshe Haviv

Blind Fair Routing in Large-Scale Service Systems; Mor

Armony, Amy Ward

Discussant: Fikri Karaesmen


11:00 – 12:30 Session 2: Call Centers

Staffing Call Centers with Uncertain Demand Forecast: A

Chance-Constrainted Optimization Approach; Itai Gurvich,

James Luedtke, Tolga Tezcan

Discussant: Ramandeep S. Randhawa

Data-Based Research and Teaching at Technion IE&M, or

Empirical Adventures in Call Centers and Hospitals; Avishai

Mandelbaum

12:30 – 2:00 Lunch.

We will also have a lab session: Learning how to use SEEStat

Online. (This is followup on Avi Mandelbaum's talk.)

2:00 – 3:30 Session 3: Consumer Driven Service Operations

On the First-mover Advantage in Price Competition Between

Two Servers; Pengfei Guo, Rafael Hassin

Discussant: Opher Baron

Dynamic Pricing under Logit Choice Model; Josef Broder, Paat

Rusmevichientong

Discussant: Josh Reed


4:00 – 5:30 Session 4: Outsourcing and Labour in Services

Outsourcing and Backsourcing under Demand Uncertainty: A

Simplified Real Options Model; Michael Benaroach, Scott

Webster, Buruk Kazaz

Discussant : Zeynep Aksin Karesman

The Labour Illusion: How Operational Transparency Increases

Liking; Ryan W. Buell, Michael I. Norton

Discussant: Martin Lariviere

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Interface of Finance, Operations, and Risk

Management (iFORM) SIG Conference

Chairs: Ling Dong & Rene Caldentey


Room B-151

9:00 – 10:30 Session 1

A Cournot-Stackelberg Model of Supply Contracts with

Financial Hedging; Rene Caldentey, Martin B. Haugh

Why Risk-Neutral Manufacturers Ought to Hedge

Commodity Material Purchases; Ehsan Bolandifar, Panos

Kouvelis, Danko Turcic


11:00 – 12:30 Session 2

Outsourcing Contract Selection and Timing Decisions

under Cost Uncertainty; Tao Yao, Susan H. Xu, Yongma

Moon, Bin Jiang

Strategic IPOs and Product Market Competition; Jiri Chod,

Evgeny Lyandres

12:30 – 2:00 Lunch

2:00 – 3:30 Session 3

Optimal Operating Control and Dividend Distribution

Policies; Rene Caldentey, Cristobal Correa, Chunde Dai

Optimization of Inventory and Dividends with Risky Debt;

Qiaohai (Joice) Hu, Matthew J. Sobel, Danko Turcic


4:00 – 5:30 Session 4

Supply Management in Multi Product Firms with Fixed

Proportions Technology; Onur Boyabatli, Paul R.

Kleindorfer

Resource Flexibility and Capital Structure; Jiri Chod,

Jianer Zhou

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Healthcare Operations Management SIG

Conference

Chairs: Bruce L. Golden & Matthew Liberatore


Room C-112

9:00 – 9:15 Opening Remarks and Introduction

9:15 – 10:45 Session 1: Resource Allocation Issues

Optimal Influenza Vaccination Polic; A. Gavious, D. Yamin

HIV Treatment in Resource-Limited Environments: An

Approximate Dynamic Programming Approach; R.

Koppenhaver, T. Bountourelis, A. J. Schaefer

"Nursevendor Problem": Personnel Staffing in the Presence of

Endogenous Absenteeism; L.V. Green, S. Savin, N. Savva


11:00 – 12:30 Session 2: Process Management

Managing ICU Bumping; G. Dobson, H.H. Lee, E. Pinker

Maximizing Throughput of Hospital Intensive Care Units with

Patient Readmissions; C.W. Chan, V.F. Farias, N. Bambos, G.J.

Escobar

Six Sigma in Healthcare; M. Liberatore

12:30 – 1:45 Lunch

1:45 – 3:15 Session 3: Waiting Time Analysis

Deriving Probability Distributions for Waiting Time and

Resource Usage Levels to Improve Master Surgery Tactical

Plans; N. Dellaert

Organ Transplantation and Double Matching Queues; O.J.

Boxma, I. David, D. Perry, W. Stadje

Centralized vs. Decentralized Ambulance Diversion: The

effects of endogenous (de)pooling; S. Deo, I. Gurvich


3:30 – 5:00 Session 4: Design and Technology The Impact of RFID on Radiology Pharmaceuticals

Management – Modeling Framework and Case Study; O.E.

Cakici, H. Groenevelt, A. Seidmann

Simulation Based Optimization Of A Pre-Surgical Screening

Clinic; P. Troy, N. Lahrichi, D. Porubska, L. Rosenberg

Improving Stroke Outcomes through Operational Policies; B.

Kucukyazicia, L. Green, V. Verter

5:00 – 5:30 Wrap up/discussion

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Special Session Celebrating Pennsylvania State

University – Technion Cooperation

Chairs: Jey Chandra & Avraham Shtub


Room B-153

3:30 – 5:30 Special Session Celebrating Pennsylvania State

University – Technion Cooperation

Estimating Missed School Days Attributable to Chronic

Disease; Paul Griffin

PTB – The Project Team Builder; Avraham Shtub

Performance assessment in an interactive call center

workforce simulation; Namhun Kim, Jungmok Ma, Ling

Rothrock

Overview of the Center for Service Enterprise Engineering

at Penn State; Paul Griffen, Terry L. Friesz, Ling Rothrock,

Tao Yao

Service Enterprise Engineering at the Technion; Avishai

Mandelbaum

Wrap-up and discussion.

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8:30 – 10:00, Monday, June 28, 2010

Parallel session MA

1. Room C-216, Supply Chain Contracts, Chair: Stephen M.Gilbert

Capacity Planning and Performance Contracting for

Medical Imaging Facility Operators; Yabing Jiang,

Abraham Seidmann

The Impact of Financing Schemes on Supply Chain

Performance; Awi Federgruen, Min Wang

Sales Incentives and Supplier Capacity Investment;

Stephen M.Gilbert, Liwen Chen, Xiaohui Xu

2. Room C-215, Inventory Pricing, Chair: Fikri Karaesmen

(Simple) Dynamic Pricing with Imperfect Forecasts; Yiwei

Chen, Vivek Farias

Inventory Competition under Fixed Order Costs; Ashkan

Zeinalzadeh, Gurdal Arslan, Aydin Alptekinoglu

Pricing of Products with Heterogenous Quality; Yalcin

Akcay, Fikri Karaesmen, Seray Aydin

3. Room C-214, Capacity Planning, Chair: Emmanuel Hyon

The Impact of Absenteeism and Turnover in Assembly

Lines and Strategies for Dealing with Them; Yuval Cohen

Scheduling in a Queuing System with Impatience and

Setup Costs; Emmanuel Hyon, Alain Jean-Marie

A Bicriteria Approach to Scheduling a Single Machine

with Job Rejection and Positional Penalties; Dvir Shabtay,

Nufar Gaspar, Liron Yedidsion

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4. Room B-151, Service Engineering, Chair: Tolga Tezcan

Almost Optimal Control and Capacity Selection in Parallel

Service Systems; Achal Bassamboo, Ramandeep

Randhawa, Assaf Zeevi

The Erlang-R Queue: Time-Varying QED Queues with

Reentrant Customers in Support of Healthcare Staffing;

Galit Yom-Tov, Avishai Mandelbaum

Hazard Rate Scaling for the GI/M/n+GI Queue; Tolga

Tezcan, Josh Reed

5. Room B-153, Demand Information, Chair: Retsef Levi

Forecasting and Information Sharing in Supply Chains

Under ARMA Demand; Avi Giloni, Cliff Hurvich, Sridhar

Seshadri

Setting Inventory Targets in the Presence of Finite

Autocorrelated Demand Data; Alp Akcay, Bahar Biller,

Sridhar Tayur

The Data-Driven Newsvendor Problem: New Bounds and

Insights; Retsef Levi, Georgia Perakis, Joline Uichanco

6. Room C-112, Project Management, Chair: Ted Klastorin

A Folding Horizon Approach for Setting Gates of

Activities in the Stochastic Project Scheduling Problem;

Illana Bendavid, Boaz Golany

Governance and Shared Understanding: Critical Success

Factors in Distributed Software Development Projects;

Shy Ravid, Yael Dubinsky, Anat Rafaeli, Avy Shtub

Analyzing the Costs and Benefits of Flexibility in

Uncertain Projects; Ted Klastorin, Kamran Moinzadeh,

Gary Mitchell, Hamed Manani

10:10 – 11:00 Plenary session

Edward H. Kaplan


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11:30 – 1:00, Monday, June 28, 2010

Parallel session MB

1. Room C-216, Supply Chain Contracts, Chair: Michal Tzur

Contracts and Range Determination; Dorit Hochbaum,

Richard Steinberg

Loss of Coordination in a Competitive Supply Chain with

Endogenous Pricing; Georgia Perakis, Wei Sun

The Transshipment Fund Mechanism: Coordinating the

Decentralized Multi-Location Transshipment Problem;

Eran Hanany, Michal Tzur, Alon Levran

2. Room C-215, Inventory Pricing, Chair: Yigal Gerchak

Memory-dependent Pricing and Product Introduction for

Multiple Generations; Hasan Arslan, Soulaymane Kachani

Price Quoting Strategies of a Tier Two Supplier; Bin Hu,

Damian Beil, Izak Duenyas

Postponed Holdback Pricing, Profit and Consumer Surplus;

Yigal Gerchak

3. Room C-214, Capacity Strategy, Chair: Katherine Stecke

What Causes Investment Bandwagons in Competitive

Capacity Expansion?; Edward Anderson, Sunny Yang

Competing with a Focus Strategy Entrant: Implications on

Product Variety and Capacity Investments; H. Muge

Yayla-Kullu, Jayashankar Swaminathan

Delivery Lead Time and Flexible Capacity Setting for a

Repair Shop with Multiple Homogenous Customers; Nasuh

Cagdas Buyukkaramikli, J. Will Bertrand, Henny P. G. van

Ooijen

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4. Room B-151, Empirical Service OM, Chair: Aliza Heching

Customer Waiting Time and Purchasing Behavior: An

Empirical Study of Supermarket Queues; Marcelo

Olivares, Andres Musalem, Yina Lu, Ariel Schilkrut

How do Incumbents Fare in the Face of Increased Service

Competition?; Ryan Buell, Dennis Campbell, Frances Frei

An Analysis of Workload Data at an IT Services Provider

for Optimal Workload Allocation; Aliza Heching, Donna

Gresh

5. Room B-153, Forecasting and Information, Chair: Jan Fransoo

On the Price of Demand Censoring in the Newsvendor

Problem; Alp Muharremoglu, Omar Besbes

Demand Forecasting Behavior: System Neglect and

Change Detection; Mirko Kremer, Brent Moritz, Enno

Siemsen

Responding to the Lehman Wave: Sales Forecasting and

Supply Management during the Credit Crisis; Jan Fransoo

6. Room C-112, Product Development, Chair: Amitabh Sinha

A Dynamic Strategy to Optimize Market Entry Timing

and Process Improvement Decisions; Ozalp Ozer, Sechan

Oh

Compensation Challenges for Cross-Functional Product

Development Teams; Jeremy Hutchison-Krupat, Stylianos

Kavadias

Efficient Structures for Innovative Social Networks;

William Lovejoy, Amitabh Sinha

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1:05 – 1:35, Monday, June 28, 2010

Fellow awards

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1:35 – 2:30, Monday, June 28, 2010

Lunch and poster session

Model Based Verification and Validation of a Manufacturing

and Control Standard; Alex Blekhman, David Howes, Dov

Dori

Warranty Offering Customization for Configurable Products;

Yiliu Liu, Zixian Liu

Inventory Model with Advance Selling; Zhiyuan Chen,

Houmin Yan

Optimal Sequential Inspection Policies; Noam Goldberg,

Endre Boros, Paul Kantor, Jonathan Word

NP-hardness Proof for the Multi-Item Lot-Sizing Problem

with Dependencies between Items; Liron Yedidsion, Retsef

Levi

Modeling Flexible Capacity Strategy with Flexibility Degree

under Competition and Demand Uncertainty; Chi To Ng, Liu

Yang

The Impact of Real Time Transport Information on

Manufacturing Scheduling; Riccardo Mogre, Chandra Lalwani

A Distributionally Robust Multi-Product Newsboy Problem

with Bimodal Dependent Distributions; Steve Zymler, Daniel

Kuhn, Stein Wallace

Effect Learning and Forgetting in Setups on Batch Sizes; Dr.

Sunantha Teyarachakul, Dr. Suresh Chand

Alignment of Personal Ethics, Organizational Culture,

Corporate Performance and Risk Management to Corporate

Sucess: the Case of the Global Financial Management

Industry; Noam Sarfati, Ehud Menipaz, Haim Shore

Product Line Design & Positioning Using Product Platform;

Omkar Palsule Desai, Devanath Tirupati, Janat Shah

A Framework for the Analysis of Hospital Patient Flows: the

Results of an Italian Benchmarking Study; Stefano Villa

The Transshipment Problem with Partial Lost Sales; Ella

Dahan, Yale T. Herer

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2:30 – 4:00, Monday, June 28, 2010

Parallel session MC

1. Room C-216, Supply Chain Contracts, Chair: Sang-Hyun Kim

A Supply Chain Game with Design and Conformance

Quality under Wholesale Price and Revenue-Sharing

Contract; Fouad El Ouardighi, Konstantin Kogan

Incentives in Multi-Indenture Service Supply Chains;

Sang-Hyun Kim

Designing Flexible Extended Warranties; Ruxian Wang,

Julie Ward, Guillermo Gallego, Ming Hu, Enis Kayis

2. Room C-215, Inventory Pricing, Chair: Shoshana Anily

Managing Demand and Supply for Multiple Products

through Dynamic Pricing and Capacity Flexibility; Oben

Ceryan, Ozge Sahin, Izak Duenyas

Dynamic Pricing in the Presence of Store-Switching

Consumers; Benny Mantin, Daniel Granot

Optimal Pricing and Replenishment Policy in a Market

with Two Types of Customers who Hold Inventory;

Shoshana Anily, Refael Hassin

3. Room C-214, Sourcing, Chair: Rachel Chen

Synchronizing Global Supply Chains: Advance Purchase

Discounts; Wenjie Tang, Karan Girotra

Sourcing Intermediaries; Karan Girotra, Elena Belavina

Group Buying Mechanisms under Quantity Discounts;

Rachel Chen, Cuihong Li, Rachel Q. Zhang

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4. Room B-151, Call Center Operations, Chair: Zeynep Aksin

A Routing Policy for Call Centers Designed to Respond to

Unexpected Overloads; Ohad Perry, Ward Whitt

Staffing and Routing in a Two-call Center System with

Reassignment Cost: Supply Chain Methodology; Yanir

Cohen, Yale T. Herer, Segev Wasserkrug, Sergey Zeltyn

Data-Based Analysis of Delay Estimators and

Announcements in a Call Center; Zeynep Aksin, Fikri

Karaesmen, Oualid Jouini, Yves Dallery

5. Room B-153, Production Scheduling, Chair: Gad Rabinowitz

Unified Control of Production and Scheduling; Michael

Masin, Vittal Prabhu

Yield vs. Flow-Time in a Deteriorating Production

System; Israel Tirkel, Gad Rabinowitz

Maintenance Scheduling for Modular Systems-New

Models and Algorithms; Retsef Levi, Thomas Magnanti,

Eric Zarybnisky

6. Room C-112, Resource Allocation and Energy, Chair: Georgia

Perakis

Trading off Efficiency and Fairness; Dimitris Bertsimas,

Vivek Farias, Nikolaos Trichakis

Emissions Regulation In The Electricity Market; Cristian

Figueroa, David Simchi-Levi, Xin Chen

Consumer Choice Model For Forecasting Demand And

Designing Subsidies For Solar Technology; Ruben Lobel,

Georgia Perakis


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4:30 – 6:00, Monday, June 28, 2010

Parallel session MD

1. Room C-216, Inventory Management, Chair: Joseph Milner

Approximate Parametric Dynamic Programming in

Inventory Management; Stefan Woerner, Marco

Laumanns, Eleni Pratsini, Apostolos Fertis, Rico

Zenklusen

Making Better Fulfillment Decisions on the Fly; Jason

Acimovic, Stephen Graves

Inventory Rationing for Multiple Class Demand under

Continuous Review; Joseph Milner, Qing Ding, Panos

Kouvelis

2. Room C-215, Dynamic Pricing and Revenue Management,

Chair: Bar Ifrach

Efficient Formulations for Constrained Pricing under

Attraction Demand Models; Philipp Keller, Retsef Levi,

Georgia Perakis

Optimal Pre-order Discount and Information Release; Leon

Chu, Hao Zhang

Monopoly Pricing in a Social Network; Bar Ifrach, Costis

Maglaras, Marco Scarsini

3. Room C-214, Multi Sourcing, Chair: Tong Wang

Efficient Optimization of the Dual-Index Policy Using

Markov Chains; Joachim Arts, Marcel van Vuuren, Gudrun

Kiesmuller

Infinite Horizon Strategies for Replenishment Systems

with a General Pool of Suppliers; Awi Federgruen, Nan

Yang

A Multi-Sourcing Newsvendor Model with Dynamic

Forecast Evolution; Tong Wang, Atalay Atasu, Mumin

Kurtulus

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4. Room B-151, Service OM, Chair: Ioana Popescu

Would the Social Planner let Bags Fly Free?; Gad Allon,

Achal Bassamboo, Martin A. Lariviere

Strategic Diagnosis and Pricing in Expert Services;

Mehmet Fazil Pac, Senthil K. Veeraraghavan

Managing Service Relationships over Time under

Adaptive Expectations; Ioana Popescu, Sam Aflaki

5. Room B-153, Transportation, Chair: Tal Raviv

Analysis of the A+B Bidding Mechanism for the

Procurement of Transportation Construction Services;

Diwakar Gupta, Eli Snir

Self-equalizing Headways to Help Reduce Bus Bunching;

Don Eisenstein, John Bartholdi

Service Oriented Train Timetabling; Mor Kaspi, Tal Raviv

6. Room C-112, Homeland Security, Chair: Uriel G. Rothblum.

Sponsored by The Daniel Rose Yale University – Technion

Initiative

Managing a Secret Project; Edieal Pinker, Joseph

Szmerekovsky, Vera Tilson

Network optimization models for resource allocation in

developing military counter measures; Boaz Golany,

Moshe Kress, Michal Penn, Uriel G. Rothblum

Determining all Nash Equilibria in a (Bi-Linear) Inspector

Game; Yael Deutsch, Boaz Golany, Uriel G. Rothblum

6:00

Buses depart for the banquet which will be

held at

Madatech – The Israel National Museum of

Science

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8:30 – 10:00, Tuesday, June 29, 2010, Parallel

session TA

1. Room C-216, Logistics Design, Chair: Hussein Naseraldin

A Competitive Location Model with Demand Uncertainty;

Tolga Seyhan, Lawrence Snyder

Transshipments in Israel – An Empirical Study; Yaron

Mund, Yale T. Herer

A Location-Inventory Model with Lateral Transshipments;

Hussein Naseraldin, Yale T. Herer

2. Room C-215, Pricing, Chair: Richard Steinberg

Pricing With Markups under Horizontal and Vertical

Competition; Jose Rafael Correa, Roger Lederman, Nicolas

Stier-Moses

Differentiated Configuration Pricing Strategies for Multi-

Commodity Request-for-Quotes; Markus Ettl, Zhengliang

Xue, Karthik Sourirajan, Pawan Chowdhary

Pricing of Media Service Provision; Peter Key, Richard

Steinberg

3. Room C-214, Empirical OM, Chair: Awi Federgruen

Impact of Performance Based Contracting on Product

Reliability: An Empirical Analysis; Morris Cohen, Jose

Guajardo, Serguei Netessine, Sang Kim

Structural Estimation of a Large-Scale Procurement

Combinatorial Auction; Sang Won Kim, Marcelo Olivares,

Gabriel Y. Weintraub

How Much is a Reduction of your Customers’ Wait

Worth? An Empirical Study of the Fast-food Drive-thru

Industry Based on Structural Estimation Methods; Gad

Allon, Awi Federgruen, Margaret Pierson

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4. Room B-151, Service Engineering, Chair: Avishai

Mandelbaum. Sponsored by The Technion SEE Center

On the Accuracy of Delay-History-Based Delay

Announcements in Large Call Centers; Mor Armony,

Achal Bassamboo, Rouba Ibrahim, Avi Mandelbaum

Emergency Department: The Case for Service

Engineering; Yariv Marmor, Mor Armony, Avishai

Mandelbaum, Yulia Tseytlin, Galit Yom-Tov

Uncertainty in the Demand for Service: The Case of

Emergency Departments and Call Centers; Shimrit

Maman, Avishai Mandelbaum, Sergey Zeltyn

5. Room B-153, Managing Risk, Chair: David Simchi-Levi

Managing Supply Risk with Early Supplier Involvement;

Velimira Tsvetkova, Udechukwu Ojiako, Maxwell

Chipulu

A Multi-Product Risk-Averse Newsvendor with

Exponential Utility Function; Sungyong Choi, Andrzej

Ruszczynski

Optimal Inventory Control in Market-Making with Risk

Aversion ; Miao Song, David Simchi-Levi

6. Room C-112, Healthcare Case Studies, Chair: Ehud Menipaz

Dynamic Performance Evaluation for Innovative

Healthcare Service: with a Case Study for Patient

Controlled Anesthesia; Jiun-Yu Yu, Jo-Lin Tsao

Reducing Waiting Time During Comprehensive Health

Assessment; Opher Baron, Oded Berman, Dmitry Krass,

Jianfu (Jeff) Wang

Business Process Improvement Initiatives for Enhanced

Patient Safety and Hospital Outcomes; Charles Gowen III,

Kathleen McFadden

10:10 – 11:00 Plenary session

Ton G. de Kok


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11:30 – 1:00, Tuesday, June 29, 2010

Parallel session TB

1. Room C-216, Supply Chain and Logistics Design, Chair: Moshe

Kaspi

Logistics of Clinical Testing: Heuristics for Routing and

Scheduling of Specimen Collection; Eda Yucel, F. Sibel

Salman, E. Lerzan Ormeci, Esma Gel, Aytekin Gel

The Value of Information in a Retailer-Based Distribution

Network; Assaf Avrahami, Yale T. Herer, Retsef Levi

The Impact of Information Sharing in Supply Chains

having Poisson Demand; Raz Nachmias, Moshe Kaspi

2. Room C-215, Inventory Optimization, Chair: Dimitris

Bertsimas

Robust Optimization of Multi-Period Production Planning

Under Demand Uncertainty; Aharon Ben-Tal, Boaz

Golany, Michal Rozenblit

Basestock Policies in Supply Chain Networks: Robust vs.

Stochastic Optimization; Dimitris Bertsimas, David

Gamarnik, Alexander Rikun

Optimal and Heuristic Policies for a Multiechelon

Inventory Problem with Secondary Market Sales;

Alexandar Angelus

3. Room C-214, Retail Operations, Chair: Candace Yano

Dynamic Assortment Planning; Rene Caldentey, Felipe

Caro

New Product Introductions: Improving Demand

Information and Supply Responsiveness; Zeina Loutfi,

Aditya Jain, Nils Rudi

Outsourcing in Place: Selling the Retailer's Store-Brand

Factory; Candace Yano, Elizabeth Durango-Cohen

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4. Room B-151, Staffing/Scheduling, Chair: Segev Wasserkrug

Maximizing the Weighted Number of Just-in-time Jobs in

Several Two-Machine Scheduling Systems; Dvir Shabtay,

Yaron Bensoussan

Service Organization Workforce Optimization using

Mixed-Integer-Programming and Simulation; Zohar

Feldman, Segev Wasserkrug, Dagan Gilat

Real-Time Workforce Scheduling in Multi-Process

Environment; Mike Marin, Michael Masin, Segev

Wasserkrug, Sergey Zeltyn, Dagan Gilat

5. Room B-153, Auctions, Chair: Yuri Levin

An Optimal Dynamic Mechanism for Multi-Armed Bandit

Processes; Sham Kakade, Ilan Lobel, Hamid Nazerzadeh

Dynamic Bidding Strategies for Freight Transportation

Services; Zhan Pang, Ming Hu, Oded Berman

Strategic Bidders Club: Implications for Consumer

Learning; Tatsiana Levina, Yuri Levin, Jeffrey McGill,

Mikhail Nediak

6. Room C-112, Public Healthcare, Chair: Elisa Long

The Optimal Timing of Prearranged Paired Kidney

Exchanges; Murat Kurt, Andrew J. Schaefer, M. Utku

Unver, Mark S. Roberts

The Search for Compatible Kidneys for Transplantation –

A Handy Decision and Research Aid; Israel David,

Michael Bendersky, Yifat Douek, Michal Moatty-Assa

A Tale of Two Models: Health Benefits and Costs of HIV

Vaccination in the United States; Elisa Long

1:00 – 1:20

Grab lunch and join the business meeting

1:20 – 2:20

Lunch and business meeting

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2:30 – 4:00, Tuesday, June 29, 2010

Parallel session TC

1. Room C-216, Supply Chain Design, Chair: Bezalel Gavish

Supply Chain Integration with Inventory and Speed

Tradeoff; Xiang Zhu, He Xu, Liming Liu

A Dynamic Inventory Model with Supplier Selection in a

Serial Supply Chain Structure; Jose Ventura, Victor

Valdebenito, Boaz Golany

Batch Sizing and Scheduling in Large Scale Serial

Multistage Production Systems; Bezalel Gavish

2. Room C-215, Inventory Pooling, Chair: Oded Berman

A Collaborative Decentralized Distribution System with

Demand Forecast Updates; Ulas Ozen, Greys Sosic, Marco

Slikker

Do Merged Firms Benefit from Inventory Pooling?;

Nagihan Comez, Basak Tanyeri

On the Benefits of Risk Pooling in Inventory Management;

Oded Berman, Dmitry Krass, M. Mahdi Tajbakhsh

3. Room C-214, Retail Operations, Chair: Goker Aydin

Transparency of Information Acquisition in Supply Chains;

Hongtao Zhang, Tian Li, Shilu Tong

Tractable Markdown Optimization Under Uncertainty;

Pavithra Harsha, Georgia Perakis

Pricing Policy in a Supply Chain: Negotiation or Posted

Pricing; Chia-wei Kuo, Hyun-soo Ahn, Goker Aydin

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4. Room B-151, Service Engineering, Chair: Yulia Tseytlin.

Sponsored by The Technion SEE Center

Skill Based Routing (Part II): Data-Based Review and

Research Prospects, with a Focus on Staffing and Routing;

Itai Gurvich, Pablo Liberman, Avishai Mandelbaum

Queueing Systems with Heterogeneous Servers: On Fair

Routing from Emergency Departments to Internal Wards;

Yulia Tseytlin, Avishai Mandelbaum, Petar Momcilovic

Design and Inference of a Call Center with an Answering

Machine (IVR); Polina Khudyakov, Paul Feigin, Malka

Gorfine, Avishai Mandelbaum

5. Room B-153, OM/Marketing Interface, Chair: Gad Allon

Shaping Supply to Match Anticipated Seasonal Demand

using a Hierarchical Forecasting Approach; Penina

Orenstein

A New Approach to Modeling Choice; Vivek Farias,

Srikanth Jagabathula, Devavrat Shah

Buying from the Babbling Newsvendor? Availability

Information and Cheap Talk; Gad Allon, Achal

Bassamboo

6. Room C-112, Healthcare Operations, Chair: Feryal Erhun

How much is Continuity of Care Limited by Short

Surgical Residency Rotations?; Jonathan Turner, Mark

Daskin, Heron Rodriguez, Debra DaRosa, Paul Speicher

Performance-Based Contracts for Outpatient Medical

Services; Houyuan Jiang, Zhan Pang, Sergei Savin

Improving SBC’s Platelet Supply Chain; F. Erhun, Y. T.

Chung, M. J. Fontaine, W. M. Rogers, H. D. Sussmann, P.

Quach, S. A. Galel, L.T. Goodnough


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4:30 – 6:00, Tuesday, June 29, 2010

Parallel session TD

1. Room C-216, Newsvendor Models, Chair: Guillaume Roels

The Newsvendor Problem and Info-Gap Decision Theory:

Further Results; Michael Sambur, Yakov Ben-Haim, Yale

T. Herer

A Newsvendor Model with Pricing for Public Interest

Goods; Gal Raz, Anton Ovchinnikov

Risk Premiums in the Price-Setting Newsvendor Model;

Guillaume Roels

2. Room C-215, Inventory Control, Chair: Cerag Pince

Inventory Control when Lead Time and Review Period

Changes; Jan Riezebos, Stuart Zhu

Inventory Control in a Single-Component Multiple-Product

System; Emre Nadar, Mustafa Akan, Alan Scheller-Wolf

Service Parts Inventory Control under Obsolescence; Cerag

Pince, J.B.G. Frenk, Rommert Dekker

3. Room C-214, Procurement, Chair: Xavier Brusset

Asymmetric Forecast Information and the Value of

Demand Observation in a Repeated Procurement Model;

Noam Shamir

Estimating the Buyer's Willingness to Pay Using Bayesian

Belief Distribution with IFR; Xavier Brusset, Roxane

Cattan-Jallet

Sourcing Mechanism and Supply Base Design for Supplier

Competition and Investment of Effort; Cuihong Li

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4. Room B-151, Queueing Design and Scheduling, Chair: Achal

Bassamboo

Fairness of Heterogeneous Queues through Cone

Scheduling; Carri Chan, Mor Armony, Nicholas Bambos

Scheduling Arrivals to a Stochastic Service Delivery

System using Copositive Cones; Qingxia Kong, Chung-

Yee Lee, Chung-Piaw Teo, Zhichao Zheng

Bounded Rationality in Queueing Systems; Tingliang

Huang, Gad Allon, Achal Bassamboo

5. Room B-153, Advertising, Chair: Ana Radovanovic

Signaling Service Quality through Advertising; Jaelynn

Oh, Senthil Veeraraghavan

Dynamic Learning and Customization in Display-based

Online Advertisement; Denis Saure, Assaf Zeevi

Risk-Aware Learning of Revenue Elasticity in

Reservation-Based Online Advertising; Ana Radovanovic,

William Heavlin

6. Room C-112, Healthcare Operations, Chair: Abraham

Seidmann

Allocation of Point-of-Care Diagnostic Devices for Infant

HIV Testing in Resource-Limited Settings; Sarang Deo,

Milind Sohoni

A Generic Scheme for Designing Emergency Department

Simulation Experiments; Maya Kaner, Tamar Gadrich,

Shuki Dror

Economics of Healthcare Procurement through Group

Purchasing Organizations; Rajib Saha, Abraham

Seidmann, Vera Tilson

6:00

Return to hotel or travel to the post conference

event at Kfar Kedem

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TECHNIONIsrael Institute of Technology

The William Davidson Facultyof Industrial Engineering and

Management

June 27-29, 2010

MSOM 2010Annual Conference

and

SIG Conferences

http://msom.technion.ac.il/

Faculty of Industrial Engineering & ManagementTechnion, Haifa, Israel

Service Enterprise Engineering

Technion

Center

The Daniel RoseYale University -

Technion Initiative

• Morris Cohen• Mark Daskin• Awi Federgruen• Mark Ferguson• Stephen C Graves• A.G. (Ton) de Kok• Martin Lariviere• Lawrence W. Robinson• David Simchi-Levi• Paul Zipkin

• Nicole Adler• Shoshana Anily• Yigal Gerchak• Boaz Golany• Fikri Karaesmen• Moshe Kaspi• Retsef Levi• Hussein Naseraldin• Michal Penn• Georgia Perakis• Segev Wasserkrug

• Yale T. Herer

Organizing Committee:

Conference Chair:

Advisory Board:

MS

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• Michal Tzur

Program Chair:

Documents

Organizing Committeeiew.technion.ac.il/msom2010/msom.technion.ac.il/... · gi n e r i g Technion Center The Daniel Rose Yale University - Technion Initiative • Morris Cohen •